Kiddies Kingdom  Reviews 

33,162
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 3,289 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing and excellent value for money, often finding the best deals available. Many people are also very satisfied with the high quality of the products received, noting items are exactly as described and well-packaged. The delivery service is consistently highlighted for being fast, prompt, and often arriving sooner than expected, making the overall ordering process smooth and hassle-free. However, some customers also noted issues with delivery communication and delays, with items sometimes taking longer than promised or having conflicting delivery information. A few other people also felt that some products arrived with minor damage or defects, or experienced difficulties with returns for faulty items.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising fast and quick... See more

Product

Users describe positive interactions with product, often highlighting great prices and value for money,... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process straightforward, easy,... See more

Price

Reviewers mention positive feedback about price, consistently highlighting great and affordable prices for... See more

Quality

Clients share positive opinions on quality, with many reviewers describing items as beautiful, luxurious, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Arrived within the time advised the only thing I marked it down for was communication after the order was placed. Coincidentally after I reached out for an update I received an email saying my purchas... See more

Company replied

Rated 5 out of 5 stars

The website is easy to use and the pricing competitive (even more so with the free delivery, which was super rapid). The item came quickly and is as described. We’d done lots of research before s... See more

Company replied

Rated 5 out of 5 stars

I bought the Amana baby swing for my sister as a present. I was a bit hesitant as there weren’t many reviews but it was the best decision I made! Beautiful swing, just as shown. DPD tracked delivery... See more

Company replied

Rated 5 out of 5 stars

I have ordered tutti bambini chest of drawers. It was in a better price then any other website online. Delivery was fast. It came in a damaged box, but luckily the item looks untouched. Didn't assem... See more

Company replied


Company details

  1. Baby Store

Written by the company

At Kiddies Kingdom, we believe every family deserves the very best start. Since 1985, we’ve been proudly supporting parents across the UK, helping to create safe, stylish, and happy spaces for little ones to grow. Over the years, we’ve built a reputation for choice, quality, and value — and for always going the extra mile for our customers. Our impressive 9,000 sq ft showroom is a place to explore, test, and compare products in person, with expert staff on hand to offer guidance and advice. Behind the scenes, our 50,000 sq ft of warehousing means we can keep an extensive range in stock and ready for fast delivery, so you never have to wait long for the things you need most. Because we’ve nurtured strong partnerships with leading nursery brands for decades, we’re able to bring you exclusive deals and one of the widest selections in the industry — from essential everyday items to the latest innovations in baby care. Whether you’re preparing for your first newborn or adding the finishing touches to a growing toddler’s room, Kiddies Kingdom is here to make every stage of your parenting journey easier, more exciting, and more memorable.

Key Highlights

Written by the company

50,000 Sq Ft of Stock Ready to Go
Over 10,000 products from 170+ trusted brands, all under one roof.
Same-Day Dispatch
Place your order before 3pm and we’ll send it out the very same day.
Free, Convenient Delivery
Enjoy free delivery with a 1-hour timeslot sent via SMS. Plus, the option to re-arrange with ease.
365 Day Returns
Shop with complete confidence — return your items any time within a full year!
Price Match Guarantee + 15% Off
We won’t just match the best price you find — we’ll beat it by 15%!
Friendly Expert Advice
Our knowledgeable team is here to help — call us on 01924 439049.
35+ Years of Experience
Established in 1985, we’re one of the most trusted names in the nursery industry.

Fast & Free Shipping!

Next Day Delivery | No Cost | Hassle Free

Live stock levels means if a product says 'in stock' on our website, then you can rest assured that the item is in our warehouse ready to go and can be with you within 24 hours. Super fast shipping, with SMS updates and 1 hour timeslot for delivery!

Contact info

Unlock Big Savings Today!

Take an Extra 5% Off with Code: EXTRA5

4.3

Excellent

TrustScore 4.5 out of 5

33K reviews

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4.3

All reviews

(33,162)

3,272 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent product

Excellent product, just as described and quick shipping ☺️

July 27, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Emily,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you are pleased with your purchase and that the product was exactly as described. It's also great to know that your order arrived quickly and that you were happy with our delivery service.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Ordered a stroller for holiday

Ordered a stroller for holiday. It’s fantastic. Delivery was fast.

