We cannot speak highly enough of Kate Herbert. Our house sales and purchase was meant to be straightforwards, it was anything but. from the very beginning Kate made the process simple and her response... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Sale of my mother's bungalow was handled by Rachel at the Newcastle-under-Lyme office, whom provided the best possible service in dealing with all matters promptly and efficiently even to the point of... See more
We recently sold our property in a very tough market and this is the second time we have worked with Laurence Warnell. He is thorough, fast, honest and straightforward. Marina Beilby was also excellen... See more
Company replied
We have worked with Rachael Billam and her team for 11 flat sales over the past 2 years. We have been extremely happy with their professionalism, friendly communication and the speed at which they wo... See more
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Company details
Written by the company
Knights is unique in the UK legal and professional services sector and we are redefining our industry. Continuing to increase our geographical coverage and build the scale of our operations, we have become one of the largest collaborative professional services teams in the UK through our strong culture and corporatised model, meaning Knights is now increasingly becoming recognised as the business of choice for more clients and professionals. Pioneers for a new type of professional services business; we operate a unique and proven model which has created a strong and resilient platform for growth. We continue to make good progress against our vision of leading the regional market in the UK, consistently delivering high quality services to our clients across an ever-increasing range of services and sectors. More than 1,100 professionals now work as one team offering a distinctive blend of local knowledge aligned with national capability and presence to deliver a premium client experience.
Contact info
The Brampton, ST5 0QW, Newcastle-Under-Lyme, United Kingdom
- 0344 371 2562
- enquiries@knightsplc.com
- www.knightsplc.com
4.7
Excellent
922 reviews
Replied to 93% of negative reviews
Typically replies within 1 week
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High standard of service
Knights have carried out two separate transactions for us and both experiences have been fantastic.
The professionalism and dedication shown by Charlotte, Courteney and Tamara have all been outstanding in delivering a great service.. As a legal entity, the firm has proven that it holds great value in reaching a positive outcome for its clients, including a higher quality of care and humanity. Charlotte in particular has worked beyond the realms of her role by working outside of her office hours to help us during a difficult situation, she gave us confidence and constant reassurance throughout our transaction. Charlotte has exceeded our expectations and provided an exceptional service. The law firm has shown a great deal of ethical and moral values, a high standard of service and has etched itself into our lives. For any legal matters we will be using Knights only.
February 20, 2026
Unprompted review
Reply from Knights Professional Services
Thank you so much for taking the time to share this wonderful feedback. We are truly delighted to hear that both of your transactions with Knights have been such positive experiences.
We are thrilled to know that our professionalism, dedication and care made such a meaningful difference throughout your matters.
At Knights, we are committed to delivering the highest standard of service with integrity, compassion and a strong focus on achieving the best possible outcomes. Knowing that this has been reflected in your experience is incredibly rewarding for the whole team.
Thank you again for your trust and your kind words.
Charlotte Ridgway and Courteney Hobson Residential Property, Oxford office.
Tamara Fuller, Real Estate Investment, Oxford office.
The most expensive solicitors…
One off the most expensive solicitors unfortunately my family chose to use. Always get written quotes before instructing.
February 24, 2026
Unprompted review
Reply from Knights Professional Services
We are sorry to read your comments. We are keen to address your concerns directly and will contact you.
Knights.
I purchased a property with the help of…
I purchased a property with the help of Knights, the service was very smooth everything was taking care of for me by Ian Peach and he's team, they went above amd beyond throughout the whole process which seem effortless for me thanks to Knights, I will be using their services in future and would recommend them to anyone, very knowledgeable and great insight plus experience, by far the best solicitors I have had when buying a property
February 20, 2026
Unprompted review
Reply from Knights Professional Services
Thank you so much for taking the time to share your experience. We’re delighted to hear that your property purchase went smoothly and that the team were able to support you throughout the entire process.
Going above and beyond for our clients is something we take great pride in, so it’s wonderful to know this made the journey feel effortless for you.
We look forward to assisting you again in the future.
Thank you once again for your kind words.
Ian Peach, Portsmouth office.
Sophie Partridge is excellent
Sophie Partridge helped us through the sale of my late mother’s property and we very much appreciated her guidance and patience in the face of various frustrating experiences with prospective purchasers. She dealt with everything promptly and efficiently and we knew we could always rely on her. We would have no hesitation in working with Sophie again in the future.
