Kens Yard Reviews 878

Quick, friendly with excellent delivery!

Excellent service and total consideration for my project . Absolutely no
Complaints at all and extremely happy with service and recommendations

Excellent service! This is the third time I have bought from Kens Yard and the service, price and advice has always been outstanding.

These guys went the extra mile and dealt quickly and effectively replacing a wrong part within my order. Would definitely use again and highly recommend Kens Yard.

Very helpful and competent plus great prices and speedy delivery

Good price
Good customer contact
Kept us up to date with progress

Pretty efficient as far as ordering and confirmation were concerned.

There was some lack of clarity around delivery but those I spoke to at the office were helpful and friendly even though at times they didn't seem to know exactly where my goods were and when they would be delivered. I guess we are all getting used to knowing almost to the half hour when it will happen

The wood was fairly well packaged but it was kerbside only. I was grateful that the delivery man was prepared to help me.

Only one board was damaged on the corner. I could not have seen that when I inspected the packaging and signed.

Great customer service, good product and value for money; however their approach to delivery isn’t appropriate. Their delivery drivers will not bring the product beyond the main entrance, which meant I had to carry multiple packs of flooring to the second floor on my own. I acknowledge you are advised of this in your order confirmation, but the approach to delivery should be made clear pre-order, which it was not. In addition, considering their product line I don’t believe delivery into your hone is unrealistic.

Excellent help from the staff, product arrived when stated and very satisfied with purchase. Have used the company before and will definetly use them again

excellent service from start to finish, will use again and recommend to everyone

Friendly, helpful and efficient

Good prices. Brilliant service. Prompt delivery.
Highly recommend

Luke Bell dealt with my order and was very helpful from start to finish. The product was delivered as described and on time. Recommended

Excellent service with products delivered promptly. Fantastic support from Luke who helped me with ordering the right items - even though it was out of business hours!

Always good.

Brilliant customer service. Thanks

These guys were great. Ordered some hardwood flooring... they hooked up a price match against a quote from another company and threw in gold star customer service on top. Thanks Gordon.
Ordered on Friday and arrived at my door Monday morning through ice and snow!

Excellent floorboards, excellent service!

When exploring the purchase of Kahrs engineered flooring right from the start I knew that Kens Yard were the right people to deal with. Luke's knowledge was boundless and helpfulness in dealing with the delivery of a large order was exemplary; this coupled with a competitive price should be a real winner to anyone considering new flooring. Finally the courier company were a delight and could not have been more helpful in delivery to a specific store. Thank you Luke

Products ordered and delivered very quickly as promised, everything was as I had discussed with the manager directly so would not hesitate to order from them again