Order was smooth and customer service was amazing. They were quick to answer questions and were able to make a last minute customization to the ring without any trouble. I proposed yesterday and my gi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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I am absolutely obsessed! I have the Lindsey ring with an oval 3.06-carat stone in a size 5. The pictures and videos I've seen on Instagram and the web page don’t do it justice—it’s stunning, classy,... See more
Company replied
Ordered the Lindsey on June 6th, and it arrived on June 25th. Ring looks fantastic, fiancé loves it, and tons of compliments. I was suspicious about ordering online and honestly went out on a limb bec... See more
Company replied
The process of selecting a diamond and setting was very intuitive. Features of the diamond and ring were easy to compare and the ring was produced and shipped incredibly fast. Once shipped, the packag... See more
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Company details
Contact info
1 Rockefeller Plz, STE 1110, 10020, New York, United States
- +1 (212) 203-9900
- contact@keyzarjewelry.com
- www.keyzarjewelry.com
4.9
Excellent
1K reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Anyone who communicated with me during…
Anyone who communicated with me during the purchase to resizing and to getting it back to me the DAY BEFORE MY TRAVEL - are forever in my hearts. Keyzar earned themselves a lifetime customer.
April 22, 2026
Reply from Keyzar Jewelry
Eric, Our customers are everything to us. We are so incredibly happy we could bring you such joy! ❤️
Reply from Keyzar Jewelry
Hi Leandro, thank you so much!
Sometimes reality really does beat imagination 😉
Enjoy your gorgeous new ring!!!
Keyzar Team💍
The customer service team is very…
The customer service team is very responsive. I contacted them over the phone, via chat, and through email. Each time they were helpful and answered all my questions.
May 20, 2026
Reply from Keyzar Jewelry
love reading this!
our team is always ready to help wherever you reach out 🫶
Easy process
Easy process! Scheduled a meeting with one of the staff and figured out what I needed in less than 5 min! It took about 2-3 weeks from when I ordered the ring until is was made and shipped out! Ring came as expected and looks really good!
May 14, 2026
Reply from Keyzar Jewelry
Marco, thank you so much! Quick, easy, and high quality is exactly what we do best. 🥂✨
Wonderful experience with Keyzar
Wonderful experience with Keyzar. We ordered both my engagement ring and wedding band from Keyzar. Delivery was fast and customer service was excellent (I had to reach out to request a size change). My rings are beautiful! Thank you!
April 28, 2026
Reply from Keyzar Jewelry
Hi Bonnie, We are so happy to hear this! It’s a huge honor to be part of your love story.
We wish you a lifetime of happiness together!💍
Phenomenal service and Perfect Ring
Phenomenal service and ring looked even better than what was shown online! SHE SAID YES! The communication was transparent online and arrived earlier than anticipated which was very helpful with the proposal! Thank you Keyzar, she got the ring of her dreams!
May 18, 2026
Reply from Keyzar Jewelry
Congratulations!! Of course she said yes... 😉 Inside every Keyzar box is a dream come true!
Wishing you both a lifetime of happiness!🥰🥰
Matched My Specifications
Ring was well made, exactly what I had specified, professionally packaged, and arrived in a very timely manner! Can't wait to propose next week!
May 18, 2026
Reply from Keyzar Jewelry
Daniel, Fingers crossed for you...and an early congratulations!!! 🥂
Dont sleep on Keyzar guys
Dont sleep on Keyzar guys! Customer service and craftsmanship is great!
May 12, 2026
Reply from Keyzar Jewelry
Hallo Tamina, appreciate the shoutout! 😃
our team really is the best and they put so much love into every single ring....💗
Customer service is top tier
Customer service is top tier. They are very responsive and empathetic
Delivery is also fast
May 11, 2026
Reply from Keyzar Jewelry
Olivier TYSM for this💖
there’s really nobody like our team they care so much🥰
Reply from Keyzar Jewelry
Great compliment ! thank you so much😍
Ring was supplied exactly as requested
Ring was supplied exactly as requested. And the team provided me a replacement data card when requested.
April 20, 2026
Reply from Keyzar Jewelry
Hi Neil,
Precision is everything to us, and customer service is always our top priority!
Thanks for the great feedback🌷
The best company with best products around!
My husband got my engagement and wedding ring from Keyzar and I wanted his ring to match. I ordered close to the wedding date and the customer service was super understanding and rushed the ring. I couldn’t have asked for a better company and I am so happy with our rings. They are beautiful and such high quality. I get compliments on my rings all the time and everyone (including me) adores it! I am so thankful for the Keyzar team and all their love they pour into these rings.
May 8, 2026
Reply from Keyzar Jewelry
Woww, this completely made our day!🥰
It is such an honor to be part of your love story from the engagement to the wedding.
Thank you for the incredible words and for being a part of the Keyzar family...Wishing you both a lifetime of happiness! 🥂💍
Ring was in phenomenal shape and came…
Ring was in phenomenal shape and came out better than imagined. Shipping was also very simple and easy.
May 1, 2026
Reply from Keyzar Jewelry
Hello Luke🌷
We never get tired of hearing that! Thank you so much!!! 💍
So easy
It was very easy. My fiancée loves her ring. I think it looks fantastic. Sending it back for resizing was even easier, had it back in about a week and a half.
May 14, 2026
Unprompted review
Reply from Keyzar Jewelry
Tyler, it’s so amazing that you nailed her taste perfectly, it shows you know her really well!😉😉
Congratulations to you both! 🥂💍
The ring is nice
The ring is nice, the price was good, the making it took almost a month, which is very long
May 4, 2026
Reply from Keyzar Jewelry
Hello Helena,
We're pleased to hear that you liked the ring.
I understand that the anticipation has made the wait for order delivery weigh heavily on you, but hopefully you can understand that each ring we make is hand crafted to the precise specifications\size of each customer. This process can occasionally take time, to help assure the high quality standards we aim for.
With that said, reviewing your order shows that it had been shipped out precisely 15 days after it was first placed. Please accept our apologies if you've not found the shipping to be sufficiently expedient. We will continue doing our best and working to improve the services we offer.
Regards,
Emma, Support Team Manager
Beautiful ring
Beautiful ring, very well crafted. Customer support responded quickly to questions. Received ring almost 2 weeks before expected which was great given the short time frame I was in.
May 6, 2026
Reply from Keyzar Jewelry
Hi Cameron,
Knowing we saved the day and got your ring there early is the best feeling! 🤩
Honestly, making our customers this happy is exactly why we do what we do...☺️☺️
The Keyzar Team💍
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