July 27, 2026
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Reply from Kiddies Kingdom

Hi Jessica,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you're pleased with your holiday stroller and that it has been a fantastic choice. It's also wonderful to know that your order arrived quickly and that you were happy with our delivery service.

We hope your new stroller makes your holiday even more enjoyable!

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Great service

Great service, fast shipping

July 27, 2026
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Reply from Kiddies Kingdom

Hi Miss Henson,

Thank you for taking the time to share your experience with us. We’re delighted to hear you received great service and that your order arrived quickly. We really appreciate your kind feedback and are pleased you had a positive experience with Kiddies Kingdom.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Brilliant fast service very happy would…

Brilliant fast service very happy would highly recommend

July 27, 2026
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Reply from Kiddies Kingdom

Hi,

Thank you for taking the time to share your experience with us. We’re delighted to hear you were happy with the fast service you received and that you would highly recommend Kiddies Kingdom. We really appreciate your kind words and your support.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Photos & description adequate

Photos & description adequate . Easy to proceed to checkout. PayPal is the factor that counts.

July 29, 2026
Unprompted review
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Reply from Kiddies Kingdom

Hi Dianne,

Thank you for taking the time to share your experience with us. We’re pleased to hear you found our product photos and descriptions helpful, and that you had an easy checkout experience. We’re also glad that being able to pay securely through PayPal helped make your purchase process straightforward.

We really appreciate your feedback and your support of Kiddies Kingdom.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 1 out of 5 stars

Absolutely disgraceful customer…

Absolutely disgraceful customer service. They left me 7 weeks with a faulty pram and only replied to my first email after 3 weeks telling me they cant hemp until the manufacturer contacts them whoch took a further few weeks. They then refused to issue me a refund after maming me wait 5 weeks and only agreed after I emailed saying id be contacting the bank.

Absolutely shocking and disgraceful to be left so long without a pram with a new baby and given no help at all with barely any replies and passive aggressive responses telling me they dont have to collect the pushchair so now hace essentially dumped a faulty pram as they refused to collect it after ive already cut the straps like they requested. I still have the pushchair even though they sre legally requiredto collect or cover thr cost of disposal. Terrible customer servicers and will never buy again and id warn anyone to stay well clear from them! First contact 10th of June. Its 29th of July and only just got the agreed refund but dtill fighting to have this big bulky pram removed

June 10, 2026
Unprompted review
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Reply from Kiddies Kingdom

Hi Ramona,

Thank you for taking the time to share your experience with us. We’re sorry to hear about the difficulties you experienced with your pushchair and appreciate how disappointing this situation must have been, especially when you needed a reliable product for your new baby.

We understand your frustration with the length of time taken to reach a resolution. In this instance, we were required to work with the manufacturer as part of the fault assessment process, and unfortunately this did take longer than expected while we awaited their response. We appreciate that the time taken to receive updates was not the level of service we aim to provide, and we’re sorry for the inconvenience caused during this process.

We can confirm that a full refund has now been issued for your order. We are also sorry that the overall experience has left you feeling disappointed with Kiddies Kingdom. We value all customer feedback and will be reviewing the points you have raised to help us improve our processes and communication moving forward.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 2 out of 5 stars

Be careful of delivery promises..

The chair arrived in excellent condition and will definitely do the job and normally this would have meant 5 stars and a thank you. However, I paid extra for a 24hr delivery ordered it Friday and it was delivered finally the following Wednesday. Several deliveries were changed by DPD.. I contacted customer care at Kiddies Kingdom and was given £1 refund as it was not delivered on time and in recognition of the fact that I had had to wait in all day Tuesday for a delivery that didn't happen and follow up the missing parcel with DPD myself. I tried to contact customer care yesterday at Kiddies Kingdom to help me but it was shut it closed at 2pm. I will not be rushing back to this company. It's a shame as I have 4 grandchildren and often buy children's products.

July 27, 2026
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Reply from Kiddies Kingdom

Hi Pen,

Thank you for taking the time to share your experience with us. We’re pleased to hear that your chair arrived in excellent condition and that you are happy with the product itself. We appreciate that this would have otherwise been a five-star experience and we’re glad to hear the chair will be suitable for your needs.

