I have been using Klook for a while now when booking activites, esim, or transportations when going on trips. It has always been efficient when needed. I remember during March 2026 of my trip when I w... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Klook made it easy for me to book activities for my trip. The website was simple to use, and the booking process was smooth and convenient. It helped make my trip stress-free so I could focus on enjoy... See more
There's just a slight delay in payment notification with CAPITEC bank in South Africa. But overall I've been very satisfied with my experiences booked through Klook!
Company replied
Very user friendly interface making booking process very smooth and easy. Info provided for booking are easy to understand and greatly help on decision making.
Company replied
Company details
Written by the company
Discover and book amazing travel experiences
Contact info
Hong Kong
- support@klook.com
- www.klook.com
4.5
Excellent
29K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Initial interaction was disappointing…
Initial interaction was disappointing when our payment didn't go through 3 or 4 times but eventually that was sorted out and all was good.
October 7, 2026
Unprompted review
Reply from Klook Travel
Hi Giuseppe,
Thank you for sharing your experience. We appreciate your patience with the initial payment hiccups and are very glad everything was sorted out successfully in the end!
Best regards,
Adam F
Great deal and easy to use
October 7, 2026
Unprompted review
Reply from Klook Travel
Hi Tan,
Thank you for the great feedback! We're glad you found our platform easy to use and scored a great deal.
Best regards,
Adam F
Reply from Klook Travel
Hi Ai Di,
Thank you for your feedback! We're glad you found our platform convenient and feel you made a good choice with us.
Best regards,
Adam F
Reply from Klook Travel
Hi Jay,
Thanks for sharing! It's awesome to hear that booking was a breeze. We can't wait to welcome you back again soon!
Cheers,
Adam F
Simple and effective purchase process
Simple and effective online work flow to shop, book and purchase the attraction package
October 7, 2026
Unprompted review
Reply from Klook Travel
Hi Derrick,
Thank you for the great feedback! We're delighted that you found our online workflow to shop and book so simple and effective.
Best regards,
Adam F
Very user friendly interface making…
Very user friendly interface making booking process very smooth and easy. Info provided for booking are easy to understand and greatly help on decision making.
October 7, 2026
Unprompted review
Reply from Klook Travel
Hi Muhriz,
Thank you for the great feedback! We're thrilled to hear that our user-friendly interface and clear information helped make your booking process smooth and easy.
Best regards,
Adam F
Easy to avail
October 7, 2026
Unprompted review
Reply from Klook Travel
Hi Jinrami,
Thank you for your feedback! We're glad to hear that you found our services easy to avail and use.
Best regards,
Adam F
Easy and painless booking experience.
October 7, 2026
Unprompted review
Reply from Klook Travel
Hi Joe,
Thanks for the great review! We're so glad the booking process was smooth and hassle-free for you.
Best regards,
Adam F
EASY TO BOOK AND VALUE FOR MONEY.
October 6, 2026
Unprompted review
Reply from Klook Travel
Hi Mick,
Thank you for the wonderful feedback! We're thrilled to hear you found booking easy and felt you got great value for your money.
Best regards,
Adam F
Good recommendation
October 7, 2026
Unprompted review
Reply from Klook Travel
Hi Ching,
Thank you for your review! We're always glad to help point you in the right direction.
Regards,
Adam F
Process is easy and lots of options.
October 6, 2026
Unprompted review
Reply from Klook Travel
Hi Calvin,
Thank you for the wonderful feedback! We're glad to hear you found the process easy and appreciated having plenty of options to choose from.
Best regards,
Adam F
easy and quick to navigate
easy and quick to navigate
clear instructions
October 6, 2026
Unprompted review
Reply from Klook Travel
Hi Lui,
Thank you for the wonderful feedback! We're glad to hear you found our platform easy to navigate and appreciated the clear instructions.
Best regards,
Adam F
having an error during the registration
having an error during the registration
October 6, 2026
Unprompted review
Reply from Klook Travel
Hi Leah,
For immediate assistance with the registration error, you can reach out to our support team via live chat on the Klook Website or app. Alternatively, you can fill out our form https://forms.gle/THVtSV4XJ1nWrFHM8 so we can look into this for you.
Best regards,
Adam F
Reply from Klook Travel
Hi Nguyễn,
Thank you for your review! We're glad everything was fast and straightforward for you.
Regards,
Adam F
FAST and CONVENIENT
October 6, 2026
Unprompted review
Reply from Klook Travel
Hi Artee,
Thank you for the wonderful feedback! We're glad to hear you found our service fast and convenient.
Best regards,
Adam F
Reply from Klook Travel
Hi Karanjeet,
Could you provide your booking ID? We'll get that address right to you. For quick support, feel free to reach out via chat on the Klook app or website too.
Cheers,
Adam F
Simple booking platform
Simple booking platform - easy to use. Also, the offers and details are very clear and helpful to make a decision.
October 6, 2026
Unprompted review
Reply from Klook Travel
Hi Samir,
Thanks for sharing! We're happy to know the booking process was smooth and helpful for you.
Regards,
Adam F
My experience
My experience
Klook really made my/ our day so special when I/ we travel abroad
November 10, 2025
Unprompted review
Reply from Klook Travel
Hi Josephine,
Thank you for taking the time to leave a review! It's fantastic to know that we were able to add that extra special touch to your trips abroad.
Best regards,
Adam F
Reply from Klook Travel
Hi Eugene!
Thank you so much for the fantastic feedback. We're thrilled to hear that you had an excellent experience with us.
Cheers,
Adam F
booking process is smooth
booking process is smooth, no confusing, this is the first time I booked hotel with Klook travel, I think I will use again in the future.
October 5, 2026
Unprompted review
Reply from Klook Travel
Hi Jeff!
Thank you so much for the fantastic feedback. We're thrilled to hear that your first time booking a hotel with us was smooth and confusion-free. We can't wait to help you with your future travels!
Cheers,
Adam F
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