Kleyn Vans Reviews 

1,750
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Very professional handed deal with Mr Marcel Balsters! Quick response, and in matter of 2-3 days, we have our new van! Highly recommend!

Company replied

Rated 4 out of 5 stars

All the documents and licence plates were ready as planned, the car clean, great help from Bogdan Dumitru. There was an issue with too much oil in the engine noticed after leaving the premises, but h... See more

Company replied

Rated 5 out of 5 stars

I have been to quit some car and van dealers so far and this one was by far the best service I ever experienced. Very welcoming and helpful team. They are very flexible and try to find a solution fo... See more

Company replied

Rated 5 out of 5 stars

My business experience with kleyn vans is since 2017 when I have bought my first good quality cooling truck. Since then I ended up buying 4 Renault Master vans. They only sold fair vans, I could progr... See more

Company replied

Company details

  1. Car Dealer

About Kleyn Vans

Written by the company

Kleyn Vans is one of the largest independent commercial vehicle dealers worldwide and we have been so for more than 105 years. We understand how important the right van is for your business. That is why you can choose from a wide selection of +700 used vans, including all brands. We also arrange your accessories, construction, and financing.

With a stock of over 700 vans of all brands, years of manufacturing, and price ranges, there is always a van that suits you the best. Additionally, at our office in Vuren, The Netherlands, we have everything you need for your new commercial vehicle in one place. Fast, affordable, and reliable.

Thanks to our experience and expertise, we know what we're talking about. Moreover, every van undergoes a technical inspection under the supervision of TÜV Nord upon arrival. The complete information from the test report is provided with each vehicle as standard. This way, you know exactly what you're buying.

Visit our website

Written by the company

A Kleyn Van with Kleyn service!
Kleyn Vans is one of the largest independent traders of used vans in the world. You can choose from a continually changing stock of 600 used vehicles. Our range includes all European and Asian brands, model years and price categories. Our way of doing business has stood the test of time for more than 90 years and is still counting. At Kleyn Vans you know exactly what you are buying and you get the services you deserve and the the best possible price.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,750)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently purchased two vans Mercedes …

I recently purchased two vans Mercedes Vito and I must say honestly that I am very satisfied with both the vehicles and the professionality, seriousness and the competence of the sellers Mr. Van der Laan and Mr. Dmitar Sljokavica.In the future I will do business with them again.
Salumificio Rancati Ltd Italy

September 27, 2017
Unprompted review
Rated 2 out of 5 stars

ZOTOS THOMAS

The car I had has a problem on the gearbox.
I don't know if the dealer knew about but I think Yes, but I'm luky I arrived to Greece.
The 2 nd problem is I paid by cash the money to You but this isn't o.k by the Greek tax law.
I had to pay by bank,I had to put the money in yor company's account. So I asked your dealer if he can do that for me before I get a big fine but till now nothing.
So PLEASE if you can do something DO IT before is to late.
Best Regards.
Thomas Zotos

January 20, 2017
Unprompted review
Kleyn Vans logo

Reply from Kleyn Vans

Dear Zotos Thomas,

We have had contact with you about this issue. As we are a Dutch company, we are not familiar with Greek laws regarding cash payments.

We have managed to agree on a solution which will help you with this issue and wish you the best of luck with your van!

Regards,

Marcel Balsters
Kleyn Vans

Rated 4 out of 5 stars

Complaint - solution

I had some complaints regarding condition of Daily what I bougt 20 days a
go..,...but, responsible persons from Kleyn Vans reacted immediately ....we found common language....and now everything is fine....I bought again one Mitsubishi Canter...I am very satisfied.....

June 13, 2016
Unprompted review
Rated 4 out of 5 stars

Staff professional, vehicle is almost perfect

Your staff whom i was contact with is very professional, quick and customer friendly. Some suggestions: it should be helpful, if any authentication, or other docs are necessary, than e-mail it in advance.

Vehicle is basically in good condition, just clutch is slicing (unfortunately i don't know abt this in advance)

In total I'am satisfied, but if i knew about clutch slicing, i would asked more price reduction. ;-)

June 12, 2016
Unprompted review
Rated 2 out of 5 stars

I am not satisfied

I purchased a car from Kleyn Vans. The quality of service was good. After i traveled about 300 km showed up problems with the engine and i cannot drive farther. The car was delivered to final destination on a trailer, but the Kleyn Vans company didn't assumed responsibility for that. I am disappointed on how they treat their clients in this cases.

May 6, 2016
Unprompted review
Kleyn Vans logo

Reply from Kleyn Vans

Dear Pavel Ciobanu,


Thank you for your review. We offered you a financial compensation. We're happy to say we came to an agreement, although this isn't the standard with export sales.


Kind regards,

Bob van der Laan

Rated 5 out of 5 stars

The best of the best.

The Kleyn van is flexible, helpful and will go to any length possible to make sure that all customer regardless of his/her purchasing ability leaves with
a smile. I was so happy about the way my concern over the van I bought was handled, to the extent that I wrote a letter of recommendation and pasted it on the notice board at my working place. For me, there is only
one GOOD AND RELIABLE Van dealer, Kleyn van.

December 16, 2015
Unprompted review
Rated 3 out of 5 stars

you need to be flexible in the services you provide to your clients. the needs of your client should be paramount

I asked for a revised commercial reflecting the breakdown of FOB, freight ans insurance costs to enable me clear a van l purchased from you but Marcel failed respond despite a reminder.

November 23, 2015
Unprompted review
Kleyn Vans logo

Reply from Kleyn Vans

Good afternoon,

Thank you for your feedback on our way of doing our business. We’re a large firm and we’ll be existing for a 100 years in a few years from now on. This means, as a trustworthy party, the Dutch government can reward us as a ‘Royal’ firm.

Our main goal is reliability. This means we sometimes just can’t, because Dutch authorities see it as illegal, change information on invoices. And, being in business for a substantial period, I know for sure it always confuses customs in harbors worldwide.

We do apologize for that. But, since you’re my rewarded customer, we’re going to look into it for you and provide you with a useful document!

Kind regards,


Marcel Balsters

Rated 5 out of 5 stars

Good company

I work with them for some time and the availability and professionalism is the best.

October 23, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

I am very satisfied with the service I received from mr MARCEL BLASTERS and i give 11 out of 10. I definitely will be visiting the place whenever i need another vehicle. RECOMMEND......

September 14, 2015
Unprompted review
Rated 5 out of 5 stars

Very happy with new van from Kleyn Vans

Kleyn Vans is a very big company, but offers a personal and tailored service. Bob Van der Laan, was our contact, and followed-up the export of the car, it was about 10 days delayed due to holiday periods, but when we went to pick-up the car (which we payed for in advance - without having seen it) everything was perfectly as discussed via e-mail and phone.

We will use them again!

September 10, 2015
Unprompted review
Kleyn Vans logo

Reply from Kleyn Vans

Dear Niki and Bjorn,

Thank you very much for your review. We just like our daily business!
I emailed you our Volkswagen Transporters and VW Crafters. It was nice looking at the Dodge Ram 1500 HEMI Pickup’s, was it?!
Pieter will keep you informed about the Ford Raptor.

Kind regards, Bob and our www.bedrijfswagen.be – team!

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