Keyzar Jewelry Reviews 

1,382
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning quality and appearance of the rings, often noting they look even better in person than depicted online. Many people highlight the exceptional customer service, describing the team as responsive, helpful, and genuinely caring in their interactions. The ordering process is consistently reported as smooth, with many appreciating the quick production and timely delivery of their purchases. Consumers are highly satisfied with their purchases, often expressing joy and excitement over receiving their dream rings, which are frequently described as perfect. Reviewers consistently expressed satisfaction across all aspects of their experience, with no recurring themes of significant dissatisfaction emerging from the feedback.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers expressing delight and satisfaction with... See more

Quality

People report positive experiences with quality, with many reviewers describing their rings as stunning,... See more

Customer service

Users describe positive interactions with customer service, highlighting that the support team is often... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and early arrival of... See more

Order

Customers consistently note positive experiences with order, often describing the process as smooth, easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order was smooth and customer service was amazing. They were quick to answer questions and were able to make a last minute customization to the ring without any trouble. I proposed yesterday and my gi... See more

Company replied

Rated 5 out of 5 stars

I am absolutely obsessed! I have the Lindsey ring with an oval 3.06-carat stone in a size 5. The pictures and videos I've seen on Instagram and the web page don’t do it justice—it’s stunning, classy,... See more

Company replied

Rated 5 out of 5 stars

Ordered the Lindsey on June 6th, and it arrived on June 25th. Ring looks fantastic, fiancé loves it, and tons of compliments. I was suspicious about ordering online and honestly went out on a limb bec... See more

Company replied

Rated 5 out of 5 stars

The process of selecting a diamond and setting was very intuitive. Features of the diamond and ring were easy to compare and the ring was produced and shipped incredibly fast. Once shipped, the packag... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,382)

337 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing product and customer service

Amazing product and customer service. Ring arrived within a month and it was beautiful. She said yes and hasn’t stopped looking at it since.

May 4, 2026
Keyzar Jewelry logo

Reply from Keyzar Jewelry

Brian, of course she said yes! 😜😜😜
Wishing you both a lifetime of happiness together! 🥂

Rated 5 out of 5 stars

Overall easy to use and the ring came…

Overall easy to use and the ring came out great. The only critique I have is the weeks in between placing the order and receiving the delivery was very quiet. This is nitpicking but 3-4 weeks without an update makes you a little nervous.

May 1, 2026
Keyzar Jewelry logo

Reply from Keyzar Jewelry

Hi Micheal,
First of all, congratulations! 🥂
We’re so glad the ring came out great. Thank you for the honest feedback about the updates during the wait, we're definitely taking this note to heart! 💗

Rated 5 out of 5 stars

Jared is amazing

Jared is amazing! Customer service is exceptional.

May 7, 2026
Unprompted review
Keyzar Jewelry logo

Reply from Keyzar Jewelry

Jared really is the best! 🌟
Thank you so much for the wonderful shoutout, we’ll definitely pass the kind words along to him..
Enjoy your ring! 💍

Rated 5 out of 5 stars

Exceptional Experience From Start to Finish

I had an absolutely spectacular experience with Keyzar Jewelry. I placed my order on April 17th and received my ring by May 5th, which was much quicker than I expected for such a beautiful custom piece. The overnight shipping was an amazing bonus!

Throughout the entire process, their customer service team was incredibly responsive, knowledgeable, and helpful. Every question I had was answered quickly and throughly.

When my ring arrived, it completely exceeded my expectations. The craftsmanship, quality, and attention to detail are absolutely stunning. You can truly tell they care about their customers and the jewelry they create. I would highly recommend Keyzar to anyone looking for a beautiful (and affordable) engagement ring.
Bonus-- An overall smooth, stress-free experience!

May 4, 2026
Unprompted review
Keyzar Jewelry logo

Reply from Keyzar Jewelry

Wow, thank you so much for such a detailed and thoughtful review! Honestly, having amazing customers like you is our real bonus.🥰🥰
Our team works so hard to make sure every customer gets the most attentive and caring service, and we're so glad you had such a perfect experience.

THANK YOU!!!

Rated 5 out of 5 stars

Amazing product and customer service…

Amazing product and customer service did a wonderful job with assisting me

April 10, 2026
Keyzar Jewelry logo

Reply from Keyzar Jewelry

Hi Mark,
It’s such a pleasure to read this! 😊
THANK YOU!!!
We take great pride in our customer service😍
The Keyzar Team 💍

Rated 5 out of 5 stars

Excellent pricing and quality

I had a really great experience with Keyzar Jewelry getting a wedding ring set for my wife for our 10 year anniversary and her masters graduation. The whole process felt smooth and easy, and they were great to work with. What impressed me most was how fast everything moved. They actually finished and shipped the rings earlier than they anticipated, which was a nice surprise.

When the set arrived, it looked even better in person. You can tell they really care about the details, and that meant a lot for something this important. Overall, I’m really happy I chose Keyzar and would definitely recommend them to anyone looking for something special.

