Kidsbedsonline Ltd Reviews 

441
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times and clear communication provided throughout the ordering process by the polite team. Many people are also very happy with the sturdy quality of the beds, noting that the furniture is beautifully made and fits well into their homes. Some reviewers were not happy with visible cosmetic faults and damaged pieces discovered upon opening the packages. A few other people also felt that orders occasionally arrived with missing parts or experienced unexpected delivery delays. Consumers mentioned having to chase updates or encounter issues with missing components during assembly.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting quick shipping and helpful drivers.... See more

Product

Reviewers highlight positive aspects of product quality, describing the beds as sturdy, well-built, and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the furniture is well built, durable,... See more

Service

Consumers find service to be exceptionally positive, praising the quick, clear, and efficient purchasing and... See more

Order

Customers consistently note positive experiences with order processes, highlighting quick delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very happy with our shorty bunk beds. Grandchildren sleeping well in them. Great service, straightforward to construct but much easier with 2 people! Great price on this site and good communication wh... See more

Rated 5 out of 5 stars

The delivery was faster than expected and communication was great giving us a time slot and a call beforehand. There were 4 very heavy boxes that the drivers placed where we wanted. The bed itself too... See more

Rated 5 out of 5 stars

Always a bit dubious about ordering from a company I haven’t heard of before. However, I was very impressed with kids beds online. The bed we wanted (Billie Midsleeper) was so much cheaper than a... See more

Rated 5 out of 5 stars

We originally saw the bunk beds on a different site, but delivery was much too long. We then found the exact same bed at 'kidsbedsonline' with a much shorter delivery time and at a better price. We o... See more


Company details

  1. Children's Furniture Store

Written by the company

kidsbedsonline.com are the UK's original childrens bed specialists. We supply a range of beds & mattresses for children of all ages. shop now!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

441 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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Typically replies within 24 hours

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4.6

All reviews

(441)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect first bed!

I ordered a bed for my 2 year old son's new bedroom, and it was delivered so fast, within a couple of days of ordering. I was updated regularly with delivery details, and the quality of the bed exceeded my expectations. It was so easy to put together as well, and a great price for the quality received.

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Such an amazing deal with this bed

Such an amazing deal with this bed. It’s amazing quality. My child loves it! My only issue is that there was no numbers on the pieces so trying to match the slat with the instructions to so long but overall I am so happy. Thank you

March 30, 2024
Unprompted review
Rated 5 out of 5 stars

Very easy sales journey with quick…

Very easy sales journey with quick delivery - delivery company messaged and called me to book in a convenient day for me! - mid sleeper was as expected and good quality easy assembly would just recommend having 2 people and electric drill!

March 19, 2024
Unprompted review
Rated 4 out of 5 stars

Really good product - could do with some spare fixings

Really good product, delivered on time and within the scheduled window. Is was pretty straightforward to build but my only complaint is that you seem to get exactly the number of fixings required. We managed to break a couple of lug fittings during the build (there must have been about 50)) and there were no extras so we had to miss a couple out.

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, replies to emails quickly I was very apprehensive on placing a order as need a quick delivery so phoned them and they was very helpful

March 13, 2024
Unprompted review
Rated 5 out of 5 stars

I was apprehensive about ordering…

I was apprehensive about ordering online, so I telephoned Kidsbedsonline before placing the order. After around thee weeks I had not heard anything, so I called them again to see if there was any update, and they very kindly explained that the bed had arrived from Paris and was waiting delivery. That was slightly delayed because I needed the guys to build the bed for me. And thank goodness I selected that option, because there is absolutely no way I could have done it myself! The bed (Parisot High Sleeper) is amazing and the boys who built it were lovely too. I very highly recommend Kidsbedsonline. If you are concerned about having placed an expensive order and not heard anything for a few weeks, they will check their system straight away with a quick phone call so I would not let the online service deter a purchase. They couldn't have been better.

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Ordering was really easy

Ordering was really easy, delivery was only a couple of days. 5 boxes in total. Instructions could have been a little more detailed but otherwise a lovely bed and my son is super happy. Very sturdy

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience and product

Ordered was delivered quickly.

The product is amazing quality! Our daughter absolutely loves her new bed. Assembly time matched the description provided on the website.

Overall, very happy with our experience and the bed received!

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered the Billie Mid sleeper bed

Ordered the Billie Mid sleeper bed. It arrived within 5 days. Very impressed with delivery service. Bed is good quality and was easy enough to put together. Love all the storage features under the bed and pull out desk is a brilliant space saving feature.

January 1, 2024
Unprompted review

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