Kitchen Door Workshop Reviews 

4,251
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that items arrive well-packaged, look wonderful once installed, and fit perfectly. Reviewers also highlight the helpful customer service and efficient delivery times experienced across multiple orders without any major issues. Some people were satisfied with the simple and straightforward process of ordering color swatches prior to finalizing their main purchases. Consumers additionally appreciate the clear communication, professional guidance, and prompt support provided by the team throughout the entire journey. Buyers note that getting expert advice over the phone makes ordering custom replacements much easier.

What people talk about most

Product

People report positive experiences with product, expressing absolute satisfaction with the excellent quality... See more

Order

Reviewers highlight positive experiences with their order, noting that the online process is easy and... See more

Quality

Clients share positive opinions on quality, highlighting excellent craftsmanship, precise measurements, and... See more

Service

Customers consistently note positive experiences with service, highlighting prompt email replies, helpful... See more

Delivery service

Customers expressed great satisfaction with the delivery service, noting that items arrived on time and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used Kitchen Door Workshop on a few occasions now, and have never been disappointed with the quality of the doors supplied. The customer service really is second to none with any queries answer... See more

Company replied

Rated 5 out of 5 stars

Just used several panels in the remodelling of part of the kitchen already having Used their panels probably 10 years ago. The panels were perfect and even the colour matched the originals, so no fadi... See more

Company replied

Rated 5 out of 5 stars

I had my kitchen doors renewed by KDW some time ago and needed to order a new door for an extra cabinet I am able to add. Found same door available (although it has been renamed). Getting the correct... See more

Company replied

Rated 5 out of 5 stars

Great website and good colour samples are sent very quickly. I found it was best to speak to Sales so that correct parts are ordered. Cupboards and doors arrived with a good courier company. ( no... See more

Company replied


Company details

  1. Kitchen Furniture Store
  2. also in
  3. Cabinet Store
  4. Door Shop
  5. Furniture Store
  6. Home Improvement Store
  7. Kitchen Supply Store

Written by the company

Kitchen Door Workshop has been supplying replacement kitchen doors since 1996. Our price guarantee, up to 10 year manufacturers' guarantee and secure online payment facilities mean that you can buy with confidence from the UK's largest and longest established replacement kitchen door specialist.

Kitchen Door Workshop Details

Written by the company

Up to 10 Year Manufacturers Warranty
All our Cambio and Legato kitchen and bedroom doors are covered by a 10 year manufacturer's warranty. Our Integrity, Trends and Visions kitchen and bedroom doors are covered by a 6 year warranty.
Free Delivery Over £500
Get fast and free delivery on all orders over £500.
Pick A Delivery Date
Choose the most convenient date to take delivery of your new doors.
Trading Since 1996
Kitchen Door Workshop has been owned and managed by our family since 1996, before successfully moving into employee ownership in 2020.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(4,251)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered some made to measure doors…

I ordered some made to measure doors and drawer fronts for a customer. The lead time was good and the quality was also very good. Great service especially with the hinge cutting to save time. All in all very pleased with the service and the quality. The delivery was on time. I will be back if any other customers want a kitchen makeover.

July 22, 2025
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Hi Sean

It's great to hear that you were impressed with the quality of our made to measure doors and customer service.

We look forward to you ordering from us again soon!

Thank you for taking the time to leave us a 5* review.

Kind regards

Kitchen Door Workshop

Rated 5 out of 5 stars

Easy to select doors and specify order.

Easy to select doors and specify order.
Excellent quality product

July 21, 2025
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Hi Graham

It's great to hear that you think our doors are excellent quality and that our website was easy to use.

Thank you for leaving us a 5* review

Kind regards

Kitchen Door Workshop

Rated 5 out of 5 stars

Delighted with my new doors

My new doors arrived safely, well packaged and in perfect condition.
Communication was smooth throughout, and delivery was prompt.
Highly recommend.

July 14, 2025
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Hi Cathy

We are pleased to hear that you are happy with your new doors and that delivery was prompt.

Thank you for leaving us a 5* review.

Kind regards

Kitchen Door Workshop

Rated 5 out of 5 stars

Excellent match!

I don't think I could have got a closer match! You would never know the difference between my current doors/panels and the ones I replaced.
Packaged very well, all arrived on time.
I would say that the website could do with some improvements, as when ordering the drawer fronts, you have to select "standard door" as the option, so can be a bit confusing, but overall, very happy and would 100% use again!

