Knight Knox Reviews 

269
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, efficient, and very helpful throughout the entire process. Many people highlighted the team's knowledge and support, ensuring a smooth transaction. The service provided is frequently described as excellent, with consumers noting the ease and professionalism from start to finish. Conversely, a small portion of people felt significant dissatisfaction, describing their experiences as terrible and expressing disappointment with the service provided.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction and highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish very personal service, always available to answer any questions or concerns. Amazing speed at processing sale, as advertised the purchase would be done from start to finish i... See more

Company replied

Rated 5 out of 5 stars

My accountant introduced me to Knight Knox around 18 months ago. I bought a Specialist Supported Housing unit through them last February. Since then I have bewn paid on time every month. This has been... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with my first purchases with KK and all the team of staff that I engaged with all the steps of the way. They were very professional, responsive and patient with me despite all my que... See more

Company replied

Rated 5 out of 5 stars

I'm very excited to get my recent property purchase completed today. It excellent service from Knight Knox International team, mainly Sarah Bourne for their support. They actively involved in sale, co... See more

Company replied


Company details

  1. Real Estate Consultant
  2. Apartment Building
  3. Investment Service

Written by the company

We are a proven property investment specialist with almost 20 years of experience, specialising in identifying and sourcing high-yield property investments for clients. We aim to help investors navigate the property investment market by providing expert advice and access to exclusive opportunities, ultimately aiming to deliver profitable returns and build wealth through property investments. Our track record speaks for itself. Operating in the buy-to-let industry since 2004, we have launched over 120 developments with a total value of over £1.2bn. Our extensive market knowledge, established relationships within the industry, and ability to identify emerging investment hotspots allow us to provide a trusted and reliable investment solution.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

269 reviews

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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(269)

43 reviews in the last 12 months

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Rated 1 out of 5 stars

Fraud Alert

Please note that this company Knight Knox is a scam, they with their fancy websites lure people into investing through them and they suggest you to involve their solicitors (most of which have now been seized under SRA- solicitors regulatory authority)

They work through these solicitors and then deny having any links with them. Thing is they target foreign investors who can’t be there at the time of agreement signing.

I will be suing them by taking them to the court very soon.

Do not invest through them as they back off as soon as you face any issue. They are there for their own cut, once they get their share they will deny having connections with any of the solicitors

Please avoid investing with Knight Knox

March 28, 2023
Unprompted review
Knight Knox logo

Reply from Knight Knox

Dear My Apple,

We are sorry to hear that you are unhappy with the experience you have received from us.

Unfortunately, as no personal details were left along with your review, we are unable to verify your purchase with our office.

Trustpilot reached out to you asking for more information but they did not receive a response from you.

We are always happy to help with any issues a client may have, but we are unable to do so unless a client contacts our office directly.

Please could you email info@knightknox.com so that we may discuss this further and try to work towards a resolution for you.

Yours,

Knight Knox.

Rated 5 out of 5 stars

My experience

From start to finish the whole process was quite painless. All my questions were answered, flexibility with time frames on completion was very helpful and all monies have been paid on time each month.

Overall a great experience and wouldn't hesitate to recommend.

September 29, 2023
Unprompted review
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Reply from Knight Knox

Hi Rob,

Thank you so much for your review. Your comments have been passed over to your Property Consultant Janet McGovern and your After Sales Consultant Michelle Gemmell.

Yours,
Knight Knox.

Rated 4 out of 5 stars

Good service

Very good service. However, a little confusion during the process and unable to get any update from the developer of Axiom.

February 2, 2024
Unprompted review
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Reply from Knight Knox

Dear Jonathan,

Thank you for your review. We're glad that you've had a good service from Knight Knox.

Having spoken with our office we note the confusion arose with regards to some misinformation provided to you by the solicitor, but this was swiftly resolved.

We are liaising with the developer for an update on Axiom and this will be sent onto all buyers once it has been received.

