From the get go I was made to feel very welcome and at ease. Everything was explained perfectly and the procedure was ALOT more easy going than I had first imagined. If you are even debating the thoug... See more
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Third PRP session at KSL with Louise. Always polite and great to talk to whilst undergoing the treatment. Won’t lie, it does still sting no matter your experience but it’s only a few times a year for... See more
Company replied
Had my PRP session today with Louise. I also saw Brooke and another member of staff who as always were friendly and professional whilst making me feel relaxed . Louise talked me through the procedure... See more
Company replied
Everything from the first meeting to discuss the procedure to the after care has been superb. The day of the transplant i was made very welcome and everything was explained to me which relaxed me g... See more
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Company details
Written by the company
The UK's Leading Hair Clinic since 2013. We offer complete hair restoration for men and women of all ages suffering from hair loss. We are located across the UK with clinics operating out of Kent and Manchester and offer consultancy services in Bristol and Birmingham. KSL have a wide celebrity client, these include TV Personalities and Sports Stars: Joe Swash (Actor/Presenter), Jake Quickenden (X-Factor), Jack Fincham (Love Island), Gaz Beadle (Geordie Shore), Stuart Hogg (British Lion Rugby) and Paul Robinson (International Ex-England Footballer).
1000's of Lives Changed!
Written by the company

- We're Committed to Providing Outstanding Patient Care
- Complimentary Consultations | In-person or Virtual Available | Monday-Saturday | Contact us today on 0166 686101 (Kent) or 0161 503 0537 (Manchester).
We Guarantee Our Results!
Reassurance You’re Covered with our 80% Guarantee.
Contact info
7 Station Road, ME14 1QJ, Maidstone, England, United Kingdom
- 01622 686101
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Reply from KSL Clinic - Kent
KSL Clinic Review
I couldn’t recommend KSL Clinic enough, from the consultation to after the procedure was a pleasure. Everything was effortlessly carried out to a high standard and it’s a credit to Dr Nishal and the whole team the day of my procedure. Look forward to the aftercare with the clinic.

Reply from KSL Clinic - Kent
Excellent service and support from the…
Excellent service and support from the team at KSL Clinic - Maidstone. Nurse Kelly is very kind and reassuring.

Reply from KSL Clinic - Kent
Best in the game wouldn’t go anywhere…
Best in the game wouldn’t go anywhere else

Reply from KSL Clinic - Kent
Approaching 18 months ago
Approaching 18 months ago, I had a hair transplant with KSL, Maidstone. My final consultation, resulted in KSL asking for an additional, top up fee for a second procedure. From the very beginning, I was told and knowing other patients, were told, if your not 80% happy we will, free of charge, repeat the procedure. I fulfilled everything that was asked of me, having PRP's, laser treatment, etc, and during this period I had a conversation with a member of KSL team, who reassured me as my crown area wasn't showing signs of hair coming through, we guarantee a 100% satisfaction on our work. This for me was the difference between KSL and other leading hair clinics, in which I was confident up until a couple of weeks ago, which KSL have now asked for additional thousands of pounds. The biggest disappointment is my crown area has approximately 2300 grafts, in my procedure which I have paid in full , but the hairs clearly have not come through leading me to be very unsatisfied that the procedure has fully worked. I did have 400 grafts on my front hairline, which has come through, but the hardest bit to understand is the crown area has not worked, yet KSL cannot honour our original agreement. Funny enough when you enter the building KSL have many pictures with underline guaranteed results, but my experience is my crown has not improved, I'm not 100 or 80% happy, just feel unhappy, upset and disappointed. The second procedure would only cover what should have happened in the first procedure, I would like to end this with KSL should reconsider and contact me to correct this matter.

Reply from KSL Clinic - Kent
Great experience at KSL again for my…
Great experience at KSL again for my second prp session everyone there was excellent and made the treatment very easy

Reply from KSL Clinic - Kent
The whole experience from the…
The whole experience from the consultation was so reasuring to the day of the surgery felt at ease the way I’ve been taken care of couldn’t thank ksl enough highly recommend
Can’t wait for the final results Thankyou

Reply from KSL Clinic - Kent
really professional from start to…
really professional from start to finish. felt comfortable throughout

Reply from KSL Clinic - Kent
KSL are such a profesional company.
KSL are such a profesional company.
i have been kept informed all the way through my hair program.
All the staff are so friendly.