We’re sorry to hear that the delivery did not arrive within the expected timeframe and understand how frustrating this must have been, particularly after paying for an expedited delivery service and setting aside time to receive your order. Once an order has been dispatched, it is passed to the courier network, and unfortunately any delays, changes to delivery attempts, or issues experienced during transit are outside of our control. However, we do understand the inconvenience this caused and appreciate that you took the time to bring your experience to our attention.

We’re sorry that the delivery service fell short of your expectations on this occasion. We value your feedback and will continue to work with our courier partners to help provide the best possible experience for our customers.

We’re disappointed to hear that this experience has affected your confidence in shopping with us and hope we have the opportunity to provide the level of service you would expect from Kiddies Kingdom in the future.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Staff very helpful

Staff very helpful, polite and friendly.

July 16, 2026
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Reply from Kiddies Kingdom

Hi Sue,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you found our team to be helpful, polite and friendly. Providing a welcoming and supportive experience is something we pride ourselves on, so it's wonderful to know our colleagues made such a positive impression during your visit.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Website great

Haven’t received the item yet, the ordering process and the website were both easy to use and look forward to receiving my purchase. 😃

July 28, 2026
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Reply from Kiddies Kingdom

Hi Sharon,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you found our website easy to use and that the ordering process was straightforward. We work hard to make shopping with us as simple and enjoyable as possible, so it's lovely to know this was your experience.

We hope you receive your purchase very soon and that you're just as pleased with your item when it arrives.

Thank you again for choosing Kiddies Kingdom. We truly appreciate your support and look forward to welcoming you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Great service and efficient delivery

Great service and efficient delivery

May 18, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Burcu,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were pleased with both our service and the efficiency of your delivery. Providing a smooth shopping experience from the moment you place your order through to delivery is something we always strive for, so it's wonderful to know we met your expectations.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 2 out of 5 stars

Haven’t received my pram as delivery is…

Haven’t received my pram as delivery is delayed

July 27, 2026
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Reply from Kiddies Kingdom

Hi Diane,

Thank you for taking the time to share your experience with us. We are very sorry to hear that your pram has been delayed.

Unfortunately, due to an unexpected stock discrepancy, our website incorrectly showed the item as available when it was not. We completely understand how disappointing this is, and we sincerely apologise for the frustration and inconvenience this has caused.

We have been advised by the supplier that the latest estimated stock arrival is 30th July. As soon as the stock arrives, your order will be prioritised for dispatch, and you'll receive confirmation as soon as it is on its way.

We appreciate that delays are never ideal, particularly when ordering such an important item. If you would prefer not to wait, our Customer Care Team would be more than happy to discuss alternative options that may be available sooner.

Thank you again for your patience and understanding. We truly appreciate your feedback and apologise once again that your experience has not reflected the high standard of service we strive to provide.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 1 out of 5 stars

I havnt had my delivery yet but paid…

I havnt had my delivery yet but paid for next day so no not happy

July 27, 2026
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Reply from Kiddies Kingdom

Thank you for taking the time to share your feedback. We're sorry to hear that you were disappointed with the delivery of your order.

Having reviewed your order, we can see it was placed after our 3pm cut off on Friday, meaning it qualified for dispatch on the next working day. Your order was therefore dispatched on Monday and delivered today in line with our next working day delivery service.

We appreciate how important it is to receive your order as quickly as possible, and we're sorry for any confusion regarding the delivery timescale.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Very happy with service provided.

Great prices, quick delivery and good communication. Quality products and competitive prices. Second purchase I have made.

July 24, 2026
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Reply from Kiddies Kingdom

Hi Pauline,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were so happy with the service you received. It's especially wonderful to know that this is your second purchase with us, as returning customers are the greatest compliment we could receive.

We're pleased that you found our prices competitive, your delivery was quick, and our communication kept you informed throughout your order. It's also fantastic to hear that you were happy with the quality of your purchase.

Thank you again for your continued support and for choosing Kiddies Kingdom. We truly appreciate your loyalty and look forward to welcoming you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Excellent product fast deliver

Excellent product fast deliver

July 24, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Nikki,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you were pleased with your purchase and our fast delivery service. It's wonderful to know that your product met your expectations and arrived promptly.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Quick delivery

Quick delivery

July 24, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Jade,

Thank you for taking the time to share your experience with us. We are delighted to hear that you were pleased with the speed of your delivery.