April 28, 2026
Keyzar Jewelry logo

Reply from Keyzar Jewelry

We are so thrilled to be a part of such big moments in your lives!!!
Wishing you both a lifetime of happiness and endless love together❤️

The Keyzar Team 💍

Rated 5 out of 5 stars

The ring came out perfect

The ring came out perfect, And well before it was expected to arrive. I talked to a gentlemen on the phone who works at the store and he was very professional and well spoken.

April 28, 2026
Keyzar Jewelry logo

Reply from Keyzar Jewelry

Thank you so much for the review! 🏆
We’re glad the ring turned out perfect for you. It’s also great to hear that our team was helpful and professional—making sure everything is clear and easy for our customers is exactly what we aim for☺️


The Keyzar Support Team 💍

Rated 5 out of 5 stars

I am absolutely obsessed with my ring!

I am absolutely obsessed with my ring! When I first received it, it was too small. Keyzar sent me a return shipping label, resized the ring for free, and sent it back way quicker than I was expecting! Now it fits perfectly and I am in love with it!

April 24, 2026
Unprompted review
Keyzar Jewelry logo

Reply from Keyzar Jewelry

Hi Chrissy, we’re so happy to hear everything is perfect!! we always try to go above and beyond for our customers, it truly means the world to us! 💍💖

Rated 4 out of 5 stars

Update—- “LIFETIME WARRANTY” is FALSE

UPDATE——-
The team reached out to me and made things right. Without getting too into details, I ultimately ended up speaking with the owner who personally oversaw the fixing of my ring. He took time in explaining technical details related to my ring which is helpful from a consumer point of view. Their warranty stands, however there is a fee for specific things not covered by warranty. I believe if their website were more transparent and upfront about these policies it would lead to improved customer satisfaction.

DO NOT TRUST THE “LIFETIME WARRANTY.” The ring I bought last year had a small diamond fall out and they want to charge me fees to have it repaired! That is not what warranty means! Do NOT shop with confidence!

April 21, 2026
Unprompted review
Keyzar Jewelry logo

Reply from Keyzar Jewelry

Hello Angela,

Per our recent email conversation, we look forward to continue working with you, with the hope of resolving this situation to your satisfaction.

Regards,
Emma - Keyzar Support Manager

Rated 5 out of 5 stars

Amazing quality!!

The company responded to my emails right away. I was nervous because it’s scary buying online. But the ring came on time (it takes a bit of time but that’s because it’s custom made to order) and the ring is absolutely beautiful. I am so beyond happy with my ring.

April 16, 2026
Keyzar Jewelry logo

Reply from Keyzar Jewelry

It’s so important to us to maintain such high standards!!!
Thank you so much for your kind words😘😘
Remember....we are always here for you❤️💍

Rated 3 out of 5 stars

The size looks very small

The size looks very small , not very glamorous.

April 16, 2026
Keyzar Jewelry logo

Reply from Keyzar Jewelry

Hello Robert,

I was so sorry to here that you were underwhelmed with your ring purchase. Whether you found the sizing to be that main concern or the design itself, please remember that our customer support policies are set in place to help assure your satisfaction even -and especially - in cases such as these.
Please expect to receive an email from our team to discuss your options going forward, and we'll be waiting to hear back from you and working together to resolve this situation.

Best regards,
Emma, Support team manager

Rated 5 out of 5 stars

The ring was perfect

The ring was perfect, came exactly how I wanted it and came ahead of schedule!!

Thank you so much to the Keyzar team and the proposal went perfectly.

April 15, 2026
Keyzar Jewelry logo

Reply from Keyzar Jewelry

Perfect is exactly what we aim for!!!!!
THANK YOU!!!🌹

Rated 5 out of 5 stars

Best customer service I have ever…

Best customer service I have ever received. My fiancé loved the ring, it was everything she wanted engraved, hidden halo, and low profile. Have earned a customer for life.

March 31, 2026
Keyzar Jewelry logo

Reply from Keyzar Jewelry

Wowwww!!!! We’re excited to help make your dreams come true ! ✨ It’s special to be a part of your big moment.🤩

Rated 5 out of 5 stars

I am absolutely obsessed

I am absolutely obsessed! I have the Lindsey ring with an oval 3.06-carat stone in a size 5. The pictures and videos I've seen on Instagram and the web page don’t do it justice—it’s stunning, classy, and carries a touch of vintage elegance; it’s perfection! Receiving it in about two weeks, even faster than anticipated, made it all the more exciting. I can't help but admire it, and the compliments keep pouring in! the staff was also very responsive with answering questions.

April 12, 2026
Unprompted review
Keyzar Jewelry logo

Reply from Keyzar Jewelry

Andreia, Exactly! Your choice is perfect!! ✨ We’re so happy to have you as part of the Keyzar family💞😊💞

Rated 4 out of 5 stars

Great!

Everything was awesome! The only flaw was the gold band had some markings, unrecognizable unless with flashlight.

April 13, 2026
Keyzar Jewelry logo

Reply from Keyzar Jewelry

Hello Luke,

While we appreciate your feedback, I regret to hear that your satisfaction with your purchase was not quite complete.
We believe that your concerns regarding the finish of the ring can be easily addressed, and you may expect our Support team to reach out to you soon in order to discuss the matter in more details.
Rest assured that we remain committed to resolving this to you satisfaction.

Best regards,
Emma, Support team manager

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look