Kiddies Kingdom  Reviews 

33,163
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 3,289 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing and excellent value for money, often finding the best deals available. Many people are also very satisfied with the high quality of the products received, noting items are exactly as described and well-packaged. The delivery service is consistently highlighted for being fast, prompt, and often arriving sooner than expected, making the overall ordering process smooth and hassle-free. However, some customers also noted issues with delivery communication and delays, with items sometimes taking longer than promised or having conflicting delivery information. A few other people also felt that some products arrived with minor damage or defects, or experienced difficulties with returns for faulty items.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising fast and quick... See more

Product

Users describe positive interactions with product, often highlighting great prices and value for money,... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process straightforward, easy,... See more

Price

Reviewers mention positive feedback about price, consistently highlighting great and affordable prices for... See more

Quality

Clients share positive opinions on quality, with many reviewers describing items as beautiful, luxurious, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Arrived within the time advised the only thing I marked it down for was communication after the order was placed. Coincidentally after I reached out for an update I received an email saying my purchas... See more

Company replied

Rated 5 out of 5 stars

The website is easy to use and the pricing competitive (even more so with the free delivery, which was super rapid). The item came quickly and is as described. We’d done lots of research before s... See more

Company replied

Rated 5 out of 5 stars

I bought the Amana baby swing for my sister as a present. I was a bit hesitant as there weren’t many reviews but it was the best decision I made! Beautiful swing, just as shown. DPD tracked delivery... See more

Company replied

Rated 5 out of 5 stars

I have ordered tutti bambini chest of drawers. It was in a better price then any other website online. Delivery was fast. It came in a damaged box, but luckily the item looks untouched. Didn't assem... See more

Company replied


Company details

  1. Baby Store

Written by the company

At Kiddies Kingdom, we believe every family deserves the very best start. Since 1985, we’ve been proudly supporting parents across the UK, helping to create safe, stylish, and happy spaces for little ones to grow. Over the years, we’ve built a reputation for choice, quality, and value — and for always going the extra mile for our customers. Our impressive 9,000 sq ft showroom is a place to explore, test, and compare products in person, with expert staff on hand to offer guidance and advice. Behind the scenes, our 50,000 sq ft of warehousing means we can keep an extensive range in stock and ready for fast delivery, so you never have to wait long for the things you need most. Because we’ve nurtured strong partnerships with leading nursery brands for decades, we’re able to bring you exclusive deals and one of the widest selections in the industry — from essential everyday items to the latest innovations in baby care. Whether you’re preparing for your first newborn or adding the finishing touches to a growing toddler’s room, Kiddies Kingdom is here to make every stage of your parenting journey easier, more exciting, and more memorable.

Key Highlights

Written by the company

50,000 Sq Ft of Stock Ready to Go
Over 10,000 products from 170+ trusted brands, all under one roof.
Same-Day Dispatch
Place your order before 3pm and we’ll send it out the very same day.
Free, Convenient Delivery
Enjoy free delivery with a 1-hour timeslot sent via SMS. Plus, the option to re-arrange with ease.
365 Day Returns
Shop with complete confidence — return your items any time within a full year!
Price Match Guarantee + 15% Off
We won’t just match the best price you find — we’ll beat it by 15%!
Friendly Expert Advice
Our knowledgeable team is here to help — call us on 01924 439049.
35+ Years of Experience
Established in 1985, we’re one of the most trusted names in the nursery industry.

Fast & Free Shipping!

Next Day Delivery | No Cost | Hassle Free

Live stock levels means if a product says 'in stock' on our website, then you can rest assured that the item is in our warehouse ready to go and can be with you within 24 hours. Super fast shipping, with SMS updates and 1 hour timeslot for delivery!

Contact info

Unlock Big Savings Today!

Take an Extra 5% Off with Code: EXTRA5

4.3

Excellent

TrustScore 4.5 out of 5

33K reviews

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4.3

All reviews

(33,163)

3,272 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely splendid company

Absolutely splendid company, so happy with the selection of products and customer service made sure we felt comfortable in choosing a beautiful car seat for our new addition.

Thanks Kiddie Kingdom

July 24, 2026
Unprompted review
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Rebecca,

Thank you for taking the time to share your experience with us. We are delighted to hear that you had such a positive experience with Kiddies Kingdom and that you were happy with the selection of products and the support provided by our team.

Choosing the right car seat for your new addition is an important decision, and we are so pleased to hear that our team helped you feel comfortable and confident throughout the process. We always aim to provide helpful guidance and make sure our customers have the information they need when choosing products that are right for their family.

Your kind words about our product range and customer service mean a great deal to us, and we will be sure to share your lovely feedback with the team. Thank you for trusting Kiddies Kingdom to be part of such a special time, and we hope you enjoy your new car seat.

