Krazy Kandi Ltd Reviews 

229
•
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Ordered a product from Amazon, that was from Krazy Kandi. What i recieved was not what I originally ordered. It seems Amazon shows two positive and one negative review from this company. Yet looking e... See more

Rated 1 out of 5 stars

I ordered a box of Lions Wine Gums, never received them and have tried emailing company 4 times and 3 phone calls.....guess what no response! Terrible customer service and wont be using them ever aga... See more

Rated 2 out of 5 stars

Order was placed a week ago an still not arrived. Had communication through instagram an as nice as they are my order still isnt here. Granted royal mail 48hr isnt always 48hrs but its been nearly 5 f... See more

Company replied

Rated 2 out of 5 stars

I ordered the boys box for my son, half of the sweets were missing, there was no sweet mix, candy cans or mini whams etc , just had the can of pop, millions, refreshers and the sweet burger. Very disa... See more

Company details

  1. Sweets and Dessert Buffet
  2. Confectionery

Written by the company

We are an Online Sweet Shop based in Warrington Town Centre, We are a family run company which supplies quality pic n mix and American candy nationwide for next day delivery.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

229 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.5

All reviews

(229)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Have bought from here several times now…

Have bought from here several times now and have started having my orders packed live on tik tok which my little girl loves! The staff on the live are always so friendly and nothing seems too much trouble, wouldn’t go elsewhere now customer for life! Thank you!

June 30, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! I chose Royal Mail 48 for delivery and it was there within 2 days which was quicker than expected! Sweets fresh and well presented, also packed live for me on tiktok. I will defiantly be ordering again soon thanks so much guys!

June 30, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

I have made a few orders and can say I’ve been well looked after from start to finish great customer service and great products I’ve just received a package for my sons birthday and yet again gone above and beyond 100% recommendation for anyone thinking of using this company

June 24, 2021
Unprompted review
Rated 5 out of 5 stars

Best sweet shop around

Best sweet shop around, you can see lives which shows they follow all hygiene requirements. My children can choose the sweets they like and I have peace of mind 100s of people haven't touched them. There is something for everyone here, the guys a super friendly and always looks after their customers. Highly recommended 👌

June 15, 2021
Rated 5 out of 5 stars

10/10 Recommend

Highly recommend this company to anyone for any confectionary needs!

Not only do they have a huge range of sweets available. They have a fudge and a massive American section (including but not limited to sweets, crisps and soda). Allows you the opportunity to try things you wouldn't normally find in your local shop.

In addition, they cater to those with additional needs such as having the following ranges;
VT - Vegetarian,
VG - Vegan,
H - Halal,
GF - Gluten Free,
DF - Dairy Free, and
GLF - Gelatine Free!

Furthermore, the competitive prices this company offers is second to none. The 5kg box for £39.99 allowing up to 50 different options. This works out at 79p per 100 grams. I can assure you now that you won't find prices like that anywhere else! Truly is madness!

The customer service from the company is second to none. Quick responses to queries and they never mess you about. Should you have any requirements they will try to accommodate everything possible.

Best for last. You get the unique opportunity to engage with the team daily. They are always live on Tik Tok @KrazyKandiOnline and you can even see your own order being packed live in front of your eyes. If your lucky enough to be there when they do it they certainly look after you chucking in some freebies from time to time.

I couldn't fault them at all and it's great to see them doing really well and keeping busy! What a great and fantastic team they have.

June 9, 2021
Unprompted review
Rated 1 out of 5 stars
Krazy Kandi Ltd logo

Reply from Krazy Kandi Ltd

Hi Kieran, we are really sorry to hear this review. i have looked into this for yourself and note you ordered this on the 28th for next working day delivery this would be the 1st of June i believe you missed this delivery and was advised to collect from the Local post office this was collected by yourself on the 7th. Other than this review this is the first time ourselves have heard about this problem if you would of contacted ourselves earlier we could of looked into a bit sooner and helped you come to a solution. Other than this we here at Krazy Kandi hope you really enjoy your order.