Yours,

Knight Knox.

Rated 4 out of 5 stars

Knight Knox feedback

Chris T and Naomi were very nice, informative and professional, in helping me to secure a business investment. They answered all questions that I had and followed up on enquiries straight away.

November 1, 2023
Unprompted review
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Reply from Knight Knox

Dear Shane,

We really appreciate you taking the time to leave a review on your purchase with us at Landal Barnsoul.

I've passed your comments onto your Property Consultant Chris Tomes and our Client Liaison Manager Suzanne Todd who have both enjoyed working with you.

Yours,

Knight Knox.

Rated 5 out of 5 stars

Thank you!

Great help and support from Janet, Naomi and the team specially when you are an international investor and not familiar with the UK property market and laws.

August 9, 2023
Unprompted review
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Reply from Knight Knox

Dear Fadi,

Thank you so much for your review. We've been working with you since 2022 and we are glad that you have felt supported through the process from reservation to completion.

We hope to have the pleasure of working with you again in the future.

Yours,

Knight Knox.

Rated 5 out of 5 stars

Investing made easy

I was wary when I first spoke with this company, but after many conversations I took the plunge and purchased an investment property through them. They were professional, fast paced, reassuring and kind. Many options for long term good returns on income.

August 24, 2023
Unprompted review
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Reply from Knight Knox

Dear Sarah,

Thank you so much for your review.

Your comments have been passed onto your Property Consultant Henry Oliver and your After Sales Consultant Michelle Gemmell.

Yours,

Knight Knox.

Rated 5 out of 5 stars

Everything was handled professionally…

Everything was handled professionally and with a personal touch making each stage easy and clear as to what was to happen next. Whenever we were unsure of anything we could reach our contact immediately and were given advice and help. We were particularly impressed at how smoothly, quickly and easily all paperwork was handled. All in all a positive experience.

August 1, 2023
Unprompted review
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Reply from Knight Knox

Dear Nicola,

Thank you so much for your kind review. Your comments have been passed over to your Property Consultant Rebecca Jackson and your After Sales Consultant Michelle Gemmell.

We are all pleased that you were happy with the service that you received and we hope to work with you again in the future.

Yours,

Knight Knox.

Rated 5 out of 5 stars

Great team.Responsive and responsible

Great team.Responsive and responsible. Smooth buying experience and regular updates for an overseas investor like me. Thanks.

January 2, 2024
Unprompted review
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Reply from Knight Knox

Dear Abhijit,

Thank you for taking the time to leave a review for us. As a first time purchaser with Knight Knox we are happy that you've had a smooth experience.

Construction at X1 Cheltenham Place is progressing well. We note our Customer Relations Consultant Naomi West has been in contact with you and that she will be forwarding any updates onto you that she receives.

Yours,

Knight Knox.

Rated 5 out of 5 stars

As a former and current customer with a…

As a former and current customer with a knight knowx, I feel comfortable of repeating the purchase of real estate with them because of the services it provides and continuous communication with the customer whenever he needs help and inquiries, as the company’s employees are quick to respond and respond quickly through all means of communication. I always recommend my other friends of dealing with knight Knox as it is a source of customer trust. Also I must mention the name of Noami she is very practical with the customer whenever I need her she is a vailable for help. And not to forget the name of my Property Consultant Adam Bearman who help always about property consultation not only that property belong to knight Knox but in all cities in UK.
Thank you knight Knox for your contious improvement in your real estate achievements

December 1, 2023
Unprompted review
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Reply from Knight Knox

Dear Abdulmunem,

Thank you so much for your kind review. We've been working with you since 2015 and we are so happy that you returned to us again in recent years to purchase a further Buy to Let property.

Your Property Consultant Adam Bearman, your After Sales Consultant Michelle Gemmell and our Customer Relations Consultant Naomi West are thrilled that you are pleased with the service that you have received.

