Great experience with KPI! All the staff are friendly and polite, and they’re always happy to help. Agnes has been especially helpful – she always keeps me updated with job opportunities and lets me... See more
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The team at KPI in Crewe have been extremely helpful and encouraging! I was contacted by Ellie initially after she sent my CV out to some businesses. She was extremely helpful and, evidently, truly ca... See more
Company replied
Finding your first job can be overwhelming, but Agnes Fung from KPI made it so much easier. She was incredibly supportive, patient, and always ready to help. I am so grateful for her assistance in hel... See more
Company replied
Both Esne and Corrine at the Stoke office were great at finding me a position. Fast replies to my enquiries and no being messed about. A pleasure to work with. Thank you ladies.
Company details
Written by the company
KPI Recruiting has been established since 2008, providing staffing solutions to fill temporary, contract & permanent vacancies for many of the UK best-loved brands in retail, logistics, food production, services, hospitality, care, commercial, driving, education, automotive, executive, hospitality, industrial, rail & infrastructure, technical & engineering and finance. We currently have vacancies in warehousing, driving, admin, accounts, sales, retail, teaching, nursing, rail and civil engineering projects, and many more areas.
Contact info
KPI Recruiting Ltd, ST4 6JH, Stoke-on-Trent, United Kingdom
- 01782 712230
- marketing@kpir.co.uk
- www.kpir.co.uk
Breach of guidelines
Am very happy for this job and for…
Am very happy for this job and for EUGEN MERCAS shall a say it's a great person wich is involt very much to help the people. Hi deserve all the best.

Reply from KPI Recruiting
Eugen and Cherry
Everything is fine and looking forward co work with KPI.

Reply from KPI Recruiting
They are very helpful and thanks to…
They are very helpful and thanks to Eugen to follow up our job shift and arrangements.
And thank you Cherie that helping me to processing the application for the job.

Reply from KPI Recruiting
Ellie has been brilliant!! Thank you ☺️
Following a visit to the KPI office in Crewe, I was met by a fantastic lady called Ellie Clarke. She has been a wonderful member of staff and has kindly chatted to me about various positions that suit my experience and has since found me a job. She couldn’t be more helpful and I know that she will continue to look for suitable openings and will liaise with me to consider my interest. Ellie is a valuable member of the team and I’m so pleased I joined KPI recruitment!

Reply from KPI Recruiting
Very impressed with KPI a really good…
Very impressed with KPI a really good company, especially impressed with Ellie who has been really supportive and helpful in finding me a fitting roll

Reply from KPI Recruiting
Really great!
Great experience from start to finish. All required information is made available, relayed clearly and really helpful throughout

Reply from KPI Recruiting
Maria was absolutely fantastic in…
Maria was absolutely fantastic in securing me my perfect job role. Maria listened to what type of role i wanted and went above and beyond, I am forever grateful. I would highly recommend you speaking with Maria to secure your next role.

Reply from KPI Recruiting
Appreciation for Mr. Eugen
I am writing to express my sincere appreciation for Mr. Eugen Grigore Mercas and his outstanding attitude and professionalism at work.
Eugen is always positive, helpful, and quick to respond whenever assistance is needed. His friendly smile and approachable manner create a pleasant and stress-free working environment, which makes teamwork more enjoyable and efficient.
It is truly a pleasure to work alongside someone who consistently demonstrates such dedication and enthusiasm. I believe his attitude and work ethic set a great example for others in the team.
Please pass along my gratitude to Eugen for his excellent support.

Reply from KPI Recruiting
I'm very impressed about KPI service
I'm very impressed about KPI service, especially Lawrence, who gave me excellent advice and support at all the time.
I really recommend Lawrence and KPI Recruiting.

Reply from KPI Recruiting
A wonderful experience
My recruiter was Mike Thomas and he has been nothing but helpful. He gave so much support to me throughout the entire process and I could not have done it without him!

Reply from KPI Recruiting
Unprofessional and Unfair - Do Not Use This Agency
I was assigned a shift on September 20, 2025, at a factory in CW7. It turns out the agency had sent more than twice the number of people the factory needed. They only required 11 workers, but the agency sent 21. We were all told to stop work and leave after only about 30 minutes on site.
The factory supervisor assured us that we would be paid for the short time we worked. However, this agency has since canceled the work record for that day, and it looks like they don't plan on paying us for those 30 minutes.
This is completely unacceptable. The agency showed a lack of professionalism and poor management, wasting my time and refusing to pay for work already done. I strongly advise against using this company if you want to be treated fairly and professionally.

Reply from KPI Recruiting
helpful
Thanks to Agnes for helping me find a job close to home. The service from the agency has been excellent and very supportive.

Reply from KPI Recruiting
If you want to be under paid work for kpi.
I've been working for a few recruitment agencies before and I started working for them 3 months ago, by far I find kpi the worst recruitment agency, I have been under paid almost every week despite giving them my working hours and asking the company I work for to confirm my hours with kpi still underpay me and just call it a mistake. Every time I had to call them several times and had to go to office and no one took responsibility for it and If you ask to talk to someone in charge, they are either in meeting or not in the office. Very disappointed and frustrated with them .

Reply from KPI Recruiting

Reply from KPI Recruiting
I would like to share my experience…
I would like to share my experience with KPI Education for the benefit of others. I registered with the agency in July through a consultant named Casey. Despite having relevant experience in the role I was seeking, I was never contacted with any opportunities.
After following up recently, I was informed that Casey is no longer with the company and that there are currently no roles available for me. Unfortunately, there was no communication from the agency about this change or any updates on my application in the meantime.
I found this lack of follow-up and transparency to be quite unprofessional. I hope this helps others make an informed decision when considering working with this agency.

Reply from KPI Recruiting
highlighting the support and communication, especially by Keeley:
I had an incredible experience with the support I received during my job search. The communication was exceptional, making the entire process smooth and stress-free. A special shout-out to Keeley C., who was especially helpful and attentive throughout. She went above and beyond to understand my qualifications and career goals, and she arranged an interview with a company that perfectly matches my skills and experience. I highly recommend their services to anyone looking for dedicated support and guidance in their job search.

Reply from KPI Recruiting
Holly made my experience at KPI…
Holly made my experience at KPI wonderful, she kept in contact with me and answered all my questions and kept me informed with every step that needed to be taken for me to be a successful candidate and what I needed to know going into the job role after receiving the offer!
Great agency, many jobs and the agents are extremely hard working and helpful!

Reply from KPI Recruiting
Abbie jones
I had a great experience with Abbie Jones. She was incredibly patient with me, consistently answering my many questions. She also efficiently completed the reference for my rental agreement. I am totally happy with her work and would highly recommend her.

Reply from KPI Recruiting
Great customer service from Michael Thomas
Mike Thomas has been extremely helpful throughout the process of finding me my job and has gone out of his way to ensure everything has run smoothly. Thank you!

Reply from KPI Recruiting
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