10* All round ! Decided to update the kitchen with just cupboard doors but the project got a bit bigger by updating the worktops too. Wasn't sure what to go for but as the new cupboard fronts were... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
kitchen worktops online is the UK;s No.1 kitchen worksurface online store supplying nationwide in a variety of styles, colours and materials.
Contact info
2 Shenstone Drive, IP1 6NT, IPSWICH, United Kingdom
- 01473 748312
- sales@kitchenworktopsonline.co.uk
- www.kitchenworktopsonline.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The team in the showroom
The team in the showroom, were very helpful, polite, and were able to help this DIY kitchen fitter.
The delivery was also quick, and efficient, and I wouldn't think twice about using them again.
Thank you
Happy first timers!
Website clear and easy to use.
Information following placement of order told us all we needed to know.
Kept up to date and delivery was on time, with pleasant chaps and no fuss.
Hadn’t used you before, but on this experience, would recommend.
gtreat company
Easy to use website. Great communication. Arrived on due date. Helpful delivery guys. Great company
Excellent communication throughout…
Excellent communication throughout delivered on time
First class product
Worktops are you! good quality so easy…
Worktops are very good quality so easy to order and the delivery guys are great.
Excellent experience all round.
WELL DONE!
Large weight in these goods. Delivered well and in good condition. Updated satisfactorily on delivery times.
No complaints whatsoever.
Laminate Worktop
The order was placed on Thursday and it arrived the following Tuesday after the bank holiday. The laminate surface is good quality and perfect for our utility room.
Seems to be the same as you would buy from shop
I haven’t had mine fitted yet so I can only comment up to the point of delivery. Appears to be exactly the same as product I’ve seen at trade suppliers and DIY stores. Bought 4m for half the price that the 3m would have cost me (from shops/suppliers) - also now don’t have to worry about joins in the worktop as most suppliers don’t do above 3m and I needed just over 3m 🙄 The delivery was a bit steep (nearly £70 I think to Scotland) but again still considerably cheaper overall. Would be better if the delivery price was clearer beforehand as it’s only seemed to be available once you get to payment options. Wouldn’t have put me off just would have been good to know. Delivered within a few days - I think I was kept up to date by either text or email (I’ve had a lot delivered recently) but had no need to contact company for updates.
I was concerned buying online as I expected some kind of drama but so far very straightforward!
Excellent customer service.
Absolutely great service from this…
Absolutely great service from this company, took measurements in, placed order and items were exactly spot on. This enabled me to install within minutes. One very satisfied customer.
Amazing 5 star +
Recently ordered worktop and…
Recently ordered worktop and splashback. Communication was excellent throughout. Delivered when they said they would. Slight error but dealt with quickly and professionally. Would buy again
Selecting and purchasing my worktop…
Selecting and purchasing my worktop from your range was easy and delivery was very prompt.
Excellent Service
Great choice of worktops - easy to order samples and then order worktop once chosen. Great communication and friendly delivery driver.
Excellent service and help on the phone…
Excellent service and help on the phone with product choice - samples sent quickly and fast delivery of the top
Great customer service
Great customer service and luxury kitchens at a reasonable price really happy with my experience
Great delivery service
Great delivery service, friendly, helpful team. Heavy worktop couldn't have managed it myself.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








