KSL Clinic - Kent Reviews 

594
TrustScore 5 out of 5

4.9

7 Station Road, ME14 1QJ Maidstone, England, GB


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Rated 5 out of 5 stars

Had my PRP session today with Louise. I also saw Brooke and another member of staff who as always were friendly and professional whilst making me feel relaxed . Louise talked me through the procedure... See more

Rated 5 out of 5 stars

Everything from the first meeting to discuss the procedure to the after care has been superb. The day of the transplant i was made very welcome and everything was explained to me which relaxed me g... See more

Rated 5 out of 5 stars

Had a consultation discussing various options for hair care a few months back. Friendly staff, clean clinic and overall good experience. I will be doing PRP treatment to see how it improves hair densi... See more

Rated 5 out of 5 stars

I had my hair transplant at KLS Clinic with Dr. Nishal on December 3rd 2025 and I’m really glad I chose them. From the start, everyone was kind, reassuring, and very professional, which helped me... See more

Company replied


Company details

  1. Hair Transplantation Clinic
  2. Hair Replacement Service
  3. Plastic Surgery Clinic

Written by the company

The UK's Leading Hair Clinic since 2013. We offer complete hair restoration for men and women of all ages suffering from hair loss. We are located across the UK with clinics operating out of Kent and Manchester and offer consultancy services in Bristol and Birmingham. KSL have a wide celebrity client, these include TV Personalities and Sports Stars: Joe Swash (Actor/Presenter), Jake Quickenden (X-Factor), Jack Fincham (Love Island), Gaz Beadle (Geordie Shore), Stuart Hogg (British Lion Rugby) and Paul Robinson (International Ex-England Footballer).

1000's of Lives Changed!

Written by the company

We're Committed to Providing Outstanding Patient Care
Complimentary Consultations | In-person or Virtual Available | Monday-Saturday | Contact us today on 0166 686101 (Kent) or 0161 503 0537 (Manchester).

We Guarantee Our Results!

Reassurance You’re Covered with our 80% Guarantee.

At KSL Clinic we guarantee 80% regrowth of your transplanted hairs, if we do not deliver this, we will carry out a second procedure to achieve the percentage. 

Contact info

  • 7 Station Road, ME14 1QJ, Maidstone, England, United Kingdom

  • 01622 686101

4.9

Excellent

TrustScore 5 out of 5

594 reviews

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4.9

All reviews

(594)

311 reviews in the last 12 months

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Rated 5 out of 5 stars

Had my PRP session today with Louise

Had my PRP session today with Louise. I also saw Brooke and another member of staff who as always were friendly and professional whilst making me feel relaxed . Louise talked me through the procedure , told me my options and again make me feel relaxed . We had a lovely chat while she did the procedure and it was done with no pain at all , she advised me on the after care and was very professional. all in all I would recommend KSL all of there staff are lovely and it was a great experience X

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Everything from the first meeting to discuss the procedure to the after care has been superb.
The day of the transplant i was made very welcome and everything was explained to me which relaxed me greatly. The 3 people who worked on my transplant were friendly and professional.
I have recommended KSL to a few friends who will be contacting them soon.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

A massive thank you to KSL Clinic in…

A massive thank you to KSL Clinic in Kent. My consultation with Sam was brilliant, he was completely honest about the process and what to actually expect, no sugar coating.
The coordination team were fantastic, everything ran smoothly from start to finish, and on the day Dr Zeeshan and his team were amazing. They put me completely at ease, had a laugh and joke with me throughout, and just made the whole thing feel relaxed rather than clinical.
Honestly the procedure itself was easy, I listened to music, dozed off for a bit, and didn't feel any pain at all. The aftercare has been just as good, they're genuinely reachable whenever you need them. I'm 8 days post surgery now and really happy with how things are progressing.
If you're on the fence about getting a hair transplant, don't overthink it, go with KSL. I looked around a lot before deciding and I'm really glad I ended up here.
Thanks All

June 26, 2026
Unprompted review
Rated 2 out of 5 stars

Do your research.

I wouldn’t give KSL Maidstone and Dr Matee a one-star review, as there were positive aspects to my experience from the 30/11/2024 procedure, However, now looking back, I do wish I had spent more time researching and comparing other clinics before making my decision.

