Kit Keeper Reviews 

294
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company, noting the smooth, timely, and reliable service provided. Customers frequently praise the staff and drivers for being exceptionally helpful, friendly, professional, and efficient during both collection and delivery stages. Many people emphasize that the entire process is quick, easy, and very straightforward, making transitions between student tenancies completely stress-free. However, some customers also noted that the delivery and collection process can occasionally feel a bit rushed or slightly confusing. A few reviewers expressed frustration, mentioning that belongings were sometimes handled without proper care or that tracking logistics required careful attention.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting helpful, cheerful, and professional... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting on-time arrivals,... See more

Service

Reviewers mention positive feedback about service, highlighting a timely, efficient, and friendly delivery... See more

User experience

Reviewers highlight positive aspects of user experience, describing the service as quick, efficient, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The collection was executed at a perfect time. The boxes were excellent, and they provided helpful packing tips. In summary, the service was extremely efficient.

Company replied

Rated 5 out of 5 stars

Super smooth process from start to finish. Everything arrived back in one piece and on time. If you’re a student and don't have a car, this is the way to do it. No complaints at all.

Rated 5 out of 5 stars

Very nice timing of collection. Very good boxes. Gives advice to pack them properly. Overall very efficient.

Company replied

Rated 5 out of 5 stars

Everything has been so great from communication (which has been incredible thanks to Mia Butler), and all the exact packaging supplies and the collections. Would highly recommend.

Company replied


Company details

  1. Warehouse
  2. also in
  3. Logistics Service
  4. Self-Storage Facility
  5. Storage Facility

About Kit Keeper

Written by the company

About Kit Keeper
Kit Keeper is a by-the-box storage and shipping service built for students across the UK. We provide an all-inclusive service covering boxes, doorstep collection, secure storage, and redelivery—making moving between terms simple and stress-free.

Storage designed around student life

Kit Keeper was created for students who don’t have cars, spare storage space, or time to transport belongings across town. Instead of hiring vans or renting storage units, students simply pack their items into our boxes and book a pickup from their accommodation.

We collect your boxes from your door, store them securely, and return them exactly when and where you need them—whether that’s at the start of term, after a year abroad, or when moving to a new address.

Our flexible, by-the-box pricing means you only pay for the space you use, making Kit Keeper a practical and affordable option for short-term or long-term student storage.

We also offer student shipping across the UK, allowing you to send belongings without sourcing packaging or visiting a post office. One booking, one pickup, and everything handled end-to-end.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

294 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.6

All reviews

(294)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

Tony Wingate is a Legend

Have used them before, will use them again. Absolutely amazing service yesterday on pick up. Tony Wingate, the driver, was amazingly helpful. I have trouble lifting heavy objects and he was nice enough to carry all my boxes down two flights of stairs and load them in the van, absolute legend.

June 6, 2025
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Hi Temmuz,

Thank you so much for taking the time to leave a review and for shouting out Tony! Great to hear the service was good, we'll make sure to pass it on!

Hope you have a fantastic summer!

Best wishes,

Mike
CEO

Rated 5 out of 5 stars

Highly professional and competent

Highly professional and competent. Looked for ages for a reasonably priced storage company without hidden costs! Finally Kit Keeper came to the rescue. Boxes are also much higher quality than we've seen before. Also, someone always answers the phone! Which is a major plus!

June 5, 2025
Unprompted review
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Reply from Kit Keeper

Hi Mark,

Thank you so much for taking the time to leave a review. Really appreciate you calling out the transparent pricing, boxes, and the team. Glad to hear they've all been good!

Hope you have a fantastic summer!

Best wishes,

Mike
CEO

Rated 5 out of 5 stars

Fantastic removals!!

Absolutely fantastic ! Definitely recommend Liam Daw logistics to anyone couldnt have had a more professional and amazing service! Such a kind man I had trouble with not printing out the wrong labels. The man dealt with it very calmly and professionally and was able to resolve the issue smoothly, the process was smooth compared to other removal companies I've used. Overally incredibly happy great service and couldn't recommend more will definitely be using them again in the future.

June 3, 2025
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Hi Mike,

Thank you so much for taking the time to leave a review and calling out Liam. It's brilliant to hear you’ve had a good overall experience and that the team were helpful :-)

Hope you have a fantastic summer!

Best wishes,

Mike
CEO

Rated 4 out of 5 stars

It was good getting my boxes from this…

It was good getting my boxes from this at this incredible price ,but I had a problem a day before getting an extra cardboard box I couldn't get one as I will be travelling the next day do I couldn't wait

May 27, 2025
Kit Keeper logo

Reply from Kit Keeper

Hi Farah,

Thank you for taking the time to leave a review and feedback. It's brilliant to hear you’ve had a good overall experience. I'm sorry to hear that there was an issue getting the extra box in time. We're looking into how we can improve this process and increase the speed at which we can get last minute boxes to our customers. Hopefully we'll have this ability to do so soon!

Hope you have a fantastic summer!

Best wishes,

Mike
CEO

Rated 5 out of 5 stars

The driver was very helpful and…

The driver was very helpful and friendly.

May 28, 2025
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Hi Omar,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good overall experience and that the driver was helpful.

Hope you have a fantastic summer!

Best wishes,

Mike
CEO

Rated 5 out of 5 stars

Always very responsive and friendly…

Always very responsive and friendly customer service team on the phones

May 5, 2025
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Hi Ellena,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good overall experience and that the team has been helpful :)

Hope you have a fantastic summer!

