Kitchen MakeoversReviews 

432
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 307 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the entire process pleasant from initial contact to completion. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency, clear communication, and the care taken to ensure satisfaction. Reviewers are particularly impressed with the high quality of the products, including doors, worktops, and fittings, which contribute to a beautiful and modern kitchen aesthetic. The pricing is also frequently mentioned as reasonable, offering great value for the quality of work and materials received. However, some customers also noted issues with timings being slightly off, though these were often rectified quickly. A few other people also felt that the service was unprofessional, citing instances where fitters did not show up as scheduled or the work took longer than anticipated, leading to some finishing details being flawed.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, helpfulness,... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent and professional... See more

Product

Customers consistently note positive experiences with product, often expressing delight with their new... See more

Quality

Reviewers highlight positive aspects of quality, expressing delight with the high standard of work,... See more

Price

Reviewers mention positive feedback about price, consistently finding it to be very reasonable and fair.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We underwent a partial kitchen makeover, as our units were still in good condition. New worktops,sink & taps, gas hob, & integrated fridge. Sales person Andy came out and explained the process, and we... See more

Company replied

Rated 5 out of 5 stars

From the first visit I felt comfortable. Craig listened to me & gave me all options available. There was no hard sell which I really appreciated. The kitchen fitter was amazing. He has done an absolut... See more

Company replied

Rated 5 out of 5 stars

John was great from the initial visit and whilst the work was undertaken. He kept us informed of everything that was happening and when. The fitters were courteous and tidy. The job when complete l... See more

Company replied

Rated 5 out of 5 stars

Absolutely wonderful experience with Kitchen Makeovers. From start to finish this company have helped me create a beautiful kitchen. Jamie - some of the best customer service I have received in a... See more

Company replied


Company details

  1. Kitchen Remodeler
  2. Kitchen Supply Store

Written by the company

We specialise in delivering cost-effective and reliable kitchen renovation services to give your home a fresh new look. Our team is dedicated to modernising kitchens with high-quality workmanship at an affordable price. Whether you're looking to update your kitchen's design, improve functionality, or enhance its overall aesthetic, our renovation services are tailored to meet your needs. With our attention to detail and commitment to customer satisfaction, we strive to provide a hassle-free experience from start to finish. Let us transform your kitchen and bring your vision to life!


Contact info

4.8

Excellent

TrustScore 5 out of 5

432 reviews

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1-star

No history of asking for reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(432)

309 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend.

Very prompt service. As soon as I made the enquiry Richard contacted me and arranged to come and see us.
Such a nice guy and extremely helpful. He emailed us a quote within a couple of days which we were very happy with. He came to measure up and left us a sample of the cupboard doors we'd chosen so we could match the colour with anything else we needed to get. He even got us some paint to match the cupboards so we could paint a freestanding unit and radiator cover the same as the kitchen cupboards. Fitting was arranged for three weeks later. With only a couple of days to go we also decided to get splashbacks to match the worktops we'd chosen and that was no problem. Paul was an excellent fitter, very pleasant and prompt and tidy.

February 11, 2026
Unprompted review
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Reply from Kitchen Makeovers

Richard and Paul will be delighted to hear such positive feedback regarding their service and attention to detail. We pride ourselves on being helpful and flexible, so it is great to know that providing the matching paint and adding the splashbacks at short notice helped you achieve the perfect look for your kitchen. Thank you for highlighting Paul’s tidy and prompt installation—enjoy your newly transformed space!

Rated 5 out of 5 stars

The team were great from start to…

The team were great from start to finish. Clearly communicated the whole process and responded quickly to all questions. The final result was fantastic

January 14, 2026
Unprompted review
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Reply from Kitchen Makeovers

Communication is a top priority for us, so it is brilliant to hear that the team kept you well-informed and responded promptly throughout the project. We are delighted that you are so pleased with the final result and that the entire process was a success from start to finish. Thank you for the great review!

Rated 4 out of 5 stars

Good friendly team

Good friendly team, professional and trustworthy. Fit quality was excellent.
Very pleased

February 9, 2026
Unprompted review
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Reply from Kitchen Makeovers

It is fantastic to hear that you found our team both professional and trustworthy throughout the project. We take great pride in the quality of our installations, so knowing you are very pleased with the final fit is a brilliant result. Thank you for the feedback!

