Kirkstall Property Lawyers Reviews 

248
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Made the sale of my house and the purchase of the new one run smoothly. The online portal kept you informed, which made it easier to see how things where progressing without having to phone every five... See more

Company replied

Rated 5 out of 5 stars

Great service. Easy online portal for tracking your transaction. Matthew H was very helpful throughout.

Company replied

Rated 1 out of 5 stars

They received the buyers solicitor details on 26th January, today 26th March they still haven't drawn up the contract. No matter how many times you call, they won't answer, even if they do, you g... See more

Company replied

Rated 5 out of 5 stars

We really appreciated the ease of everything being online and being able to track our progress through our secure tracker. Matthew Hosseiny became our solicitor after a few weeks in, he moved things a... See more

Company replied

Company details

  1. Lawyer
  2. Conveyancer

Information provided by various external sources

Kirkstall Property Lawyers are experts perfectly placed to get you moving. We know that conveyancing has a reputation for being slow and complicated and customers are often left pulling their hair out when moves are delayed or transactions don't complete quickly enough. We have made it our mission to simplify the process, make costs transparent and give customers the information they need. We will keep you informed every step in the journey, from initial instruction to completion.


Contact info

4.2

Great

TrustScore 4 out of 5

248 reviews

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4.2

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(248)

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Rated 5 out of 5 stars

Kirkstall = legendary

Kirkstall property lawyers have been fantastic throughout my house sale, they were very professional and where always there when I had any questions.

Highly recommend anybody selling or buying houses!

February 28, 2023
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Jenny Carr, thank you for your fantastic feedback! I'm really glad that everything ran smoothly for you. I hope we can support you again in the future. Many thanks, Katrina.

Rated 5 out of 5 stars

Transparent and timely reporting

An excellent conveyancing service that had at its centre transparent communication and timely reporting so that as joint clients my wife and I always knew what was going on throughout the selling process. Exchange and completion was achieved as planned in spite of a challenging situation created by poor engagement by the purchasers' solicitor.

January 23, 2023
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Stephen, thank you for your fantastic feedback! I'm really glad that everything ran smoothly for you. I hope we can support you again in the future. Many thanks, Abbie.

Rated 5 out of 5 stars

Wonderful company no complaints

Carmen Li was my representative, on days she wasn't available or away someone always responded quickly.
Carmen was wonderful, kept me well updated and was patient throughout.
The other side complicated a few situations and Carmen pushed when needed, answered all questions I had (I'm a first time buyer so some issues I had no idea about) I'd be delighted to use them again when I move.

February 2, 2023
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Hannah, thank you for your fantastic feedback! I'm really pleased that we met your expectations and I'll be sure to pass your comments onto Carmen. I hope we can support you again in the future. Many thanks, Abbie.

Rated 5 out of 5 stars

House selling- not as stressful as it used to be!

I've not had good experiences in the past with conveyancing lawyers, but Kirkstall Property Lawyers have given me a positive experience all the way through my recent house sale. Carmen,in particular, was brilliant, keeping me up to date and exuding positivity, even when I at one point began to have worries about the buyers, which thankfully turned out to be unfounded.
I also found the Customer Portal to be very user-friendly. All-in-all, a winner.

February 10, 2023
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Paul Hardy, thank you for your excellent feedback! I'm really pleased that we met your expectations and I'll be sure to pass your comments onto Carmen. I hope we can support you again in the future. Many thanks, Abbie.

Rated 5 out of 5 stars

Mostly Positives

Positives
Easy to access online portal.
Good communication.
Negatives:
Case lead was changed several times at the early stages of sale.

February 6, 2023
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi G Cooke, thank you for your fantastic feedback! I'm really glad that everything ran smoothly for you. I hope we can support you again in the future. Many thanks, Abbie.