February 20, 2026
Unprompted review
Reply from Knights Professional Services
Thank you for sharing your kind feedback. During what can be a difficult and emotional process, guidance, patience and reliability are qualities we’re incredibly proud of.
We truly appreciate your trust and would be delighted to work with you again in the future. Thank you once again for your thoughtful comments.
Sophie Partridge, Colchester office.
Fantastic, you get what you pay for
We cannot speak highly enough of Kate Herbert. Our house sales and purchase was meant to be straightforwards, it was anything but. from the very beginning Kate made the process simple and her responses were very quick, When things went wrong she was brilliant at finding solutions and helping us through. We believe that has we had another solicitor our purchase would have fell through and our sale would have taken months longer. Cannot recommend her enough.
January 30, 2026
Unprompted review
Reply from Knights Professional Services
Thank you so much for taking the time to share your experience. We’re delighted to hear how supported you felt throughout your sale and purchase. Quick responses, clear guidance and problem‑solving approach are exactly the qualities we aim to deliver.
Your kind words and strong recommendation mean a great deal.
Thank you again for choosing Knights, and we wish you every happiness in your new home.
Kate Herbert, Leicester office.
Excellent service on sale and purchase
We used Knights on our leasehold sale and freehold purchase. We had a very good experience with Kate Herbert. Kate was very responsive, proactive and personable. We were able to go from offer to completion within c. 3 months. We would definitely want to use Kate on any future transaction.
The use of the digital apps for uploading all of the information also streamlined things. It was a modern and professional service.
January 5, 2026
Unprompted review
Reply from Knights Professional Services
We’re delighted to hear that your leasehold sale and freehold purchase went smoothly and that we provided such responsive, proactive and personable support throughout the process. Completing within around three months is a fantastic outcome, and we are thrilled to know you would choose to work with us again on any future transactions.
We’re also pleased that you found our digital apps helpful in streamlining the journey. Delivering a modern, efficient and professional service is a key priority for us, so your feedback means a great deal.
Thank you again for choosing Knights, and we wish you all the very best in your new home.
Kate Herbert, Leicester office.
High recommendation for Knights residential team in Essex
I used the residential conveyancing team of Knights in Essex to sell my property. I dealt with Jasmin Patel and her associates Rebecca Bolton and Laura Finnigan. They provided an excellent service: sound legal advice with my queries answered accurately and rapidly. They negotiated robustly with the buyer’s solicitors under very challenging circumstances, gaining circumstantial damages when the buyer failed to complete the sale on time. I can highly recommend Knights as an efficient and diligent firm of solicitors
February 11, 2026
Unprompted review
Reply from Knights Professional Services
Your kind comments about their prompt advice, robust negotiation, and commitment—especially during challenging circumstances—are greatly appreciated.
We’re pleased that the team was able to secure a positive outcome for you, and it means a great deal to know you would highly recommend Knights.
Jasmin Patel, Laura Finnigan and Becca Bolton. Chelmsford and Colchester offices.
Knights Solicitors Property Conveyancing
From our first contact with Knights Solicitors they stressed that they would provide a high quality service for the sale of our property. They delivered fully on their promise and helped push through the sale in good time while providing us with constant updates. The solicitors ( Sarah-Louise Green and Rebecca Bolton ) were very responsive to any enquiries. You certainly pay a higher fee for using Knights but if you want a professional service that works hard to complete your property sale quickly then I would fully recommend using this Company's services.
February 19, 2026
Unprompted review
Reply from Knights Professional Services
Thank you for taking the time to share your experience. We’re delighted to hear that our team delivered on the high‑quality service we promise from the outset. It’s wonderful to know that the sale progressed efficiently and that you felt well‑informed throughout the process. We appreciate your comments regarding our fees, and we’re grateful that you recognised the value of a professional, proactive service focused on completing your sale as smoothly and quickly as possible. Your recommendation means a great deal to us.
Sarah-Louise Green and Becca Bolton, Chelmsford office.
We have been involved with Knights as executors of a will.
We have been involved with Knights since September 2025 as executors to a will. We had no previous experience in this capacity and were somewhat daunted by what we should need to do. Amanda Paardekooper undertook the conveyancing work in the sale of the property. She has given tremendous support, sound advice and guided us through the legal process. Communication at all stages has been excellent and has always been available to provide help whenever we have needed it. Further work is now in progress by Charlotte Cooper to complete the final stages as required. We would have absolutely no hesitation in recommending Knights and members of the team with whom we have had dealings. Brilliant service.