Rated 5 out of 5 stars

Excellent work

Very well planned out work and any problems/queries sorted out extremely efficiently

January 7, 2026
Unprompted review
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Reply from Kitchen Makeovers

Planning and efficiency are at the heart of what we do, so it is great to hear that our process worked so well for you. We are pleased that any queries were resolved promptly and that the project was completed to your satisfaction. Thank you for the feedback!

Rated 5 out of 5 stars

Excellent makeover.

After deciding to have our kitchen upgraded we contacted Kitchen Makeovers, not knowing what we would get. Within an hour we had an appointment time with Bill , the rep. responsible for our area.
Bill was extremely clear on what could be done and fully explained everything. There was no hard sell at all which was reassuring. He then gave us a quotation for the work, which we found acceptable.
A few days later Bill returned ,together with the fitter Matt, who did a complete survey with measurements etc.
The work was duly carried out once the made to measure doors had arrived with the work carried out over a two day period.
Matt did an extremely professional job, and overcame any difficulties that appeared. Clearly he is very proud of his high standard of workmanship. Bill too, chipped in with the work when and where he could.
Our dealings with Kitchen Makers has all times been conducted in a friendly and courteous manner by all concerned. The materials are of a very high standard and the entire installation is of high quality.
We cannot speak too highly of Bill and Matt, who have contributed so much to make our kitchen look so good,
We highly recommend this Company to anyone thinking of improving their kitchen. They operate to a very high standard and above all else, are a trustworthy to deal with. A very big thank you to Bill and Matt. .

February 14, 2026
Unprompted review
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Reply from Kitchen Makeovers

It is fantastic to hear that Bill and Matt provided such a professional and trustworthy service from that very first inquiry. We pride ourselves on a no-pressure approach, so knowing that Bill’s clear explanation and Matt’s high standards of workmanship put you at ease is a great result. Thank you for the high recommendation and for highlighting the quality of the materials and the seamless two-day installation—we are delighted you are so happy with your new kitchen!

Rated 5 out of 5 stars

The reason we chose Kitchen Makeovers…

The reason we chose Kitchen Makeovers above all the other quotes, was because of the professionalism of Ryan. He pointed out a number of issues missed by the competition He was honest in the quotation & gave us the best on asking. He kept us informed of the progress of the order. The quality of the both fitters & their work was exemplary, they paid attention to the most minor of details. The Kitchen looks fantastic

January 12, 2026
Unprompted review
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Reply from Kitchen Makeovers

Gemini said
Ryan will be chuffed to hear that his honest approach and eye for detail were the deciding factors in your choice. We believe that identifying those tricky bits early on makes for a much smoother project, so it is great to know his thoroughness and regular updates gave you such confidence.

It is also brilliant to hear that the fitters maintained those high standards with their exemplary workmanship and focus on the finer details. We are delighted that the kitchen looks fantastic and that you are so pleased with the end result. Thank you for the feedback!

Rated 5 out of 5 stars

Great service from start to finish and end results looks amazing!


Ross and Rich were incredibly helpful bringing door samples and leaving them with me for a couple of weeks to help me choose and they even sourced an alternative handle style when I couldn’t find what I wanted.
The fitter Gez did a great job installing the doors and worked quickly and efficiently finishing on time and there was minimal disruption. And the final result looks like a new kitchen. Thank you Kitchen Makeovers.

February 5, 2026
Unprompted review
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Reply from Kitchen Makeovers

It is brilliant to hear that Ross and Rich went the extra mile by sourcing alternative handles and letting you take your time with the samples. We know how important those finer details are when aiming for that brand new kitchen look, so we are glad their flexibility helped you find exactly what you wanted.

Gez will also be pleased to hear that his efficient and tidy installation made the process so smooth for you. Thank you for choosing us for your transformation and for the lovely feedback!

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish . Nothing was to much bother. Great fitter friendly and ran to timescale given, very impressed with the quality of goods as well would thoroughly recommend

January 19, 2026
Unprompted review
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Reply from Kitchen Makeovers

Providing high-quality materials and sticking to a firm timescale are two things we take very seriously, so it is brilliant to hear you were so impressed with both. Our fitters always strive to be as helpful and friendly as possible, and we are glad that nothing was too much trouble during your project.

Thank you for the high recommendation and for such positive feedback on the entire service!

Rated 5 out of 5 stars

Great new kitchen!

