We had a few issues with items failing on our 2017 Kia Sportage. Replacement parts and labour charges from two dealers were excessive. We looked at Kia Parts Direct website, indicated the parts we t... See more
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Review summary
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Reviews shaping this summary
I contacted Kia direct regarding a part I needed for the bonnet of my car . They provided a very quick response and incredibly helpful . The only criticism I have is the postage cost more than the par... See more
Good website with exploded diagrams of parts, I liked the advice section as i wasn't sure which part I needed. This query was answered really quickly. Ordering was easy as was payment process. If an... See more
Fantastic company to deal with. I tried to source a set of EV6 alloy wheels from my local Dealer only to be told they couldn’t get them. I then tried Kia Parts Direct who said they could get the alloy... See more
Company details
Written by the company
Kia Parts Direct specialises in supplying genuine Kia Parts at what we believe to be the best possible price. Since all of the parts we supply are Genuine, you get that peace of mind feeling without emptying your wallet. Every Genuine Kia part we supply comes with a 2-year warranty, giving you total peace of mind knowing the Kia parts have you covered. Whether you have the small Picanto to the big Sorento or even any of the new electric or hybrid Kia’s we are able to supply parts for all. All of our parts are genuine Kia parts are designed and manufactured to Kia’s extremely high standards. Kia recommends always using Genuine Kia Parts to ensure your vehicle runs to its optimum performance. We would always recommend not using non-genuine parts as they can sometimes be less reliable and can cause damage to your Kia. This could result in costly repairs and replacing the same part sooner than is required. Whereas with Kia genuine parts you get parts specifically designed and manufactured to the vehicle’s factory standards.
Contact info
Ashworth Road, SN5 7YF, Swindon, United Kingdom
- 01793 401104
- enquiry@kiapartsdirect.co.uk
- www.kiapartsdirect.co.uk
4.5
Excellent
142 reviews
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Hasn’t replied to negative reviews
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Car parts
My garage in our village ordered a replacement part to repair my car and received the part the same day and I
ordered touch up paint and it arrived within two days.
Great service.
May 6, 2026
Great price but most importantly “ it’s…
Great price but most importantly “ it’s the right part “ . 👍🏼👍🏼👍🏼
May 6, 2026
Excellent service.
Excellent service.
They had the part I needed at an excellent price.
Email communication was efficient and clear, and part delivered on time.
May 6, 2026
Exactly the part I needed fitted and…
Exactly the part I needed fitted and working perfectly.I would have liked a sooner delivery option,but was not available but still very happy
April 30, 2026
Paid a lot of money for 2 key batteries…
Paid a lot of money for 2 key batteries delivery.still not arrived.
April 30, 2026
GREAT SERVICE AND QUICK DELIVERY AND…
GREAT SERVICE AND QUICK DELIVERY AND PLENTY OF DELIVER UPDATES
April 30, 2026
Very Good
I have recently ordered some parts and they shipped quickly and very happy with them. All good.
April 23, 2026
Unprompted review
The package didn't arrive
The package didn't arrive, I lost 90 pounds and arrived at another house, Kia hasn't responded to my package or returned my money
April 8, 2026
The part worked at long last
The part worked at long last
I was trying to make my boot light work and switched through a tonne of bulbs. Purchased a light housing via Kia parts direct and the replacement worked straight away. Lovely.
April 8, 2026
No product delivered 10 days after shipping. Avoid.
Same as previous reviewer.
Bought products for Kia PV5. Told me they shipped on 7th. 7 days later and no parcel because DHL simply do not have it and Fish Brothers won’t admit it.
I expect they are taking money, ordering from Kia whether they have the product or not and lying to the customer.
April 14, 2026
Unprompted review
Parts Order
Parcel lost in transit (not their fault) filled out the contact form and they needed DHL to do a search of the depot.
Communication dropped off and took a bit of chasing, I think DHL may have not replied to them. But they did resolve and items have now been received and as described and now fitted to my car.
April 1, 2026
Easy on line ordering with a quick…Quick and easy
Easy on line ordering with a quick delivery time and within the delivery period advised.
April 8, 2026
Great service and product.
Good website with exploded diagrams of parts, I liked the advice section as i wasn't sure which part I needed. This query was answered really quickly. Ordering was easy as was payment process.
If anything i would say it took a while (7days) from ordering to delivery but that maybe partly down to couriers.
Will use them again.
April 7, 2026
2 black mugs ordered but only 1 arrived
April 7, 2026
Great Service
Great Service. One email - part identified correctly rapid despatch and problem free delivery. This is the type of service that builds customer retention and grows successful companies. Well done & thank you for a job well done.
March 31, 2026
Still waiting for purchase to be…
Still waiting for purchase to be delivered, courier sent a message last week saying there had been a delay?? No idea what that was. That was the last contact I've had from seller or courier, not very good in my opinion.
April 1, 2026
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