Really pleased with the service. Ordered a gift which unfortunately arrived broken. When I contacted Kilts Wi Hae, Lindsay kindly responded immediately and sent out a replacement with no questions ask... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great communication ad customer service. I loved that I could pick up the phone, and speak to an actual human being for help and advice. We now have the perfect beautiful high quality item for my... See more
Great might be over egging it but the delivery of my book relating to the history of the GREAT MUIR CLAN was delivered in a timely manner and did not disappoint. Not exactly up there with climbing M... See more
There was a little snag initially with the order. However after reaching out to them, they respond quickly and politely. I received my package in perfect condition. Not only was the product exactly... See more
Company details
Information provided by various external sources
Top selection of kilts for hire and onsite kiltmaker for all your kilt requirements. Stunning gift shop, stocking unique gifts, jewellery & watches. Plenty of free parking
Contact info
Scotstown Road , AB21 7PP, Newmachar, United Kingdom
- 01651869339
- sales@kiltswihae.co.uk
- www.kiltswihae.co.uk
4.7
Excellent
654 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 24 hours
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Great shop full of great gift ideas
November 5, 2025
Fantastic Service!
Very helpful and accommodating when I needed help at short notice. Went out of their way and I couldn't be happier with everything.
November 4, 2025
Super fast delivery
November 2, 2025
very nice product and great delivery
October 30, 2025
Fabulous quality and extremely pleased
Fabulous quality and extremely pleased. I would definitely recommend this company.
Fast delivery as well. Many thanks
October 26, 2025
Failed to make the item paid for…
Failed to make the item paid for available in the timeframe they said they couldd
October 8, 2025
I have dealt directly with this company…
I have dealt directly with this company and also received items ordered on my behalf as gifts from my family and we always have received excellent service from them. Wish I had discovered them few years ago!
October 2, 2025
No quick respond to resolve problem…
No quick respond to resolve problem with broken item
September 2, 2025
Really fast delivery
Really fast delivery. Item looks fine. My only grumble is that it's the 'old' modern tartan (purple) rather than the blue one. But I can live with that.
September 2, 2025
Service was fantastic and went out of…
Service was fantastic and went out of their way to help me
August 30, 2025
Wrong size ordered
Ordered a wrong size pair of tartan trousers (my fault) after a quick online chat and a callback the problem was quickly resolved, also added on a bow tie last minute with no extra postage charge,both items came promptly, very good quality and fit,will definitely be using them again in the future.
August 17, 2025
Unprompted review
Happy with purchase
Item was delivered swiftly and securely packaged.
Beautiful quality purse and good value.
Communication - no complaints at all. Very happy with purchase
August 9, 2025
From start to finish for my order magic
August 7, 2025
Beautiful brooch
The selection in online shop was excellent and goods exactly as described. Purchase arrived very quickly with good information about delivery times etc. I intend to use this firm again.
August 6, 2025
My go-to online higland wear store
I've ordered from this company a few times. The quality is always really good at a really good price. Good customer service as well.
July 31, 2025
Really great products
Really great products. Excellent customer service. Can’t fault them at all 🏴
July 30, 2025
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