I am absolutely delighted with my new kitchen from Kitchen Makeovers. I have been putting it off for so long, and making do, which we so often do. However, it got to the stage where my tap was practically falling apart in hands, and leaking everywhere, I knew it was time. So, I called Kitchen Makeovers, and it really was the best decision I could have made. Now, not only do I have my beautiful new tap, I also have a fantastic new kitchen to go along with it. They have done an amazing job, and I wouldn't hesitate to recommend Kitchen Makeovers to anyone.

January 19, 2026
Unprompted review
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Reply from Kitchen Makeovers

Finding the right time to finally upgrade is always a big decision, so we are delighted that you are so happy you finally made the leap. It sounds like that leaking tap was the final straw, but we are glad it led to you getting a beautiful new kitchen to match!

The team will be chuffed to hear that their hard work made this the best decision for your home. Thank you for the high recommendation and for sharing your experience.

Rated 5 out of 5 stars

We used kitchen makeovers Harpenden.

We used kitchen makeovers Harpenden.

Kitchen Makeovers were great - really helpful, our very dated and old kitchen looks fab now and we’re really pleased with the results. Colin was great for answering all our QS and dealing with my indecisiveness and Joel (the fitter) came promptly every day and did a great job.

I’d recommend sorting your own contractors and not using theirs, from our experience. The electrician came in and specifically requested we have him in after the walls had been decorated and then his team damaged our walls meaning we had to get our decorator back out to fix it, which was frustrating. He did offer to make good but didn’t want to use him to be honest. And secondly - their plumber caused a significant gas leak. Had to call the emergency gas people who rated it really badly and said it was a very dangerous leak. KM did send the plumber back out when they responded but he didn’t exactly fill us with confidence.

So top line - kitchen make overs great, but sort out your own people for the specialist work.

January 5, 2026
Unprompted review
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Reply from Kitchen Makeovers

It is brilliant to hear that the Harpenden team, especially Colin and Joel, were able to transform your kitchen and help navigate those initial decisions. We are so pleased that the final results of the makeover itself have met your expectations and given your home a fresh, updated look.

Regarding your experience with the external contractors, we take feedback like this very seriously. It is concerning to hear about the damage to your decor and the issue with the gas leak, as safety and professional standards are our top priorities. We will be reviewing our local partner network in light of your comments to ensure these situations are addressed. Thank you for your honesty, as it helps us improve the service we offer to future customers.

Rated 5 out of 5 stars

Great kitchen makeover

We had our kitchen makeover in January- what a transformation. The work was carried out by Bill and Pete very professionally and to a very high standard. We would have no hesitation in recommending this company.

Nick A

January 12, 2026
Unprompted review
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Reply from Kitchen Makeovers

It is brilliant to hear that Bill and Pete provided such a high standard of workmanship for your January makeover. A transformation like that is the perfect way to start the year, and we are so pleased the professional service met your expectations. Thank you for the high recommendation and for choosing us to upgrade your home.

Rated 5 out of 5 stars

Very happy with Jhon & his team

Very happy with Jhon & his team, did transform the look of my kitchen.
A few snags resolved very promptly & professionally.
I would use him again & recommend his services.
Nl

January 26, 2026
Unprompted review
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Reply from Kitchen Makeovers

It is brilliant to hear that John and his team have successfully transformed the look of your kitchen. We know that the finishing touches are what make a project truly successful, so we are pleased that any minor snags were resolved promptly and professionally for you.

Thank you for the high recommendation and for letting us know you would choose our services again. It was a pleasure working on your home!

Rated 5 out of 5 stars

Very pleased with my new work tops &…

Very pleased with my new work tops & ceramic sink.
Richard very nice when he came to see me to choose the worktop & measure up for quote.
Paul the fitter was a lovely man to have in your house , didnt stop for lunch just worked through.
Thank you Richard & Paul.

February 14, 2026
Unprompted review
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Reply from Kitchen Makeovers

It is brilliant to hear that you are so pleased with the new worktops and ceramic sink. Richard and Paul will be delighted with your kind words regarding their service and professionalism throughout the project.

We are particularly glad that Paul’s hard work and dedication made the installation such a positive experience for you. Thank you for choosing us to help with your kitchen upgrade!

Rated 5 out of 5 stars

We received a professional service

We received a professional and timely service to our request for a kitchen makeover.
We were very pleased with the result

December 18, 2025
Unprompted review
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Reply from Kitchen Makeovers

It is brilliant to hear that our team provided such a professional and timely service for your kitchen makeover. We know how important it is to keep things moving according to plan, so knowing you are very pleased with the final result is a fantastic outcome. Thank you for choosing us to help with your project!

