Klepsoo Reviews 123

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Do not buy from these crooks. I bought a Gaga Milano watch from them send after noticed the crystal had a haze on the inside and after the first wear, the second hand fell off. Beware, they made no... See more

Rated 3 out of 5 stars

J'ai annulé une vente dès le lendemain de l'achat d'une montre de 127 euros. Ils n'en ont pas tenu compte Et j'ai retourner la montre à mes frais. J'ai dû les harceler pour avoir un remb... See more

Rated 5 out of 5 stars

I am impressed with the delivery time and quality of my Watch. I bought Edifice Infiniti Red Bull Racing EQB-500RBB-2AER watch and paid less then any local website or shop price. Also delivery... See more

Rated 3 out of 5 stars

Some people may not be aware they're ordering from a company that operates overseas in Europe. This makes returns, exchanges, etc. difficult right off the bat. In my case, I ordered an inexpensive Tim... See more

Company replied

Company details

  1. Electronics & Technology

About Klepsoo

Information provided by various external sources

Authentic watches and jewels of the world's most famous designers.

All our watches and jewels are original and 100% authentic.
Quality watches and wide range of items and you can choose the model and the style you like the most.
The coolest watches collection available on the Internet.

Klepsoo's goal is to satisfy our customer with care and attention.
Continuous updates on the best models and long experience to offer you the best service for every requirement.

Contact info

2.6

Poor

TrustScore 2.5 out of 5

123 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Do not buy from these crooks

Do not buy from these crooks. I bought a Gaga Milano watch from them send after noticed the crystal had a haze on the inside and after the first wear, the second hand fell off. Beware, they made no attempt to respond to my complaint

January 7, 2022
Unprompted review
Rated 5 out of 5 stars

Perfect everything!

Perfect watch! Even nicer, than I expected! Perfect service! Super fast international delivery- 3 days! Highly recommend Klepsoo!

March 25, 2021
Unprompted review
Rated 2 out of 5 stars

I bought a watch on their website during BlackFriday…then they told me they’re out

I bought a watch on their website during BlackFriday, just for them to tell me five days later they didn’t have the watch that they advertised the deal on.
They offered a discount on a different watch, but i am only looking for a specific model.

I totally wasted my BlackFriday on this website, it’s not reliable when you advertise something that you don’t have and you then don’t honor the deal. A deal is a deal. Never looking here again!

December 5, 2019
Unprompted review
Rated 5 out of 5 stars

Thank you

Thankyou so much susanna for sorting this out I apologise for not trusting I can tell everyone that u are a great company theres lots more I want to buy and I def coming back to u excellent customer service friendly and helped me loads

March 18, 2019
Unprompted review
Klepsoo logo

Reply from Klepsoo

Thanks Cat, I'm happy that the misunderstanding has been cleared.
Hope to meet you soon again on Klepsoo!

Rated 5 out of 5 stars

great service.

great service.. fastest international delivery ever...

September 23, 2018
Unprompted review
Klepsoo logo

Reply from Klepsoo

Thanks Milin!
Have fun with your new smartwatches!
Kind regards.
Susanna
Klepsoo.com

Rated 5 out of 5 stars

Excellent service!

Good product (Citizen watch), good price and very good service: what more do you want. Very much recommended!

May 31, 2018
Unprompted review
Klepsoo logo

Reply from Klepsoo

Thanks Lucas for your review!
We hope to meet you soon again on Klepsoo!

Yours
Susanna

Rated 5 out of 5 stars

Super fast delivery (within 4 days from…

Super fast delivery (within 4 days from ordering until delivery) and amazing product. Brand new with original documents.
I can totally recommend Klepsoo for your orders!

April 24, 2018
Unprompted review
Klepsoo logo

Reply from Klepsoo

Dear Eman,
thank you so much for your kind review. We're happy to hear you're totally satisfied with our products.
Hope to meet you soon again on Klepsoo!
Yours
Susanna
Klepsoo.com

Rated 3 out of 5 stars

Some buyers may not be aware...

Some people may not be aware they're ordering from a company that operates overseas in Europe. This makes returns, exchanges, etc. difficult right off the bat. In my case, I ordered an inexpensive Timex watch whose tags were denominated in Euros. But the problem was the "Indiglo" function wasn't working. Instead of going thru the rigamarole of returning the item, I simply sent it to Timex for repair. As it turned, they couldn't repair the watch but Timex sent me a new one but a slightly different model I don't like as much. Not an entirely unhappy ending, but it would have been different if I was dealing with an American-based online retailer. NB; After receiving their nice reply I upped my rating to 3 stars.

March 11, 2018
Unprompted review
Klepsoo logo

Reply from Klepsoo

Dear Dan,
thanks for your review.
It is a pity that you didn't contact us because we could easily provide you our Fedex return label and provide you by return a new watch.
All this process could have taken about 6-7 business days, it is very easy and fast.
We are based in Italy as it is written on our website and we deal directly with the Italian official suppliers, we sell worldwide and we try to be as near as possible to our customers by providing immediate assistance. I hope to meet you again on our website and in that case we will do our best to meet all your requests and leave you a positive feeling.
I remain at your full disposal.
All the best.
Susanna
Klepsoo.com

Rated 5 out of 5 stars

I have ordered from Klepsoo several…

I have ordered from Klepsoo several times in the last few years and it has always been a pleasure. Everything arrived as shown, on time, nicely wrapped. I.particularly commend Susanne for her excelkent serviice and tracking follow up.

February 18, 2018
Unprompted review
Rated 5 out of 5 stars

Not too good to be true!

Bought a Gucci watch for £85 less than rrp.
Came within three days of ordering, thought the reviews and price were too good to be true but I guess not!
Couldn't be happier

February 2, 2018
Unprompted review
Rated 5 out of 5 stars

Two Excellent buying experiences

I purchased from klepsoo twice, first time i ordered Versace watch before 4 years , second time i ordered a Gucci men ring last September and it was Excellent two buying experiences

January 30, 2018
Unprompted review
Rated 5 out of 5 stars

Great customer service and value for money

I used Klepsoo to buy a Michael Kors smart watch as it was the best price I could find online. I was surprised by the stock of watches they held and trusted that they accepted PayPal so I could use a site that I'd never used before with confidence. Delivery was prompt and customer service's response to my email was refreshingly quick. I wouldn't hesitate to use Klepsoo again nor to recommend them. Very pleased customer right here.

December 4, 2017
Unprompted review
Rated 5 out of 5 stars

Perfect

Thanks very much, quick to Australia and perfect

November 14, 2017
Unprompted review
Rated 5 out of 5 stars

I received the watch this morning and I …

I received the watch this morning and I love it. It is fabulous and $200 cheaper than it was to buy it in Australia. Thank you very much for your great customer service. I will be shopping with you again and recommending you again.

November 11, 2017
Unprompted review
Rated 5 out of 5 stars

The watch is masculine and stylish

The watch is masculine and stylish, my husband was pleasantly surprised by this lovely time piece , I would definitely recommend the delivery and quality of the watch

October 30, 2017
Unprompted review

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