Kidsbedsonline Ltd Reviews 

441
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times and clear communication provided throughout the ordering process by the polite team. Many people are also very happy with the sturdy quality of the beds, noting that the furniture is beautifully made and fits well into their homes. Some reviewers were not happy with visible cosmetic faults and damaged pieces discovered upon opening the packages. A few other people also felt that orders occasionally arrived with missing parts or experienced unexpected delivery delays. Consumers mentioned having to chase updates or encounter issues with missing components during assembly.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting quick shipping and helpful drivers.... See more

Product

Reviewers highlight positive aspects of product quality, describing the beds as sturdy, well-built, and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the furniture is well built, durable,... See more

Service

Consumers find service to be exceptionally positive, praising the quick, clear, and efficient purchasing and... See more

Order

Customers consistently note positive experiences with order processes, highlighting quick delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very happy with our shorty bunk beds. Grandchildren sleeping well in them. Great service, straightforward to construct but much easier with 2 people! Great price on this site and good communication wh... See more

Rated 5 out of 5 stars

The delivery was faster than expected and communication was great giving us a time slot and a call beforehand. There were 4 very heavy boxes that the drivers placed where we wanted. The bed itself too... See more

Rated 5 out of 5 stars

Always a bit dubious about ordering from a company I haven’t heard of before. However, I was very impressed with kids beds online. The bed we wanted (Billie Midsleeper) was so much cheaper than a... See more

Rated 5 out of 5 stars

We originally saw the bunk beds on a different site, but delivery was much too long. We then found the exact same bed at 'kidsbedsonline' with a much shorter delivery time and at a better price. We o... See more


Company details

  1. Children's Furniture Store

Written by the company

kidsbedsonline.com are the UK's original childrens bed specialists. We supply a range of beds & mattresses for children of all ages. shop now!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

441 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(441)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Really good service from start to…

Really good service from start to finish,
Starting with easy order process then fast delivery also been able to pick delivery date was a massive help with planing when to be home also the delivery driver called about a hour before he due to deliver the bed,
As for the product it was exactly what we ordered and was good value for money.

I would definitely recommend this company 100%

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect cabin beds !

Perfect cabin beds !! Well informed throughout the process and it’s nice to be able to speak to someone easily when ringing with any questions!

Highly recommend and will definitely use again

February 13, 2024
Unprompted review
Rated 5 out of 5 stars

great choice of beds at great price.

Having shopped around for a high sleeper bed for our 7 year old, we eventually chose Kidsbedsonline and have been delighted with the service they offer. They helped us talk through our frame and mattress options and offered a competitive price. They also helped chase up our delivery with the manufacturer. Throughout the purchase they were responsive and helpful.

February 13, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered a day bed that converts to a…

Ordered a day bed that converts to a double. After looking online for hours, this was my final choice. It had to be a specific size for my spare room so this was the perfect bed. Received an email with a date from the manufacturers after 2 weeks and the bed followed on the day they had specified. Delivered within the 2 hour time slot and to my upstairs room. Smooth process from start to finish. Now built up, it looks great and feels good quality. Really pleased with it.

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

We’ve had a great experience and would…

We’ve had a great experience and would highly recommend. We weren’t 100% sure which bed to order and had a few questions about dimensions and they were super helpful and came back really quickly. We ordered the bed and we received an email very quickly asking which date we would prefer the bed to be delivered. Once delivered there was a slight issue with the order (not their fault) but a slight mistake from the manufacturer, they were so helpful rectifying this and had it sorted within the hour and the correct bed re-delivered the very next day. Brilliant service and will be recommending and using again in the future.

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

Simple to place order

Simple to place order. I chose my delivery date that suited me. Great communication. Speedy delivery. Bea bunkbed is lovely and sturdy

January 5, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy customer

Quick and easy delivery service, took about 4 hours to build with 2 men but quite straight forward. 3year old loves it and plenty of storage under the bed also

November 11, 2023
Unprompted review
Rated 5 out of 5 stars

Great offer on gaming cabin bed and superb construction

Great offer on gaming cabin bed, communication was really strong from start to finish and the fitter was knowledgeable on the product, where best to locate and constructed it in a really timely manner.
He then also followed up showing me the strength of the bed and took away all of the packaging leaving the room as tidy as he found it.

November 3, 2023
Unprompted review
Rated 5 out of 5 stars

High sleeper

Great service from start to finish. Delivery guide was accurate and as described including a two hour slot and a call from the driver to let us know when he would arrive. We put the bed together ourselves and although it is time consuming and a two man job it is feasible if you cannot afford the charges for the company to do this for you. We are not great DIYers but the instructions were fairly straightforward and the bed feels very solid and sturdy.

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect Space Saving Bed

Really happy with our little boys new bed, loads of space saving features, he loves it!

Fairly easy to put together and arrived quickly in on time.

Thank you!

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

Would highly recommend. Most definately, highly reccomend

Would highly recommend.
Very efficient given date when bed would be delivered came exactly the time l was given (only given a very short 2 hr window that it would arrive in so no having to hang around waiting all day)
I had my bed made by company who were excellent, very respectful and courteous. Delighted with product very good quality and looks amazing my daughter is delighted with her new bed.

October 4, 2023
Unprompted review

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