Rated 5 out of 5 stars

Amazing company

Amazing company super fast delivery and massive choice all good quality

June 4, 2021
Krazy Kandi Ltd logo

Reply from Krazy Kandi Ltd

Thank you Bexi always a pleasure to deal with yourself.

Rated 1 out of 5 stars
Krazy Kandi Ltd logo

Reply from Krazy Kandi Ltd

Hi Holly bit of strange review for me to respond to as we have an email from yourself on the same day you ordered to say you want to cancel the order and did not want the product as well as ourselves issuing you with a refund on the exact same day. Bit unsure what we have done to yourself for you to post a review of this nature which is obviously just attempting to damage a small business who are just starting out.

Rated 5 out of 5 stars

5 star from me

So happy with my delivery, the 5kg pick n mix box is HUGE!!!! Very impressed and will order again!

June 3, 2021
Krazy Kandi Ltd logo

Reply from Krazy Kandi Ltd

Thank you for your order we do aim to cram as much into our 5kg boxes as possible 🍭🍬🍫

Rated 5 out of 5 stars

Great company

Great company very helpful and friendly staff always goes that extra mile for the customers sweets are fresh and tasty recommended to everyone

June 3, 2021
Krazy Kandi Ltd logo

Reply from Krazy Kandi Ltd

Thank you Shaun such a great review we do try are hardest to make sure the customer is always first and put extra special care in making sure the sweets are the best at all times 🍭🍬🍫

Rated 5 out of 5 stars

Would definitely recommend

Very fast delivery even on standard delivery. Everything I ordered came and also a little bag of extra sweets.... who doesn’t love free sweets lol. Definitely recommend.

June 1, 2021
Krazy Kandi Ltd logo

Reply from Krazy Kandi Ltd

Thank you for the great review Rachel we are so happy you enjoyed your item and we do always enjoy to throw an extra sweets in and so happy you enjoyed them 🍭🍬🍫

Rated 5 out of 5 stars

Great and friendly customer service

Great and friendly customer service! Looks after loyal customers.

June 1, 2021
Krazy Kandi Ltd logo

Reply from Krazy Kandi Ltd

Thank you for the great review Roxie and most importantly thank you for your order, we do aim to please and do our very best to look after everyone 🍭🍬🍫

Rated 5 out of 5 stars

The guys at KrazyKandi are amazing

The guys at KrazyKandi are amazing! They upgraded my order when they didn’t have certain items in stock which was a nice touch and a brilliant way to apologise.

My only issue with the order was down to Parcel force which KrazyKandi use as their courier. But will pick that up with parcel force directly.

In terms of the products amazing! Ordered a 1kg fizzy mix as part of my order and it didn’t last long at all!

June 1, 2021
Krazy Kandi Ltd logo

Reply from Krazy Kandi Ltd

Heyy Richard these are the types of reviews i love to read as it helps us in the future to make sure we flag with parcelforce, Other than that it is an amazing review and we really do thank you for your amazing order and hope to see you soon 🍭🍬🍫

Rated 5 out of 5 stars

MYSTERY BOX

Recently ordered the £50 mystery box and it definitely didn’t disappoint! So much variety of sweets chocolate and drinks, arrived the following day and these guys just went above and beyond as they always do!

May 25, 2021
Krazy Kandi Ltd logo

Reply from Krazy Kandi Ltd

Thank you Natasha for this great review, i must say the mystery box is one of the best orders to pack as they are all different haha but we are so glad you enjoyed it and thank you for your order hope to see you again soon 🍭🍬🍫

Rated 5 out of 5 stars

I excellent company very friendly…

I excellent company very friendly always there to help even give some freebies as a thank you , highly recommended you will not be disappointed

May 25, 2021
Krazy Kandi Ltd logo

Reply from Krazy Kandi Ltd

Thank you Kelly for your amazing review, We do love our freebies, its the best way to look after customers thank you once again for your amazing review and we hope to see you order again soon 🍭🍬🍫

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