Best wishes,

Mike
CEO

Rated 5 out of 5 stars

Easy Delivery and Collection

The guy who does deliveries to Keble College is very kind, I have had lovely experiences during both collection and delivery. He’s efficient and timely as well!!

April 25, 2025
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Hi there,

Thank you for taking the time to leave a review. It's great to hear everything went smoothly with your collection, and that Stephens been helpful :)

Hope you have a fantastic summer!

Best wishes,

Mike
CEO

Rated 5 out of 5 stars

Brilliant service all around!

Brilliant service all around!

Can't thank them enough for keeping all my stuff while on work & travel abroad.

September 28, 2024
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Hi Niki,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good overall experience and that we could be of help during work and on your international travels :)

Hope you have a fantastic summer!

Best wishes,

Mike
CEO

Rated 5 out of 5 stars

Simple and fair

Simple and fair. Such an easily solution to storing all my kit while I'm doing my Erasmus in Mongolia. Would recommend.

January 5, 2025
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Hi Henry,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good overall experience and that we could be of help on your international travels :)

Hope you have a fantastic summer!

Best wishes,

Mike
CEO

Rated 5 out of 5 stars

Great service

Great service. Stored my belongings for the summer so I didn’t need to hire a van!

March 24, 2025
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Hi Lucas,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good overall experience.

Hope you have a fantastic summer!

Best wishes,

Mike
CEO

Rated 5 out of 5 stars

Great people and service

Great people and service, even made some extra needs possible we had this time. Thanks to the team!

March 21, 2025
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Hi Thomas,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good overall experience and that the team were helpful.

Hope you have a fantastic summer!

Best wishes,

Mike
CEO

Rated 5 out of 5 stars

Easy and stress free

The least stressful experience I’ve ever had moving. I was unsure with what to do with all my belongings while I had a gap between accommodation over Christmas but this was super easy to book and everything was sorted seamlessly. Will use again!

January 8, 2025
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Hi Mati,

Thank you so much for taking the time to leave a review. I’m really glad we could make things feel easy during the Christmas gap and take some of the stress out of moving for you.

We really appreciate you choosing us and look forward to helping again in the future :-)

Best wishes,

Mike
CEO

P.S. Thank you for recommending your Spotify playlist to our driver, he hasn't stopped listening to it since.

Rated 5 out of 5 stars

Had to move back home for a couple of…

Had to move back home for a couple of months due to family problems and needed somewhere to store my things because I had to sub-let my room because I was moving back. Kit Keeper team were super supportive and helped me through this stressful time. Can't recommend their service and customer support enough

January 2, 2025
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Hi Sam,

Thank you for taking the time to leave a review, and thank you so much for the recommendation. Very happy we could be of help!

Hope you have a fantastic summer!

Best wishes,

Mike
CEO

Rated 5 out of 5 stars

Great support!

Great support!

January 8, 2025
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Hi Natalia,

Thank you for taking the time to leave a review. Glad to hear we could be of help :-)

Hope you have a fantastic summer!

Best wishes,

Mike
CEO

Rated 5 out of 5 stars

I used Kit Keeper for the first time…

I used Kit Keeper for the first time this year, being conscious that I normally just throw stuff away and buy again (what a waste). Their service was practically effortless and gave me peace of mind knowing that when I return to uni, I didn’t have to buy loads of stuff again. Better for the wallet and planet. Thanks Kit Keeper team!

January 7, 2025
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Hi Dylan,

Thank you for taking the time to leave a review. I remember speaking with you on the phone about your sustainability work, very glad we could help with it! And, it's brilliant to hear you’ve had a good experience and that the team were helpful.

Hope you have a fantastic summer!

Best wishes,

Mike
CEO

Rated 5 out of 5 stars

Second time using Kit Keeper in…

Second time using Kit Keeper in Sheffield. Been great every time

October 16, 2024
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Hi Harry,

Thank you for taking the time to leave a review. It's brilliant to hear both experiences in Sheffield have been good!

Hope you have a fantastic summer!

Best wishes,

Mike
CEO

Rated 5 out of 5 stars

Highly Recommend

I used KitKeeper in Oxford, it was a super smooth process and couldn't be happier. Highly recommend.

December 20, 2024
Unprompted review
Kit Keeper logo

Reply from Kit Keeper

Hi Anthony,

Thank you for taking the time to leave a review. Great to hear everything went smoothly!

Hope you have a fantastic summer!

Best wishes,

Mike
CEO

Rated 5 out of 5 stars

Fantastic choice.

KitKeeper is a fantastic company that delivers great value and experience at a fair price. Unlike other companies, KitKeeper's team truly care about their work, including and up to the Founder!

January 7, 2025
Kit Keeper logo

Reply from Kit Keeper

Hi Josh,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good experience, and always appreciate the shoutout ;)

Hope you have a fantastic summer!

Best wishes,

Mike
CEO

Rated 5 out of 5 stars

Super helpful & great customer service

Super helpful & great customer service! Highly recommend Kit Keeper :)

January 7, 2025
Kit Keeper logo

Reply from Kit Keeper

Hi Soph,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good experience and that the team were helpful. And thank you for the recommendation, it means a huge amount.

Hope you have a fantastic summer!

Best wishes,

Mike
CEO

Rated 5 out of 5 stars

Really good

January 6, 2025
Kit Keeper logo

Reply from Kit Keeper

Hi there,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good overall experience.

Hope you have a fantastic summer!

Best wishes,

Mike
CEO

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