KFC Reviews 

Their excellent service and staff

We have not been to this location in a long time mainly because of the extremely long wait for food. Now we ordered food only because it was close and what a huge mistake once again! I really wanted a pot pie and we were waiting in our car for at least 10 minutes before they came out and said that they didn't have pot pies and the wait time would be 18 minutes so I sacrificed for a chicken sandwich! By the time I get my food it's going to be that and more than 18 minutes! We have now been waiting for 25 minutes I'm pissed at this point. We will not be back as long as this restaurant is here! Terrible

Blanchardstown SC. Very disappointed with my experience. When we got back to the car, we realized that instead of the 10 chicken tenders we paid for, there were only 6 in the box.
Maybe it's time to hire staff who can count properly, or at least employees who don't short-change customers ordering takeaway. Unfortunately, this is not the first time my order has been wrong. It's really frustrating to pay for food and then discover you're missing items after you've already left the restaurant.
I expect much better service and more attention to customers' orders.

Very Very Bad worst poor dirty pathetic

OK, so there were two workers there and I was going to pay and stuff I was ordering in and so this there’s two workers working there and this one guy went to go into the kitchen and he went to go tell his other girl and so he was making fun of me for no reason I don’t know why but they were making fun of me. They were laughing at me, they were pointing at me in the kitchen, thinking that they could hide it. I don’t recommend going there. It was very bad service and it just was really bad it. The girl was laughing at me even when she ended my order I wouldn’t go there I would like this to go to corporate

me and my husband went to the Norman Oklahoma location off west Lindsay street. The manager on duty was very helpful and super nice. We will definitely be coming back to this location

The chicken was perfectly cooked and the fries were super crispy and seasoned

We ordered a $20 8 pice meal and requested mashed potatoes and 2 mac and cheese We also requested 1 breast which was extra. We received soggy "fried" chicken corn which should have been mashed potatoes old mac and cheese and no breast that we paid for. We ended up throwing it all away. Horrible experience

KFC morecambe
Ordered a meal family bucket, salad coleslaw, and cookies. DISGUSTING meal for the price of £38.84 . 10 small chicken strips in the family bucket, paid extra for large salad and coleslaw. These tubs weren't large very small. Cookies were smaller than the containers the salad came in . I ordered the last time last year and we struggled eating it .whats happening. So they put up the prices and reduced the portions sizes .IV DEMANDED MY MONEY BACK. I'LL NEVER GO BACK TO MORECAMBE KFC . RUBBISH NEEDS CLOSING DOWN. JUST WISH I CODE GIVE NO STARS .

KFC in Ardmore TN is nothing short of a joke. 5 year children could do a better job. got an 8 pc bucket if dries out chicken that got fed to my dog it was disgusting. i asked how old the chicken was and was told 15 to 20 min it was well over 2 hours. I said I would wait for them to drop fresh. Oh sir the will be at least 20 min. NEVER AGIN this is where you take your enemies so they can contract Hep C

I placed an order for delivery, we have done this many times before.
My order was cancelled, I called the branch at White Lion Retail park Dunstable. The person on the phone could not have cared less. Actually said the delivery is not their responsibility... Shocking considering KFC is using Uber to deliver the food.... So tonight our young boy has come home from football to not have his treat and now has to settle for my cooking. Shame on the giant KFC while they really have too many customers to provide or care about them as individuals. Not to mention we now have to wait up to 7days for a full refund, because yes we are the little people who can wait!

I had a very disappointing experience with KFC Rwanda. I paid for my order using Mobile Money, and the money was deducted from my account immediately. However, the staff told me they could not find the payment.

I showed them the Mobile Money confirmation message as proof, but they still said they could not locate the transaction. Instead of helping me resolve the issue, the customer service was poor. The communication was unprofessional, and there seemed to be very little effort to investigate or find a solution.

What concerns me most is that I still don't know whether I will get my money back. This has been a frustrating and stressful experience.

Payment system issues can happen, but customers deserve respectful treatment, clear communication, and timely support. I hope KFC Rwanda improves its customer service and handles payment disputes much more effectively in the future.

All I wanted was a large Cole slaw, so went to inside counter rather than wait behind 4 vehicles. Was only person waiting to order Stood waiting for 6-7 minutes but cashier did not come to take my order...ignored. Finally approached me as I tossed a $10 spot on counter n remarked shouldn't take 15-20 minutes for a simple order...supposedly fast food? So she tossed my change back across counter, went to get slaw...when opened box at home- only HALF FULL- discarded bc likely otherwise sabotaged. VERY SLOW n Rude service. Got nuggets 2 weeks ago- some were raw. Also saw floor drain in kitchen clogged with puddle of dirty water overtop. Was steady customer- but no more...and I know many people! Owner needs to light a fire under these employees!

Ordered the popcorn chicken. Didn't find any popcorn in my chicken. Hmmm 😑

I was overcharged, staff were rude , went online to complain, absolutely no help , will never use collierswood kfc again

Haven’t had Kentucky fried chicken in a while so i go there to order for my family. The worst chicken ive had in a long time. It was dry over fried the only crunch you have is the fried skin on it. The sides were ok. If i hadn’t lived so far across town i would have gave it back.
Terrible experience

On 1 July 2026, I ordered a meal through the KFC website, which was delivered by Uber Eats from the Shirley Branch in Solihull. I ordered a rice bowl, but what I received was completely unacceptable. It looked nothing like the meal advertised, contained very little food, and several advertised ingredients were missing, including butternut squash, sweetcorn, and coleslaw.
I have ordered this meal before, so I know what it should look like and the standard I would normally expect. This meal was far below that standard.
I went to the restaurant in person to speak to the manager and showed her the meal. Instead of resolving the issue, she kept the meal and refused to provide a refund. She offered to replace it, but also told me that the replacement would be of the same standard. As I had already lost confidence in the quality of the food, I declined the replacement and requested a refund instead. This was refused, and I was told to contact Uber Eats.
I then had a lengthy telephone call with Uber Eats customer support. The experience was extremely disappointing. The representative was rude, refused to properly discuss or resolve the issue, and ultimately ended the call by hanging up on me. They maintained that they had only provided the delivery service and refused to issue a refund. As a result, I was left without any food despite paying for a meal that was not as described.

This experience completely ruined what was supposed to be a family meal. I also had the inconvenience of travelling to the restaurant myself to complain about food that was clearly substandard, yet I still received no satisfactory resolution.
As the order was placed through the KFC website, I believe KFC has failed to meet its responsibilities under consumer law by supplying food that was not as described and refusing to provide an appropriate remedy.
The entire experience has been extremely upsetting and has involved some of the worst customer service I have ever received from both KFC and Uber Eats. I expected much better from companies of this size and will think very carefully before ordering through KFC again.

Need to go back to the old recipe too much salt on the chicken

Always out of food and service is slow at Central Ave location in Toledo, Ohio

What a complete waste of a building. Every single time I’ve been here, it’s something. Today’s excuse? A 25 to 30 minute wait… with maybe three people in the entire place. The parking lot has more traffic than the restaurant.

The biggest mystery is how a fried chicken restaurant somehow never has fried chicken ready. That’s like a gas station running out of gas or an ice cream shop saying, “Sorry, we’re out of ice.”

And to top it all off, I once found a roach floating in my sweet tea. Somehow that was the quickest thing they managed to serve.

At this point, I don’t even know why I keep giving this place another chance. The only thing they seem to keep fully stocked is excuses. If waiting forever for food that should already be cooked is part of the business model, they’re absolutely crushing it.

Save yourself the time, gas, and disappointment. You’ll probably have better luck raising your own chicken first.