Rated 5 out of 5 stars

Easy to deal with and great delivery.

January 27, 2026
Unprompted review
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Reply from Kitchen Makeovers

It is brilliant to hear that you found our team so easy to deal with throughout the project. Providing a smooth experience and a great delivery is always our goal, so we are pleased to know we hit the mark for you.

Thank you for sharing your feedback!

Rated 5 out of 5 stars

Great new kitchen and great service

We were very happy with our initial meeting with Guy to plan our renovation. He was easy to talk with, offered ideas without being pushy, and spotted some of the details that we would have overlooked. He also advised on some decisions that helped us save money and make the best decisions for us. Phil with some help from Guy did the fitting. They were very respectful of our home and a pleasure to have in the home. The standard of work was excellent and they were very patient and accommodating when some snags or changes were identified. There was never any question of doing things other than the right way and how we wanted. We would very highly recommend Guy and Phil at Kitchen Makeovers Birmingham West.

January 12, 2026
Unprompted review
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Reply from Kitchen Makeovers

It is brilliant to hear that Guy and Phil provided such a professional and considerate service for your Birmingham West renovation. We pride ourselves on offering honest advice that helps our customers save money while spotting those easily overlooked details, so it is great to know Guy’s initial planning made such a difference.

Phil and Guy will be especially pleased to hear that their respectful approach and patience with snags and changes were appreciated. Ensuring things are done the right way is a top priority for us, and we are delighted that the excellent standard of work met your expectations. Thank you for the very high recommendation!

Rated 5 out of 5 stars

A kitchen makeover

Having thought about changing our kitchen, friends recommended Kitchen Makeovers.
Will North was very helpful in providing information and samples which was instrumental in providing a quotation to us. Having accepted the quote an installation date was quickly established.
Throughout all of our dealings with Will and Jay ( the kitchen fitter) we were very impressed by their professionalism. We are very pleased with the outcome and we would certainly have no hesitation in recommending this company to others.

January 5, 2026
Unprompted review
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Reply from Kitchen Makeovers

It is brilliant to hear that a recommendation from friends led to such a successful project. Will and Jay will be delighted to know that their professionalism and the samples provided were so instrumental in helping you move forward with your kitchen transformation.

We are pleased that we could establish a quick installation date and that you are so happy with the final outcome. Thank you for the high recommendation and for sharing your experience!

Rated 5 out of 5 stars

Easy to deal with and excellent results

Easy to deal with from initial enquiry to completing the job. Agent and fitter very knowledgable and helpful, arrived on the day they said and completed on schedule, very clean and tidy. Products and fittings are excellent

February 5, 2026
Unprompted review
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Reply from Kitchen Makeovers

It is brilliant to hear that our team provided such a knowledgeable and helpful service from your very first enquiry. We know how important it is to stick to a schedule and keep things tidy, so knowing the agent and fitter arrived on time and finished exactly as planned is a fantastic result.

We are also pleased that you are so impressed with the quality of the products and fittings used for your makeover. Thank you for the great feedback!

Rated 5 out of 5 stars

Very Professional.

Consultation was very through and the quote provided was detailed with no hidden costs and competitive.

Fitting only took a few days and at all times staff were polite, tidy and kept us informed of progress and dealt with any issues efficiently.

January 19, 2026
Unprompted review
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Reply from Kitchen Makeovers

It is brilliant to hear that our consultation provided the clarity and competitive pricing you were looking for. We believe a detailed quote with no hidden costs is essential for a stress-free project, so we are pleased that this gave you confidence from the start.

The team will be delighted to know their polite and tidy approach made the fitting process smooth for you. Ensuring you were kept informed and resolving any issues efficiently is exactly what we strive for. Thank you for the great feedback!

Rated 5 out of 5 stars

Extremely happy with service received

Extremely happy with service received. Richard brought a selection of doors and handles for us to choose from and gave us very good advice on our request for a new look for our kitchen. Paul who fitted the new door/drawer fronts was a very accomplished joiner and extremely tidy whilst working.

January 27, 2026
Unprompted review
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Reply from Kitchen Makeovers

It is brilliant to hear that you are extremely happy with the service from Richard and Paul. We know that having a wide selection of door and handle samples to choose from in your own home makes a world of difference when envisioning a new look, so we are pleased Richard’s advice was so helpful.

Paul will be particularly chuffed to hear his joinery skills and tidy workspace were noticed and appreciated. Thank you for choosing us for your kitchen transformation!

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