KEYMUSIC Reviews 3,049

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

I ordered a guitar in June 2022 which first had to come from the supplier. The guitar arrived 2 weeks ago, I tried it but the shop employee who was very honest and transparent (Thx for that) warned... See more

Rated 5 out of 5 stars

The keymusic store in rotterdam is one of the coolest stores I've seen in holland! So much variety in instruments and helpful advice from staff who are each experts in their field. Bought all my prod... See more

Rated 1 out of 5 stars

I ordered parts for my drumset and they didn't send me my China Cymbal and don't answer to any of my mails.

Rated 1 out of 5 stars

DO NOT ORDER ONLINE! This store is closing! Ordered an item. June 2022 After waiting 3 months I called them to get info. After trying multiple times someone answer: They cancelled my ord... See more

Company details

  1. Hobby Store

Written by the company

Winkel voor muziekinstrumenten. Gitaren, drums, keyboards, versterkers, dj-gear, pro-audio en meer!


Contact info

2.2

Poor

TrustScore 2 out of 5

3K reviews

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Rated 5 out of 5 stars

Gibson Bill Kelliher

Hi,

it was a pleasure to deal with you guys especially with Cinderella who always answered my Question on the Guitar.
So thanks again and maybe if Gibson puts out a nice Flying V we deal again.

Best Regards,

Mario

June 1, 2013
Unprompted review
Rated 5 out of 5 stars

Superfast service!

I ordered a recording product from the Rock Palace website in the afternoon and was delivered follwoing so am very pleased! Great service and one I will not hesitate to recommend to friends!

April 5, 2013
Unprompted review
Rated 4 out of 5 stars

Fully satisfied though confusing delivery times

Got an electric drum kit, delivered in perfect conditions and working perfectly for over a month now. The delivery was a bit confusing though; the website showed it available at the local store, so I planned to be home at the expected time. I had no news about it so I called and they told me that it was not available and had to be brought from abroad. My advice: call to confirm availability beforehand.

April 1, 2013
Unprompted review
Rated 3 out of 5 stars

ok experience.

Had to wait for the pedal longer than I expected. Stock status was not updated when I ordered it. Email responces were fast.

February 9, 2013
Unprompted review
Rated 5 out of 5 stars

Totally satisfied !!

My order, American strat and Superchamp X2, came within a week, even though the strat was not in stock. Response to questions from Rock Palace was very good.
Order arrived in perfect condition and I am totally satisfied with the service from RP.
The one problem I had was with delivery. I was watching the track and trace from Post NL and all of a sudden the delivery was on it´s way. They don´t give you any advance warning so you can make arrangements to be home. You don´t even know which day it is coming until the last minute. According to them you have to be home to sign for it, but they left mine with a neighbour. Luckily there was no damage!
Anyway I have what I wanted and I am HAPPY!

February 2, 2013
Unprompted review
Rated 5 out of 5 stars

Great price, swift delivery

My order was delivered to Finland quickly enough and everything went like you'd expect. Rock Palace saved me some money as the item I purchased was sold for less than in any other store that I could find. I would shop there again.

January 13, 2013
Unprompted review

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