Komplett.dk Reviews 

Get new Samsung Odyssey G5 from them. Brand new! With out any damage. Get package from Bring! Super! CS:GO - new level for me))

The delevery lasted 6 days. Very simple to order on the website. The product works as advertised. Would recommend if they have the lowest price!

Very fast shipping and product came unharmed. Great!

Ordered a new tv, which had problems out of the box, what they would call dead on arrival. Took more than a week for them to figure out what I needed to do to return. Once I had returned it, still has not been handled by service broker, and nobody in the value chain can even tell me where the tv is, or when the situation will be resolved. Had similar experience with Amazon, they forwarded a new tv immediately, and managed the defected one themselves, which is what customer service is about. Customer service is not great, so recommend using a retailer in Denmark with a physical store, to offset the returns procedures.

Bought a Phillips hue led strip from them that suddenly just broke, absolutely bad quality and non existent customer service. I spent over 100k on this site and they can’t exchange a bad quality led strip.
I’m done with this site and will buy my goods elsewhere.
Don’t buy from them.

I recently bough a TV from them, a fairly expensive one.
Days later, they changed the discount % back to none, as it turns out it was normal price all along, and not -38 %. Completely incompetent. Surely enough, their competitors never even had a discount tag on it - it was just normal price!

Tried complaining to support, but they just brush it off. They first doubted me, and when I provided proof, they just ignored me. Always the same.

DO NOT BUY

I wanted to buy a VR head set. There were 5 weeks waiting time at the time I ordered it.. That was okay.. I had time.. then the date came and I heard nothing from komplett. checked my mail. nothing.

Checked the site only to notice that the new shipment date had changed.

BY 3 MONTHS! this would mean over 4 months of waiting.. and I don't even know if I would get one by then. oh and 2 days for an email reply to confirm this.

if you have to wait 4-7 months for something in the tech Industry then your almost half way to the next generation of hardware releases. So my exerince with komplett left me mostly annoyed and dissapointed. 1 star.

2/2 shockingly terrible experiences with these guys:
I can't write a review that states clearly enough, how unbelievably terrible the service of this company is.

The statement that they wouldn't admit if they've made a mistake, even to save their own life, is just a plain fact! Even when you have all legal proof in the world.

If the support workers (who act only as dummy dolls, and has no authority to get anything done whatsoever) refers you to their supervisor or manager, you will recieve no reply even after several follow-up calls and emails.

This is a company that couldn't care less about either legal regulations or about happy customers.

DO NOT BUY FROM THEM!!!

My order was confirmed 15:02 (which is 2 minutes after release) of my 3080 graphics card. I now have to wait until December 2. Which it probably won’t be there. Now I cancelled and ordered from another website which I’m sure will be faster even 2 months from now.

Absolutely horrible. Ordered 3080 on realse second - 15:00 and like many others, i had to wait an hour for support to tell me i had to wait. The order came and said i had ordered 15:43 meaning i had to wait till october 24th. I was patient and didn't worrry about it. But then it got postponed till the 27th. Then the 7th november. And now 2nd of january with no notice or anything. Absolutely horrible scam, whom clearly never had any idea about the items comings.

I have ordered a VR headset and a few extra items on the same order a week ago. Some of the items are continuing to get postponed and it's now first in stock on the 7th of November (I ordered it the 13th of October.) I have yet to know why the items keep postponing and would like to know why. When I ordered the items they were all in stock and then suddenly the day after ordering one of the items was postponed in stock till today (the 17th of October) I figured that it was just that one thing but now when I look again yet another item is postponed to the 7th of November. I would like to know why they keep postponing my order.

Horrible experience! I ordered a keyboard with 1-3 days delivery. It´s now more than 1 month ago. Complete has postponed the delivery date 4 times now without any notice or information... Komplett Idiot...s!

Bought an Nvidia 3080 on launch day. Actually, launch second. The second the timer finished countdown at 3pm, I bought one instantly. Web history shows the payment was complete at 15:01. My order didn't show up under my profile. I waited an hour to chat to someone on their webchat only to be told to wait for the system to update and that my order was successful. Later that day, the order shows up in their system, showing that they'd processed my order at 15:36 and that I had missed out on stock and will have to wait until at least the 1st of November. Their crappy backend taking forever to update meant I didn't get the stock item I ordered and waiting an hour to get information about it meant I missed out buying from elsewhere.

This review is written with great regret but with a sense of necessity - to prevent others from experiencing what I did.

I ordered three components from Komplett on the 01/07/2020. I receive the order and start installing the new components. Shortly after, I quickly realize, after proficient trouble shooting, that two out of the three components are either defect or damaged. Component one because of a manufacturer defect and component two as a result of transport, or a installation complication out of my control. Thus, I start a return process on the 06/07/2020. As I am writing this review today (17/07/2020), I have been in contact with 5+ different support workers to no avail. I have been lied to about the status of my return, live chats have been ended purposefully as the particular support worker apparently had no interest in helping me and no level of flexibility has been offered, despite of me making zero mistakes as a consumer. My current reality is one to two more weeks of waiting, before I will receive new components - ultimately resulting in a timeline which will be +20 days minimum.

Consequently, I deeply recommend you to NOT buy any electronic components from this company, as they very frequently break, or have defects, which will lead you right into the funnel of disappointment I find myself in as of right now.

Just wow.... Excellent at being the worst..
This place is fine as long as you don't have any issues with the stuff you buy..
My graphic card had a fail on it, so it stopped working after a short amount of time after i recieved it. Apparently it takes Komplett around 7-14 days AFTER they recieve it to send a new. Overall with shipping and generating a return label, the process of getting a new graphic card is over a month which is just plain useless service when most of your life (Work, school, gaming and streaming) is on your PC.
I WILL NEVER ADVICE OR RECOMMEND KOMPLETT TO ANYONE.
They are only interested in your money, not your happiness around the products you buy. Do yourself a favor and find a smaller place that has interest in keeping their customers.

I've been shopping at this place for 10 years+ now and I have never been disappointed. If there is an issue they will help you resolve it. you can safely shop here

Notice: this is an English review

Rated 5 star because the shipping only took 2 days to arrive (i live in Dk so yeah). The product is almost the exact same as on the shop. I'd say that buying my first gaming screen for my PC is worth every single penny, and i definatley highly recommend for someone who are shopping for their first gaming pc and other stuff. Like seriously, go check it out before there out of stock.

Amazing experience
Really nice customer service