Twice within three weeks have ordered from Kiteworldshop and very satisfied. Ordered two foils and both of them were very well packaged. No damage on arrival and clear timelines communicated.
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Review summary
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In 3 days I got received Cabrinha kite bar … at first tracking didn’t work out but I send email …got another link and super supportive and professional email back ! Thanks , and can’t wait to try my... See more
nice helpful "pre-sales, product info Qs" over email before purchase. good selection of gears. nice, quick, cheap shipping. nice packaging and product matching description. all expectations met so... See more
Perfect! I loveeeeee my new Mystic twin tip board bag!! I messed up with the address and kiteworld immediately help redirect the package to somewhere i could pick it up. Ill be shopping with you mo... See more
Company details
Written by the company
KITEWORLDSHOP.COM is the ultimate online store for enthusiasts of any board sport who want only the best for their passion. A booming catalogue that includes: Kitesurf, Kiteboards, Surfboards, SUP, Wetsuits, Clothing and original Accessories from the best brands at the best price, always available 24/7 365 days a year. Great offer, ease of purchase, transaction security, best price guarantee, return policy extended to 30 days, fast shipping and a Customer Service always there to satisfy any of your queries as well as help you make your choice. All of that makes KITEWORLDSHOP.COM your perfect companion for your secure online orders.
Contact info
Via Lega Lombarda 10, 24040, Bonate Sopra, Italy
- +39 02 400 30 467
- info@kiteworldshop.com
- www.kiteworldshop.com
4.7
Excellent
9K reviews
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Replied to 98% of negative reviews
Typically replies within 1 week
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Prompt delivery but no assembly instructions
The Online Shop was easy and intuitive to use. The product was well packed and was delivered even earlier than I had expected. Unfortunately there were no assembly instructions included and the QR code provided was linked to YouTube videos that were not really relevant. Torque settings for connecting screws or instructions regarding the use of silicon gel etc were missing.
January 21, 2026
Hello
Hello, everything arrives very quick. The delivery was perfect. Equipment arrive in perfect condition. I really appreciate it. Your business and your service.
January 13, 2026
1.-Trouble free purchase and delivery
1.-No problems with purchase online.
Good information to be able to choose the bag size required.
2.- great follow up with info regarding delivery time
3.- Delivery company contacted customer and great communication regarding delivery
4.-,Received email with information regarding the parcel itself with advice to check it out and contact within 24h if any issues: no issues found.
Thank you
January 15, 2026
Great selection of products at a…
Great selection of products at a reasonable price. Quick delivery.
January 8, 2026
reliable
Good communication and quick responses to your questions, orders are delivered quickly and neatly packaged. Super satisfied
January 16, 2026
Helpful customer service fast replies
Helpful customer service fast replies. Great stuff to buy. Nice pricing. All good :)
January 16, 2026
Great speed and service
Speedy delivery, good customer service, good prices. Thanks a lot!
January 7, 2026
Well done..
January 7, 2026
Helpful when complaining
Unfortunately the gear I bought at the shop has damaged by itself. The shop helps me with the complainment and I received a new one.
January 7, 2026
Excellent!
December 29, 2025
Prompt delivery during adverse weather…
Prompt delivery during adverse weather conditions
December 29, 2025
Very quick delivery and excellent price
December 29, 2025
Import fees!!!Didn’t realise the free postage was…
Didn’t realise the free postage was from Europe and UPS would charge £54 to deliver.
Should have bought in the UK
For £5 more!
beware!
December 29, 2025
Reply from Kiteworldshop.com
Hi Ben, we're sorry to read your review!
However, we would like to inform you that all orders with delivery outside the EU do not include VAT for this reason customers are asked to pay taxes and customs duties upon delivery. This is clearly indicated in our website banners and in our terms and conditions. Please refer to ARTICLE 10 - Delivery methods (https://www.kiteworldshop.com/en/content/3-terms-and-conditions) for all info about import policy:
ARTICLE 10 - Delivery methods For customers ordering on Kiteworldshop from outside the EU (including UK from January 2021) We would highly recommend that you check your national import policy. It is essential that you evaluate a budget for any import taxes that you may have to pay. Kiteworldshop is not responsible for these charges and if they are due you will be contacted by your customs office.
We remain at your full disposal for any further clarification.
Best regards
Customer service
Kiteworldshop.com
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