Kiikio logo
Visit website

Kiikio Reviews 370

•
TrustScore 4 out of 5

4.1

Online Marketplace
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 260 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, noting that items are well-made, durable, and often exceed expectations. The customer service team is frequently highlighted for being helpful, responsive, and efficient in resolving issues, with many appreciating their quick and professional assistance. People are also very satisfied with the unique style and variety of clothing offered. However, some customers experienced issues with their orders and the delivery service. A few people reported receiving incorrect items, wrong sizes, or products that did not match the advertised images. There were also instances of slow shipping times, with some orders taking longer than expected to arrive, and a small number of reviewers mentioned difficulties in getting refunds for undelivered items.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the high quality and unique style of... See more

Quality

Reviewers mention positive feedback about quality. Many customers are satisfied, highlighting the high... See more

Order

Users describe ambiguous interactions with order. Many customers report significant issues, including wrong... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team's responsiveness,... See more

Delivery service

Customers had ambiguous experiences with delivery service. While some consumers reported fast shipping, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought a leather jacket but didn’t know if it was male or female but the customer service was very nice to help me change the size just incase. Now just patiently waiting for the item to ship and for... See more

Rated 4 out of 5 stars

I’m very satisfied with my purchase from Kiikio. The materials are beautiful, well made, and everything arrived in perfect condition, exactly as described. A real strong point is the customer suppo... See more

Rated 4 out of 5 stars

It’s not a scam, and the jacket that I ordered came within a week or more. The customer service is very good and reply’s almost instantly, I’m happy with the jacket that came, but it wouldn’t be too s... See more

Rated 4 out of 5 stars

I ordered my jacket and was sent the wrong thing so obviously I started thinking it was a scam but once I sent them a email and texted them on instagram I got a pretty quick response on both and got e... See more

Company details

  1. Online Marketplace

Written by the company

Kiikio will not evade any customer inquiries and will make every effort to ensure satisfaction for both parties. If you have any shopping-related issues, please feel free to contact us via email at we@kiikio.com.

Contact info

4.1

Great

TrustScore 4 out of 5

370 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Customer Service on top eventho shipping issues

There were some issues with the shipping but in the end it was all good and they even let me keep 2 plushies eventho i ordered only one which is crazy customer service. Made me speechless. Thanks a lot of the plushie and support even if we had issues with the shipping 5 star for sure!

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered jeans and a hoodie

Ordered jeans and a hoodie, I was surprised with how good the quality was! Thick materials and studs from jeans didn’t fall off after the wash. Got a lot of compliments on these two pieces!

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

kiikio is the best not only in quality…

kiikio is the best not only in quality but also innovation. The clothe is unique , very good materials. I travel a lot and this is one of my best clothe for all my journeys.
Also Kiikio has the best costumer service
I just love them!

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing quality

Their shipping is super fast, their clothing quality is amazing really impressed and I am obsessed with my jacket💓💓💓 would definitely order again !!

January 15, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look