July 16, 2025
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Hi Kelly

It's great to hear that you found such a close match with our doors and panels and that everything arrived safely with you and on time.

We are sorry to hear you found our website slightly confusing when you ordered your drawer front. We supply replacements for a variety of different companies so we understand that it can be tricky. Our Customer Service Team are always on hand to help should you ever need any advice in the future.

As there are no standard sizes across the industry for drawers we decided anything 282mm or lower in height would be supplied in the drawer front design and anything 283mm or higher would be supplied in the door front design. This information can be found in the product specification tab on the doors page.

We appreciate your comment and will take your feedback on board.

Thank you for taking the time to leave us a 5* review, we look forward to ordering from us again soon!

Kind regards

Kitchen Door Workshop

Rated 5 out of 5 stars

Excellent to deal with and quality product.

Easy to navigate the website and find the right product, excellent communications, prompt delivery of quality products which were exactly as ordered and a perfect fit.

July 8, 2025
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Hello Dave

It's great to hear you found our website easy to use and our doors great quality.

Thank you for taking the time to leave us a 5* review.

Kind regards

Kitchen Door Workshop

Rated 5 out of 5 stars

missed first delivery on 7/7

missed first delivery on 7/7. Wasnt expecting delivery so quick after dispatch email. Second delivery on 8/7 was good. Item arrived in a very good condition and no damage. Very well packaged. Would not hesitate to order from them again and would highly recommend

June 25, 2025
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Reply from Kitchen Door Workshop

Hi Russell

It's great to hear your order arrived safely. We send a tracking information email the day before delivery is due as sometimes orders can be ready quicker than expected.

Thank you for taking the time to leave us a 5* review.

We look forward to you ordering from us again soon!

Kind regards

Kitchen Door Workshop

Rated 5 out of 5 stars

First class Company

This is an excellent Company to deal with. Prompt and courteous service. Their products are extremely well made with a great selection of styles and colours. I would highly recommend them to anyone wanting new doors, drawer fronts etc.
Well done Kitchen Door Workshop!

June 26, 2025
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Hi

Thank you for all of the compliments. We are really happy you liked our selection of colours and door styles and thought our products were really well made.

Thank you for the recommendation and for taking the time to leave us a 5* review.

Kind regards

Kitchen Door Workshop

Rated 5 out of 5 stars

Exceptional customer experience.

Its just really refreshing that you find something that actually works these days, you send your requirements you get back exactly what you ordered in good time and in good condition. Customer support is exceptional and I would thoroughly recommend them.

June 20, 2025
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Hi Derek

What great praise, we are really happy you've got exactly what you ordered and that we could assist you through your purchase.

Thank you for the recommendation and for leaving us a 5* review.

Kind regards

Kitchen Door Workshop

Rated 5 out of 5 stars

Great experience with this company.

The website was easy to navigate, Jess the customer accounts manager was very helpful with follow up emails and made me feel like a valued customer. The time from placing the order to delivery was very fast, two weeks. The doors were well packaged and when I opened them prior to fitting they were exactly as described, I was very pleased with the product. I have no hesitation recommending this company and I will do so to my customers. Great work Kitchen Door Workshop and many thanks, Robert.

June 13, 2025
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Hi Robert

We are really please to hear that you had such a great experience ordering from us - our customer service team are always on hand and happy to help - I will be sure to pass you kind comments on to Jess.

Thank you for the recommendation and 5* review, we really appreciate it!

Kind regards

Kitchen Door Workshop

Rated 5 out of 5 stars

Good company

Staff very friendly & helpful a good quality product also the packaging

June 12, 2025
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Hello Pete

It was our pleasure to be able to help you!

Thank you for taking the time to leave us a 5* review.

Kind regards

Kitchen Door Workshop

Rated 5 out of 5 stars

Great Site - Great customer care

Have used the site a few times now as the customer service is great and communications top notch. Help is at hand if needed as it took a little getting used to the working of the site. They had everything needed for updating your kitchen and with colour swatch was able to perfectly match what I needed.

June 10, 2025
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Hi John

We are really pleased that we could help you with your order, we hope you enjoy your newly updated kitchen!

Thank you for taking the tine to leave us a review we really appreciate it!