We look forward to welcoming you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Quick easy transaction

Quick easy transaction. Item arrived well packaged and really fast delivery.

July 23, 2026
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Reply from Kiddies Kingdom

Hi K Ivory,

Thank you for taking the time to share your experience with us. We are delighted to hear that you had a quick and easy transaction and that your order arrived well packaged and with fast delivery.

We know how important it is for customers to receive their purchases safely and promptly, so it’s fantastic to hear that everything arrived exactly as expected. Our team works hard to ensure orders are carefully prepared and delivered efficiently, and we really appreciate your kind feedback.

Thank you for choosing Kiddies Kingdom and for taking the time to leave us your review. We hope you enjoy your purchase and look forward to assisting you again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Great service

Great service. Easy to use website and delivery was really quick

July 23, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Rebekah,

Thank you for taking the time to share your experience with us. We are delighted to hear that you received great service and found our website easy to use.

We’re also pleased to know that your order arrived quickly. We understand how important a smooth and convenient shopping experience is, from finding the right products online through to receiving your order, so it’s fantastic to hear that everything went well.

Your kind feedback means a great deal to the whole team, and we really appreciate you choosing Kiddies Kingdom. We hope you enjoy your purchase and look forward to welcoming you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Fast delivery and cheapest price for…

Fast delivery and cheapest price for the car seats I bought

July 23, 2026
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Reply from Kiddies Kingdom

Hi Impressa,

Thank you for taking the time to share your experience with us. We are delighted to hear that you were happy with the fast delivery and the price of the car seats you purchased.

We always aim to offer a wide range of trusted baby products at competitive prices, while providing a reliable and efficient delivery service, so it’s fantastic to know that you found exactly what you were looking for at great value.

Your feedback means a great deal to the whole team, and we really appreciate you choosing Kiddies Kingdom. We hope you enjoy your new car seats and look forward to assisting you again in the future.

Kind regards,
Kiddies Kingdom

Rated 4 out of 5 stars

Very good service

Very fast delivery and good quality of products. Big range of products too at competitive prices.

July 23, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Paulina,

Thank you for taking the time to share your experience with us. We are delighted to hear that you were pleased with both the speed of your delivery and the quality of the products you received.

It's wonderful to know that you also found our wide range of products and competitive pricing to be highlights of your shopping experience. We work hard to offer an extensive selection from leading baby brands while keeping our prices as competitive as possible, so it's great to hear that this made a positive difference.

Your kind feedback means a great deal to the whole team, and we truly appreciate you choosing Kiddies Kingdom. We hope you enjoy your purchase and look forward to welcoming you back for your future baby and nursery essentials.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Fantastic product quick delivery

Fantastic product quick delivery

July 22, 2026
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Reply from Kiddies Kingdom

Hi Gayle,

Thank you for taking the time to share your experience with us. We are delighted to hear that you are happy with your purchase and that your order arrived quickly.

It’s fantastic to know that the product met your expectations. We always aim to provide high quality products alongside a reliable and efficient delivery service, so your feedback is greatly appreciated.

Thank you for choosing Kiddies Kingdom and for taking the time to leave us your review. We hope you enjoy your purchase and look forward to welcoming you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Fast delivery

Fast delivery

July 15, 2026
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Reply from Kiddies Kingdom

Hi Debra,

Thank you for taking the time to share your experience with us. We are delighted to hear that your order was delivered quickly and that you were pleased with the service you received.

We understand how important it is to receive your purchases promptly, especially when preparing for your little one, so it’s great to know your delivery arrived within a timeframe that met your expectations.

Thank you for choosing Kiddies Kingdom and for taking the time to leave us your feedback. We really appreciate your support and hope to assist you again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Car seat arrived when expected

Car seat arrived when expected. Product seems good. Easy to fit in car.

July 15, 2026
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Reply from Kiddies Kingdom

Hi Jenny,

Thank you for taking the time to share your experience with us. We are delighted to hear that your car seat arrived when expected and that you are happy with your purchase.

It’s great to know that you found the car seat easy to fit in your car and that the product has met your expectations. We understand how important it is to feel confident when choosing and installing a car seat, so we’re pleased that your experience has been a positive one.

Thank you for choosing Kiddies Kingdom and for sharing your feedback with us. We hope you continue to enjoy your new car seat and look forward to assisting you again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Fast delivery

Fast delivery, beautiful item just as described. You won’t be disappointed

July 15, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Sue,

Thank you for taking the time to share your experience with us. We are delighted to hear that you were pleased with the fast delivery and that your item arrived exactly as described.

It’s wonderful to know that you are happy with your purchase. We always aim to provide high quality products alongside a reliable and efficient delivery service, so it’s fantastic to hear that your experience was such a positive one.