Rated 5 out of 5 stars

House sale

We are very pleased with the service we had at Kirkstall. Our conveyancer, Terri-Anne and her team communicated and responded promptly and dealt with queries professionally and efficiently. Terri-Anne also helped us along some challenges and made the process go smoothly.
Very glad to have had Kirkstall conveyancing our house sale.

January 30, 2023
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Franziska R, thank you for your great feedback! I'm really pleased that we met your expectations and I'll be sure to pass your comments onto Terri-Anne. I hope we can support you again in the future. Many thanks, Abbie.

Rated 5 out of 5 stars

Property purchase

I had two main contacts and both responded instantly to my queries and concerns, in a professional but friendly manner. All documentation was handled promptly and all post and transfers were acknowledged as received. They reassured me along the way especially when there were challenges within the process.

January 23, 2023
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Stanka, thank you for your fantastic feedback! I'm really glad that everything ran smoothly for you. I hope we can support you again in the future. Many thanks, Abbie.

Rated 5 out of 5 stars

House Purchase

All messages were timely, precise & clear. Action was taken in good time. More than one person worked on my case but all were knowledgeable about it. The feedback was informative & well informed.
A competent team who took the work from beginning to end without drama and without delay. Excellent

December 22, 2022
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Simon, thank you for your fantastic feedback! I'm really glad that everything ran smoothly for you. I hope we can support you again in the future. Many thanks, Abbie.

Rated 5 out of 5 stars

if you are using this firm - ask for Carmen.....

the service received from stonebow law was a nightmare - passed from pillar to post - no one knew anything to do with my case - right up until my case was handed over to Carmen. she single-handedly turned around my whole experience with the firm. She continuously kept me updated and responded quickly and professionally to all queries. she has been a pleasure to work with and is an asset to the company. I would not hesitate to use stonbow law on the provision Carmen dealt with in any future cases for me.

December 8, 2022
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Olivia, thank you for your great feedback! I'm really pleased that we met your expectations and I'll be sure to pass your comments onto Carmen. I hope we can support you again in the future. Many thanks, Katrina.

Rated 5 out of 5 stars

Good Experience as Buyer

Purchase went through smoothly and the online portal made it easy to track progress throughout the whole process. Documents could be downloaded and the majority of documents you need to supply could just be uploaded to avoid the need to post everything. Was tricky to get hold of people on the phone but always replied same day via the online message system. Special thanks to Bobbie for ensuring that completion went through in tight timescales before mortgage offer expired. Service was good value for money.

November 28, 2022
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi William, thank you for your great feedback! I'm really pleased that we met your expectations and I'll be sure to pass your comments onto Bobbie. I hope we can support you again in the future. Many thanks, Abbie.

Rated 5 out of 5 stars

Great service at a reasonable price.

I received regular and frequent updates. There was always someone available on the phone or via the online portal. Documentation was clear and readable. Every step felt supported. The case handler was efficient and friendly. Excellent service. Thank you.

October 24, 2022
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Sally, thank you for your great feedback! I'm really glad that everything ran smoothly for you. I hope we can support you again in the future. Many thanks, Abbie.

Rated 5 out of 5 stars

Lorraine and Josh were great

like lots of things today, you must keep your solicitor up to date, and things progress well.
we had a problem in the chain but not but not with Kirkstall.
i will use them again

August 31, 2022
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi David, thank you for your great feedback! I'm really pleased that we met your expectations and I'll be sure to pass your comments onto Lorraine and Josh. I hope we can support you again in the future. Many thanks, Abbie.

Rated 5 out of 5 stars

Couldn’t fault them at all !!!

Couldn’t fault them at all !!!
Zaynab the lady in charge of my sale was just a start from beginning to end !

August 26, 2022
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Casa, thank you for your great feedback! I'm really pleased that we met your expectations and I'll be sure to pass your comments onto Zaynab. I hope we can support you again in the future. Many thanks, Abbie.

Rated 1 out of 5 stars

AVOID!!

