Kitchen Door Hub Reviews 531

TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

Gave it 4 stars, was going to drop it to a lot lower due to excessive delivery costs (extra charges on top of the standard delivery charge even when they advertised free delivery), delivery was a day... See more

Rated 5 out of 5 stars

The assistance and attention to detail provided by these people was second to none. We were trying to match 2 doors for an additional kitchen larder unit. We added this unit to facilitate installing a... See more

Rated 5 out of 5 stars

Super doors (J-Pull Knebworth drawers in Blush Pink) - much better than buying primed mdf and having them sprayed in my opinion as the vinyl material is so smooth and perfect! The little detail in the... See more

Company replied

Rated 5 out of 5 stars

I ordered a few sample kitchen doors from online suppliers and obtained several quotes. I don’t usually use the cheapest quote but on this occasion and based on their sample door I did. I used kitchen... See more

Company replied

Company details

  1. Kitchen Supply Store

Information provided by various external sources

1059-1069 Kingsbury Road, Tyburn, Birmingham, B35 6AJ


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

531 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 3 out of 5 stars

Great door very disappointing delivery charge.

The single door I purchased was excellent quality and the price was competitive, however the delivery charge was excessive.

May 1, 2025
Kitchen Door Hub logo

Reply from Kitchen Door Hub

Hi Nicholas,

Thank you for your feedback!
We're really pleased to hear you were happy with the quality of the door and found the price competitive. We do understand your concern about the delivery charge—it's something we continually review to ensure we're offering the best value while maintaining reliable and secure shipping. Your comments are appreciated and will certainly be taken into consideration.

Please do not hesitate to reach out to us if you require any further assistance in the future.

~The KDH team.

Rated 5 out of 5 stars

Outstanding Quality and Service.

Quality of carcasses and doors is exceptional. The service and communication is outstanding. I under ordered cornice (my fault!!) needed one length to finish off. I received the same great service and attention for this low value item as I did for the £1000's spent on the rest of the kitchen. This is the mark of a company that values its customers. I've used Kitchen Door Hub a number of times over the years and wouldn't go anywhere else. A big thank you to everyone that makes it tick at this company.

May 6, 2025
Unprompted review
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Reply from Kitchen Door Hub

Hi Terry,

Thank you for such a thoughtful and generous review!
We're so pleased to hear that you've consistently had a great experience with us over the years. It means a lot to know that our service and attention to detail made a difference—even on a smaller follow-up order.
If you ever require any assistance in the future, please do not hesitate to reach out to us.

~The KDH team.

Rated 5 out of 5 stars

Fast delivery and great product

Ordered for quick delivery and they got my handles to me within 24 hours which was ideal as carpenter was on site to fit. Quality is good and they look great on my wardrobes. Excellent service and this exact same design was cheaper with these guys than other sellers

May 1, 2025
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Reply from Kitchen Door Hub

Hi Sue,

Thank you so much for your kind feedback!
We're thrilled to hear your order arrived quickly and just in time for your carpenter. It's great to know you're happy with the quality and look of the handles—and even better that you found them at a great price. We really appreciate your support and hope to assist you again in the future!

~The KDH team.

Rated 5 out of 5 stars

Excellent product quality and time…

Excellent product quality and time delivery as expected.
Much better than other bigger suppliers.
I will definitely use again.

May 1, 2025
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Reply from Kitchen Door Hub

Hi Jaume,

Thank you for taking the time to leave us a 5* review.
We are thrilled to hear that our product quality and timely delivery met your expectations.
We look forward to working with you again in the future.

~The KDH team.

Rated 5 out of 5 stars

Good product good delivery

Good product good delivery

May 1, 2025
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Reply from Kitchen Door Hub

Hi,

Thank you for your kind words and for taking the time to leave us a 5* review.
We are glad to hear that you are happy with both the product and the delivery.
If you require any assistance in the future, please do not hesitate to contact us.

~The KDH Team.

Rated 4 out of 5 stars
Kitchen Door Hub logo

Reply from Kitchen Door Hub

Hi Steve,

Thank you for taking the time to leave us a review.
We are glad to hear that you had a great experience with both our communication and product.
If you require any assistance in the future, please do not hesitate to contact us.

~The KDH Team

Rated 5 out of 5 stars

Good quality items pall delivered well…

Good quality items all delivered well packed and in quick time
Out second order from them not disappointed.

March 7, 2025
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Reply from Kitchen Door Hub

Hi Steve,

Thank you so much for taking the time to leave us a 5* review, we appreciate your feedback.
We are delighted to hear that you are pleased with the quality of our products and the timely delivery. Its great to know that your second order met your expectations and we look forward to working with you again in the future.

~ The KDH Team.

Rated 4 out of 5 stars

Good product

Good product, delivery was good, wrapped well.

February 7, 2025
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Reply from Kitchen Door Hub

Hi Martin,

We are delighted to hear that you are pleased with both your delivery and the packaging as well as the product itself.
Thank you for taking the time to share your feedback with us.
Please do not hesitate to reach out to us if you require any assistance in the future.

~The KDH Team.

Rated 5 out of 5 stars
Kitchen Door Hub logo

Reply from Kitchen Door Hub

Hi,

Thank you for taking the time to leave us a 5* review.
We are happy to hear that your wardrobe doors arrived on time and met your expectations.
If you require any further assistance, please do not hesitate to contact us.

