Knightsbridge Commercial Reviews 

679
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, making interactions pleasant and productive. Many people highlight the excellent service provided, noting the efficient guidance and smooth processes throughout their experience. Reviewers frequently appreciate the swift response times and clear communication, which contributes to a positive overall engagement. However, some people mentioned experiencing slow response times and needing to chase for updates, with simple questions sometimes taking weeks to be addressed. A few other people also felt that communication could be inconsistent, noting instances of high-pressure tactics or a lack of follow-through after initial contact.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

People report positive experiences with service, often highlighting the professionalism, helpfulness, and... See more

Customer service

Consumers find customer service to be positive, highlighting excellent communication and proactive support... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the proactive and prompt... See more

Customer communications

Customers had positive experiences with contact, noting that the company provides many potential buyer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Selling a business is never an easy decision. From day one having Leanne Boulding by our side made is feel much more comfortable. Her regular none pushy check ins are very much welcomed. Our decisi... See more

Company replied

Rated 5 out of 5 stars

Knightsbridge Commercial have been an absolute pleasure to deal with from the very outset! The moment the first contact was made, I was extremely impressed with their professionalism, attention to... See more

Company replied

Rated 5 out of 5 stars

Great meeting with Chris Darroux at Knightsbridge. For an SME like ours it would be a perfect fit and a well tailored service. Chris did an excellent job presenting Knightsbridge, explaining process,... See more

Company replied

Rated 5 out of 5 stars

When I decided to use Knightsbridge to help me sell my company, I was contacted by Leanne Boulding and she told me that she would be dealing with selling my company. She has been professional and als... See more

Company replied


Company details

  1. Business Broker
  2. Commercial Agent
  3. Commercial Real Estate Agency

Written by the company

Knightsbridge Commercial (part of the K3 Capital Group) are the UK’s leading business sales brokers, offering a comprehensive, nationwide service to business owners who are selling their business. A business sale is achieved by introducing a multitude of buyers, offering our client choice through a range of offers from prospective purchasers. At Knightsbridge, we are dedicated to marketing your business to the widest range of buyers possible, giving you the best chance of a successful sale. Our comprehensive approach ensures your business is advertised both online and offline, in order to capture the widest possible audience. Our Commercial Directors will take the time to understand your requirements and the attributes of your business and property in order to tailor a marketing plan best suited to your requirements and thus generating the maximum levels of interest in your business. At Knightsbridge we combine the extensive resources and infrastructure of a large company with a personal and dedicated team approach. If you are thinking about selling your business, please call us on 01204 555080 for an initial confidential chat.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

679 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(679)

126 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class service from start to finish

Great communication from start to completion on the sale of our business. Ben Hunt worked with us to achieve the best possible result. Highly recommended

April 1, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Julia,

Thank you for your 5-star review in connection with Ben! We are glad to hear of your successful completion!

Kind regards,
Chloe McNulty
Administration Manager

Rated 5 out of 5 stars

Jennifer Morley Helped through the…

Jennifer Morley Helped through the process and was very diligent and helpful and we found the right custodian for my business.

March 31, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Wayne,

Thank you for your 5-star review in connection with Jennifer Morley. We are pleased to hear of your successful sale, and wish you the best of luck for the future!

Kind regards,
Chloe McNulty
Administration Manager

Rated 5 out of 5 stars

Review

I've worked closely with Ben, Harriet, Chloe, and Jennifer, and they've all been incredibly professional, helpful, and responsive throughout the entire process. Each of them took the time to understand my needs, provided clear and timely communication, and made the experience smooth and stress free. I’ve especially appreciated their patience and genuine care in helping me explore the right opportunities. Would definitely recommend their team, fantastic service from start to finish.

March 26, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi,

Thank you for your 5-star review! It's great to hear of your fantastic experience with the team! We look forward to continuing to work with you and find you a business which suits your desirable needs.

Kind regards,
Chloe McNulty
Administration Manager

Rated 1 out of 5 stars

The way they go about trying to sell…

The way they go about trying to sell you a business on all these seller sites, only for the valuation of the company to be 6 or 7x's it's profitability when you go to table an offer for it .

You have been warned if you're buying from this business agent!

February 1, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Nazza,

Thank you for your review. We do urge you to contact us on 01204 555050 and speak to a member of the team to discuss your review as we are unable to locate you on our system.

As a business broker, we do not provide valuations on a business. When working with buyers, we would like to ascertain and keep you up to date with any businesses which fit your criteria you are looking for. If you have a specific guide in mind, please do let us know by contacting us directly.

Kind regards,
Chloe McNulty
Administration Manager

Rated 5 out of 5 stars

Abla she is really helpful amazing

Abla she is really helpful amazing

March 24, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Adem,

Thank you for your review in connection with Abla! We are pleased to hear of your positive experience.

Kind regards,
Chloe McNulty
Administration Manager

Rated 5 out of 5 stars

Good service

I used KBS for the successful sale of our small business. We had a bit of a rocky start, but Sara Manville was both professional and pragmatic in dealing with our sale matters once appointed. I have no hesitation in recommending.

March 21, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi David,

Thank you for your review in connection with Sara Manville! I will make sure to pass along your comments, we wish you the best of luck in your future endeavours!

Kind regards,
Chloe McNulty
Administration Manager

Rated 1 out of 5 stars

Anyone who refers to me as 'mate' on…

Anyone who refers to me as 'mate' on the phone, when supposedly marketing my business to professional executives is a no from me.

March 17, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi,

Thank you for your review. We urge you to contact us on 01204 555050 so a member of the team can investigate further, as we are unable to locate you on the system. We would like to resolve this as soon as possible.

