Made the sale of my house and the purchase of the new one run smoothly. The online portal kept you informed, which made it easier to see how things where progressing without having to phone every five... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Made the sale of my house and the purchase of the new one run smoothly. The online portal kept you informed, which made it easier to see how things where progressing without having to phone every five... See more
Company replied
Great service. Easy online portal for tracking your transaction. Matthew H was very helpful throughout.
Company replied
They received the buyers solicitor details on 26th January, today 26th March they still haven't drawn up the contract. No matter how many times you call, they won't answer, even if they do, you g... See more
Company replied
We really appreciated the ease of everything being online and being able to track our progress through our secure tracker. Matthew Hosseiny became our solicitor after a few weeks in, he moved things a... See more
Company replied
Kirkstall Property Lawyers are experts perfectly placed to get you moving. We know that conveyancing has a reputation for being slow and complicated and customers are often left pulling their hair out when moves are delayed or transactions don't complete quickly enough. We have made it our mission to simplify the process, make costs transparent and give customers the information they need. We will keep you informed every step in the journey, from initial instruction to completion.
PO Box HK3, LS11 5QJ, Leeds, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kirkstall property lawyers have been fantastic throughout my house sale, they were very professional and where always there when I had any questions.
Highly recommend anybody selling or buying houses!

Reply from Kirkstall Property Lawyers
An excellent conveyancing service that had at its centre transparent communication and timely reporting so that as joint clients my wife and I always knew what was going on throughout the selling process. Exchange and completion was achieved as planned in spite of a challenging situation created by poor engagement by the purchasers' solicitor.

Reply from Kirkstall Property Lawyers
Carmen Li was my representative, on days she wasn't available or away someone always responded quickly.
Carmen was wonderful, kept me well updated and was patient throughout.
The other side complicated a few situations and Carmen pushed when needed, answered all questions I had (I'm a first time buyer so some issues I had no idea about) I'd be delighted to use them again when I move.

Reply from Kirkstall Property Lawyers
I've not had good experiences in the past with conveyancing lawyers, but Kirkstall Property Lawyers have given me a positive experience all the way through my recent house sale. Carmen,in particular, was brilliant, keeping me up to date and exuding positivity, even when I at one point began to have worries about the buyers, which thankfully turned out to be unfounded.
I also found the Customer Portal to be very user-friendly. All-in-all, a winner.

Reply from Kirkstall Property Lawyers
Positives
Easy to access online portal.
Good communication.
Negatives:
Case lead was changed several times at the early stages of sale.

Reply from Kirkstall Property Lawyers
We are very pleased with the service we had at Kirkstall. Our conveyancer, Terri-Anne and her team communicated and responded promptly and dealt with queries professionally and efficiently. Terri-Anne also helped us along some challenges and made the process go smoothly.
Very glad to have had Kirkstall conveyancing our house sale.

Reply from Kirkstall Property Lawyers
I had two main contacts and both responded instantly to my queries and concerns, in a professional but friendly manner. All documentation was handled promptly and all post and transfers were acknowledged as received. They reassured me along the way especially when there were challenges within the process.

Reply from Kirkstall Property Lawyers
All messages were timely, precise & clear. Action was taken in good time. More than one person worked on my case but all were knowledgeable about it. The feedback was informative & well informed.
A competent team who took the work from beginning to end without drama and without delay. Excellent

Reply from Kirkstall Property Lawyers
the service received from stonebow law was a nightmare - passed from pillar to post - no one knew anything to do with my case - right up until my case was handed over to Carmen. she single-handedly turned around my whole experience with the firm. She continuously kept me updated and responded quickly and professionally to all queries. she has been a pleasure to work with and is an asset to the company. I would not hesitate to use stonbow law on the provision Carmen dealt with in any future cases for me.

Reply from Kirkstall Property Lawyers
Purchase went through smoothly and the online portal made it easy to track progress throughout the whole process. Documents could be downloaded and the majority of documents you need to supply could just be uploaded to avoid the need to post everything. Was tricky to get hold of people on the phone but always replied same day via the online message system. Special thanks to Bobbie for ensuring that completion went through in tight timescales before mortgage offer expired. Service was good value for money.

Reply from Kirkstall Property Lawyers
I received regular and frequent updates. There was always someone available on the phone or via the online portal. Documentation was clear and readable. Every step felt supported. The case handler was efficient and friendly. Excellent service. Thank you.

Reply from Kirkstall Property Lawyers
like lots of things today, you must keep your solicitor up to date, and things progress well.
we had a problem in the chain but not but not with Kirkstall.
i will use them again

Reply from Kirkstall Property Lawyers
Couldn’t fault them at all !!!
Zaynab the lady in charge of my sale was just a start from beginning to end !

Reply from Kirkstall Property Lawyers
AVOID!!!
Worth to read the reviews before starting with them. Lots of complaints!
I can’t believe my process didn’t move forward at all for the 2 months! They won’t pick up the phone or even respond to emails saying they are not receiving anything…
Even the seller solicitor we’re trying to contact them to send them the contracts and they eventually did after 2 months..
It’s taking way too long.
Very poor, I would not recommend it to anyone.
Wouldn’t even give a star. 0/5!!

Reply from Kirkstall Property Lawyers
We found the Company very helpful, reasonably priced and easy to communicate with

Reply from Kirkstall Property Lawyers
Kirkstall where fast and efficient. If I sent a message they would reply within a couple of hours.
Answered any questions I had and explained things I was unsure on. They kept us informed of each step all the way through on the online case tracker. I would highly recommend these for any legal requirements you have.

Reply from Kirkstall Property Lawyers
Kept me informed throughout, no complaints at all, excellent over all

Reply from Kirkstall Property Lawyers
Unbelievably POOR!
6 months to complete the most straightforward sale with no onward chain. Worth reading the reviews, very similar complaints. How an estate agent recommends this outfit is beyond me. Great way of losing future business. Even the sales progressor employed by the agents couldn’t report any progress as communication was hard to come by. Completion date changed 3 times for no valid reason. Please take this review seriously and avoid at all costs or you’ll find yourself writing a very similar one yourself. AVOID!
5 stars for the speedy reply! I thought it would be at least 1month based on recent experiences. Just think if you provided the service you advertise you could get a positive review.
Thanks for the reply but it does seem automated as you can never locate peoples file………..great work Kirkstall.

Reply from Kirkstall Property Lawyers
Efficient, informative and friendly service, professional throughout the whole process. Would recommend to friends and family.

Reply from Kirkstall Property Lawyers
We found Kirkstall to be very professional, knowledgeable and attentive throughout.
Stuart and Ian were fantastic and really helped us through a complicated and emotive sale process.
The tracker really stood out to us as a great way to speed up the process, where rather than travelling in to an office to sign a document, we could print, sign and upload. Some documents obviously needed witnessing and sending tracked, however these were received and acted upon straightaway.
Their communication was great, we could always get in touch via the tracker to ask questions and seek reassurance.
We would definitely recommend Kirkstalls and when we decide to move again, we will be instructing Kirkstall.

Reply from Kirkstall Property Lawyers
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.