KidStart Reviews 

243
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

KidStart is a great way to put some money aside for your child, without it coming out of your own pocket, by simply clicking via their platform. Its so easy to do and the one time in 18 years I needed... See more

Company replied

Rated 5 out of 5 stars

I got kidstart when I had my daughter in 2013. I can understand why people go towards topcashback and quidco or some other sites. They usually have a higher rate. Put simply a higher rate means... See more

Company replied

Rated 5 out of 5 stars

Kidstart really is amazing! We have been collecting earnings on our online spending for the last 10 years and we have made a good chunk back, which goes into the kids savings accounts. There’s no... See more

Company replied

Rated 5 out of 5 stars

So easy to use and my kids benefit from me buying their clothes and toys (oh and a few tiny wheeny bits for me too LOL)- it’s win win! Simply link their bank accounts and the money is transferred aut... See more

Company replied

Company details

  1. Cashback Provider

Written by the company

You and your family can earn money back for your little one's future from over 2,000 top retailers. KidStart is free to join and the money you collect will be used to top up your child's savings account. Our mission is to help parents do the best for their kids with a little help along the way.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

243 reviews

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4.6

All reviews

(243)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Missing transactions and poor customer Service

I have been using KidStart for few years, and have recently made two purchases through them and I didn’t get the notifications emails from them about the saving, so I reported to them, 1. I get an notifications email saying someone will get back to me by Friday, and no I didn’t get any response few weeks later, so I chased them again and I got the same notifications email saying someone will get back to me by the following Friday. So I chased again somehow they have responded after few weeks delayed and confirmed that one it got missed on their system with small amount saving so they are will to pay me back, but the second one they responded: As part of this review we have been informed by the retailer that this purchase does not qualify for KidStart Savings. They have told us that this is because the transaction has been related to an alternative channel. This is likely to be due to one of the following reasons:

KidStart was not the last website to be clicked through before the purchase was made,
OR In some cases other online promotional channels can make your KidStart Savings invalid such as voucher codes, emails and banners.

We therefore advise that you only use promotional material that is provided by KidStart to ensure that you will receive your KidStart Savings for your children.

I’m afraid that as a result of their decision we will not be able to progress with this missing transaction any further.”

I know, it for sure I did clicked on the link from their website but because it is bigger amount it feel like they don’t want to pay the cash back on the saving which is very misleading and unacceptable. I understand if it just happened one off, but twice in a row surely there is an issue with their system but they blamed me for not clicking on their link or using promotional channel which i find it hard to accept.

Don’t think they are as soon as before and their customer service in delayed of getting back to you which it isn’t great either. Very disappointed with them and I will leave them once I cleared the saving funds back to my kids accounts.

27.6.19 - they have came back to say they have already been in contacted but still no news. They have replied to shown that they have responded but really they haven't done anything about it, they are just terrible. Definitely not recommended to use them.

June 8, 2019
Unprompted review
KidStart logo

Reply from KidStart

Hi Lisa, thank you for your feedback and I'm so sorry to hear about this issue. Please could you email us at support@kidstart.co.uk and we will look into this for you.

Rated 5 out of 5 stars

Brilliant

I Have been with Kidstart since 2009 and wouldn't hesitate in recommending them. By clicking through to retailers we have received about £824 of free money in my Child's account. There is even a button that you can install to remind you click!

May 12, 2019
Unprompted review
KidStart logo

Reply from KidStart

Thank you so much for the great review! It's lovely to hear that you've saved over £800 with us.

Rated 5 out of 5 stars

Still saving with kidstart for my son

I first open up this account when i had my son, and so link the cash back to his bank, and i after 9 years i am still saving with them.... every time i shop on line or pay some bills i will always check if i can do it though kidstart and most of the time i can...
I would highly recommend this to anyone, more so those that have kids, because every little helps. To be honest i don't even know how much to date i have saved over the 9 plus years that i have had the account, even though i can see i never check because well is that straight forward it doe snot require you do do anything but remember to click on the site and then shop though it, done.
At present i do have over £34 pending, and that monies that needs to come from various retailers, and at times this can take a little while, but i don't really notice because kidstart automatically transfer the monies out into whatever account you have selected.
I, i mean my son will continue to save with Kidstart.....

April 12, 2019
Unprompted review
KidStart logo

Reply from KidStart

Hi Mrs Nugent, thanks so much for the great feedback. We're thrilled to hear you've been using KidStart to save for your son for 9 years, that's amazing!

Rated 1 out of 5 stars

Misleading

Been using Kidstart for a while and I assumed if you have an account you'd be getting the rewards.

Wrong!

It is not linked to you but to individual cards. Went through them and purchased flights worth £4000 and wondered why I wasn't getting my cashback.

I found out this is because only my debit card was registered with them and I used a different card, even though it was through my account.

Very disappointing, but in about 15 year's I'm sure if I keep using it I'll get what I missed out on back.

March 23, 2019
Unprompted review
KidStart logo

Reply from KidStart

Hi, I'm sorry to hear this. I think there may be some confusion as you don't have to register your card to use KidStart online. You just simply need to click out to the retailer and then shop as normal. Please contact us via the site so we can look into this in more detail for you.

