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Review summary

Created with AI, based on recent reviews

Looking at 260 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, noting that items are well-made, durable, and often exceed expectations. The customer service team is frequently highlighted for being helpful, responsive, and efficient in resolving issues, with many appreciating their quick and professional assistance. People are also very satisfied with the unique style and variety of clothing offered. However, some customers experienced issues with their orders and the delivery service. A few people reported receiving incorrect items, wrong sizes, or products that did not match the advertised images. There were also instances of slow shipping times, with some orders taking longer than expected to arrive, and a small number of reviewers mentioned difficulties in getting refunds for undelivered items.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the high quality and unique style of... See more

Quality

Reviewers mention positive feedback about quality. Many customers are satisfied, highlighting the high... See more

Order

Users describe ambiguous interactions with order. Many customers report significant issues, including wrong... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team's responsiveness,... See more

Delivery service

Customers had ambiguous experiences with delivery service. While some consumers reported fast shipping, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought a leather jacket but didn’t know if it was male or female but the customer service was very nice to help me change the size just incase. Now just patiently waiting for the item to ship and for... See more

Rated 4 out of 5 stars

I’m very satisfied with my purchase from Kiikio. The materials are beautiful, well made, and everything arrived in perfect condition, exactly as described. A real strong point is the customer suppo... See more

Rated 4 out of 5 stars

It’s not a scam, and the jacket that I ordered came within a week or more. The customer service is very good and reply’s almost instantly, I’m happy with the jacket that came, but it wouldn’t be too s... See more

Rated 4 out of 5 stars

I ordered my jacket and was sent the wrong thing so obviously I started thinking it was a scam but once I sent them a email and texted them on instagram I got a pretty quick response on both and got e... See more


Company details

  1. Online Marketplace

Written by the company

Kiikio will not evade any customer inquiries and will make every effort to ensure satisfaction for both parties. If you have any shopping-related issues, please feel free to contact us via email at we@kiikio.com.


Contact info

4.1

Great

TrustScore 4 out of 5

370 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hi instagram influencer here (Itzbyza)

Hi instagram influencer here (Itzbyza)
Kiikio has an amazing customer support team and everything is always on time and great quality! I have never had an issue with them!!
Personally my favourite online brand atm :))))

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Quality!

Top tier quality clothing ~ i can always rely on their quality, ranging from the jackets to the jeans, top notch!!

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect website for unique clothes

I’ve been buying from this website since 2024. Each time I get clothes from them it’s exactly the good quality I’m looking for. I also appreciate that they have a sizing chart and a material description for each of their items. If you are confused on sizing they are happy to help through email. I get tons of compliments on my style because they provide me an opportunity to be bold. Appreciate you Kiikio.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

great quality

great quality, perfect fit, swag

never had any issues with them. one of my favorite brands right now!

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality

Great quality, clean designs and a perfect fit. Pieces that stand out without trying too hard. Exactly the kind of brand people notice.❤️❤️

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

I love the brand and their clothing.

I love the brand and their clothing.
They have a very distinctive style that truly sets them apart. I love the quality of their pieces and, without a doubt, their great customer service is the best part. I highly recommend them. Plus, they offer a wide variety of clothing for every taste.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Actually one of the coolest brands that…

Actually one of the coolest brands that sell unique clothes etc. Also the customer service answers super fast and the quality of the products are really good! Trustworthly brand. So you can order easily without overthinking i’ve tested it and got my racing set delivered :)

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

Obsessed

Obsessed, cant stop wearing these clothes! Love the style, love everything about it!

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

I love

Very nice quality I love the products plus they fit perfectly.. unique pieces and designs

January 14, 2026
Unprompted review

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