KingSize Reviews 459

I placed a order a couple months ago and received my order with no problem. This month I had another charge on my card for 16.99. They signed me up to a buyers club without my authorization. I won't be ordering from them again.

Ordered 3 t shirts, saw online that some of their stuff runs small so I ordered a size bigger and it is still smaller than what unusually wear. I am returning and that process is fairly simple ALTHOUGH you will be paying a “processing fee” if you want your money back instead of a gift card and I had to pay for shipping again, even though dropping off at a preferred drop location to return something that King size lied about , the sizing.
If you like your stuff to fit right this is the place for you. It’s not qorth the few dollars saved.

I like big and tall because InAm Big and Tall! Well I’m concerned I ordered 2pairs of fleece Lined Sweat pants open cuffs in July 2024 I first was told August21 delivery Then a week ago I get email says September?Ibthink Those reps should tell you when you give #code that this item is back ordered? They didn’t tell me till I ordered it w my debit card- I’m waiting for 2 pair of pants- I need pants by winter because I had a fire in my apt and my winter cloths were destroyed- I have only a winter coat& Jacket& hoodie but no winter pants and because I’m big& Tall I can’t get these pants anywhere& I need to order 2 more heavy fleece line pants or sweat pants whichever they have- I told girl rep I want the fall/ winter catalog also so I can order the two extra pants she said ok I haven’t received it yet! But I’m planning to order 2more pants but I can’t have them back ordered I need them before October- I hope They will tell you when you give code that it’s back ordered that way you can maybe go to another color to get them sooner! 2 months is a long time to wait for 2 pants ordered in July!

I bought a polo shirt, wore it once, washed it once, and a seam came apart. These fools won’t do an exchange because it’s been washed. Absolutely no integrity! This is a simple issue for most retailers, but since KingSize is a scam, I get screwed with a $50 shirt that I only got to wear once.

I wish I would have read all the reviews below before purchasing. I give this company zero stars. I ordered a 3XLT blue champion t shirt, and what I received in the mail was a 7XL sweatshirt. When you call customer service
They only offered to start a return process to where I return the item and they give me a gift card. This place is a total scam. Absolutely, Do not purchase any item from this site.If you do not want to lose money.

I ordered one shirt and they signed me up for some recurring charge, that I luckily saw on my bank statement. I did not agree to this charge, even my receipt says nothing about it. I was able to call and they say they will refund me. Absolute scam.

$70 order and they sent the totally wrong item. Returned it, only got a $40 credit. Called 3 time said they couldn’t refund the shipping and the $7 hemming charge. Finally after 3 emails, they refunded the full amount but it was like pulling teeth. Use LL Bean they have XX Large pants and 34 inseams for big and tall guys. Didn’t like my first order, immediately got a return shipping label online and they refunded the whole amount.

Its all a SCAM at this point.
Husband is on the large size we we tried ordering him some polo work shirts from here.
Its been six months and multiple calls to customer service.
Items were delayed and we got no confirmation the only way we found this out was that we went to look up the order. Well now the order is no longer showing up on his account!
When we contacted customer service and they gave us a tracking number that hadn't updated and only said in transit. That was 2 months ago. Still nothing and the number no longer works.
Tried calling customer service again but couldn't get ahold of anyone. Ill try calling again but I'm stick of all this. 6 months for 2 shirts that are who knows where that have already been paid for and calling to talk to anyone is pain if you can get anyone to work with you at all.
Wont be ordering from this site ever again. Save yourself the time and effort and stay away.

Horrible! Horrible products! Horrible customer service! DO NOT ORDER FROM THIS COMPANY! You’ll likely regret it!

Excellent customer service. Called with a question and got a quick and honest answer. Fair pricing on quality products.

I have been ordering t shirts from king size for several years and I am very very very unsatisfied with my last to orders. I only ordered a second time is I thought it was a clearance item as to why shirts were so thin and not true to size, but my second order is just as bad. The shirts remind me when I go to Mexico because they have tissue thin shirts. I will be looking for a new place to buy my shirts.

I had an order in my cart. They refused to apply a coupon that said take an extra $30 off a $100 order. I added more eligible items to my cart for this coupon. It still wouldn't apply. Chat Customer service said because the items were on back order even though it showed in stock. I went back to edit my order, removed the coupons and found that the shirts that were for $11.99 were now $5.99. I went back to my cart and deleted all items then went back to the product page where they were listed as $5.99. I added those to my cart. When I went back to my cart they were $11.99 each. I contacted customer service via chat and they said there was nothing they could do. I sent screenshots and the web address. They told me to call customer service who tried to apply a coupon that did not give the same advertised price. They said it was showing $11.99 even though I was on the product page and it said $5.99. I sent them an email with the screenshots as requested. I feel like this website is not legimate and has been way to much hassle to purchase from. 4 hours time wasted to buy shirts for my husband.

First and only time ordering g through king size. I ordered five shirts for my husband's birthday. FedEx claimed to have left package on porch however I was not home at time of delivery. Never received the items. I was I formed I would have to make a police report and mail it back. I did and now they are saying they won't refund me after all. I explained from the get go I wasn't home at time of delivery and was assured I would get refund after making a police report. Now I'm being told no I am out of luck

0 Stars if I could! RUN away from this company! Starting charging me $16.95 (Member Fee) a month for 2 months before I caught them!! I never agreed to that charge to my card, I had to call them to have the monthly charge canceled. Very shady practices!

I would put zero stars if I could! Customer service is AWFUL. Ordered sz 15 men's waterproof clog. Received a size 7 women's floral tennis shoe! I used MY vehicle to return to UPS store, MY gas, MY time! Instead of giving me a proper refund, the customer service (on the phone) sent me a gift card via email to use instead of refunding my money! The gift card wasn't even enough to cover the money I was out for the purchase! They just lost my 20+ year of being a customer. Plenty of other places to shop for big and tall.

They mailed an item ordered almost 6 months ago and recipient has moved. They emailed the next day that the mailed package. I live in a different city over 5 hours away and it is my responsibility to track down package so I can get a refund. Customer service is exhausting and unhelpful. I will not use them again. They never seem to have products available and they refuse to do the right thing. No integrity!!!

Can't speak to an English person 1 problem 2 problem they will take your money even when they don't have it in stock give you a date 3 weeks later after talking to no one that cares sorry we don't have you items and never had slam but very quick to take your money I contacted the St attorney office and filed they told me about several complaints all ready on file do not do busniss with these loosers.

What happened to King Size? Once upon a time, they were a reputable company to deal with. I placed my order and waited but never got the clothing. They asked that I return the unreceived order before they can refund or replace the clothing. How am I supposed to do that?

Placed order.. was given a date I'd have it by.. never made it.. customer service less than helpful and since I speak English I was not able to understand the person I was speaking to hardly .. Don't order!!!!!! I'll update if and when I get my money back.

I placed an order and received it today. It came sooner than I expected which was great until I opened my package. I was shipped the wrong item. I called customer service and was told I have to make a payment for the correct item and I don't think I should have to pay for something I already paid for. I told them I want to return the incorrect item once they send me my correct item with a return label in the package, they refused. I offered to pay for the incorrect item at a discounted rate because it's not what I ordered and they could ship me the correct item, they refused. I have spent over 3 hours and 7 phone calls to them because they either hang up on me, transfer me to a department that is closed, or place me on hold for over an hour because I asked for a supervisor.