Kind regards

Kitchen Door Workshop

Rated 5 out of 5 stars

Fantastic customer service

I found the on line ordering system a little clumsy however when I realised I had made a mistake I contacted Hannah who sorted out out very quickly and efficiently.
Fantastic customer service.
I have not got the doors yet but based on the free colour chart and sample door I am sure I will be delighted
Many thanks

May 22, 2025
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Reply from Kitchen Door Workshop

Hi Steven

Thank you for the compliments on our fantastic customer service, I will be sure to pass your kind words on to Hannah.

Thank you for leaving us a 5* review.

Kind regards

Kitchen Door Workshop

Rated 5 out of 5 stars

Great Product

Great service, great product. Kitchen looks great !

May 20, 2025
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Hi Stephen

We are really pleased to hear that your kitchen looks great, we love to see our customers' kitchen makeovers, so please feel free to send us some photo's.

Thanks you for the 5* review.

Kind regards

Kitchen Door Workshop

Rated 5 out of 5 stars

Dealing with kitchen Door Workshop has…

Dealing with kitchen Door Workshop has been first class. They sent out colour samples (free of charge)
and gave good advice.
I ordered the doors over the phone it couldn’t have been easier.
Their Web site is very informative and simple to operate, however the colour photography is a little misleading. Always get a colour swatch.
I look forward to receiving my doors.

May 6, 2025
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Hi Philip

It's great to hear that you you found it easy to order from us and are happy with the 1st class service you received.

Yes, we always advise customers to take full advantage of ordering our free sample colour swatches before placing an order to ensure that they are happy with the colour.

Our colour swatches are the exact vinyl used on the doors and give a true representation of the colour and finish. We are aware that something as simple as a different screen resolution can present the colours differently from one customer to the next!

Thank you for taking the time to leave us a 5* review.

Kind regards

Kitchen Door Workshop

Rated 5 out of 5 stars

Great customer services

Great customer services team when buying from this company to help you.

April 19, 2024
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Hello Mrs Horne

I am sorry to hear that you have found your matt finish doors so hard to clean, we appreciate how frustrating it must be to see fingerprints and other dirty marks on your new doors.

Since purchasing your doors over a year ago, we’ve sold thousands of matt doors, and it is very unusual to hear of difficulties relating to keeping the doors clean.

We will be in contact directly to chat everything over.

Thank you for your review.

Kind regards

Kitchen Door Workshop

Rated 4 out of 5 stars

Very good friendly efficient service

Very good friendly efficient service. Very helpful
Bit suprised at the cost of delivery. £29!
Very

April 15, 2025
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Hi Coleen,

It’s lovely to hear you found the service efficient and friendly!

Delivery of big bulky items (like kitchen doors) is always a bit tricky, and we’ve erred on the side of having reliable couriers who take good care of things, rather than the cheapest possible option.

That said, we’re constantly in conversation with our delivery partners about how to get the best price for the best service, and we appreciate your feedback on this subject.

Thank you for your review!
Kind Regards,
Kitchen Door Workshop.

Rated 5 out of 5 stars
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Hi Caroline

We are happy that we could help you!

Thank you for taking the time to leave us a 5* review.

Kind regards

Kitchen Door Workshop

Rated 5 out of 5 stars

Excellent Web sire

Very easy to search through the Web site.
Plenty of choice and the prices are clearly displayed.
Looking forward to the colour samples and then can buy some doors.

April 7, 2025
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Hi Wendy

It's great to hear that you've found our website so easy to navigate.

Thank you for taking the time to leave us a 5* review.

Kind regards

The Kitchen Workshop Team

Rated 5 out of 5 stars

Really good

Easy ordering from start to finish, great guidelines for how to measure cupboards. Prompt delivery, really great how they give you a delivery date in advance and good quality. Plus the web site gives you a clear picture of colour and design of the cupboards. I got exactly what I wanted.

March 31, 2025
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Hi Jacqueline

We are really happy to hear that you found it easy to order from us and that you're pleased with the quality, colour and design of your doors.

Thank you for taking the time to leave us a 5* review.

Kind regards

The Kitchen Door Workshop

Rated 5 out of 5 stars

Very happy with service and doors.

We liked the fact that we could order a cheap sample to check that we had the right match. I phoned up three times with questions (then I watched their video and realised I had wasted their time!) and each time they were very helpful. The order arrived on the specified day. The doors and drawer fronts are good quality and look good. Overall, we were very impressed.

March 19, 2025
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Hi Dawn

We are always happy to help, and it's great to hear that you are happy with the quality and look of your new doors and drawers.

Thank you for taking the time to leave us a 5* review.

Kind regards

The Kitchen Door Workshop Team

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