We hope to have the pleasure of working with you again in the future.

Yours,

Knight Knox.

Rated 5 out of 5 stars

Knight Knox

Knight Knox are honest, practical and up to the point. Through them, you can invest with peace of mind and confidence. I'm so glad to know and have the pleasure of doing business with knight Knox. I have particular gratitude towards Tom Mason, who supported me hand in hand during the complete process of investing and purchasing. All the best

February 8, 2023
Unprompted review
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Reply from Knight Knox

Dear Yousif,

Thank you so much for your lovely review. It really means a lot to your Property Consultant Tom Mason and your After Sales Consultant Michelle Gemmell.

We've had the pleasure of working with you since 2018. In this time you have purchased two properties with us which completed in 2020 and 2023, meaning you are receiving a return on your investment.

We hope to work with you again in the future.

Yours,

Knight Knox.

Rated 5 out of 5 stars

Straight Forward!

Dealing with Knight Knox was super straight forward for a first time investor like myself. Everything was explained in easy to understand terms and questions answered promptly even though i'm on the other side of the planet. I'm looking to invest again in the near future and Knight Know will be my 'goto'

August 1, 2023
Unprompted review
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Reply from Knight Knox

Dear Wayne,

Thank you so much for your kind review. You completed on a property at Landal Barnsoul in April 2023 we we are pleased to hear that you were happy with the service that you received.

Yours,

Knight Knox.

Rated 5 out of 5 stars

A very positive experience with Knight Knox.

The sales office was very helpful and understanding. They answered all my questionswith patience and delivered reliable information.The aftersales team was amazing and followed every step of the process carefully. I had doubts before the purchase but I am happy now that I decided to buy a property with them. Thank you all.

December 12, 2023
Unprompted review
Knight Knox logo

Reply from Knight Knox

Thank you so much for your review.

It has been a pleasure working with you and we are glad that you are happy with the service that you have received.

Yours,

Knight Knox.

Rated 5 out of 5 stars

It was good experience to deal with…

It was good experience to deal with Knight Knox for my first property and special thanks to Jessica Wang for introducing me best deal apartment with rental income. I am fully satisfied with this company & hope to continue dealing with Knight Knox in future, highly recommended.

December 8, 2023
Unprompted review
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Reply from Knight Knox

Dear Muhammad,

Thank you so much for your kind review. Jessica and the rest of the team are delighted that you have been satisfied with the service that you have received.

We look forward to working with you again in the future.

Yours,
Knight Knox.

Rated 5 out of 5 stars

the team were very professional and…

the team were very professional and helpful during the whole process.

November 27, 2023
Unprompted review
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Reply from Knight Knox

Dear Jemil,

Thank you so much for taking the time to leave a review.

Your comments have been passed onto your Property Consultant Henry Oliver and the rest of the team.

Yours,
Knight Knox.

Rated 5 out of 5 stars

Excellent service

November 1, 2023
Unprompted review
Knight Knox logo

Reply from Knight Knox

Dear Harish,

Thank you for your review. Your comments have been passed onto your Property Consultant Adam Bearman and our Client Liaison Manager Suzanne Todd who assisted you throughout the process.

Yours,
Knight Knox.

Rated 5 out of 5 stars

Well Experienced

Very good customer care been given from Naomi and special thanks to Ehsan who made the purchase so smooth by giving a clean understandable information. Thank you Knight Knox

July 1, 2023
Unprompted review
Knight Knox logo

Reply from Knight Knox

Dear Nachat,

Thank you so much for your kind review. It has been a pleasure working with you on your first purchase with our office.

Yours,
Knight Knox.

Rated 5 out of 5 stars

A Trustworthy Partner in Property Investment

I've owned a business and property in the UK for a decade and have been cautiously navigating the investment property market, especially given some past experiences with less-than-reputable setups. So when a friend sought my help in building a diverse property portfolio, I was determined to find a reliable partner. That’s when I came across Knight Knox.

