Kensington is just the best and we are very fortunate in Heathfield to have them. I contacted them in the morning and by the afternoon my new tumble dryer was installed and drying its first load. I wo... See more
Company replied
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Kensington is just the best and we are very fortunate in Heathfield to have them. I contacted them in the morning and by the afternoon my new tumble dryer was installed and drying its first load. I wo... See more
Company replied
had to have a new dishwasher the lady who took our order was freindly and helpful the new washer was delivered by mike and scott who also chatty helpful and freindly and soon had the new one in... See more
Needing a tumble drier in a fairly short time, and a reasonable price, I came across Kensington Appliances online, and remembered seeing them in Heathfield High Street. On the principle of "use or... See more
Fantastic local store. Today took delivery of our new Rangemaster and I really can’t fault the service we’ve received from start to finish from Kensington. The staff in the shop were really helpful an... See more
Company replied
www.kensingtonappliances.co.uk is your online link to Kensington Domestic Appliances Ltd, we are an independent domestic appliance retailer based in Heathfield, East Sussex. Since 1993 Kensington Domestic Appliances have grown to become the largest independent electrical retailer in the South East, retailing from our 7000 sq ft showroom in Heathfield, East Sussex. We sell domestic electrical appliances from leading brands, such as Bosch, Neff, Fisher & Paykel and Hotpoint. For a wider range of products and manufacturers, do visit our showroom or call us today on 01435 868586.
High Street, TN21 0XU, Heathfield, United Kingdom
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I would recommend Kensington,without any reservations.
"Nice people to do business with!"
Service, advise and deliver were excellent and trouble free.
Within the last the last 6 months I have bought a new fridge freezer & washing machine from Kensington Appliances. On both occasions I was impressed by wide selection and staff service. In addition their delivery & installation service was extremely efficient. Would cheerfully recommend.
On my first visit to review ovens I went away fully informed but unsure. Second visit met with a friendly informative sales person who gave me full information. Purchased that very day. After sales service was spot on. Thank you
I would recommend Kensington Appliances. Before we even ordered anything they visited our house to help advise us on delivery and they made a great effort to keep up good communication with us throughout our order. Unfortunately they weren't able to help bring our particular fridge upstairs to the 3rd floor due to health and safety, but they fully explained why and we were able to do this ourselves. All in all a very good service.
Helpful people who fitted machine quickly and were friendly; good instore price and service
Phoned to make sure the washing machine was in stock, placed the order online and had it delivered three days later by two big helpful guys in a two hour slot. Will definitley use again and recommend
Bought a cooker and picked it up in store. Two guys lifted it into my van - staff very friendly and helpful
Ordered online with Kensington-Delivered direct from manufacturer-delivery staff helpful
The staff at Kensington appliances are very helpful and knowledgeable, there is always a large stock to choose from and they are very competitive on price, my delivery arrived when arranged and installed perfectly, all in all an excellent service thank you.
I need a specific colour and Kensington had it and many more. Along with the cheapest price and no delivery costs it was an easy choice.
I am so pleased with my new fridge freezer which I recently bought from Kensington Domestic Appliances in Heathfield. I have to say, the experience of dealing with the sales staff at Kensington was a refreshing reminder of the difference it makes to get really outstanding customer service. From my first visit to their easily accessible premises in High Street Heathfield, I enjoyed really expert advice from a friendly and knowledgeable sales person who was clearly very keen to fully understand my needs and recommend suitable products which I could choose from without making me feel under any pressure or obligation to buy. The delivery people were friendly and helpful too! Can't recommend Kensington Domestic Appliances highly enough. Having also found out that they supply kitchens, I'll definitely be going back to Kensington Appliances again soon.
Terrible serve, no consistency in information oven by staff. Get you to buy on false pretences, then when you want to send back will charge restocking and will not pay postage. Better to pay a bit more and buy from someone like John Lewis, a reputable company with a great service z

Reply from Kensington Appliances
Easy to order online and delivery was quick, had to ring about free offer and found staff helpful and courteous. No qualms about using again. Price was the best online.
I ordered a KitchenAid mixer as a last-minute Christmas present for my wife. It arrived very quickly, well-packaged and in perfect condition.
My Purchase was part of a long service award and I wanted to pay in two transactions and receive two receipts (as I needed one for my employer). I found the product on the website and made contact by phone regarding payment by two transactions. I found the company extremely helpful and they arranged payment which was a very easy process. Item was delivered promptly with great communication throughout. I will certainly be dealing with Kensington Appliances in the future.
Helpfull, informative and polite customer service. Fast delivery with first class communications. Thank you.
My item was late being delivered from the manufacturer but the kept me well informed throughout. Very polite and at tentative customer service team. Would use again.
Would thoroughly recommend Kensington Appliances for broad choice, excellent customer services, prompt and careful delivery and installation.
Very happy with my new Bosch Tumble Dryer.
I wasn't sure which tumble dryer to go for with my endless piles of washing, had some great advice from Lucy on which one would suit my needs. Thank you
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