AVOID!!!
Worth to read the reviews before starting with them. Lots of complaints!
I can’t believe my process didn’t move forward at all for the 2 months! They won’t pick up the phone or even respond to emails saying they are not receiving anything…
Even the seller solicitor we’re trying to contact them to send them the contracts and they eventually did after 2 months..
It’s taking way too long.
Very poor, I would not recommend it to anyone.
Wouldn’t even give a star. 0/5!!

August 25, 2022
Unprompted review
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Reply from Kirkstall Property Lawyers

Good afternoon Marta, I am extremely sorry to read your comments. Unfortunately, I will not be able to locate your details on our system based on the information provided. I will contact you via Trustpilot for further information so I can escalate this to a senior manager. Kind regards, Abbie

Rated 5 out of 5 stars

Recommended Company

We found the Company very helpful, reasonably priced and easy to communicate with

August 23, 2022
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Eileen, thank you for your great feedback! I'm really glad that everything ran smoothly for you. I hope we can support you again in the future. Many thanks, Abbie.

Rated 5 out of 5 stars

Kirkstall where fast, reliable and efficient

Kirkstall where fast and efficient. If I sent a message they would reply within a couple of hours.
Answered any questions I had and explained things I was unsure on. They kept us informed of each step all the way through on the online case tracker. I would highly recommend these for any legal requirements you have.

August 16, 2022
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Jemma, thank you for your fantastic feedback! I'm really glad that everything ran smoothly for you. I hope we can support you again in the future. Many thanks, Abbie.

Rated 5 out of 5 stars

Kept me informed throughout

Kept me informed throughout, no complaints at all, excellent over all

August 10, 2022
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Melanie, thank you for your great feedback! I'm really glad that everything ran smoothly for you. I hope we can support you again in the future. Many thanks, Abbie.

Rated 1 out of 5 stars

Unbelievably POOR!!!!

Unbelievably POOR!
6 months to complete the most straightforward sale with no onward chain. Worth reading the reviews, very similar complaints. How an estate agent recommends this outfit is beyond me. Great way of losing future business. Even the sales progressor employed by the agents couldn’t report any progress as communication was hard to come by. Completion date changed 3 times for no valid reason. Please take this review seriously and avoid at all costs or you’ll find yourself writing a very similar one yourself. AVOID!

5 stars for the speedy reply! I thought it would be at least 1month based on recent experiences. Just think if you provided the service you advertise you could get a positive review.
Thanks for the reply but it does seem automated as you can never locate peoples file………..great work Kirkstall.

August 6, 2022
Unprompted review
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Reply from Kirkstall Property Lawyers

Good Morning Andrew, I am extremely sorry to read your comments. Unfortunately, I will not be able to locate your details on our system based on the information provided. I will contact you via Trustpilot for further information so I can escalate this to a senior manager. Kind regards, Abbie

Rated 4 out of 5 stars

Efficient

Efficient, informative and friendly service, professional throughout the whole process. Would recommend to friends and family.

August 5, 2022
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Gillian, thanks for your fantastic feedback! I'm glad that we met your expectations! I hope we can support you again in the future. Many thanks, Abbie.

Rated 5 out of 5 stars

100% recommend and we will instruct again

We found Kirkstall to be very professional, knowledgeable and attentive throughout.

Stuart and Ian were fantastic and really helped us through a complicated and emotive sale process.

The tracker really stood out to us as a great way to speed up the process, where rather than travelling in to an office to sign a document, we could print, sign and upload. Some documents obviously needed witnessing and sending tracked, however these were received and acted upon straightaway.

Their communication was great, we could always get in touch via the tracker to ask questions and seek reassurance.

We would definitely recommend Kirkstalls and when we decide to move again, we will be instructing Kirkstall.

August 3, 2022
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Bryony, thank you for your great feedback! I'm really pleased that we met your expectations and I'll be sure to pass your comments onto Stuart and Ian. I hope we can support you again in the future. Many thanks, Abbie.

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