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Rated 5 out of 5 stars

Their support is very responsive to any questions I've had - even if they weren't strictly about their service. Never saw any performance issues. One should be aware how their credit system works... See more

Rated 1 out of 5 stars

Tested keycdn and encountered a problem setting up my Zones. Couldn't contact support because you have to have a premium account for that option to be available ( pay minumum $49 in credits ). Pos... See more

Company replied

Rated 5 out of 5 stars

KeyCDN offers many features like as HTTP/2, Let's Encrypt SSL, etc. without any additional cost. They also have a lot of great documentation on their knowledge base. The speed is great for Asia... See more

Rated 5 out of 5 stars

I've been using KeyCDN for a year and so far I've had nothing but great experiences. The CDN is fast, easy to integrate with my WordPress websites (thanks for their plugin, but it works with ot... See more

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4.0

Great

TrustScore 4 out of 5

80 reviews

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Rated 5 out of 5 stars

Best CDN and easy to setup

I can't praise this CDN service enough! From the moment I integrated it into my website, I noticed an immediate improvement in speed and reliability. The setup process was a breeze, thanks to their intuitive interface and thorough documentation.

What truly sets KeyCDN apart is its global network of servers, ensuring lightning-fast delivery of my content to users worldwide. Whether my visitors are in New York, Tokyo, or anywhere in between, they experience consistently fast load times, leading to higher engagement and satisfaction.

Not only does KeyCDN excel in performance, but their customer support team is also top-notch. Whenever I've had questions or needed assistance, they've been incredibly responsive and knowledgeable, going above and beyond to ensure my needs are met.

Furthermore, the pricing is incredibly competitive, especially considering the level of service and performance delivered. It's a fantastic value for the peace of mind and improved user experience it provides.

Overall, I wholeheartedly recommend KeyCDN to anyone looking to supercharge their website's performance and reliability. Five stars all the way!

February 20, 2024
Unprompted review
Rated 1 out of 5 stars

keycdn.com scammers

keycdn gives 1 credit for new users to test the work. I initially liked this cdn. Easy to understand and works quickly.
When 1 credit was about to expire, I topped up my balance with $50 to continue working with this keycdn. But..... the next day I was unable to log into my account, and all my previously downloaded files were not available via the cdn URL.
No one responds to my messages sent via keycdn.com / contact.
I'm simply shocked by this service.

October 25, 2023
KeyCDN logo

Reply from KeyCDN

We don't allow illegal content on our CDN. Further, using a stolen credit card to buy credits is a crime.

Rated 5 out of 5 stars

We had a big problem with our CDN which…

We had a big problem with our CDN which started to malfunction without notice, despite my various efforts it was impossible to get it back up and running because our host was telling me that it was not blocking any incoming servers, I was desperate but Roger from KeyCDN support contacted my host directly, and in front of a professional who had proof of their malfunction, they did the right thing, and now the CDN is working, so thank you to the Key CDN support team for their involvement and professionalism

December 19, 2022
Unprompted review
Rated 5 out of 5 stars

A popular and legit solution!

I was seduced by KeyCDN, because it was one of the most popular CDN in my mind.

Also, the price seems competitive, and most of all, the inbound approach, with the "KeyCDN Tools" showed me, in front, that this company can develop Awesome reliable products.

After using KeyCDN for months (since mid-2021), I can say as an hosting provider (french market: EasyHoster), that the performances and the reliability of the KeyCDN are legit!

The admin interface is very simple.

The support offer satisfaction also!

Thanks to Roger for my last resolved issue (my mistake)… resolved in a couple of hours! Just sending a mail! Now my images are showed in HD in Google Images, thanks!

Now, my wish is KeyCDN continue to develop anything that helps editors to get better performances, and save some server resources.
(I am also an Optimus user, also, legit and fair price)

Thanks for being an accessible solution for all!

August 27, 2022
Unprompted review
Rated 5 out of 5 stars

Very Good!

Personally I'm having a good experience with a website.
Image optimization with webp conversion works really well. My webpages are very light.
The platform is easy to understand.
The support replies quite fast and it is helpful solving issues.
I definitely recommend!!

February 15, 2021
Unprompted review
Rated 5 out of 5 stars

Great product, even better service

We've been happy customers of KeyCDN since early 2017. Why happy? Their CDN just works and their customer service is the model of what customer service should be. I've had super-fast responses to every question I've ever asked and, without exception, their advice has been spot on. I can't recommend them highly enough.

December 1, 2020
Unprompted review
Rated 5 out of 5 stars

Very Happy

Quick, accurate support for my technical issue.
Awesome speed. My sites are more competitive now.
Really glad I found KeyCDN.

August 20, 2020
Unprompted review
Rated 5 out of 5 stars

HIGHLY RECOMMENDED

I have 2 store site on internet. When i run Google Ads, they said my site have very low Google Speed Score! I fixed and continue fixing my site but nothing evolved!!! All changed when i know and use KeyCDN. My Google Score increase to double!!! Can you belive that? What more i can say? "Thank you! KeyCDN!" I hope you guys find this tool and use as soon as you can, it'll very very very helpful for you site!

July 29, 2020
Unprompted review
Rated 1 out of 5 stars

Bad service

After subscribing, I had a trial of 14 days, first day I needed some help for getting connected. Corey helped me well with this.

After connection was done we saw that our gtmetrix score dropped from 91% to below 40-50. They suggested to install an plugin. Which I did, but I asked before installing if it wouldn’t crash the site because of 2 same plugin. No answer! I installed it! Later on I checked gtmetrix again it was little improved to 60.

I still didn’t get any response for hours. And then I checked my site I saw that my whole site was crashed and mixed up.