Rated 5 out of 5 stars

Really straight forward

Really straight forward. A great easy way to save for the kids!

February 20, 2019
Unprompted review
KidStart logo

Reply from KidStart

Thanks for the feedback! Great to hear that you're using KidStart to save for your kids.

Rated 5 out of 5 stars

Kidstart has saved me a lot of money

Kidstart has saved me a lot of money ..it maybe £1.59 or £17.00 I have saved each time I use kidstart. I am a grandmother & have used this money I save to take my little grandsons out for the day. Everyone should join this.You may wait a few months for the retailer to clear the money owing but they always do. Go for it.

February 20, 2019
Unprompted review
KidStart logo

Reply from KidStart

Thanks for the great review Diane, it's lovely to hear that we're helping you save for your grandson's future.

Rated 5 out of 5 stars

Love Kidstart!

I’ve been using KidStart for years now and everytime I shop online I check to see if the site is affiliated with KidStart. It’s so easy to use and I like knowing that a little of what I spend comes back to me as savings for my children.

February 16, 2019
Unprompted review
KidStart logo

Reply from KidStart

It's great to hear that you love KidStart and that you've been using us for your years to help you save for your children!

Rated 5 out of 5 stars

Can't think of any reason not to use…

Can't think of any reason not to use the app... When u buy online companies have your details anyway so may as well use the app and let it save up... have already had £20 back after less than a year!

February 15, 2019
Unprompted review
KidStart logo

Reply from KidStart

Thank you Emelia! This is great to hear.

Rated 5 out of 5 stars

Kidstart is great

Kidstart is great. As long as I remember to click through from the kidstart site before using amazon, ebay, John Lewis, just eat etc then I get money back for my children.

February 15, 2019
Unprompted review
KidStart logo

Reply from KidStart

Thanks for the review Hannah! We love that we're helping you save for your children.

Rated 5 out of 5 stars

Great website

Great website, great cashback rates, perfect for saving for the lil ones

February 10, 2019
Unprompted review
KidStart logo

Reply from KidStart

Thanks for taking the time to leave feedback. We're glad to be able to help you save for your little ones!

Rated 5 out of 5 stars

A great way of saving a few extra…

A great way of saving a few extra pennies for children. It does take some time for the money to clear but understandable that they need to make sure the purchase was final

February 10, 2019
Unprompted review
KidStart logo

Reply from KidStart

Thanks for the feedback Nikki. Yes we are always trying to get transactions cleared as quickly as possible - it's a little out of our hands as different retailers take different amounts of time to clear. It does all add up though!

Rated 5 out of 5 stars

Easy to use

Easy to use. Fantastic easy way to save money for your children. The prompt works brilliantly.

February 10, 2019
Unprompted review
KidStart logo

Reply from KidStart

Thanks for the feedback. Glad to hear you like the Savings Prompt too! We think it's a pretty neat idea.

Rated 5 out of 5 stars

Love it

Simple to use. Money transfers automatically to my child's account. Free money. It's a no brainer.

February 10, 2019
Unprompted review
KidStart logo

Reply from KidStart

Thanks for taking the time to leave feedback, Ann. Bit of KidStart trivia - "It's a no brainer" was once a contender for our logo's strap-line... in the end we went with "A little help along the way" :)

Rated 5 out of 5 stars

Brillant service -it’s so simple

Brillant service -it’s so simple but such an effective way of saving Pounds for your child whilst you shop as normal. FAntastic thanks

February 9, 2019
Unprompted review
KidStart logo

Reply from KidStart

ah thanks for the feedback Tracey - it's what we exist for, helping families save for their children.

Rated 3 out of 5 stars

Make sure you check your transactions!

I have shopped through the kidstart app for Debenhams and not received the cash back.

I also bought something from not on the high street and in error didnt do it through kidstart yet when my friend did the same thing she was told she could have the cash back yet i couldn't

February 8, 2019
Unprompted review
KidStart logo

Reply from KidStart

Hi Kavita - sorry to hear you may have had a transaction go awry. If you contact the team via the site/ app they can usually sort it out. When members forget to click out from KidStart there's often very little we can do (but we will try in some cases). We have built a little reminder tool which you can install on your computer's browser which will prompt you to use KidStart when you're shopping. Thanks for taking the time to leave feedback.

Rated 5 out of 5 stars

Brilliant idea

I signed up with KidStart when my daughter was born 5 years ago. My family and I have been using it without any problems since then and my daughter gets a regular transfer into her bank account. I think it’s a brilliant idea and would highly recommend KidStart

February 8, 2019
Unprompted review
KidStart logo

Reply from KidStart

We're so glad to be helping you and your family save for your daughter. As parents ourselves we know 5 years sounds like a long time but it goes in the blink of eye. Before you know they're all grown up! Hopefully we're helping towards them having a bit more of a nest egg to help with the transition to adulthood. But in the meantime don't stop enjoying them as children!

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