Order was smooth and customer service was amazing. They were quick to answer questions and were able to make a last minute customization to the ring without any trouble. I proposed yesterday and my gi... See more
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1 Rockefeller Plz, STE 1110, 10020, New York, United States
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Amazing product and customer service. Ring arrived within a month and it was beautiful. She said yes and hasn’t stopped looking at it since.

Reply from Keyzar Jewelry
Overall easy to use and the ring came out great. The only critique I have is the weeks in between placing the order and receiving the delivery was very quiet. This is nitpicking but 3-4 weeks without an update makes you a little nervous.

Reply from Keyzar Jewelry

Reply from Keyzar Jewelry
I had an absolutely spectacular experience with Keyzar Jewelry. I placed my order on April 17th and received my ring by May 5th, which was much quicker than I expected for such a beautiful custom piece. The overnight shipping was an amazing bonus!
Throughout the entire process, their customer service team was incredibly responsive, knowledgeable, and helpful. Every question I had was answered quickly and throughly.
When my ring arrived, it completely exceeded my expectations. The craftsmanship, quality, and attention to detail are absolutely stunning. You can truly tell they care about their customers and the jewelry they create. I would highly recommend Keyzar to anyone looking for a beautiful (and affordable) engagement ring.
Bonus-- An overall smooth, stress-free experience!

Reply from Keyzar Jewelry
Amazing product and customer service did a wonderful job with assisting me

Reply from Keyzar Jewelry
I had a really great experience with Keyzar Jewelry getting a wedding ring set for my wife for our 10 year anniversary and her masters graduation. The whole process felt smooth and easy, and they were great to work with. What impressed me most was how fast everything moved. They actually finished and shipped the rings earlier than they anticipated, which was a nice surprise.
When the set arrived, it looked even better in person. You can tell they really care about the details, and that meant a lot for something this important. Overall, I’m really happy I chose Keyzar and would definitely recommend them to anyone looking for something special.

Reply from Keyzar Jewelry
The ring came out perfect, And well before it was expected to arrive. I talked to a gentlemen on the phone who works at the store and he was very professional and well spoken.

Reply from Keyzar Jewelry

Reply from Keyzar Jewelry

Reply from Keyzar Jewelry
I am absolutely obsessed with my ring! When I first received it, it was too small. Keyzar sent me a return shipping label, resized the ring for free, and sent it back way quicker than I was expecting! Now it fits perfectly and I am in love with it!

Reply from Keyzar Jewelry
UPDATE——-
The team reached out to me and made things right. Without getting too into details, I ultimately ended up speaking with the owner who personally oversaw the fixing of my ring. He took time in explaining technical details related to my ring which is helpful from a consumer point of view. Their warranty stands, however there is a fee for specific things not covered by warranty. I believe if their website were more transparent and upfront about these policies it would lead to improved customer satisfaction.
DO NOT TRUST THE “LIFETIME WARRANTY.” The ring I bought last year had a small diamond fall out and they want to charge me fees to have it repaired! That is not what warranty means! Do NOT shop with confidence!

Reply from Keyzar Jewelry
The company responded to my emails right away. I was nervous because it’s scary buying online. But the ring came on time (it takes a bit of time but that’s because it’s custom made to order) and the ring is absolutely beautiful. I am so beyond happy with my ring.

Reply from Keyzar Jewelry

Reply from Keyzar Jewelry
The ring was perfect, came exactly how I wanted it and came ahead of schedule!!
Thank you so much to the Keyzar team and the proposal went perfectly.

Reply from Keyzar Jewelry
Best customer service I have ever received. My fiancé loved the ring, it was everything she wanted engraved, hidden halo, and low profile. Have earned a customer for life.

Reply from Keyzar Jewelry
I am absolutely obsessed! I have the Lindsey ring with an oval 3.06-carat stone in a size 5. The pictures and videos I've seen on Instagram and the web page don’t do it justice—it’s stunning, classy, and carries a touch of vintage elegance; it’s perfection! Receiving it in about two weeks, even faster than anticipated, made it all the more exciting. I can't help but admire it, and the compliments keep pouring in! the staff was also very responsive with answering questions.

Reply from Keyzar Jewelry
Everything was awesome! The only flaw was the gold band had some markings, unrecognizable unless with flashlight.

Reply from Keyzar Jewelry

Reply from Keyzar Jewelry
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