We understand how important it is for customers to receive their orders promptly, especially when purchasing items for little ones, so it's great to know your order arrived quickly and your experience was a positive one.

Thank you for choosing Kiddies Kingdom and for taking the time to leave us your feedback. We really appreciate your support and hope to welcome you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Really positive experience

Really positive experience. Ordered a new car seat for my 4yo and it arrived a day early and was just as described. Really good value for money too!!

July 24, 2026
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Reply from Kiddies Kingdom

Hi Shauna,

Thank you for taking the time to share your experience with us. We are delighted to hear that you had such a positive experience when ordering your new car seat.

It's fantastic to know that your order arrived earlier than expected and that the car seat was exactly as described. We understand how important it is to have confidence when purchasing safety products for your little ones, so we're pleased that you were happy with both the quality of the product and the value for money.

We always aim to offer a wide range of trusted baby brands at competitive prices, while providing a smooth and reliable delivery service, so your kind feedback means a great deal to the whole team.

Thank you again for choosing Kiddies Kingdom and for sharing your lovely review. We hope your 4 year old enjoys their new car seat, and we look forward to helping you again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

I ordered the cove

I ordered the cove, expected delivery was 2-3 weeks, however I received my order within a week so very happy with the service.

July 24, 2026
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Reply from Kiddies Kingdom

Hi Amina,

Thank you for taking the time to share your experience with us. We are delighted to hear that you were pleased with the service you received and that your Cove arrived much sooner than expected.

We understand how exciting it is to receive new items, especially when preparing for your little one, so it's wonderful to know that your order arrived within just a week despite the original estimated delivery timeframe being 2 to 3 weeks.

We always aim to keep customers updated with accurate delivery expectations while working hard to get orders out as quickly as possible, so your feedback is greatly appreciated.

Thank you for choosing Kiddies Kingdom and for sharing your lovely review. We hope you enjoy your purchase and look forward to welcoming you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Excellent service and arrival on time…

Excellent service and arrival on time in great condition thanks

July 17, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Mandy,

Thank you for taking the time to share your experience with us. We are delighted to hear that you received excellent service and that your order arrived on time and in great condition.

We know how important it is for customers to receive their purchases safely and within the expected timeframe, so it's fantastic to hear that everything arrived exactly as it should. Your kind feedback means a great deal to the team and we really appreciate you taking the time to let us know about your experience.

Thank you for choosing Kiddies Kingdom. We hope you enjoy your purchase and look forward to assisting you again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Highly recommend. Fast delivery

Honoured price match guarantee and delivery from placing order was super fast. Had a terrible experience with another company trying to buy the same car seat, thankfully kiddies kingdom were the exact opposite. Would highly recommend

July 23, 2026
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Reply from Kiddies Kingdom

Hi Richard,

Thank you for taking the time to share your experience with us. We are delighted to hear that you had such a positive experience and that we were able to provide the level of service you were hoping for.

It’s fantastic to know that our price match guarantee helped you secure the car seat at a competitive price and that your order was delivered so quickly. We understand how important it is to feel confident when purchasing essential items, especially after experiencing difficulties elsewhere, so we’re really pleased that our service provided a much better experience.

Our team works hard to offer great value, reliable delivery, and a smooth shopping journey from start to finish, so your kind words and recommendation mean a great deal to us.

Thank you again for choosing Kiddies Kingdom and for sharing your feedback. We hope you enjoy your new car seat and look forward to assisting you again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Excellent service

Excellent service. I ordered my rocking chair and the next day it was being delivered. Excellent product and excellent customer service thank you so much x

July 23, 2026
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Reply from Kiddies Kingdom

Hi Hayley,

Thank you for taking the time to share your experience with us. We are delighted to hear that you received excellent service and that your rocking chair was delivered so quickly after placing your order.

It’s wonderful to know that you are happy with the quality of your product and that our customer service team provided the support you needed. We understand how exciting it is to receive items for your home and nursery, so we’re pleased that your experience from ordering through to delivery was such a positive one.

Your kind words mean a great deal to the whole team, and we really appreciate you taking the time to leave us such lovely feedback.

Thank you for choosing Kiddies Kingdom. We hope you enjoy your new rocking chair and look forward to welcoming you back again in the future.

Kind regards,
Kiddies Kingdom

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