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Rated 1 out of 5 stars

placed the order on 14th Jan, the next day I received an email saying it was out of stock. they would order the floor boards immediately and the delivery will take one week. one week later I was to... See more

Rated 5 out of 5 stars

Luke was really helpful with my order, arrived when he said and in perfect condition. Driver was super helpful unloading and really nice guy. I purchased 21 SQ MTR of the Khars Unico distressed floori... See more

Rated 5 out of 5 stars

Having placed previous orders I have always found that their service has been reliable and competitive. With respect to support, upon receipt of my last order I found one of the doors was marked! Cont... See more

Rated 5 out of 5 stars

Excellent service throughout. Always kept us informed of progress and of any supply chain issues. Also gave helpful advice on the installation of the Kahrs flooring. Will use them again. Colin Moors... See more

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4.0

Great

TrustScore 4 out of 5

878 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wood floring

From the initial discussion to the delivery the process was excellent. Thanks.

April 12, 2019
Unprompted review
Rated 5 out of 5 stars

Kahrs Oak Floor Boards

We were looking for some Kahrs oak floor boards for our new extension. We wanted the same floorboards which we already have in our house and Kens Yard were able to supply these. Great service and we were even able to return 1 pack of unopened floor boards for a refund

April 1, 2019
Unprompted review
Rated 5 out of 5 stars

Very impressed with the service from Kens Yard

Very impressed with the service from Kens Yard. I initially ordered the goods from another well known national retailer which claimed to have it in stock but after waiting for two weeks and then chasing the order I was told my order couldn't be fulfilled for at least 6 weeks. I then found the items were available and in stock at Kens Yard, so I placed an order with them and the goods were delivered the very next day. I am very pleased with my goods which were delivered in good condition. Very good service from Kens Yard and I would be happy to use them again in the future.

December 27, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent service, information on product was comprehensive and accurate. Delivery of goods was prompt and with clear instructions. Special requests were noted and actioned.
Altogether a pleasant experience.

November 16, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent company

Ordering, delivering and paying were done with absolutely zero effort. Goods arrived exactly as stated with friendly staff.

September 29, 2018
Unprompted review
Rated 4 out of 5 stars

Good quality at affordable prices

Good quality at affordable prices. The only issue was the communication on delivery was lacking. Delivery arrived a day earlier than expected no warning! Important for online sellers to ensure customers have this information.

September 19, 2018
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, speedy delivery of exactly same flooring that John Lewis failed to deliver. Hence so happy that I found this company who are by miles better than gigantic retail John Lewis!

May 25, 2018
Unprompted review
Rated 5 out of 5 stars

We wouldn’t hesitate to recommend

We wouldn’t hesitate to recommend, and can’t praise Ken’s Yard highly enough. Luke, who we dealt with over email, was so helpful. The flooring is beautiful, and arrived really quickly, as promised.

May 4, 2018
Unprompted review
Rated 1 out of 5 stars

From for packs of laminate flooring…

From for packs of laminate flooring i've found just two boards that where not chipped.

March 22, 2018
Unprompted review
Kens Yard logo

Reply from Kens Yard

Hi Chris,

Sorry to hear about your damages. Obviously, if the damages had been reported to us, we would have been able to arrange replacements and claim for the damage from the courier. Is there any reason you chose not to contact us regarding the damages?

Kind Regards,

Luke

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