Kit Keeper Reviews 258

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great customer service, and storage the lady on the phone was very helpful and kind when advising me, and the AI was surprisingly well informed.

Rated 5 out of 5 stars

Kit Keeper stored all my son’s belongings over the summer - we live overseas and so this was the perfect solution. The boxes were delivered punctually and efficiently to his new address as he sta... See more

Company replied

Rated 5 out of 5 stars

Highly professional and competent. Looked for ages for a reasonably priced storage company without hidden costs! Finally Kit Keeper came to the rescue. Boxes are also much higher quality than we've se... See more

Company replied

Rated 5 out of 5 stars

Boxes were picked up on time by delivery - Kyle and Mick did an excellent job and offered to take the boxes off my hands when they saw me carrying them. I needed one less box than expected, and th... See more

Company replied

Company details

  1. Warehouse
  2. Logistics Service
  3. Self-Storage Facility
  4. Storage Facility

About Kit Keeper

Written by the company

About Kit Keeper
Kit Keeper is a by-the-box storage and shipping service built for students across the UK. We provide an all-inclusive service covering boxes, doorstep collection, secure storage, and redelivery—making moving between terms simple and stress-free.

Storage designed around student life

Kit Keeper was created for students who don’t have cars, spare storage space, or time to transport belongings across town. Instead of hiring vans or renting storage units, students simply pack their items into our boxes and book a pickup from their accommodation.

We collect your boxes from your door, store them securely, and return them exactly when and where you need them—whether that’s at the start of term, after a year abroad, or when moving to a new address.

Our flexible, by-the-box pricing means you only pay for the space you use, making Kit Keeper a practical and affordable option for short-term or long-term student storage.

We also offer student shipping across the UK, allowing you to send belongings without sourcing packaging or visiting a post office. One booking, one pickup, and everything handled end-to-end.


Contact info

4.8

Excellent

TrustScore 5 out of 5

258 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service, and storage the lady on the phone was very helpful and kind when advising me, and the AI was surprisingly well informed.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

The collection was executed at a…

The collection was executed at a perfect time. The boxes were excellent, and they provided helpful packing tips. In summary, the service was extremely efficient.

January 19, 2026
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Hi Latisha,

Thanks so much for the lovely review. Really glad to hear you enjoyed the service.

I massively appreciate you choosing Kit Keeper, hope you have a fantastic 2026!

Best wishes,

Mike
CEO

Rated 5 out of 5 stars

The customer service at Kitkeeper is…

The customer service at Kitkeeper is outstanding, always providing assistance no matter the situation. I will certainly choose them again in the future.

December 29, 2025
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Hi Robert,

Thanks so much for the lovely review. Really glad to hear the team was able to help you.

We really appreciate you choosing Kit Keeper, hope you have a fantastic 2026!

Best wishes,
Mike
CEO

Rated 5 out of 5 stars

Great Provider of Vacation Storage for University Students

Very nice timing of collection. Very good boxes. Gives advice to pack them properly. Overall very efficient.

December 15, 2025
Kit Keeper logo

Reply from Kit Keeper

Hi Anthony,

Thanks so much for the lovely review. Really glad to hear you had a good experience with us.

We really appreciate you choosing Kit Keeper and recommending us :-)

Best wishes,
Mike
CEO

Rated 3 out of 5 stars

Expensive but good delivery

My uni kept advertising Kit Keeper as this really amazing storage company and offered us all these student discounts, but it still felt like bad value for money. Even the packing resources were expensive. But to their credit the delivery side was really good - the pickup guy was fast and effective, and my boxes were all dropped off in my flat for me in September.

June 6, 2025
Kit Keeper logo

Reply from Kit Keeper

Hi Theo,

Thanks for taking the time to leave a detailed review, really appreciate the honesty.

I’m glad the delivery side went smoothly and that the team looked after you well. On the pricing, I’m sorry it didn’t feel like great value overall. We try to keep things as affordable as we can while covering the logistics, labour, and insurance behind the service. On the packing / boxes, hopefully you found them to be higher quality than standard. A lot of our customers do choose to use their own boxes to save money but unfortunately we do see a lot of those are very easily damaged because suppliers cut corners on cardboard quality. That said, I completely understand where you’re coming from.

We’re currently reviewing our packaging and pricing for next year, so this feedback is very helpful. We do also partner with several universities so depending where you're at we can offer discounts etc. so if you ever did want to book again, please feel free to reach out and we can sort something out for you.

If you’d like to chat anything through or have suggestions, I’m always happy to help.

Best wishes,
Mike

Rated 5 out of 5 stars

Extremely helpful and communicative

Extremely helpful and communicative! Second time working with them moving flats, my boxes always arrive in great condition as well. Thanks so much

November 20, 2025
Kit Keeper logo

Reply from Kit Keeper

Hi Matilda,

Thank you so much for the lovely review, it genuinely means a lot. We're really glad to hear your boxes arrived safely and that the team kept everything smooth during the move.

