I ordered a guitar in June 2022 which first had to come from the supplier. The guitar arrived 2 weeks ago, I tried it but the shop employee who was very honest and transparent (Thx for that) warned... See more
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The keymusic store in rotterdam is one of the coolest stores I've seen in holland! So much variety in instruments and helpful advice from staff who are each experts in their field. Bought all my prod... See more
I ordered parts for my drumset and they didn't send me my China Cymbal and don't answer to any of my mails.
DO NOT ORDER ONLINE! This store is closing! Ordered an item. June 2022 After waiting 3 months I called them to get info. After trying multiple times someone answer: They cancelled my ord... See more
Company details
Written by the company
Winkel voor muziekinstrumenten. Gitaren, drums, keyboards, versterkers, dj-gear, pro-audio en meer!
Contact info
vierhavenstraat 123, 3029 BB, Rotterdam, Netherlands
- +32 (0)37666393
- helpdesk@keymusic.com
- www.keymusic.com
The item was delivered quickly and the staff answered my questions, perfect service.
The item was delivered quickly (about a week, international shipping) in perfect condition and the staff answered my questions, perfect service.
Great service, quick delivery, perfect!
The product was delivered in one or two days in great condition, well protected with no delays what so ever.
I would recommend this company to anyone.
Gibson Bill Kelliher
Hi,
it was a pleasure to deal with you guys especially with Cinderella who always answered my Question on the Guitar.
So thanks again and maybe if Gibson puts out a nice Flying V we deal again.
Best Regards,
Mario
A true recomendation in the sense of price, service and product quality
I bought the mixer "PHONIC AM 645D USB" on the Internet: very good price, friendly service (fone) and quick sending to Germany...Well done, thank you Rock Palace!!!
all was perfect, i recommand !
Fast expedition , and very professional staff ! I highly recommand !
Superfast service!
I ordered a recording product from the Rock Palace website in the afternoon and was delivered follwoing so am very pleased! Great service and one I will not hesitate to recommend to friends!
Fully satisfied though confusing delivery times
Got an electric drum kit, delivered in perfect conditions and working perfectly for over a month now. The delivery was a bit confusing though; the website showed it available at the local store, so I planned to be home at the expected time. I had no news about it so I called and they told me that it was not available and had to be brought from abroad. My advice: call to confirm availability beforehand.
Prima, snelle service!
TC Helicon Mic Mechanic besteld en die was in no time geleverd. Top service van Rock Palace, absolute aanrader!
Great support, great response, great quality!!! Tks!!!
The support is great!!! I had a lot of questions and the response was honnest and quick!! 5 stars
ok experience.
Had to wait for the pedal longer than I expected. Stock status was not updated when I ordered it. Email responces were fast.
Fast delivery and quality product!
Very Nice Product Delivered Very Fastly By RockPalace !!! THANK YOU
Super Stombox,ordered friday and received IN FRANCE on Tuesday...3 Days To Come From Holland !!! Very PROFESSIONAL !!! THX ROCKPALACE!!!
Totally satisfied !!
My order, American strat and Superchamp X2, came within a week, even though the strat was not in stock. Response to questions from Rock Palace was very good.
Order arrived in perfect condition and I am totally satisfied with the service from RP.
The one problem I had was with delivery. I was watching the track and trace from Post NL and all of a sudden the delivery was on it´s way. They don´t give you any advance warning so you can make arrangements to be home. You don´t even know which day it is coming until the last minute. According to them you have to be home to sign for it, but they left mine with a neighbour. Luckily there was no damage!
Anyway I have what I wanted and I am HAPPY!
Very nice communication and transaction
Nice coimmunication, quick responses from the person assigned on my order, fast shipping, happy customer. What else can I say?
I wish you would have let me know it was shipped
It was a gift we had to go down town and spend 120 more to make sure we had on for her birthday. The one we got from you i have not opened yet but i will keep for me if i ever get well i enough to use it. I'm looking to buy a les paul and 335 and hope to make to your store soon.
Thank you Al johnson
Perfect and fast.
Great price, swift delivery
My order was delivered to Finland quickly enough and everything went like you'd expect. Rock Palace saved me some money as the item I purchased was sold for less than in any other store that I could find. I would shop there again.
great product but slow shipping
the guitar is great, but the shipping/ delivery took too long, almost two weeks for The Netherlands is way too much
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