Then again I received an email that the trial was ended. “The so promised 14 days trial.”

I send a mail, received a mail back that it was ended. Since then no more message from them.

I told them in my mail I would become a good aid member if it works. Why pay for something it doesn’t work. The crash costed me more money than the subscription would cost the whole year.

1 star is too much.

June 7, 2020
KeyCDN logo

Reply from KeyCDN

Hi Iboss

We apologize that you had a bad experience with us. To help provide clarity on what occurred it’s important to know that our free trial is 14 days long and up to 25 GB worth of free traffic. If the credit balance provided is used before that period of time then the trial would end. Email notifications regarding this are sent. Due to our type of service we can’t offer unlimited account usage for 14 days.

When checking the issue you had in more detail your balance was consumed due to your website being in higher demand and all of your images being processed. We can’t say for certain why the issue you experienced occurred as we weren’t able to troubleshoot it. It was likely a simple configuration issue. This could have been resolved by reversing any steps taken, like deactivating the plugin you experienced a problem with.

Our offer that was extended previously to provide a new trial and direct integration assistance still stands. We know that we can provide a better experience for you and improve the performance of your website.

Best regards,
The KeyCDN Team

Rated 5 out of 5 stars

Easy set up, clean interface, fast CDN

We set up our new site on a development domain and actually went with RocketCDN as a part of WP Rocket. When we migrated it the CDN stopped working with expires headers. We could have one or the other but not both.

RocketCDN support was a slow joke. So we had a live site with performance faults and 5 days after launch with one useless email a day we we not getting any closer to resolving the issue.

I had previously tried Cloudflare but their site would not validate our DNS changes. It just kept saying it's in the queue but it was frustrating to not be able to force that to happen.

I tried KeyCDN. Set up was easy. As was the alias- The free trial is really fair and useful. giving $1 credit over 14 days is more than adequate. It has speed benefits over RocketCDN. Maybe up to 100ms per page depending on location. Every little helps.

The UI is excellent and there are ample parameters rather than trusting it to work optimally. It tells you when the CDN is deployed too.

We did not choose KeyCDN on a cost basis but being able to see the amount of data we are moving. It is going to be cheaper than RocketCDN initially too. I have now upgraded the account. Reading here others' good experiences with customer support also gives me confidence

Great service. Use with confidence.

May 21, 2020
Unprompted review
Rated 5 out of 5 stars

Awesome support from KeyCdn and Corey

I have been working on my site quite a bit recently and run into a few roadblocks but a simple email to KeyCdn and all solved. These guys are fantastic, and their customer service is as good as any! I was fortunate that I chose KeyCdn or I'd be in a bit of a mess right now. Special thanks to Corey for quick, personal, and professional help. Sorted out my problems (caused by me) very quickly and efficiently.

Thank you guys. Keep up the good work!

May 13, 2020
Unprompted review
Rated 5 out of 5 stars

The complete package!

The complete package!

Easy price structure, well documented web site, quick admin interface, first class technical support... and ofcourse a very fast CDN.

They even helped me with a WordPress page builder bug that was to do with a third party plug-in rather than anything to do with KeyCDN!

Many thanks to Corey in Technical Support for quickly sorting the issue and for a clear explanation.

If I can trust them with a high profile web site, then you can too.

Sign up, now!

May 9, 2020
Unprompted review
Rated 4 out of 5 stars

I have used Keycdn for over 5 years to…

I have used Keycdn for over 5 years to deliver exercise videos fast. I chose them after testing many many cdn and when I tested keycdn was always the fastest and their pricing is very fair. My only comment is that for a tech moron like myself the website UI takes a little bit of thinking to navigate it but overall. I have been very happy with them.

May 4, 2020
Unprompted review
Rated 5 out of 5 stars

Great Pricing and Interface. I'm Happy!

I originally chose KeyCDN because I was looking for a Content Delivery Network (CDN) that wasn't priced as high as the others. I've since grown to like them even more for how easy it is to use their very nice on-line system and the great support I received when I was a little confused on how to integrate a CDN into my websites. However, thanks to Corey holding my hand through all my questions and set up, my websites were up and running (very quickly I might add) in just a few minutes after I sent my first request for help. Thanks, KeyCDN for a great service!

April 24, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Customer service!

I have nothing but good things to say about KeyCDN. For starters, when I first was getting set up my site had issues. Corey, and the other support staff were Johnny on the Spot with responding to me lightning fast. They quickly assessed my issues and provided very clear, understandable steps I was to take to resolve my issues. Because of that my initial issues were resolved quickly.

Later on my site crashed and I was trying to make a determination as to what the issues were. Corey also responded quickly and helped me to narrow down my issues.

So, Key CDN is, what I consider, to be a top tier company with outstanding support. What that means is that when I contact contact Corey or any other team member I receive a prompt response which is written in professional level English and communicated clearly. What that tells me is that KEY CDN does not skimp on it's support efforts and hires associates that care about their customers and have the skill sets to deliver tangible, and legible answers that can be understood by their customers.

I will also add that KEY CDN's online user platform is very sleek, clean, and really easy to implement for those of us who really don't know much about implementing content delivery networks. Their pricing is very reasonable and I've been pleased with the results.

So, I think it is highly worth your time to consider Key CDN when trying to boost the speed of your wordpress website.

December 16, 2019
Unprompted review
Rated 5 out of 5 stars

KeyCDN is excellent

I have found KeyCDN to be an excellent, reasonably priced CDN. I also make extensive use of their Cache Enabler plugin for WordPress, which offers high performance and simplicity. The couple of times I needed support, it was fast, helpful and friendly.

Highly recommend.

December 12, 2019
Unprompted review

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