Always here if you need us next time 😊

Best wishes,
Mike

Rated 4 out of 5 stars

It was a bit expensive but overall I…

It was a bit expensive but overall I had a good experience with Kit keeper. They are nice people and the client support is very helpful.

October 28, 2025
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Thanks so much Julie, really glad to hear you had a good experience with us overall.

We’re always trying to keep things fairly priced while still delivering a reliable service, so it really means a lot that you highlighted the team.

If you ever need a hand again, we’re always here to help!

Cheers,

Mike
CEO

Rated 5 out of 5 stars

Kyle and Morgan were great with the…

Kyle and Morgan were great with the delivery! The same great standards were maintained.
They handled all of my boxes with great care and helped me bring them to my block and ensured all of my boxes were delivered.
They were very kind and had good timing!

Keep up the great work!!

September 25, 2025
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Thanks so much for the lovely review Hari!

Kyle and Morgan were very happy with the shoutout. Glad everything was delivered smoothly and on time.

Really appreciate you using Kit Keeper again this year, thanks for sticking with us!

All the best for the term ahead 🙌

Mike
CEO

Rated 5 out of 5 stars

Very simple and convenient

What can I say! A very simple to use and convenient way to store my stuff. Thank you Kit Keeper.

October 2, 2025
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Hi David,

Thanks so much for the review, really glad to hear the whole process felt simple and convenient, it’s great to know it worked well.

Appreciate you choosing Kit Keeper!

Best wishes,

Mike
CEO

Rated 5 out of 5 stars

Great service and prompt delivery

Great, fast delivery and service.
Great thanks to driver Stephen Keep for great service and very helpful delivery! Would recommend!

September 26, 2025
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Hi Lana,

Thanks so much for the lovely review. Really glad to hear your delivery was quick and hassle-free, Stephen was very happy to get the shout-out for his help!

We really appreciate you choosing Kit Keeper and recommending us :-)

Best wishes,
Mike
CEO

Rated 5 out of 5 stars

Great service

Stephen is always on time, helpful and very nice!

September 26, 2025
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Hi Tom,

Really appreciate you taking the time to leave this, great to hear Stephen looked after you so well. He was chuffed with the shout-out!

Thanks again for choosing Kit Keeper :-)

Best wishes,
Mike
CEO

Rated 5 out of 5 stars

Review

My driver, Stephen Keep, made the delivery of my boxes a seamless and easy experience. He was polite, arrived on time, and helped me carry boxes into my room. Highly recommend!

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

fantastic

fantastic, delivered on time

September 24, 2025
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Hi Cayman,

Thanks so much for the review, really glad to hear everything was delivered on time and that you had a good experience with us.

We really appreciate you choosing Kit Keeper!

Best wishes,
Mike
CEO

Rated 5 out of 5 stars

Timely and seamless pick up/delivery

Timely and seamless pick up/delivery. Swift assistance throughout

September 19, 2025
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Hi Jakub,

Thanks so much for taking the time to leave a review. Really glad to hear everything ran smoothly and that the pick-up and delivery all went well. Great to know the team were able to assist quickly throughout as well.

We really appreciate you choosing Kit Keeper :-)

Best wishes,
Mike
CEO

Rated 5 out of 5 stars

Summer Storage

Kit Keeper stored all my son’s belongings over the summer - we live overseas and so this was the perfect solution.

The boxes were delivered punctually and efficiently to his new address as he starts his second year at York Uni.

We’ll definitely be using Kit Keeper again! Great service!

September 19, 2025
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Hi Lisa,

Thank you so much for the lovely review. I’m really glad we could help store your son’s belongings over the summer and that everything was delivered on time. Great to hear it all went smoothly.

We really appreciate you choosing Kit Keeper, and we’d be very happy to help again whenever you need us :-)

Best wishes,
Mike
CEO

Rated 5 out of 5 stars

Great experience

Kitkeeper have great customer service and help me with every situation I will definitely use it again next time.

September 19, 2025
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Hi Ahmed,

Thanks so much for the great review. Really glad to hear our team were able to help you out each time, that means a lot to us.

We’d be very happy to help out again whenever you need storage in the future.

Appreciate you choosing Kit Keeper!

Best wishes,
Mike
CEO

Rated 5 out of 5 stars

Convenient and easy move-in

Morgan did a great job with the delivery and using Kit Keeper made moving in a lot easier!

September 18, 2025
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Hi Erika,

Thanks so much for leaving a review. Really glad to hear Morgan took good care of the delivery, they were very happy to hear the feedback! Great to know the service helped make move-in day that bit easier too.

Appreciate you choosing us :-)

Best wishes,
Mike
CEO

Rated 5 out of 5 stars

Convenient and affordable

Convenient and affordable. An easy to use storage service.

September 8, 2025
Kit Keeper logo

Reply from Kit Keeper

Hi Kirk,

Thanks so much for taking the time to leave a review. Great to hear you found the service convenient, it’s lovely to see the hard work's coming across.

Really appreciate you choosing us!

All the best,
Mike
CEO

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look