Order was smooth and customer service was amazing. They were quick to answer questions and were able to make a last minute customization to the ring without any trouble. I proposed yesterday and my gi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
1 Rockefeller Plz, STE 1110, 10020, New York, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent communication my ring took a little bit longer than expected but was in perfect condition,I know my fiancé will love it. When I had a question about timing on the delivery, response was immediate, Keyzar customer service is top notch!

Reply from Keyzar Jewelry
The order process was super easy, and I asked for a sooner delivery date and the team came through with an early delivery and a stellar product. She was thoroughly excited

Reply from Keyzar Jewelry
All I had to go on was "marquise, with side stones". The website had lots of options with helpful descriptions for things I wasn't familiar with.
I ordered the Lindsey which arrived within 3 weeks and my fiance loved it!

Reply from Keyzar Jewelry
Very easy to navigate. Incredibly happy with the result.

Reply from Keyzar Jewelry

Reply from Keyzar Jewelry
They were really helpful with changing parts of the ring and being speedy in delivery and creating the ring! The original ring I ordered I missed some additions when I ordered so the team helped me with all the steps to send it back to add the additions!

Reply from Keyzar Jewelry
I am absolutely in love with my ring from Keyzar Jewelry! The craftsmaship is breathtaking, and the setting is even more elegant in person

Reply from Keyzar Jewelry
I absolutely love my set. They're everything I could have ever dreamed of and more!

Reply from Keyzar Jewelry
Excellent customer service and the quality is beyond what I expected!! I’m in LOVE with my ring. We upgraded my ring after having my daughter (I’m putting our original diamonds aside for her in the future, but she plays with this ring more than my original, so this ring will be inherited) and compared to the customer service, quality and AFFORDABILITY compared to major chains, I WISH we found this company before we got engaged and married years ago. I now believe in lab diamonds! The prices were better, and again, the quality of the diamond and customer service were incredible. My husband is so skeptical and conscious of anything we buy online and can’t see in person but the verified reviews were so right! I’ll never buy from or recommend another ring company but this one! I’m just waiting for a wedding band ring that matches my vintage taste for the Amber with an elongated cushion cut diamond! Gorgeous! If ur looking for ur sign to buy from here, do it. You’ll be so in love with what you get and let’s applaud the quality companies that still exist!!!!!

Reply from Keyzar Jewelry
I bought an engagement ring last year and just bought my wedding ring from this site, everything exceeded my expectations. The quality of the ring is amazing, the ring was delivery was quick and my wife loves them! I must admit, I was skeptical at first because I have seen ads on instagram and I usually don't buy products online but I shocked how incredible my experience has been. I would definitely recommend especially with how frequently they have sales.

Reply from Keyzar Jewelry
By far the best experience . I had so many questions . Changes and keyzar delivered with exceptional service . Also the quality on my selection was the best ❤️

Reply from Keyzar Jewelry
Keyzar has great service. It can take a bit long to get your item shipped but that’s because they have to hand make it so you know it’s special. Once it’s shipped it’s at your house within at least two days since it’s expedited. Great customer service and fast response time.

Reply from Keyzar Jewelry
Amazing quality and construction. Could not find a better ring and diamond for the price. Customer service was amazing and friendly as well answering any questions I had.

Reply from Keyzar Jewelry
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.