I open this account for my daughter first so I can send her how much she needs and control her spending. But I was so satisfied with koho , with so many options for saving and all benefits what koho o... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I made the switch to Koho a few years ago when I was living overseas. The no foreign exchange option with the everything plan saved me a ton of cash and still allowed me to earn cash back on foreign... See more
Company replied
All good after a year of use. Cashback is a nice feature. Also the account is basically free if you have just one direct deposit a month. The virtual MasterCard and physical one all work basica... See more
Company replied
Koho goes above and beyond. I have never experienced delays in direct deposits, etransfers, bill paying or anything. They have a lovely suite of products that help build you credit and I use all... See more
Company replied
Company details
- #12 of 22 best companies in Non-Bank Financial Service
- #16 of 25 best companies in Alternative Financial Service
- #15 of 19 best companies in Financial Consultant
- #9 of 14 best companies in Financial Institution
- #3 of 9 best companies in Money Transfer Service
Written by the company
KOHO is the simple, secure, and rewarding way to manage your money. We empower Canadians to improve their financial lives without the red tape and high fees found elsewhere. We provide easy-to-use tools for spending, saving and credit building all in one place.
Contact info
601 West Broadway, Suite 400, V5Z 4C2, Vancouver, Canada
- trustpilot@koho.ca
- www.koho.ca
GET AHEAD. STAY THERE.
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love it
I love KOHO I pay bills get your money fast so easy to use I love it useing it I use it all the time
July 10, 2026
Reply from KOHO
Thanks so much for the review! We really appreciate your feedback.
Koho is the best way to do any banking you need. Koho strive themselves on helping their customers.
I love this cyber banking with you. Every other bank I've dealt with over charges for transactions, never get cash back. Other banks take instead of give.
July 10, 2026
Reply from KOHO
Thank you so much for the kind words! It's wonderful to hear that KOHO is making a real difference for you!
Thank you for easy banking
July 10, 2026
Reply from KOHO
Thanks so much for the review! We really appreciate your feedback.
6 ⭐️ ⭐️⭐️⭐️⭐️⭐️
I would give 6 stars if I could. KOHO is my favorite banking and I’ve been with all the big banks. KOHO allows you to use your own purchases to borrow money. So you never have to worry about something coming up unexpectedly. If you have a paycheck going into the account it comes a day earlier. Also gives you a cover amount in case you have a payment come out and no money in your account so you don’t end up with nsf fees. The best part about KOHO is that it helps build your credit.
July 9, 2026
Reply from KOHO
Thank you for this amazing review! We're so glad our features are making a real difference in your day-to-day!
Reply from KOHO
Thanks so much for the review! We really appreciate your feedback.
Was good until it became a scam
I keep getting charged monthly for the yearly Credit Building Subscription, yet for some reason, it shows up as ignore never paid for it!
July 9, 2026
Reply from KOHO
Thank you for taking the time to share your feedback with us. A supervisor will email you directly to further assist you with this.
Everything KOHO has amazing benefits…
Everything KOHO has amazing benefits and helps extremely helps build credit
July 9, 2026
Reply from KOHO
Thank you for the kind words! We're thrilled to hear you're enjoying the benefits and making progress on your credit journey.
Helped keep me out of massive holes in…
Helped keep me out of massive holes in trying to get out of and just stay afloat from. Credit building and such is great.
July 6, 2026
Reply from KOHO
Thanks so much for the review! We really appreciate your feedback.
The Koho app is everything I expected…
The Koho app is everything I expected and more. I've been able to see where and how I'm spending. The cash back is amazing.
July 6, 2026
Reply from KOHO
Thank you for the wonderful review! We're so happy the app is delivering exactly what you were looking for. Staying on top of your spending and earning cash back along the way is what it's all about!
