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Rated 2 out of 5 stars

KillPing causing disconnects for FF:XIV I've tried the free trials for about 5 different game tunneling vpn services. They all reduced the ping by about the same, the only real differences were pri... See more

Rated 2 out of 5 stars

I tried out the service, I didn’t have any luck with it because I received worse ping, I couldn’t access my steam games either and kept getting errors.. I send them a message telling them my situation... See more

Rated 1 out of 5 stars

Do not buy. It made my ping worse in game. Zero response to several emails and they are unreachable or unavailable via any other method. Totally unacceptable and do not fall for the 15 day money b... See more

Rated 1 out of 5 stars

Absolutely no customer service. They are never online on their chat system. They claim to have a 15-day money back guarantee, but they never ever respond to any request. It's been 24 days since my... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Kill Ping is an online gaming application which reduces high ping and packet loss eliminating lag. Kill Ping is a fix for LoL lag, WoW lag, Dota 2 lag, CS:GO lag, Overwatch lag, Battleborn lag and Doom 4 lag etc.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

202 reviews

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Rated 3 out of 5 stars

For the first month

For the first month, it seemed to work, even if it seemed to fight with my Anti-malware. My gaming seemed better. After a few months though, it's own statistics were nearly doubling my ping if I used it, and it was quite noticeable. It felt like it was doing the very opposite it was intended to do. Still giving the benefit of the doubt, I contracted support and the support was good, but the product was not so much. Honestly, I uninstalled it and it started to work better now. I don't know if it was the malware fighting it, or just, my computer, but this is not a product for me.

February 12, 2018
Unprompted review
Rated 5 out of 5 stars

My son ordered at ring and it was lost …

My son ordered at ring and it was lost in delivery. I worked with customer service who did their very best to provide tracking and help. After, it didn't show up, they reimbursed my son's money and a few weeks later, sent out another ring free of charge. My son was ecstatic!

February 7, 2018
Unprompted review
Rated 3 out of 5 stars

Contacted KP because their product …

Contacted KP because their product doesn't provide any benefit according to their own statistics - connecting from Australia with Optus cable internet.
Asked for a refund and they refused initially, but eventually I got a refund.
Customer service wasn't great at first but they were reasonable in the end.

February 4, 2018
Unprompted review
Rated 5 out of 5 stars

How to kill ping for good

Hello everyone.

For 1 month I've had an issue with a StarCraft 2 that was so annoying, I've started to seek an answer throughout all the forums.

It was called "rubberbanding". So what would happen, despite of a good PC, wired internet, all drivers up-to-date, reinstalling the game, disabling AV and doing all the dancing with tambourines... game was lagging as hell and just unplayable. My ping was 60 and suddenly 800 every 10-20 seconds.

So I found out about this thing called KillPing. Decided to try it out... and what do you know!!! It's so excited, no more lag. Now my game is smooth and very enjoyable. Blizzard did a poor job with their servers for a SC2.

This is it. Don't hesitate, just get KillPing and definitely kill ping!

February 4, 2018
Unprompted review
Rated 4 out of 5 stars

the quality shocked me

it took some time to get the hoddy I ordered but it was worth it they quality of the hoddy was very good for the price you were paying and it was so soft I'm not taking it off xD loved it

January 26, 2018
Unprompted review
Rated 5 out of 5 stars

Why did I choose Killping

I was having issue with latency in World of Warcraft lately. So, I contacted Killping whether they can give me trial account to test the software for a day and they gladly created a three days trial account for me.

My ping without killping was 135 ms and with killping, I can play with 95ms. I even tried wtfast, but it reduced up to 99ms only. Some people might say that it is just a waste of money, but hey! if we all know that it's great to play with better ping in every MMO. Lagging in the game will make you quit the game.

Have fun gaming, and thanks again for killping support for letting me have this.

January 18, 2018
Unprompted review
Rated 5 out of 5 stars

Thumbs Up!

Just wanted to share, A Fraudulent transaction from my Debit card was made on KillPing, I quickly contact their support and they are on to it from the start, I would like to specially name Mateen, amazing person he is, always replied never delayed anything.

Thumbs Up for you Mateen!

Regards
Junaid Ahmed

January 15, 2018
Unprompted review
Rated 5 out of 5 stars

Outstanding support

I tried out the killping service for playing diablo 3. I have big lag issues, latency of 250 msec and more is a all day phenomenon. After buying killping I still had the familiar problems. So I wrote the support. They were very kind and helpful. Very quick all in all. Together we found out, that my latency problems have nothing to do with my isp/server route. They named some problems, which could cause my latency issues. All in all I thank the Killping company for a very friendly behaviour and its outstanding support.

January 13, 2018
Unprompted review
Rated 5 out of 5 stars

Best customer service ever

Shipping took about a month. Products are very nice, but the service is just incredible. Best customer service ever. Have never experienced something like that ever. Whatever problem you'd have, they will fix it. My package got lost (because of a neighbor, not KillPing) and they helped me a long the way. Impressed.

January 10, 2018
Unprompted review
Rated 5 out of 5 stars

Although one of the items I ordered …

Although one of the items I ordered didn't fit properly, Kill Ping immediately shipped another in the correct size. My son and I were grateful when it arrived expectantly before Christmas! The customer service was excellent!

January 3, 2018
Unprompted review
Rated 3 out of 5 stars

this is from my experience

this is from my experience, but i am pretty sure people are way luckier with killping than i am, if i were to rate it in its first days on my console, 5 stars wouldn't be enough.

December 9, 2017
Unprompted review
Kill Ping logo

Reply from Kill Ping

Hello,

Thank you for writing a review about us :)

Please note that Kill Ping supports Windows platform at the moment, though our Dev team is working hard to develop the build for other OS platforms too. Please follow our social channels to stay updated with latest news and all that's happenings at Kill Ping!

https://www.facebook.com/LetsKillPing?fref=ts
https://twitter.com/LetsKillPing
https://plus.google.com/+KillPingSoftware
https://www.youtube.com/c/KillPingSoftware

If you have any question or face any problem, then please do let us know, we will be glad to assist you :)

Regards,

Mateen Khan
Team Kill Ping

Rated 1 out of 5 stars

My ping increased two times what it was …

My ping increased two times what it was before and I asked for a refund but I didn't get a response for my emails even though it says the emails have been received.

December 8, 2017
Unprompted review
Kill Ping logo

Reply from Kill Ping

Dear Marty,

Thank you for writing a review about us.

I am so sorry for all the inconveniences you have faced. I will request you to please share the issue at care@killping.com and you will be assisted by our Support Engineers immediately.

Should you have any query or issue then please do let me know, I will be glad to assist you.

Best regards,

Mateen Khan
Team Kill Ping

Rated 5 out of 5 stars

Perfect!

Great product. If you have a bad ISP or bad Routing, killping is that what you need! Good prices very good support. They care about you.

December 7, 2017
Unprompted review
Rated 5 out of 5 stars

Awesome

Awesome! Great products! Excellent team and they care and will answer any questions you have and be in touch!

November 30, 2017
Unprompted review
Rated 5 out of 5 stars

Great!

Awesome product, fast delivery and great communication with the support staff.

November 29, 2017
Unprompted review
Rated 4 out of 5 stars

Nice and clean

Nice and clean. I had issue with the package missing an information for address but contacting the support was easy and fast. Good quality product!
Too a little tim ebut it was worth it

November 29, 2017
Unprompted review

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