Very good website for toys. They send product as described in good quality. Ships from Australia or China via Post. Quick response for any questions or doubts about products in their website. Also Lot... See more
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Review summary
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A great company to deal with. Very competative prices and always same day despatch and always arrived in UK only a few days after posting from Australia.
Company replied
Thank you so much to all the customer service and support from this awesome team... So friendly and fast service.. Answer questions so quickly and the product they provided is awesome..I just need t... See more
Company replied
Super Quick delivery and like my first hele packaged realy well.The company has answered any questions i had prompt and accurately replied.Great products and good service is what we all like from the... See more
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Company details
Written by the company
Visit us and buy a huge variety of Handmade Toys, Puzzles, and much more. There are a lot of fun toys here as gifts for kids.
Contact info
866 Bourke St, 2017, WATERLOO, Australia
- 0451123588
- info@kidstoylover.com
- www.kidstoylover.com
4.1
Great
70 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 48 hours
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very easy to place an order and quick…
very easy to place an order and quick delivery
May 8, 2025
Unprompted review
Reply from Kidstoylover
Thank you, Martin! We're glad to hear the ordering process was easy and delivery was quick. 😊
Found the firm very good to deal with
Found the firm very good to deal with , very quick response to any questions asked , when the item ordered a very fast delivery
May 3, 2025
Unprompted review
Reply from Kidstoylover
Thank you, Richard! We truly appreciate your kind words and are glad you were happy with our service and fast delivery.
Great planes, Quick and easy fun for kids and adults.
Great planes. Bought the H650 Raptor and the larger one. Probably the easiest planes for kids and adults to fly. Take off on the ground, water and fly easily and also light. Pretty sturdy considering they are made of polystyrene and fly for some time. Would recommend buying 2 or 3 batteries each time. Great fun for the price.
April 23, 2025
Unprompted review
Reply from Kidstoylover
Hi Luke, thank you so much for your great review! We’re thrilled to hear you’re enjoying the H650 Raptor and the larger model. Glad they’re bringing quick and easy fun for both kids and adults. Appreciate the battery tip too!
support of kidstoylover
I ordered one of the first Volantex Corsiar F4U 500 mm.
Unfortunately the receiver dosn't work. Kidstoylover sent me a new receiver and produced a video who to remove the receiver. Every think was fine an now my Corsair work correct.
April 16, 2025
Unprompted review
Reply from Kidstoylover
Thank you, Andreas! We’re so glad the replacement receiver and video helped get your Corsair flying properly. We truly appreciate your support and kind words!
The contact with Xian regarding the 500mm Corsia
The contact with Xian regarding the 500mm Corsia was very good.Always got a quick response.Any questions I had asked would be answered in a timely manner.The plane was well packaged for transit.Very happy with the purchase.
April 15, 2025
Unprompted review
Reply from Kidstoylover
Thank you, Gary! We really appreciate your kind words and support. Glad to hear you’re enjoying the Corsair – happy flying! ✈️😊
Brilliant service
Its easy to order from them and arrives when stated. Thanks again for a brilliant service
March 30, 2025
Unprompted review
Reply from Kidstoylover
Hi Eddie,
Thank you so much for your kind words! We're thrilled to hear you had a smooth experience. Really appreciate your support! 😊
Best regards,
Kidstoylover Team
Best customer service EVER!
The company has the best customer service team, I had a problem with my RC plane and once I addressed the problem the customer service team sent me the part I need withI no hassle and stress. They delivered it promptly and I got it within days not weeks. They also answered all my questions and concerns pertaining to the RC plane I purchased and I appreciate all their support and help.
March 26, 2025
Unprompted review
Reply from Kidstoylover
Thanks so much for your kind words, Jay! We're thrilled to hear you had a great experience with our customer service. Always here to help — happy flying! ✈️💪
I was experiencing difficulties…
I was experiencing difficulties charging a battery for my new VolantexRC P51d so I emailed kidstoylover. I had emailed them before regarding an unrelated customer request and both times I received a prompt reply and I was very impressed. With my battery I spoke to Xiang who was clear, to the point, respectful and helped me resolve the issue quickly, overall very professional. I highly recommend dealing with Kidstoylover.
