Order was smooth and customer service was amazing. They were quick to answer questions and were able to make a last minute customization to the ring without any trouble. I proposed yesterday and my gi... See more
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1 Rockefeller Plz, STE 1110, 10020, New York, United States
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Reply from Keyzar Jewelry

Reply from Keyzar Jewelry
The ring is beautiful and exactly what we wanted. The shipping was fast, and the customer service is excellent.

Reply from Keyzar Jewelry

Reply from Keyzar Jewelry
Keyzar customer support was very helpful in getting me a discount that I had narrowly missed out on. They were also able to accommodate an expedited request since I was ordering an engagement ring on a tight schedule.
The ring itself came in on time and was absolutely stunning. My future fiance is going to adore it! I couldn’t be happier with this company, thank you for everything!

Reply from Keyzar Jewelry
The ring is GORGEOUS!!! I love it! After emailing them how I would love to have my new ring before my daughter wedding they got it to me within a week. I definitely recommend other people to this company.

Reply from Keyzar Jewelry
The customer service is truly outstanding. The team responds quickly and is always incredibly helpful with any questions. The level of care and support could not be better — and my ring could not be more beautiful.
I chose a 2 ct Round Trellis Eternity Ring, which I wear on my index finger. The stones are the perfect size, and the ring is absolutely stunning. I truly could not be happier.
Thank you to the entire team — I highly recommend this company!

Reply from Keyzar Jewelry
Amazing customer service! The Keyzar team was prompt with their responses and made sure the custom details were exactly right!

Reply from Keyzar Jewelry
Extremely responsive and has genuine care for every purchase!

Reply from Keyzar Jewelry
Buying was easy and the ring was beautiful! Unfortunately, just not my style so plan on returning but very happy with their service.

Reply from Keyzar Jewelry
The ring is absolutely stunning—it turned out even better than I imagined and matches exactly what my fiancée envisioned for her engagement ring.

Reply from Keyzar Jewelry
I called and asked questions about the ring and the person was very helpful. It gave me the confidence to order online. I was very pleased with the ring and she's going to be over the moon when she receives it.

Reply from Keyzar Jewelry
Keyzar for the win! The quality of the jewelry is phenomenal and is only outdone by their service. I was in a pinch with an anniversary and everyone made the selection, purchase, and shipping of a ring absolutely perfect. Their communication and ordering was absolutely fantastic!

Reply from Keyzar Jewelry
The team at Keyzar did an amazing job. Customer service was extremely helpful with the ring customizations and any questions I had. Jared was always patient and attentive, and was able to help with various logistical roadblocks and go the extra mile so I could get the ring on time. I am very grateful for everyone at Keyzar for working with me, and thank you for such an amazing ring!

Reply from Keyzar Jewelry
Customer service is absolutely impeccable! I couldn’t be happier with my ring
I would 10/10 recommend to anyone wanting amazing quality jewelry with the best customer service ever!

Reply from Keyzar Jewelry
The time from order to delivery was less than 3 weeks. I am thrilled with the ring.

Reply from Keyzar Jewelry

Reply from Keyzar Jewelry
Great customer service and excellent quality ring.

Reply from Keyzar Jewelry
I was slightly nervous about a thinner band, but this ring is stunning, sturdy, and a show stopper. I love this ring so very much!

Reply from Keyzar Jewelry
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