~The KDH Team.

Rated 5 out of 5 stars

Replacement kitchen cupboard doors

Excellent product quickly despatched. Matches original drawers perfectly.
Easy to fit and adjust.
Replacement door was also very quickly sent after minor problem was quickly resolved.
Thanks for a great service.
Regards, Bob Small

January 22, 2025
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Reply from Kitchen Door Hub

Hi Bob,

Thank you so much for your kind feedback.
We are thrilled to hear that your items arrived promptly and were a perfect match to your original drawers.
We are also glad that we could quickly resolve the minor issue and get your replacement door to you without swiftly without any delay.
Should you require any assistance in the future, please do not hesitate to reach out, always happy to help.

~The KDH Team.

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. I was adding a base unit to my existing kitchen and needed a door to match. Got the perfect match from Kitchen Door Hub. Great price and great service

January 28, 2025
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Reply from Kitchen Door Hub

Hi David,

Thank you for your kind words and taking the time to leave us a 5* review.
We are thrilled to hear that you were able to find the perfect match for your existing kitchen.
We pride ourselves on offering excellent service and it's fantastic to know that your experience reflected that.
Please do not hesitate to reach out to us should you require any assistance in the future.

~The KDH Team.

Rated 5 out of 5 stars

all good well please good service

all good well please good service

January 14, 2025
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Reply from Kitchen Door Hub

Hi Robert,

Thank you for taking the time to leave us a 5* star review.
We are delighted to hear that you are pleased with the service.
If you require any assistance in the future, please do not hesitate to contact us.

~ The KDH Team.

Rated 1 out of 5 stars

Items out of stock no refund

I would not recommend this company at all
Ordered items for £700 on Sunday Monday morning I was advised that these items have been discontinued. Requested a refund immediately and a few days later was advised that it has been processed and will take 3-5 days. 11 days have passed and they are still keeping hold of my money they said that it was only processed yesterday and will take 5-10 days now
Huge inconvenience and massive mistake
Do not use

December 1, 2024
Unprompted review
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Reply from Kitchen Door Hub

Hi Kinga,

Thank you for taking the time to leave us a review, we truly value all feedback.
Upon reviewing your order, i can confirm that the refund was requested on the 02/12/24 and processed within four working days on the 09/12/24.
This is well within our advised guideline of 5-10 working days.
Kind regards.

~The KDH Team.

Rated 5 out of 5 stars

Kitchen doors matched my others and…

Kitchen doors matched my others and great service .

November 29, 2024
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Reply from Kitchen Door Hub

Hi Louisa,

Thank you for taking the time to leave us a 5* review.
We are thrilled to hear that the doors are a perfect match to your existing kitchen and that you happy with our service.
If there is anything we can assist you with in future, please do not hesitate to contact us.

~The KDH Team.

Rated 5 out of 5 stars

Good choice

Good choice, good customer service, smooth delivery.

October 17, 2024
Kitchen Door Hub logo

Reply from Kitchen Door Hub

Hi George,

Thank you for taking the time to leave us a 5* review.
We are thrilled to hear that you had a positive experience with our service, from product selection to delivery.
If you require any assistance in the future, please do not hesitate to contact us, we are always happy to help.

~The KDH Team.


Rated 5 out of 5 stars

Fast delivery of a standard cupboard…

Fast delivery of a standard cupboard car is which was of decent quality

September 17, 2024
Kitchen Door Hub logo

Reply from Kitchen Door Hub

Hi Alan,

Thank you for taking the time to leave us a 5* review.
We are pleased to hear that your delivery was fast and that you are satisfied with the quality of your unit.
Please do not hesitate to reach out to us in the future, if you require any further assistance.

~The KDH Team.

Rated 5 out of 5 stars

Easy to order

Easy to order, quick delivery and accurately made

September 17, 2024
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Reply from Kitchen Door Hub

Hi Joe,

Thank you for your wonderful feedback.
We are glad to hear that you found the ordering process easy and that your delivery was quick and accurate.
We look forward to working with you again in the future.

~The KDH Team.

Rated 5 out of 5 stars
Kitchen Door Hub logo

Reply from Kitchen Door Hub

Thank you for taking the time to leave us a 5* review.
We are delighted to hear that your pleased with the fast and reliable service that you received.
If you need any assistance in the future, please do not hesitate to contact us, we are always happy to help.

~The KDH Team.

Rated 5 out of 5 stars

Order delivered on time

Order delivered on time, pre drilled holes perfect. Second time I’ve ordered and will definitely order again.

August 2, 2024
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Reply from Kitchen Door Hub

Hi Mr Dyas,

Thank you for your feedback. We are thrilled to hear that your order was delivered on time and that everything, including the pre-drilled hinge holes, met your expectations.
We look forward to hearing from you again in the future, please do not hesitate to reach out if you require any assistance.

~The KDH Team.

Rated 5 out of 5 stars

Easy to order on website

Easy to order on website. Two doors custom made and came within specified time frame. Have had doors custom made previously from this company with no issues and would use them again if needed in the future. Nice doors.

July 2, 2024
Kitchen Door Hub logo

Reply from Kitchen Door Hub

Hi Jayne,

Thank you for taking the time to leave us a 5* review.
We are delighted to hear that you found our website easy to navigate and that your custom sized doors arrived within the allotted time frame.
We look forward to hearing from you again in the future.

~The KDH Team.

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