Kickstarter Reviews 1,256

I have backed a few projects on Kickstarter and had great experiences. That goodwill is now complete destroyed. Rue & Vervain's "Tigger Too" Pooh project is a complete scam. Months of delays and lame ass excuses. Despite tons of negative feedback and complaints, Kickstarter has not responded. The creator is a scam artist that Kickstarter has enabled

I have had a couple of successful experiences with Kickstarter. However my last backing of a project with this company resulted in the creator disappearing with everybody's money. Kickstarter is holding no accountability whatsoever for the loss of our money. I would love to be able to continue to use this company but I just don't trust that there will be a follow-through by the creators and once again pay for a product that never had any intention of doing anything but grabbing our money and running.

Found what seems a fake. But cannot report a campaign if no account. Is that even legal ?

Take absolutely no action on scammers. Down 200 euro as a result.

Simply indecent. Non-existent services, completely absent investor protection. The idea was good, but most of the cases are scams.

There are scammers on kickstarter and seems Kickstarter have no intent to keep the interests of the backers safe. The backers have been scammed for their money, and they can't do anything for that.

Recently I backed a projector, paid for the product and for its shipping and since then the creater has gone missing.

Absolute BS. Superbacker on a project that was supposed to be delivered 4 months ago and the company hasn't updated since August of last year. Everyone has commented that they reported the project and crickets from Kickstarter. Another Scam company that takes your money and has ZERO accountability.

Avoid at all costs. The are only interested in their margin, when you get scammed (and you will get scammed) they will dissapear.

When Kickstarter first started it was a great site to get amazing products out there. Unfortunately 99/100 campaigns are now scams. Don’t waste your hard earned money.

69% of customers are likely to switch brands after one poor service experience. Kickstarter is a perfect example for this.

The Product for my pledge (120 USD incl Delivery Fees) was never delivered, and when I contacted them several times, they told me it is not their responsibility.

Complete scam website.

Absolutely no help when scam projects take all the backer money and deliver nothing.

Kickstarter has recently been lovingly referred to as Scamstarter. Why is this correct?

NiteEase: Your Greatest Smart Bedside Partner for Living: scam.
Tornado - Heat and perfume your home with a spinning flame: scam.

For both of these projects, all of a sudden the updates stopped and no replies from creator or Kickstarter. This led to me pursuing a credit card refund, which was successful. However, it highlights the tip of the iceberg, most likely. Especially given the other reviews in this platform alone.

You will, very likely, not receive your product. Therefore, my advice would be to avoid completely.

Somehow someone tried to use my credit card on this site, even though I never went to the site.

I backed Livtab’s CyberOne project on Kickstarter in November 2022, with desks promised for February 2023. Now, in March 2025, I am still empty-handed and out about $1700. The campaign page remains active, misleading potential backers into thinking the project succeeded, while the reality is nothing but unfulfilled promises and a cascade of excuses.

The creator, Shiran Han, hasn’t logged into their Kickstarter profile in over six months—a clear breach of Kickstarter’s requirements for regular updates. Instead of receiving official communications, backers are met with vague, off-the-cuff responses. My multiple contacts with Kickstarter Support have yielded only generic replies, such as:

"I just want to re-confirm that we have received your report about this project, and our experts in project review, the Trust and Safety team will take action accordingly."

This response offers no tangible resolution or refund, leaving us with nothing but excuses. Meanwhile, Livtab ran an Indiegogo campaign for the same desk and is now selling the CyberOne on livtab.com. Three years of delays and misleading updates suggest a deliberate strategy to string us along rather than deliver on their promises.

After backing over 20 projects on Kickstarter, this experience has forced me to reassess my trust in the platform. The system is clearly failing backers when accountability is most needed. I can no longer recommend Kickstarter to those who value transparency and follow-through.

Kickstarter needs to address these systemic issues rather than offer vague assurances. Until then, I will refrain from backing future projects on their platform.

These guys are a total scam. There is no support from them and they blame the project launchers for their inability to communicate. Don’t use Kickstarter .. no support and poor communication.

This site has gone downhill drastically. If the project turns out to be a scam you have no help or support from them whatsoever. Do not trust your money on this site.

I never received the product I backed, and the person taking the money just said well, it's your fault for not getting back to me. It doesn't matter I didn't receive an email from them. I will never back anyone again. This place is like Trump, a grifter.

Backed 4 projects… The postage on them makes them double the cost.

Out of the 4 two are scams. I WOULD STRONGLY SUGGEST YOU DO DUE DILLIGENCE because kickstarter certainly don’t.

Kickstarter do not respond to any contact and make it really difficult to even find contact details.

I and many others are furious.

Kickstarter has made it incredibly easy for scammers to take people’s money and walk away without consequences. They allow anyone to create a project, collect funds, and then disappear—and when that happens, Kickstarter does absolutely NOTHING to help the backers who got ripped off!

Here’s what happened to me:
I believed in a project. I backed it with my hard-earned money. And what did the project owners do? They took the money and ran!

Once the funds hit their account, they VANISHED. No updates, no product, no refund—just gone. And Kickstarter? They wash their hands of it like they have no responsibility at all.

Now, read below—this is what Kickstarter claims are its “responsibilities.” But trust me, when you actually need them, they don’t care.

YOU HAVE BEEN WARNED

Kickstarters Responsibilities - The following is on there website -

We do not assess the viability of a creator’s project, monitor how they use funds, or reimburse backers if creators violate their agreement with backers, or are unable to fulfill rewards as planned.

To build trust, we encourage open communication between creators, backers, and Kickstarter.
In some cases, we notify backers when we have taken action against a creator or project, such as restricting the creator from launching projects on the platform.

Nasty Nasty Nasty

Generally I'm supportive of entrepreneurs and smart ideas. I'm a commercial scuba diver and backed the SeeAir project. It's a floating compressor. The Hong Kong company went radio silent to the 2003 backers. Too make things worse, Kickstart has also been radio silent in responding to all our complaints. It was supposed to be delivered Sept 2023. There's a lot of comments on this product's message board. Unfortunately that's $308 I'll never get back but they've lost a customer.
SeeAir: Tankless Dive System with Ultimate endurance