The process begins with a consultation from a sales representative, which felt quite rehearsed and sales-focused. During my consultation, I was told a story about the representative’s friend/family having a hair transplant, which may well have been genuine, but it felt like part of a well-practised sales pitch. Unfortunately, I did not meet the surgeon who would be performing the procedure until the actual day of surgery. In my opinion, meeting the surgeon beforehand would have provided greater confidence and reassurance.

On the day of the procedure, everything went smoothly, and I found the staff to be polite, professional, and attentive throughout. My main concern relates to the design of my hairline. It was drawn on using a white pencil, no use of lasers for hairline measurement, mapping, and design. Now that I can fully assess the final result, I feel the hairline is not as straight or symmetrical as it should be. I appreciate that no one has a perfectly straight natural hairline, but the outcome is noticeable enough that KSL themselves acknowledged the issue and offered to correct it.

In addition, I do not feel the transplanted area is as dense as I had expected based on the discussions before the procedure. While there has certainly been growth and improvement, the overall density falls short of what I had hoped for given the significant investment involved.

While I appreciate KSL’s willingness to address my concerns, I feel these issues should have been avoided in the first place. The result is not terrible, and I am not completely dissatisfied, which is why I would not leave a one-star review. However, I would strongly encourage anyone considering a hair transplant to do thorough research, speak with multiple clinics, and ensure they are completely comfortable with the process before committing.

June 22, 2026
Unprompted review
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Reply from KSL Clinic - Kent

Thank you for taking the time to leave your review and for sharing your honest feedback.

We're pleased to hear that you had a positive experience with Dr Matee and the team on the day of your procedure. We're sorry to hear that certain aspects of your result have not met your expectations.

At KSL, patient satisfaction is extremely important to us, which is why we have acknowledged your concerns and offered a corrective procedure. We appreciate your feedback and remain committed to supporting you throughout your hair restoration journey.

Rated 5 out of 5 stars

Consultation recommended to do PRP…

Had a consultation discussing various options for hair care a few months back. Friendly staff, clean clinic and overall good experience. I will be doing PRP treatment to see how it improves hair density and quality.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

I had a hair transplant in 2023 and…

I had a hair transplant in 2023 and haven’t looked back. I have regular check ins with the team at KSL and they are always so helpful. The results speak for themselves and I always get compliments over my hair. Would not have gone anywhere else!

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Another great session of PRP at KSL

Another great session of PRP at KSL, thank you 👍

June 4, 2026
Unprompted review
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Reply from KSL Clinic - Kent

Hi Max,

Thank you for your lovely words, we strive to provide great service to our valued clients.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

My First 3 Weeks After a Hair Transplant

This is mainly a review of the surgery day itself and the first few weeks after the procedure. I’ll need to do an update in 12–18 months once the full results are visible.

My procedure was to add density to the crown area and improve my hairline, which had started to thin.

Dr Nishal carried out the surgery along with two colleagues. Everyone was extremely friendly and professional throughout.

I live about an hour away from the clinic. It’s not recommended to drive after surgery, but I drove home and personally felt fine. The main thing is being extremely careful not to knock your head getting in and out of the car. I accidentally hit my head getting out and completely panicked about the damage I might have caused. There was a slight bit of bleeding, but everything seems absolutely fine. Driving itself wasn’t the issue — it was more about being careful with movement and avoiding any accidental knocks.

The procedure lasted one full day. The most painful part was definitely the injections used to numb the scalp, especially around the areas above the ears where it’s more sensitive.

Once the anaesthetic kicks in, the procedure itself is painless. In the morning, several hours are spent removing grafts from the donor area. That was probably the most uncomfortable part because you have to lie face down and stay fairly still. After that, things get much easier. You can sit back, watch Netflix, and relax while the channels are created and the grafts are placed. I managed to get through two films during that part of the day.

Recovery is roughly 14 days. If possible, I would recommend taking at least the first week off work. The first night was the hardest for me. I probably slept for only two hours, but that was more due to the discomfort of sleeping upright with a neck pillow than actual pain.

Removing the bandages on day one was something I was not looking forward to, but it was painless and there was no bleeding. Each day after that became progressively easier.

The transplant area itself caused me almost no pain during recovery. Most of my discomfort came from the donor area at the back of the head. I found ibuprofen helped the most, and by around day 10 I no longer needed pain relief.