February 19, 2026
Unprompted review
Reply from Knights Professional Services
Navigating a role that can feel daunting, especially for the first time, is something we’re always mindful of, and it’s wonderful to know our advice and communication helped make the process manageable for you.
We’re also delighted that Charlotte is now continuing the work with the same level of care and professionalism. Your kind comments about the service you’ve received mean a great deal to the whole team.
Thank you again for placing your trust in Knights. We truly value your recommendation and are glad to have been able to support you through such an important and sensitive process.
Amanda Paardekooper, Residential Property, Portsmouth office.
Charlotte Cooper, Private Client Team, Portsmouth office.
Efficient, professional and approachable.
I instructed Emma Millington at Knights to handle the sale of a property. Emma was helpful, approachable and efficient throughout the sale. Emma was easy to contact and always responded to emails or telephone calls. There were a few issues to be resolved during the process and I found Emma's advice was practical and sensible. I would recommend Knights and will certainly instruct Emma again.
February 17, 2026
Unprompted review
Reply from Knights Professional Services
Navigating issues during a transaction can be challenging, so it’s great to know practical and sensible advice helped keep things moving smoothly. Your recommendation means a great deal, and we truly appreciate your confidence in Knights.
Emma Millington, Stoke office.
Had a meeting via teams to discuss…
Had a meeting via teams to discuss updating/ new wills wasn’t told of a charge at beginning of meeting only at the end which we had no control over was told if we went ahead it would be a Fixed price of £2,000 or time spent which with vat which was still £1,300 or so but that’s not all then charge to sent letters out monthly?wouldn’t actually give a price which we thought to be to expensive don’t recommend anyone using this company as they are just out to make money knight plc.com kings hill west malling
February 3, 2026
Unprompted review
Reply from Knights Professional Services
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet expectations.
Our intention is always to explain all potential costs at the earliest possible stage so clients can make informed decisions. We apologise if this was not communicated clearly during your meeting.
Regarding the pricing options discussed, these reflect the complexity and level of legal work involved in preparing wills and any additional ongoing estate planning services.
Thank you again for your feedback — it helps us improve the service we provide.
Knights.
Efficient and reliable
Quick responses within half a day. We were assigned a team of two people (Kirsten and Ben) so we always had someone on hand when the other was away from the office. Clear and helpful communication. The properties we were moving from and to were both in Oxfordshire while Knights' office is in Portsmouth, but this didn't seem to cause a problem.
My past experience with solicitors has been very hit and miss - Knights are one of the good ones and I wouldn't hesitate to recommend them to anyone.
October 31, 2025
Unprompted review
Reply from Knights Professional Services
Thank you very much for taking the time to share your experience. We’re delighted to hear that you found our service efficient and reliable throughout your move.
We are especially pleased to know that our quick responses and clear communication made a positive difference. We aim to ensure continuity and support at every stage, so it’s great to hear that having a dedicated team available whenever needed worked well for you.
We’re also glad that the distance between our office and your properties caused no disruption—providing seamless service, wherever our clients are based, is something we take pride in.
Your recommendation means a great deal, particularly given your past mixed experiences with solicitors. We’re grateful you chose us and pleased we could provide the level of service you deserved.
If you ever need assistance again in the future, we’ll be more than happy to help.
Kirsten Wickham, New Homes Portsmouth office.
Amazing experience
Could not fault Shona, Reemin and the others I dealt with during the process of buying my first home. Incredibly helpful, friendly and informative as well as amazingly efficient. Everyone made the entire process stress free from the moment I first contacted them. I would definitely use them again.
February 12, 2026
Unprompted review
Reply from Knights Professional Services
Providing helpful, friendly and efficient support is something we pride ourselves on, so it’s great to see the team recognised for exactly that. Your kind comments mean a great deal to everyone involved.
We truly appreciate you choosing us for such an important milestone and are thrilled to hear you would use our services again in the future.
Wishing you every happiness in your new home, and please don’t hesitate to get in touch if you ever need anything further.
Shona Archer & Reemin Uddin. New Homes, Portsmouth office.
5* Service - Matthew Richardson
We recently completed what proved to be an incredibly complicated and challenging property purchase, and I can honestly say we could not have asked for better support than we received from Matthew Richardson at Knights Professional Services.
From start to finish, Matthew demonstrated exceptional professionalism, expertise and unwavering tenacity. The transaction presented multiple obstacles and moments where it genuinely felt as though it might fall apart. However, Matthew’s calm, methodical approach and clear strategic thinking ensured that every issue was tackled head-on and resolved effectively.
