KingSize Reviews 459

I ordered an outfit for my father in-law and never received it. It is going on a year now and the website still says being shipped.

They refuse to refund me and will not send the an outfit I ordered!!

I will never use this website again and I will for sure tell everyone I know to never order from this place. Even after contacting customer service multiple times, and no help at all!!!!

Bought 3 men's flannel shirts from the catalog that were originally 72.99 & 67.99. They were on sale for 60% off.
They are cheaply made and coveredwith loose threads.
I feel cheated. There is no way these shirts were ever worth $70.
Will not be shopping at King Size again.

First, half of the order is back ordered, yet they charged my card the full amount which is illegal in California.

Second, 10 full days after ordering and nothing has arrived.

FedEx has no information on the status of the shipment.

Poor delivery!!! They chose to use FedEx and my delivery date was pushed back 5 times. Queries were answered with "Delivery progressing as scheduled"!!
POOR C/S!!!

When I first started buying from Kingsize I liked their shorts because they were real long. But the material was crap. Every single one of them got holes in the back and in the groin area. I had like 5 pairs. And everything is so expensive there and much of the stuff not made well. I go to other sources mostly now. I took a chance though and bought some more long shorts and I haven’t had any problems with them so far. They seem to be better material.

DON'T order from them. My ordered shirts did not fit. They were Tall and as long as a suit coat. The arms fit perfectly. I sent an inquiry about sizing for replacements of the ordered items and alternately, questioned the 10.99 I was being charged to return them. I got back a 'template' letter and my return confirmation popped up and said my return was sent to an email that is not mine. NEVER again.

Don't buy from here. You will regret it.
I tried to return an item and they withheld almost all of the money. They only keep records for 90 days so good luck getting any resolution.
They will send you 5,000 emails 10 per day.
They Bait and switch on all their sales items.
Sale items are for weird colors no-one would get caught dead wearing.
Stick to Amazon.

Would give zero stars if possible, sent the wrong items and wanted to charge me a second time to ship the right items

without me asking they started charging my paypal $16.95 for some rewards crap. I will NEVER buy from them again. I am SO DAMN MAD

They claim to have shipped my order. But they didn't. I checked with the shipping company they supposedly sent it with and was informed they never recieved the item and the label is just "created". They refuse to do anything about it. They claim if i wait about a month they will consider it lost and i "should" be eligible for a refund.

I stop using Kingsize 2 years ago because they continuously screwed up my orders. I decided to give them another chance and order a pair dress pants. First order in 2 years and they sent the wrong length pants as if they don’t even care. This company is incompetent. Now I order online from a company called DXL and they’ve gotten every order correct and they’re must faster delivery. Kingsize is a terrible online company.

I ordered a pajama set. It arrived, it was fair quality but I noticed there were 2 or 3 places where the stiching was completely missing. This resulted in holes. I contacted customer service and they wanted me to mail it back at my expense. I explained the garments arrived with holes. They were less bothered. I will never buy from them again.

This King Size men's Clothing on the internet is a terrible company, I waited 30 days for my delivery I paid postage. It was mailed to the wrong address by King Size and damaged when I finally received it. When I called customer service they were rude and unprofessional don't do business with this predator company. Stay away from King size like the plague...

I ordered a summer wardrobe for my son who is a big guy. We ordered t shirts, button downs, shorts and bathing suits. I was happy with the material and quality for the most part, the only issue I experienced was with the longer length t shirts. They were extremely long and when they were out of stock of one particular item they threw in a random T-shirt to replace it only it was 5x bigger than my son's size. The prices are definitely inflated for the quality of clothes and the least they could have done was make sure the random replacement was the correct size. I would only order from them again if it was a major sale.

I would give 0 stars . I got the credit card and I can't use it I have the credit but no one in customer service can explain why it won't work they jus keep sending me a new card that doesn't work. The shipping is insane seriously 2 weeks for delivery. The clothes to expensive for the quality you get I paid 85.00 for jacket that looks like it came from the dollar store . Stay away from this place seriously a scam.

If I could I would have left a NEGATIVE star for AWFUL customer service!! NEVER rec'd an email confirmation for purchase or delivery...sent defective shorts.(I purchased the same exact pants last year in a different shade but these were very odd and cut strange)..would only offer store credit or return but only wanted to give me a small portion of the cost!!!! NEVER explained the refund process....never told me I was only getting $8 back!!! NEVER AGAIN

Terrible take your money and say order was never placed refused to do the order and want you to place a new order. Don't use them please.

I have ordered from king size for probably 5 years at least. Most items seem to be overpriced for the quality of the item that you receive. I mean come on $42.99 for a plain T-shirt and then add on the exorbitant shipping... it is ridiculous! And once again the only reason I was buying this plain T-shirt was because they sent me a coupon that DIDN'T WORK by the way during the checkout process. I'm guessing that only one in 10 coupons sent to me actually works. The latest kick in the butt was my August 20th order which was delayed till sometime in September and now delayed until October 9th. So I now have four t-shirts out there somewhere to receive in October if they don't become delayed again. This is nothing unusual for king size. And they send out coupon codes like as if they're actually giving you something the latest laughable coupon was this morning when my t-shirts were delayed once again and it said sorry for the delay here is a 25% coupon on us. So when you scroll to the bottom it says 25% off on your HIGHEST priced item!!! So they are expecting you to buy at least two more items to get 25% off of one because they are so sorry that your order is delayed once again! This is insulting! And I can't even count the times I have used these special codes only to find out that they are not working. I have called customer service and told them my code wasn't working and was told that my code expired and I pointed out clearly it had not expired because it was not past the date and she insisted that yes sorry it was expired! I have ordered T-shirts that were delayed for so long that I forgot I ordered that color and reordered and got my new order and then weeks later got the original one! Honestly I don't know how these people stay in business. I am actively looking for somewhere that sells big and tall in my grandson's size with quality clothing and quality customer service because I have had enough.

Horrible customer service! I ordered 3 shirts, but received 2 shirts and a pair of shorts. Even though they admitted that it was their mistake, they insisted that I pay for the shirt a second time and send the shorts back to receive a refund. I told them that I was not going to pay a second time for a shirt that I haven't received. That would be stupid. The supervisor said that is their policy. I will never buy from them again what a scam.

Ordered from this company on the 22 of Aug. Website said they had the shoes I wanted to order. They held my money sent me a web confirmation # saying my order was being processed. So I went back on the site to view the shoes again. And to my surprise they were no longer available. Thinking I must have gotten the last pair, I said well good thing I got my order in . But for some reason my invoice changed right before my eyes. Now stating that it was out of stock. But yet the top of the page still said processing order . So I immediately called and customer service said her end was showing that the shoes were also there so I told her that my email changed and she had me hold came back and said they no longer had any. and no back stock she doesn't know why it said they were in but all she could do was to cancel and give me back my money. asked how long would it take my money to get back on my card. 72 hrs for something that was still pending. That turned into 12 days, and 3 phone calls to the bank. Will never order from this place again. And in my opinion online customer service stinks and are of no use at all .