Reply from KSL Clinic - Kent
This is an excellent clinic
This is an excellent clinic . I
Have now had two transplants , the second was simply to enhance my hairline further . The experience is first rate , Dr Mattee is fantastic . After care is also great . I did go to a clinic in London a few years ago but KSL is by far outstandingly better in every way possible . I can’t recommend this clinic highly enough . John Garrod

Reply from KSL Clinic - Kent
Made me feel very comfortable and…
Made me feel very comfortable and distract me from the procedure.

Reply from KSL Clinic - Kent
My recent hair transplant with KSL
I had my transplant done yesterday and couldn’t have been in better hands. The surgery was performed by Dr Nishal and team and they made me feel at ease and comfortable the entire time. I’m really looking forward to seeing the results in the coming months. Thank you again to everyone at KSL - would highly recommend!

Reply from KSL Clinic - Kent
Best decision
Very easy day & very quick. Dr Matee & his team were exceptional, made me feel really comfortable throughout the whole process. would definitely recommend.

Reply from KSL Clinic - Kent
Great clinic
It took my time to choose which clinic to do my FUE treatment and I'm glad that I went with KSL for my hair transplant.
I found them very professional from start to finish. I can't fault them really. Very clear instructions before and post treatment.
Dr Nishal, Marcin and Gosia made me feel at ease and very comfortable during the procedure. Now I've just got to see if I get some good results in 12 months time.

Reply from KSL Clinic - Kent
Great experience
Great experience! So helpful and friendly and made me feel comfortable throughout my treatment.

Reply from KSL Clinic - Kent
Absolutely phenomenal experience again…
Absolutely phenomenal experience again today, in for my second prp after hair transplant and it really is starting to see the best results

Reply from KSL Clinic - Kent
An outstanding experience from start to finish
I recently underwent a FUE procedure at KSL Clinic in Maidstone, and I can honestly say it was an outstanding experience from start to finish. Dr. Nishal is simply fantastic. His expertise, professionalism, and reassuring nature made me feel completely at ease. He took the time to explain every aspect of the procedure in great detail, ensuring I felt informed and confident every step of the way. If we had more time at the end of the day we could have kept talking, thats how you know you are in the right place. My special thanks go to you Dr. Nishal and I look forward to hopefully catching up with you later this year.
I would like to thank Martin and Sana, who were absolutely brilliant throughout the day. They were incredibly helpful and attentive, keeping me calm and comfortable during the procedure. They were both polite, patient, and reaffirmed I was moving through the days events very well. Their care and dedication to achieving the best results were evident in everything they did, and the precision with which they worked made the whole process go smoothly and efficiently.
The clinic itself is spotlessly clean, and every member of staff was so friendly and informative, guiding me through each step of the process. Thanks to Danni and Harrington for their constant communication, keeping me updated and answering any queries promptly. I felt fully supported throughout this process.
I'm now looking forward to the recovery phase and excited about the next steps with PRP. I couldn't be more grateful for the exceptional care and attention I received at KSL Clinic, and I highly recommend them to anyone considering a hair restoration procedure.

Reply from KSL Clinic - Kent
Exceptional Service
What sets KSL apart is its exceptional procedure and aftercare. Before committing to my transplant, I conducted extensive research, but KSL was the only clinic I truly wanted to consider. The outstanding reviews and testimonials speak for themselves.

Reply from KSL Clinic - Kent
Great experience
Great service, highly professional, efficient, kind, and supportive. A massive thank you to Sam and Dr. Nishal for ensuring a smooth transition throughout the entire process.

Reply from KSL Clinic - Kent
Booking PRP is so easy and the service…
Booking PRP is so easy and the service is great, all staff really friendly and the appointments are always on time

Reply from KSL Clinic - Kent
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