March 17, 2025
Unprompted review
Reply from Kidstoylover
Thank you, Gregory, for your kind words! We're thrilled to hear that Xiang was able to assist you with your VolantexRC P51D Brushless 500mm 3S RC airplane and that you were satisfied with the service. We truly appreciate your recommendation and look forward to serving you again in the future!
SCAM !!!
SCAM !!!
I ordered a $100+ lightsaber, they sent me some $10 thing and won't let me return it.
I've sent 5 + emails and 5+ messages.
DO NOT BUY !!! Try Aliexpress or Temu or something else.
December 9, 2024
Unprompted review
Reply from Kidstoylover
Dear Rhett,
We sincerely apologize for the delayed response and the inconvenience you’ve experienced. We’ve received the returned product and have processed your refund. We truly regret any frustration this situation may have caused and appreciate your patience as we resolved the issue.
If you have any further concerns or need assistance, please don’t hesitate to reach out. We value your feedback and are committed to improving our service.
Thank you for bringing this to our attention.
Best regards,
Kidstoylover Team
Is this a scam
I ordered and received a plane made with styrofoam.
Looks like a very organized legitimate scam.
Super!!!!
November 25, 2024
Unprompted review
Reply from Kidstoylover
Dear Sven,
We are truly sorry for any inconvenience caused. After checking our records, we could not find a purchase under your name. We kindly recommend reaching out directly to the seller you purchased the item from for assistance.
If there is anything else we can help you with, please do not hesitate to contact us. We’re here to assist you in any way we can.
Best regards,
Kidstoylover Team
How does this company stay in business?
I purchased a J20 model plane from them months ago. When it arrived, two of the 3 wheels were sticking badly. First they said that this is normal, and I should just get used to it. They said I could try to free up the wheels, but I had already spent half an hour trying. So I asked for a return authorization and refund. Instead, KidsToyLover sent me 3 new wheels. TWO OF THEM WERE JAMMED! Now they say they will refund me - if I ship the plane back at my expense, from Canada to New South Wales! That would cost as much as I paid for this product (I am not saying "what it is worth", because that is closer to $10.00). This was a huge mistake from the start and a warning to others.
October 4, 2024
Unprompted review
Reply from Kidstoylover
Dear Richard,
We sincerely apologize for the inconvenience you’ve experienced with your J20 model plane. As a company that regularly films promotional videos showcasing our products, we have tested the ground-gliding takeoff of this model and have not encountered any issues. Additionally, we have sold a significant number of these planes without receiving similar complaints about the wheels from other customers.
When you initially informed us about the issue before using the product, we promptly sent replacement wheels to resolve the problem. We regret that you encountered similar difficulties with the new wheels. We completely understand your frustration and agree to process your refund.
Please return the product to the following address:
Xiang
Kidstoylover
Parcel Locker 10114 67041
10-12 RALPH ST ALEXANDRIA NSW 2015
Once we receive the product, we will arrange your refund immediately. Thank you for your understanding and support.
Best regards,
The Kidstoylover Team
Amazing plane
This plane is worth every penny of it. Very easy to assemble and flies like a real plane. Be prepared for spectators joining your experience.
The motor is extremely powerful and it is quite easy to take off and land in water. The plane's electronics are covered with insulating material so there is no effect from getting soaked in water. You just need to let the plane get dry and it will work fine again.
July 22, 2024
Unprompted review
Reply from Kidstoylover
Dear Stavros,
Thank you for your wonderful feedback on the H650 Raptor! We're thrilled to hear that you're enjoying the plane and that it's meeting your expectations. It's great to know that the assembly was easy and that it's flying so well, even in water. Your experience and satisfaction are exactly what we aim for.
Happy flying!
Best regards,
Kidstoylover Team
Just great fun
Turns up quickly straight away flying when batteries charged and so much fun to fly and easy to fly for beginners EVERY MAN OR WOMAN SHOULD OWN ONE
July 21, 2024
Unprompted review
Reply from Kidstoylover
Hi Ian,
We're thrilled to hear you're having so much fun with the plane! Thanks for the great feedback. Happy flying!
Best regards,
Xiang
Kidstoylover
I did not receive my order. Nobody answer to me.
