Replacement light fittings arrived promptly and were well packed. Communication admin via email was helpful and clear. Bulk purchase (over £50) was rewarded with free postage perk. Would use again and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I rang Klighting Supplies and spoke to the lovely Dan. He helped me with my order and I found him to be most pleasant, friendly, helpful and very professional, he certainly know his stuff. I rang late... See more
Company replied
Searched for this size and type of light for a while, got them here. Not yet fitted for customer, but seem ok. *Edit* 11/07 Now fitted to replace 6 yo similar, not fully lit. Perfect fit and connecte... See more
Company replied
Searched the internet for the led light found Klightingsupplies web sight There app was easy to find the led light I was searching for clicked on the said item Excellent quality quick delivery a... See more
Company replied
4.9
Excellent
248 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very friendly staff when ordering on…
Very friendly staff when ordering on the phone for some replacement bulbs. Prompt delivery in safe and secure packaging.
January 15, 2026
Reply from Klightingsupplies
Thank you for the kind review Christine! We’re really glad to hear our team was helpful on the phone and that your replacement bulbs arrived quickly and safely. We appreciate your support and look forward to helping you again 😊
1 star off for late delivery
January 13, 2026
Reply from Klightingsupplies
Thank you for taking the time to leave us a review James. We’re sorry your delivery was later than expected and appreciate you letting us know. Though courier delays are unfortunately out of our hands we’ll take that on board as we work to improve our service. Thanks for choosing us.
The K Lighting Team
Reply from Klightingsupplies
Thank you for your order and feedback Robin. We’re glad you found our service fast, efficient, and quick. We really appreciate your support!
The K Lighting Team.
Reply from Klightingsupplies
Thank you for your feedback! We’re glad you found our service helpful and your delivery fast. We really appreciate your support!
The K Lighting Team :)
Great companie to deal with.
Very helpful staff they could not have been professional and sent my goods straight away.
January 6, 2026
Reply from Klightingsupplies
Thank you for your kind words Peter! We’re really pleased to hear you found our staff helpful and professional. Thanks for choosing us.
The K Lighting Team
Reply from Klightingsupplies
Thank you for taking the time to leave us a review! We appreciate your support and look forward to helping again.
The K Lighting Team
Reply from Klightingsupplies
Thank you for taking the time to leave us a positive review it is really appreciated!
The K Lighting Team 😊
Reply from Klightingsupplies
Thank you for your kind feedback Simon! We’re glad you were happy with the service and fast delivery. Much appreciated — and thank you for choosing us.
The K Lighting Team :)
Easy to deal with
I was put in touch with this company as I had an broken bulb to replace in my kitchen and the original company no longer stocked the item. klihhting identiied the replacement from the photo sent an appropriate link, within an hour and posted my order the ame day ariived earlier than expected the following day
January 12, 2026
Reply from Klightingsupplies
Thanks for your order and taking the time to leave a review Jeff. We’re really pleased we could help identify the correct replacement and get it sent out so quickly.
The K Lighting Team.
Reply from Klightingsupplies
Thank you for the lovely feedback! We’re glad you found the communication helpful and that your item arrived quickly. Thanks for choosing us — much appreciated 😊
They had the exact LED light unit I needed.
They had the exact, hard to find light unit to replace one in a set that had failed. This saved the expense and hassle of buying and replacing all the lights.
December 30, 2025
Reply from Klightingsupplies
Thank you for taking the time to leave a review Robert. We’re really pleased we could supply the exact replacement light you needed and help you avoid the cost and hassle of replacing the whole set. We appreciate your support and are glad we could help!
Reply from Klightingsupplies
Thanks for taking the time to leave a review Norman. We’re glad everything was straightforward and we appreciate the note about speed — though courier delays are out of our hands unfortunately we’ll take that on board as we work to improve our service. Thanks for choosing us.
The K Lighting Team.
Reply from Klightingsupplies
Thanks for the positive review Graham and thank you for your order with us!
The K Lighting Team
Reply from Klightingsupplies
Thank you for your feedback Robert! We’re happy to hear your items were well packed and arrived quickly. We really appreciate your support and hope to assist you again soon.
OEM equipment at a good price
OEM equipment at a good price. Instant despatch despite being during the Christmas holiday.
Can't fault the service.
I have bought from this company before with an equally good experience.
December 30, 2025
Reply from Klightingsupplies
Thank you for your review Ian. We really appreciate your continued support and look forward to serving you again!
The K Lighting Team.
Great product speedy delivery
Great product speedy delivery
No issues great service
December 11, 2025
Reply from Klightingsupplies
Thank you for the review Stephen. We’re glad to hear you’re happy with the product and the speedy delivery. Enjoy your plinth lights :)
The K Lighting Team.
Specific request
I had a specific request, and it took a couple of messages for them to reply. However, it was the festive period and once they replied, they were very easy and efficient to deal with.
December 10, 2025
Reply from Klightingsupplies
Thank you for your feedback Howard. We appreciate your patience during the busy festive period and apologise for the delay in our initial response. We’re glad to hear that once in touch, everything was handled smoothly and efficiently. We look forward to helping you again in the future.
The K Lighting Team.
Reply from Klightingsupplies
Thank you for your review Cheryl. We’re glad to hear the product met your expectations and was exactly as specified. We appreciate your support and hope to help you again in the future.
The K Lighting Team.
Reply from Klightingsupplies
Thank you for your review John! We’re delighted to hear you were happy with our service and truly appreciate your support.
The K Lighting Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.