Kidsbedsonline Ltd Reviews 

441
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times and clear communication provided throughout the ordering process by the polite team. Many people are also very happy with the sturdy quality of the beds, noting that the furniture is beautifully made and fits well into their homes. Some reviewers were not happy with visible cosmetic faults and damaged pieces discovered upon opening the packages. A few other people also felt that orders occasionally arrived with missing parts or experienced unexpected delivery delays. Consumers mentioned having to chase updates or encounter issues with missing components during assembly.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting quick shipping and helpful drivers.... See more

Product

Reviewers highlight positive aspects of product quality, describing the beds as sturdy, well-built, and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the furniture is well built, durable,... See more

Service

Consumers find service to be exceptionally positive, praising the quick, clear, and efficient purchasing and... See more

Order

Customers consistently note positive experiences with order processes, highlighting quick delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very happy with our shorty bunk beds. Grandchildren sleeping well in them. Great service, straightforward to construct but much easier with 2 people! Great price on this site and good communication wh... See more

Rated 5 out of 5 stars

The delivery was faster than expected and communication was great giving us a time slot and a call beforehand. There were 4 very heavy boxes that the drivers placed where we wanted. The bed itself too... See more

Rated 5 out of 5 stars

Always a bit dubious about ordering from a company I haven’t heard of before. However, I was very impressed with kids beds online. The bed we wanted (Billie Midsleeper) was so much cheaper than a... See more

Rated 5 out of 5 stars

We originally saw the bunk beds on a different site, but delivery was much too long. We then found the exact same bed at 'kidsbedsonline' with a much shorter delivery time and at a better price. We o... See more


Company details

  1. Children's Furniture Store

Written by the company

kidsbedsonline.com are the UK's original childrens bed specialists. We supply a range of beds & mattresses for children of all ages. shop now!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

441 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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4.6

All reviews

(441)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and fast delivery

Easy to purchase and fast delivery. The same bed was sold at next and was saying 2-3 week delivery. Took a risk and ordered from these and the bed came within 3 working days. Excellent service and quality of the bed was also very good. More than happy with my purchase. Would 100% recommend.

February 21, 2023
Unprompted review
Rated 5 out of 5 stars

Great bed with fab storage

We are really pleased with this bed and our son is super excited about it! We used the measurements to check it would fit beforehand as it has gone into an alcove with a sloped ceiling - it fits absolutely perfectly! A much more affordable alternative to having a custom made bed built in. The instructions were easy to follow and the amount of storage with this bed is incredible! The drawers are huge, the wardrobe is a really good size and the added bonus of the shelves in the back of the wardrobe adds even more storage! Also super handy the bed can be built both ways (low bunk to the left and high bunk to the right is how we have it)

One thing we did find was that when we had built the bed the drawers didn't fit - one was too big and one too small - we went back through the instructions and couldn't see that anything was wrong until we realised the bed wasn't level/square - we were able to pull it to the correct place and fit the drawers but just something to be aware of (particularly if you're building it on a thicker pile carpet like we did).

February 19, 2023
Unprompted review
Rated 5 out of 5 stars

Online chat really helpful

I used their online chat when purchasing a bed and got helpful responses back quickly. I had compared websites beforehand and got the bed I wanted cheapest here. The bed is really good quality.

January 23, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Purchasing the bed was a really good experience. Staff are helpful and answer questions quickly. We are so pleased with the bed, it’s really good quality and our son loves it. No complaints whatsoever!

February 7, 2023
Unprompted review
Rated 5 out of 5 stars

Great Quality Product.

Great Quality Product.
The bed was easy to purchase and the delivery was prompt. Quality of bed is very good with even better details that are not detailed in the website, like that the bunk bed has in the stairs glow in the dark steps. Two thumbs up. Customer service very quick to answer doubts.

January 19, 2023
Unprompted review
Rated 5 out of 5 stars

My daughter absolutely loves her new bed!

Fabulous, my daughter absolutely loves her new bed. Ordering was really straightforward, with great communication on the delivery process and the delivery driver was lovely. The bed is great value for money. Highly recommend.

November 21, 2022
Unprompted review
Rated 5 out of 5 stars

We had great customer service as we had…

We had great customer service as we had ordered the wrong mattress size for the bed and the company got in touch to check the position and change the mattress rather than juat delivering. The bed itself is great quality and my son loves it.

January 20, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect experience.

Ordering was simple online. Received updates every step of the way & delivery was on time & lads were lovely. The bed I ordered is superb & I would recommend this company

December 27, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing bed

It's was easy to order from them. The bed is amazing my 2 little girls love it.

Took a little while to come but we are in cornwall.

5*

December 1, 2022
Unprompted review
Rated 4 out of 5 stars

Very happy with product

Bed was delivered on time and was easy to put together. It's perfect for what we need. Only downside was that it has a slightly weird chemical-ly smell about it even though we've cleaned it a couple of times.

January 21, 2023
Unprompted review

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