Knight Knox stood out, not just because of their established presence and affiliations in the UK, but also due to their membership with the Greater Manchester Chamber of Commerce, which gave me an extra layer of confidence. From the moment I sent an enquiry through their website, their responsiveness and professionalism shone through. The recommendations they provided, after understanding our requirements (budget, location, returns, etc.), were spot-on, streamlining our decision-making process significantly.

Navigating through the purchase journey was smooth, with a dedicated team member guiding us at each stage. Plus, their network of external professionals provided excellent additional support.

In summary, I'm pleased to report that our experience with Knight Knox has been unequivocally positive. Their insightful recommendations and steadfast support throughout the buying process have been invaluable, and I wouldn't hesitate to recommend them to others exploring property investment in the UK.

October 3, 2023
Unprompted review
Knight Knox logo

Reply from Knight Knox

Dear Joe,

It really has been a pleasure working with you and the whole team at Knight Knox have enjoyed assisting you throughout the process.

We hope to work with you again in the future to build your portfolio further.

Yours,

Knight Knox.

Rated 5 out of 5 stars

Thorough Professionalism

Great Team of professionals who would provide the wide ranged of informative
support throughout the process of conducting business.

September 14, 2022
Unprompted review
Knight Knox logo

Reply from Knight Knox

Dear Dr Sharma,

Thank you so much for your review. It really means a lot to your Property Consultant Tom Mason and your After Sales Consultant Michelle Gemmell.

We hope to have the pleasure of working with you again in the future.

Yours,
Knight Knox.

Rated 1 out of 5 stars

Terrible company

Terrible company. Do not trust this company. I bought a 2 bedroom and 2 bedroom apartment from them off plan in 2018. I had to chase them continuously for updates on the building. It finally completed after a 2 year delay. Some of this understandable due to covid and Brexit delays. My apartment was supposed to be finished to a high spec but I paid for a company to list the snags. There were 249 snags identified. The front door is covered in scratches and dings, all of my internal doors are similar. The plastering and paintwork is a disgrace. The most important thing that needs fixing is the balcony which has a significant bow to it and it collects lots of water that I need to sweep off. But it doesn’t feel safe to step out on to it. We are living in a building site because we are surrounded by unfinished projects, the builders were supposed to build but went “ bankrupt” and they have just been abandoned. We have to walk, in an unsafe environment, to our apartment block and there is no parking. They are keen to take our money but haven’t fixed a single snag nearly 2 years after completion.

September 11, 2023
Knight Knox logo

Reply from Knight Knox

Dear Karen,


We’re incredibly sorry to hear that you have had issues with regards to the snagging at your property.


We note that you completed on your apartment in 2022. Having looked at our records we can’t see that you have contacted us since then, so this review is the first time our office is hearing about the extent of your issues.


The project was delayed and we note that you were in contact with your Property Consultant for updates. We are sorry that you feel you had to chase our office for this information. As the agent we rely on the developer, being Fortis, to provide our office with build updates. We appreciate that construction updates are essential to buyers but we can only pass on the information when we receive it from the developer.


Snagging would have been referenced in your contract and your solicitor will also have advised you to ensure this process has been undertaken prior to completion. Snagging issues are dealt with by the developer and the build contractor and under the contract there is usually a one year timeframe for these to be dealt with. By all means if our office is contacted first with this information then we will assist by liaising with Fortis to try and get the snagging issues resolved. If these issues cannot be addressed by Fortis you also have the option of contacting the warranty provider to establish if any of the snags could be remedied under the cover that the warranty provides.


The apartment and the balcony would have been signed off by Building Control and the Warranty Provider before notice to complete could be served. As such from a structural aspect the apartment and balcony have been built to the required standard


We are sorry that you didn’t contact us directly as we really would have done our best to assist you or to pass on information that may have been of use.

Yours
Knight Knox.

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