Kitchen Worktops Online Reviews 636

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, finding them to be above expectation and in excellent condition upon arrival. The delivery service is frequently highlighted for its speed, efficiency, and the helpfulness of the staff, with many appreciating the prompt and careful handling of their orders. People also found the ordering process to be easy and straightforward, with good communication throughout. Though some customers occasionally experienced minor issues, such as a wrong product being delivered or slight damage to an item, these were often rectified immediately and without fuss.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising the efficiency,... See more

Product

Customers had positive experiences with product, frequently praising the high quality of worktops, with many... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the high quality of... See more

Service

Reviewers mention positive feedback about service, with many expressing satisfaction and stating they would... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

10* All round ! Decided to update the kitchen with just cupboard doors but the project got a bit bigger by updating the worktops too. Wasn't sure what to go for but as the new cupboard fronts were... See more

Rated 5 out of 5 stars

A really positive experience. Product quality is above expectation and the entire buying process was easy and straight forward. Delivery was quick and well within the time required for our project... See more

Rated 5 out of 5 stars

We needed to match worktop we already have and these guys had got it, together with upstands and wallboards. Received it all within a couple of days, all items good quality and perfect. Friendly ef... See more

Rated 5 out of 5 stars

A good price, easy to arrange a delivery day with good communication on the time. The guys were very helpful considering the worktops are heavy. Would use the company again.


Company details

  1. Kitchen Supply Store

Written by the company

kitchen worktops online is the UK;s No.1 kitchen worksurface online store supplying nationwide in a variety of styles, colours and materials.


Contact info

4.9

Excellent

TrustScore 5 out of 5

636 reviews

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Rated 5 out of 5 stars

The team in the showroom

The team in the showroom, were very helpful, polite, and were able to help this DIY kitchen fitter.
The delivery was also quick, and efficient, and I wouldn't think twice about using them again.
Thank you

May 28, 2024
Rated 5 out of 5 stars

Happy first timers!

Website clear and easy to use.
Information following placement of order told us all we needed to know.
Kept up to date and delivery was on time, with pleasant chaps and no fuss.
Hadn’t used you before, but on this experience, would recommend.

May 26, 2024
Rated 5 out of 5 stars

WELL DONE!

Large weight in these goods. Delivered well and in good condition. Updated satisfactorily on delivery times.
No complaints whatsoever.

May 8, 2024
Rated 5 out of 5 stars

Laminate Worktop

The order was placed on Thursday and it arrived the following Tuesday after the bank holiday. The laminate surface is good quality and perfect for our utility room.

May 1, 2024
Rated 4 out of 5 stars

Seems to be the same as you would buy from shop

I haven’t had mine fitted yet so I can only comment up to the point of delivery. Appears to be exactly the same as product I’ve seen at trade suppliers and DIY stores. Bought 4m for half the price that the 3m would have cost me (from shops/suppliers) - also now don’t have to worry about joins in the worktop as most suppliers don’t do above 3m and I needed just over 3m 🙄 The delivery was a bit steep (nearly £70 I think to Scotland) but again still considerably cheaper overall. Would be better if the delivery price was clearer beforehand as it’s only seemed to be available once you get to payment options. Wouldn’t have put me off just would have been good to know. Delivered within a few days - I think I was kept up to date by either text or email (I’ve had a lot delivered recently) but had no need to contact company for updates.
I was concerned buying online as I expected some kind of drama but so far very straightforward!

May 2, 2024

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