Ive done everything for a hire credit…
Ive done everything for a hire credit limit but still nothing
July 9, 2026
Reply from KOHO
Thank you for the review! If this is regarding your credit score, there are a lot of factors that impact it. While it can feel frustrating, consistency and time are your two best friends when working toward your goal.
If you'd like to dig into the details, our support team can connect you directly with a financial coach who can walk you through your specific situation.
If this is regarding a Cover limit increase, you can see the Cover amount you're currently eligible for in-app. If you're eligible and choose to increase your Cover limit, the new limit will take effect right away, and a new billing date will be assigned.
Reply from KOHO
Thank you for sharing your feedback with us. You can easily manage your plan and features in-app, giving you full control to customize what works best for your needs and budget.
Did you know that you enjoy all the benefits of our comprehensive Essential plan at no extra cost? Simply by setting up a direct deposit or loading $1000 to your account, you can unlock Essential! With the Essential plan, you gain access to enhanced cash back options, higher interest rates on your entire balance, complimentary credit scores, and much more.
Its super easy to use and its help me…
Its super easy to use and its help me build my credit back up. I recommend it to any one that asks me about it
July 8, 2026
Reply from KOHO
Thanks so much for the review! We really appreciate your feedback.
I thought I would get some credit for…
I thought I would get some credit for depositing cash how long does this take to build credit
July 9, 2026
Unprompted review
Reply from KOHO
Thank you for the review! Just to clarify, using KOHO on its own does not impact your credit score. However, we do offer dedicated credit building features designed to help improve your credit history. You can learn more about Credit Building and Secured Credit Building here: https://koho.kustomer.help/en_us/what's-the-difference-between-credit-building-and-secured-credit-building-Sk0zos5Lbe
Very good and so far worked for hotels…
Very good and so far worked for hotels and rentals. I have been very happy with KOHO
July 9, 2026
Reply from KOHO
Thanks so much for the review! We really appreciate your feedback.
Best bank ever
This is the best bank I've ever banked with. I have benefited at times from zero-fee plans, credit building, zero foreign transaction fees, and cash back on my regular spending. 11/10 would recommend.
July 8, 2026
Reply from KOHO
Thanks so much for the kind review! We really appreciate your feedback.
It’s the best account I’ve ever had
It’s the best account I’ve ever had, easy to manage goals, earn cash back and overall manage my money.
July 8, 2026
Reply from KOHO
This made our day! We're so happy to hear that managing your goals, earning cash back, and staying on top of your finances has felt effortless. That's exactly what we set out to create. Thank you for the kind words and the 5 stars!
Easy too use and great all around for…
Easy too use and great all around for credit and cash back. It’s just awesome
July 8, 2026
Reply from KOHO
Thanks so much for the kind review! We really appreciate your feedback.
I really like koho for the credit after…
I really like koho for the credit after doing bankcrupt it really helps credit score when using the best option for theire accounting fees MsF and also love the crypto feature pretty easy to use and love it
July 7, 2026
Reply from KOHO
Thanks so much for the review! We really appreciate your feedback.
Best account and control over money spending.. I love koho. Thank you
I open this account for my daughter first so I can send her how much she needs and control her spending. But I was so satisfied with koho , with so many options for saving and all benefits what koho offer I start using same account. My daughter using physical card and me online and phone payment.
July 7, 2026
Reply from KOHO
Thanks so much for the review! We really appreciate your feedback.
Got a login unavailable notification…
Got a login unavailable notification while trying to log in after I received an email stating that my auto deposit is no longer active. I need an explanation because I am literally expecting my wage paid this Thursday through this account and I don’t want be stranded but it looks like it might end up being my fate. Please do you not value your customers to just deactivate their account without properly communicating with them and explaining why the account has been deactivated.
July 7, 2026
Unprompted review
Reply from KOHO
Thank you for taking the time to share your feedback. It looks like you're already in contact with our support team, and they'll be happy to help answer any question you have. Please feel free to continue the conversation through your open support chat if you have any additional questions. We're here to help.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.