I am absolutely obsessed! I have the Lindsey ring with an oval 3.06-carat stone in a size 5. The pictures and videos I've seen on Instagram and the web page don’t do it justice—it’s stunning, classy,... See more
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1 Rockefeller Plz, STE 1110, 10020, New York, United States
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I did not have a chance to deal with anyone direct, but the site, selection, text communication on updates and the shipping via FedEx was all as expected and delivered early by over 9 days! That’s impressive.
Customer service was so patient with me as I changed my mind three different times and they were so quick to respond.
My ring is the most beautiful thing I have ever seen!
Perfection all the way ring matched my expectations and was delivered quicker than expected. I would 100% recommend when buy engagement ring 💍
I ordered a ring that just wasn’t what I was expecting it to be. I emailed them with my concern and was easily able to return it and had them custom make what I had in mind and it turned out great!
As a consumer awareness advocate, I was skeptical about buying a diamond ring online. The product, customer service, and communication was absolutely above what I hoped for. The Keyzar team responds very quickly, was super professional even with some changes to my ring, AND they delivered a week earlier than the expected date so that I could propose on my anniversary. I couldn’t recommend anyone more. I will continue to shop with Keyzar. Best prices, best customer service, and they were a part of a huge milestone in our lives. Shop here FIRST.
Very pleased with the ring purchased and customer service was amazing. I reached out after ordering about potentially getting the ring sooner than their website said production time would take so I could propose on a trip we had coming up. Their team emailed back within minutes saying they would do everything they could to make it happen and the ring arrived 2 days before we were set to leave. Overall a great experience and my now fiancé loved it so much I’m sure Keyzar is where we will be ordering a matching wedding band from as will.
The ring was lovely and 3 carats was way larger than I expected. It certainly blew her away.
This is the third ring I've bought from Keyzar and I am so impressed with the quality and workmanship that come from them. My wife gets compliments all the time on her ring. Even our local jeweler has told us how impressive it is.
very helpful customers service, beautiful proudct and a great purchasing experience
Great discounts and excellent delivery service. Communicated the process all the way through and never had me wondering what the next step was. Skeptical at first but I think Keyzar is the only way I’ll be buying diamonds or gold in the future.
First and foremost she liked the ring and said yes. Additionally the human consultant was pricless in understanding the process and picking a ring. Shipping arrived on time. My only wish is you offered some sort of partnered maintenance plan that could be used locally. Or send a note or a section on how to take care of the ring.
From my initial request, the response was incredibly quick—I even received a phone call to clarify my issue, which made the experience feel personal and attentive. The shipping process was seamless and easy to navigate, and the website itself is intuitive and user-friendly. The designs are beautiful and refreshingly not cookie-cutter, with a vast selection of diamond options that truly allows for customization. Less than three weeks after sending my ring back, the replacement arrived, and I am absolutely stunned by its beauty and quality. The craftsmanship exceeded my expectations, and the entire experience reinforced my confidence in this company. Truly exceptional service from start to finish.
The ring is breathtaking! Our experience with customer service was excellent!
The ring was great. It arrived quickly and it was better than I expected.
excellent customer service and got the ring to us very quickly
Unreal customer service they did absolutely everything they could to help in my situation. They handled it perfectly. I needed the ring faster due to a family members illness coming to a quick and abrupt end where we were not going to be able to have her join our engagement. They expedited my order and got it there with no extra charge, and helped me out of the good of their hearts. The day after we got engaged… my grandmother passed. Had they not gotten that ring there when they did her would’ve missed it. Thank god for them. I will recommend and sing their praises as long as I can. There is not a single bad thing to say about this company. Ring was perfectly beautiful as described and packaged great quick communication, everything. Why can’t every company operate like this?! God bless you all
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