Your kind words and recommendation mean a great deal to the whole team, and we really appreciate you choosing Kiddies Kingdom.

Thank you again for your lovely feedback. We hope you enjoy your purchase and look forward to assisting you again in the future.

Kind regards,
Kiddies Kingdom

Rated 1 out of 5 stars

I couldn’t use atleast one time due to…

I couldn’t use atleast one time due to faulty wheels.,Waste of money.Thank you

Nobody responding in your customer care service that’s why I made reclview here.Rating 0/10.I lost my £27 for nothing.

July 15, 2026
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Reply from Kiddies Kingdom

Hi Edwin,

Thank you for taking the time to share your experience with us. We’re sorry to hear that you have experienced an issue with the wheels on your item and understand how disappointing this must have been.

We have been unable to locate any contact from you regarding this issue prior to your review, so we’re sorry we haven’t had the opportunity to look into this and assist you sooner.

Please could you contact our Customer Service team at cs@kiddies-kingdom.com with your order number and “Trustpilot” as the subject line. Our team will be happy to review the issue with you and work towards a suitable resolution.

We look forward to hearing from you and assisting further.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Great Service

July 22, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi David,

Thank you for taking the time to share your experience with us. We are delighted to hear that you received great service from Kiddies Kingdom.

Your feedback means a great deal to the whole team, and we really appreciate you taking the time to leave us your review. We always aim to provide a helpful and reliable service for our customers, and it’s wonderful to know that your experience was a positive one.

Thank you for choosing Kiddies Kingdom. We hope to welcome you back again in the future and assist you with any of your future baby and nursery needs.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Booster seat

Came before time , kept me informed about delivery, very pleased with purchase, highly recommend them , very pleased

July 22, 2026
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Reply from Kiddies Kingdom

Hi Shirley,

Thank you for taking the time to share your experience with us. We are delighted to hear that your booster seat arrived ahead of schedule and that you were kept informed throughout the delivery process.

It’s fantastic to know that you are pleased with your purchase and that your overall experience with Kiddies Kingdom was a positive one. We understand how important it is to receive essential items safely and on time, so we’re really pleased that our service met your expectations.

Your kind words and recommendation mean a great deal to the whole team, and we truly appreciate you choosing Kiddies Kingdom.

Thank you again for your lovely feedback. We hope you enjoy your purchase and look forward to assisting you again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Very fast service and delivery

Very fast service and delivery, amazing.

July 22, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Ula,

Thank you for taking the time to share your experience with us. We are delighted to hear that you were impressed with our service and the speed of your delivery.

We always aim to provide a smooth and efficient shopping experience, from placing your order through to receiving your items, so it’s fantastic to know that everything arrived quickly and met your expectations.

Your kind feedback means a great deal to the whole team, and we really appreciate you choosing Kiddies Kingdom. Thank you for taking the time to leave us your review, and we hope to assist you again in the future.

Kind regards,
Kiddies Kingdom

Rated 2 out of 5 stars

Got charged for express ( next day)…

Got charged for express ( next day) delivery but still says delivery is estimated for 28th July 2026 surely this is wrong?

July 24, 2026
Unprompted review
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Reply from Kiddies Kingdom

Hi Cindy,

Thank you for taking the time to share your experience with us. We’re sorry to hear about the concerns you have regarding your delivery charge and estimated delivery date.

We understand how disappointing it can be to see an estimated delivery date that doesn’t appear to match the express delivery service selected. We would like the opportunity to look into this for you and review your order details to provide further information.

As we have been unable to locate your order from the details provided in this review, please could you contact our Customer Service team at cs@kiddies-kingdom.com with your order number and “Trustpilot” as the subject line. Our team will be happy to investigate this and provide an update.

We look forward to hearing from you and assisting further.

Kind regards,
Kiddies Kingdom

Rated 1 out of 5 stars

⚠️ Please be aware before purchasing…


⚠️ Please be aware before purchasing anything from this website.

They advertise a 365-day refund policy, but there appears to be a hidden condition. If the product is still available on their website, they may not process your refund as you expect. I also found their customer support unhelpful, as they did not provide clear information or proper assistance throughout the process.

Please read all the terms and conditions carefully before making a purchase to avoid any disappointment.

As a new mum in the UK, I bought a car seat first because I needed it to bring my baby home from the hospital. At that time, I didn’t know much about travel systems.

After speaking with friends, I realised that buying a complete travel system would be much more practical as my baby grows. Based on their advice, I tried different adapters that were supposed to be compatible with my car seat, but I discovered that it wasn’t compatible with any travel system.

I had a C-section, so carrying the car seat everywhere without a stroller has been very difficult. As a result, I had to buy a completely new travel system, making the original car seat useless for my needs.