By day 12 the scabs were starting to come away naturally. I tried not to touch them, but it’s difficult because the area becomes itchy as it heals. I found myself gently massaging the scalp during washing to help remove loose scabs. At one point I noticed hairs attached to some scabs and panicked because it looked like entire grafts had come out. After researching it online, I found this is very common and that the grafts are usually securely anchored after the first few days.

At the time of writing this review, I am three weeks post-surgery. At this stage it’s mainly a case of waiting for the hair growth cycle to do its thing. I haven’t experienced much shedding yet, although I understand that is normal and expected before regrowth begins. The hairline already looks promising. I’m not personally a fan of the buzz-cut look, so I’m definitely looking forward to getting some length back.

May 6, 2026
Unprompted review
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Reply from KSL Clinic - Kent

Hi Paul,

Thank you for taking the time to share such a detailed review of your experience.

We are delighted to hear that you felt well looked after by Dr Nishal and the team throughout your procedure and recovery. Your honest account of the surgery day and the first few weeks afterwards will be incredibly helpful for others considering treatment, particularly your observations about the recovery process, sleeping arrangements, and the common concerns that can arise during healing.

We appreciate you highlighting both the challenging and positive aspects of the experience. Setting realistic expectations is important, and your review provides valuable insight into what patients can expect during the early stages of recovery.

We are very glad to be part of your hair restoration journey, and if you have any questions or concerns, please do not hesitate to contact us.

We look forward to hearing about your progress and reading your next update.

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish at KSL Clinic - Kent, no pressure at all and made to feel very comfortable, DR Matee and his team done a fantastic job, very happy

May 5, 2026
Unprompted review
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Reply from KSL Clinic - Kent

Hi Daniel,

Thank you for your kind review, we really appreciate your feedback. We’re delighted to hear you felt comfortable and supported throughout your experience at our Kent Clinic, and that Dr Matee and the team provided excellent care.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Had my hair transplant done on 19.3.26…

Had my hair transplant done on 19.3.26 DR Nishal and his team were amazing with me and put me at ease straight away.
I highly recommend have the procedure done with KSL.

March 19, 2026
Unprompted review
KSL Clinic - Kent logo

Reply from KSL Clinic - Kent

Hi Grant,

Thank you for your kind words—we’re so glad you had a great experience with Dr Nishal and the team!

Wishing you a smooth recovery.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Another great PRP in January

Another great PRP in January. This will be my 3rd can see the fullness and growth every time I go.

I recommend to anyone following the advice from KSL is to do the aftercare after your hair transplant and get PRP booked in as soon as possible.

As also the staff look after you and make you feel welcome. Looking forward to my next session.

January 24, 2026
Unprompted review
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Reply from KSL Clinic - Kent

Hi Myles,

Thank you for sharing your experience! We’re thrilled to hear that you’re seeing such great results with your PRP treatments. Following the aftercare advice and booking your sessions promptly really does make a difference, and we’re glad our team has made you feel so welcome. We look forward to seeing you at your next session!

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Dr nishal, shiren and milad

Dr nishal and team, melad and shiren (I do apologise if spelt wrong), are absolutely outstanding. They took care of me with my procedure today. Making me comfortable and pain free. I cannot wait to see my results!

March 19, 2026
Unprompted review
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Reply from KSL Clinic - Kent

Hi Max,

Thank you so much for your kind words! Dr. Nishal, Melad, and Shirin will be thrilled to hear that you felt comfortable and well cared for during your procedure. We look forward to sharing your results with you and continuing to support you on your journey to better hair!

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

5 star!!

5 star!!! Brilliant service.

March 16, 2026
Unprompted review
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Reply from KSL Clinic - Kent

Hi Sunil,

Thank you for your review.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

I have found KSL to be very…

I have found KSL to be very professional and knowledgeable. Also very patient with my endless questions. I had the procedure done on 28/1 and the new hair is coming through very nicely. I’m impressed.

January 28, 2026
Unprompted review
KSL Clinic - Kent logo

Reply from KSL Clinic - Kent

Hi Janice,

Thank you for your feedback. We’re pleased you found the team professional and knowledgeable, and that your new hair is progressing well.

Kind Regards.
Fiza
KSL Clinic

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