What stood out most was his communication. We were kept fully informed at every stage, with regular updates and clear explanations of complex matters. His advice was always measured, practical and in our best interests, giving us confidence even during the most uncertain moments.
Matthew’s persistence and commitment to getting the deal over the line were remarkable. He went above and beyond to drive progress, liaise with all parties and maintain momentum when it mattered most.
We are genuinely impressed with the level of service provided and would not hesitate to recommend Matthew Richardson and Knights Professional Services to anyone seeking expert guidance through a complex transaction. An outstanding professional delivering an outstanding service.
February 10, 2026
Unprompted review
Reply from Knights Professional Services
Your feedback highlights exactly the qualities we value most—calm leadership, strategic thinking and a determination to see every matter through to a successful conclusion.
We truly appreciate your kind comments about the level of service received.
Thank you again for your recommendation. We wish you all the very best moving forward and are always here should you need any further support.
Matthew Richardson, Lincoln office
Friendly, helpful and efficient service.
We had to sell a property as Attorneys under a Lasting Power of Attorney and were guided through every step of the process by Linda and Nick of Knights Solicitors. They explained the process in a friendly, helpful way and managed the transaction in a prompt, efficient manner always keeping us fully informed. We can highly recommend their service and would certainly use them again.
February 9, 2026
Unprompted review
Reply from Knights Professional Services
Thank you so much for taking the time to share your experience. We’re delighted to guide you through the sale with clarity, efficiency, and care. Navigating a property transaction under a Lasting Power of Attorney can feel daunting, so it’s wonderful to know they helped make the process smooth and reassuring for you.
We truly appreciate your recommendation and your trust in our team. Should you ever need our support again, we’ll be here and ready to help.
Linda Gregory and Nick Raynor, Sheffield office.
It has been so helpful to have your support.
It has been so helpful to have your support. I agreed to act as an Executrix for a friend. I was able to deliver a pack of papers to you and you completely ran with the task. You always kept me informed and I was very confident that I was in safe and friendly hands.
February 9, 2026
Unprompted review
Reply from Knights Professional Services
Thank you for sharing your experience Sheila. It is great to read you felt confident in the ability of our team.
Knights
Lease Extension
I instructed Knights to deal with a lease extension. I was kept up to date and informed throughout the process and although it wasn’t a quick process it all came together in the end. I therefore had no worries also keeping them on board with the sale of the property.
February 6, 2026
Unprompted review
Reply from Knights Professional Services
Thank you for sharing your feedback. We're really pleased to hear that you felt well‑informed throughout your lease extension, even with the naturally longer timescales involved. It’s great to know that the experience gave you the confidence to continue with us for the sale of the property as well.
We truly appreciate your trust in Knights and are glad everything came together smoothly in the end. If we can support you with anything further, we’re always here to help.
Carol O'Leary, Solihull office.
Would highly recommend Knights
Would highly recommend Knights. Rachel in the conveyancing department has been extremely efficient and made the whole process of selling a house stress free. Thank you Knights.
February 2, 2026
Unprompted review
Reply from Knights Professional Services
Efficiency and clear communication are at the heart of what we aim to deliver, and it’s wonderful to know this was reflected in your experience.
We truly appreciate your recommendation — thank you for choosing Knights.
Rachel Byles, Stoke office.
Ian and Samantha provided excellent…
Ian and Samantha provided excellent service throughout the sale of my property. They were very professional and easy to communicate with, and I would highly recommend them.
January 30, 2026
Unprompted review
Reply from Knights Professional Services
Thank you for taking the time to share your experience. We're delighted to hear you thought we provided excellent service throughout your property sale. Our professionalism and clear communication are qualities we value highly, and it’s wonderful to know this made a positive difference for you.
We truly appreciate your recommendation and are grateful you chose Knights.
Ian Peach and Samantha Kidd, Portsmouth office.
Superb service
Superb, efficient and stress-free service from the conveyancing team. Everyone I spoke to was friendly. A pleasure to work with, my thanks.
February 1, 2026
Unprompted review
Reply from Knights Professional Services
Thank you so much for your wonderful feedback. We’re delighted to hear that you found our conveyancing service superb, efficient and stress‑free. The team will be thrilled to know their friendly approach made such a positive difference.
It’s been a pleasure working with you too — and thank you for taking the time to share your experience.
If we can help with anything in the future, we’re always here.
Katrina Allen, Leeds office.
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