I requested a refund, especially because the website advertises a 365-day refund policy. However, I was later told that this policy only applies under certain conditions, including whether the product is still available on their website. This wasn’t made clear when I purchased it.

I found this website through the Emma’s Diary recommendations and trusted it, but unfortunately, I now feel it was the wrong decision. To make matters worse, customer service suggested that I resell the car seat myself on eBay or Facebook Marketplace instead of helping with a refund.

I’m extremely disappointed. I’ve spent a significant amount of money on a product that is of no practical use to me. I hope sharing my experience helps other new parents research compatibility and the return policy carefully before purchasing.

July 24, 2026
Unprompted review
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Reply from Kiddies Kingdom

Hi Sunaina,

Thank you for taking the time to share your experience with us. We are sorry to hear that you were disappointed with the outcome of your return request and appreciate you sharing your feedback.

We understand that choosing the right products as a new parent is an important decision, particularly when it comes to car seats and travel systems. We always aim to provide clear information to help customers make the right choice, and we are sorry to hear that the car seat purchased did not meet your individual requirements.

Having reviewed the details of your case, the item appeared to have been used and the safety labels had been removed. As this is a car seat and safety is of the utmost importance, we are unable to accept returns where an item can no longer be confirmed as unused and suitable for resale.

In relation to compatibility, the Tulip infant carrier is designed to be used either as a standalone car seat or as part of a travel system with compatible adapters. The car seat is compatible with universal/Maxi-Cosi style adapters, and we offer a range of pushchairs that support this type of fitting. We have no record of any compatibility queries being raised with our team prior to purchase, which may have allowed us to provide further guidance before the item was used.

We appreciate your feedback regarding our returns policy and understand the importance of customers being aware of the terms before purchasing. Our 365-day returns policy is subject to certain conditions to ensure items remain unused, complete, and suitable for resale, particularly for safety-critical products such as car seats.

We are sorry that we were unable to provide the resolution you were hoping for on this occasion, but we hope this provides some further explanation regarding our decision.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Lovely products

July 21, 2026
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Reply from Kiddies Kingdom

Hi Charlotte,

Thank you for taking the time to share your experience with us. We are delighted to hear that you are pleased with our products.

We always aim to offer a wide range of quality baby and nursery products to suit different needs and preferences, so it’s wonderful to know that you found items you loved.

Your feedback means a great deal to the whole team, and we really appreciate you choosing Kiddies Kingdom. Thank you for taking the time to leave us your review, and we hope to welcome you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

beautiful

beautiful! identical to the picture, comfortable, safe. My son loves him. Thank you very much x

July 14, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Ewelina,

Thank you for taking the time to share your experience with us. We are delighted to hear that you are so pleased with your purchase and that the product was exactly as shown in the picture.

It’s wonderful to know that you found it comfortable and safe, and even better to hear that your son loves it. We understand how important it is to choose products that your little one can enjoy while also giving you confidence, so we’re thrilled that your experience has been such a positive one.

Your kind words mean a great deal to the whole team, and we really appreciate you choosing Kiddies Kingdom. Thank you again for your lovely feedback, and we hope to assist you again in the future.

Kind regards,
Kiddies Kingdom

Rated 3 out of 5 stars

It was nice but I suppose to receive to set as mentioned

It was nice but I suppose to receive two set but I received only one

July 23, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Tek,

Thank you for taking the time to share your experience with us. We're sorry to hear that you believe you only received one set when you were expecting two.

We have been unable to locate any contact from you regarding this issue prior to your review, so we're sorry we didn't have the opportunity to investigate and resolve this for you sooner.

Please could you get in touch with our Customer Service team at cs@kiddies-kingdom.com, quoting your order number and using "Trustpilot" as the subject line. We'll be happy to look into your order, review what was supplied, and work with you to resolve the matter as quickly as possible.

We look forward to hearing from you and hope to have the opportunity to put things right.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Amazing service and great products

Amazing service and great products

July 14, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Ozzie,

Thank you for your lovely feedback!

We’re so pleased to hear that you were happy with our service and the quality of our products. We always aim to provide a great experience for our customers from start to finish.

Thank you for choosing Kiddies Kingdom, and we really appreciate you taking the time to share your experience.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

All around great

All around great
Love kiddies kingdom great selection of baby stuff good service and delivery
Will always recommend

July 14, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Joanne,

Thank you for your wonderful review!

We’re so pleased to hear that you’re happy with our selection, service, and delivery. It’s fantastic to know that you would recommend Kiddies Kingdom and that we’ve been able to support you with your baby essentials.

Thank you for choosing us, and we really appreciate your kind words and support.

Warm regards,
Kiddies Kingdom

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