I sent a lot of mail to this company to know where is my order. They never answer. I want my cash back. It s the order 7707.
Bruno BERRUYER
July 20, 2024
Unprompted review
Reply from Kidstoylover
Dear Bruno,
We sincerely apologize for any inconvenience caused by not receiving your order and for the lack of response to your previous emails. It seems there might have been an issue with our email delivery, possibly directing our correspondence to your spam folder.
Regarding your order number 7707, we want to assure you that it has been dispatched shortly after your purchase. You can track your order using the following link: https://www.kidstoylover.com/apps/parcelpanel?nums=CNG00664347056253
If you have any further questions or require assistance, please do not hesitate to contact us. We appreciate your understanding and support.
Thank you.
Best Regards,
Kidstoylover Team
Great company
Great company to deal with we have bought 4 aircraft plus spares apart being for the kids to fly we use them to scare away giant predictor birds from our poultry on our farm they work a treat and do as the videos show.
Highly recommended
June 14, 2024
Reply from Kidstoylover
Hello Neil,
Thank you so much for your kind words and for being a loyal customer! We're thrilled to hear that our aircraft are not only providing fun for the kids but also helping protect your poultry farm. It's great to know they are effective and performing as shown in the videos.
We truly appreciate your recommendation!
Best regards,
Xiang
Kids Toy Lover
Ordered 2 planes and they arrived the…
Ordered 2 planes and they arrived the next day! Happy with the quality of product aswell
November 24, 2023
Unprompted review
Reply from Kidstoylover
Hi Louise,
Thank you so much for your positive review! We're thrilled to hear that you're satisfied with the planes and the prompt delivery. If there's anything else we can do for you, just let us know.
Warm regards,
Kidstoylover
It has been a month and still hasn’t…
It has been a month and still hasn’t received the product.
Every time I ask, they said it was an unsuccessful delivery…
Really looks like a scam to me.
Don’t recommend
September 21, 2023
Unprompted review
Reply from Kidstoylover
I’m truly sorry to hear about your experience and understand the frustration that comes with delivery issues. Our customers’ satisfaction is our top priority, and it’s clear that we fell short in this instance. We’ve experienced challenges with the initial address provided, but we are committed to ensuring you receive your order.
I’d like to assure you that our team has been working diligently to resolve this matter. We’ve dispatched your order a second time to the updated address, incurring additional costs, with the hope of rectifying this situation promptly. The new, more detailed address should enable a successful delivery this time.
We are monitoring the progress closely and you can also track the status of your parcel https://auspost.com.au/mypost/beta/track/details/LK184633869AU.
We sincerely apologize for the inconvenience and stress this has caused. We’re committed to improving our services based on the feedback we receive and would like to make things right for you. We will continue to keep open lines of communication and are here to address any further concerns or questions you might have.
Thank you for your patience and understanding as we work to resolve this issue.
hello i haven't received my parcel.
hello i haven't received my parcel.
#**** Adress (___________) RC Drone 530
Your website says that the order has been completed, but I have not received it. What should I do? Can you deliver it to me
February 27, 2023
Unprompted review
Reply from Kidstoylover
Your parcel arrived at the delivery centre.
https://post.kz/; +7 727 259 06 05
Please contact them to get your parcel.
Absolute garbage
Absolute garbage, made from the cheapest, crap styrofoam know to man, damaged in the box, I paid $60.00 for this junk, literally looks like something you get at the dollar store, DO NOT BUY from this company, buy the way they don’t respond to emails so I can’t return it!
December 13, 2022
Unprompted review
2 faulty planes
I bought 2 planes. The thing was so bad in condition.
We just took it out from box and it easily cracked itself so we cannot use any of them.
My husband was way too disappointed so he throw them into trash bin straight away.
I felt so bad for him, for our waiting time and our money as well.
I wished I didnot buy that things ..
July 17, 2022
Reply from Kidstoylover
Dear Nguyen,
We apologize for the condition of the planes. For the model aircraft, practice is essential. We've sent you the instructions, and we recommend watching them and practicing more. Mastering throttle and direction control is key. If you have any further questions, please feel free to contact us.
Best regards,
Kidstoylover
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