Kind regards,
Chloe McNulty
Administration Manager

Rated 5 out of 5 stars

Saahil was very helpful throughout the…

Saahil was very helpful throughout the process and very professional

March 17, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi John,

Thank you for your five-star review! We are pleased to hear of the successful completion! Wishing you all the best in your future endeavours.

Kind regards,
Chloe McNulty
Administration Manager

Rated 5 out of 5 stars

Yes professional

Very professional felt safe with the work done

March 10, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Mr Dable,

Thank you for your review! We look forward to working with you!

Kind regards,
Chloe McNulty
Administration Manager

Rated 5 out of 5 stars

What can I say..Amazing!!

What can I say... really great service. Kristiana Ikstina was simply amazing She promised me at the very start that she would sell my business and she did. Communication was amazing, and she got it over the finishing line, as she promised. I will always go back to Kristiana to sell future businesses.
Thank you!!

Sam

March 12, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Sam,

Thank you for your review in connection with Kristiana! We are pleased to hear of your successful sale! We wish you all the best of luck in your future endeavours!

Kind regards,
Chloe McNulty
Administration Manager

Rated 5 out of 5 stars

Great Service

I'm thrilled with the service I received from Rose and looking forward to hearing about more opportunities!

March 11, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi IJ,

Thank you for your 5-star review! We look forward to working with you!

Kind regards,
Chloe McNulty
Administration Manager

Rated 5 out of 5 stars

Efficient

I have been dealing with Julie and Jay .At this point i think they are absolutely efficient.

March 6, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Peggy,

Thank you for your five-star review in connection with Julie and Jay! We are glad to hear of your experience with us so far!

Kind regards,
Chloe McNulty
Administration Manager

Rated 5 out of 5 stars

Exploring UK Acquisition Opportunities with Knightsbridge Commercial

I’ve been working with Knightsbridge Commercial to explore various business opportunities for my UK expansion, and overall, I’d rate my experience a solid 5 out of 5. The documentation provided—detailed CIMs for businesses has been thorough and well-structured, offering clear financial insights (e.g., turnover, EBITDA) and operational overviews. These materials have been crucial in assessing investment options, though some lacked complete cash flow data or updated YE24 figures, requiring follow-ups.

Communication with the Knightsbridge team has been responsive and professional. They’ve promptly addressed my queries about specific listings and provided additional context when requested, such as vendor responses on revenue drops or handover terms. The email exchanges are timely, and their willingness to clarify details—like financials or client stability—has kept the process smooth. However, I’d appreciate more proactive updates on listings without needing to prompt, and a few CIMs could benefit from deeper cash flow insights upfront.

As an international buyer, I’ve found their nationwide coverage and diverse sector offerings valuable for targeting scalable UK businesses. The team’s expertise shines through in the quality of opportunities presented. For anyone seeking UK business acquisitions, Knightsbridge is a strong partner.

March 4, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Kiran,

Thank you for your 5-star review! We are pleased to hear of your experience with us so far in obtaining IMs and information with follow-ups. With every business, we aim to make sure the information we have is as up to date as possible, if there is an issue with a file or you require further information, do get in touch with the team to let us know. We look forward to carrying on working with you!

Kind regards,
Chloe McNulty
Administration Manager

Rated 5 out of 5 stars

I would like to Thank Chris Darroux for…

I would like to Thank Chris Darroux for enlightening me about the options on selling my business even though I decided not to go ahead just yet.

I found Chris and the team to be patient and respectful when waiting for my decision whether to go ahead, some sales teams can come across as over enthusiastic but Chris and his team were totally professional throughout. There is still a possibility I may sell in the future and would consider KBS as my first point of call! Many thanks, Paul

February 17, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Paul,

Thank you for your review in connection with Chris Darroux! We are glad to hear of your experience with us! If you ever do decide to sell, please do keep in contact with us. Wishing you well.

Kind regards,
Chloe McNulty
Administration Manager

Rated 5 out of 5 stars

Great communication

Quick respond to the all quarries, great service

February 7, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi,

Thank you for your review! We are happy to hear about your experience so far!

Kind regards,
Chloe McNulty

Rated 5 out of 5 stars

I've had a great experience so far with…

I've had a great experience so far with KBS in selling my business. Although I needed some help with the writing of the information they requested due to English not being my first language, the process has been smooth overall. I’m especially impressed with the beautiful brochure that Beckie put together—it’s truly well-designed and sure to attract interest. I appreciate their efforts and look forward to continuing the journey of selling my business with them.

February 20, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi,

Thank you for your 5 star review! It is our endeavour to make the experience as easy as possible for our clients! We are happy to hear of your experience so far and look forward to working with you!

Kind regards,
Chloe McNulty
Administration Manager

Rated 5 out of 5 stars

I'm a buyer

I'm a buyer. Rose is very helpful in sharing relevant opportunities with me.

February 17, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi,

Thank you for your review! We hope to find you the perfect opportunity soon!

Kind regards,
Chloe McNulty
Administration Manager

Rated 5 out of 5 stars

Professional and diligent from the…

Professional and diligent from the start.
Kate in particular preparing the sales memorandum was a pleasure to work with.

February 13, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Russell,

Thank you for your review! We look forward to working with you!

Kind regards,
Chloe McNulty
Administration Manager

Rated 5 out of 5 stars

Knightsbridge assisted us in selling…

Knightsbridge assisted us in selling our business,
They were so professional, communication was excellent always on the phone if needed Thankyou all especially Sara for a experience that was reasonable plain sailing

February 7, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Barbara,

Thank you for your review! We are happy to see a successful sale go through! Wishing you well in your future endeavours!

Kind regards,
Chloe McNulty
Administration Manager

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look