From the get go I was made to feel very welcome and at ease. Everything was explained perfectly and the procedure was ALOT more easy going than I had first imagined. If you are even debating the thoug... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Third PRP session at KSL with Louise. Always polite and great to talk to whilst undergoing the treatment. Won’t lie, it does still sting no matter your experience but it’s only a few times a year for... See more
Company replied
Had my PRP session today with Louise. I also saw Brooke and another member of staff who as always were friendly and professional whilst making me feel relaxed . Louise talked me through the procedure... See more
Company replied
Everything from the first meeting to discuss the procedure to the after care has been superb. The day of the transplant i was made very welcome and everything was explained to me which relaxed me g... See more
Company replied
Company details
Written by the company
The UK's Leading Hair Clinic since 2013. We offer complete hair restoration for men and women of all ages suffering from hair loss. We are located across the UK with clinics operating out of Kent and Manchester and offer consultancy services in Bristol and Birmingham. KSL have a wide celebrity client, these include TV Personalities and Sports Stars: Joe Swash (Actor/Presenter), Jake Quickenden (X-Factor), Jack Fincham (Love Island), Gaz Beadle (Geordie Shore), Stuart Hogg (British Lion Rugby) and Paul Robinson (International Ex-England Footballer).
1000's of Lives Changed!
Written by the company
- We're Committed to Providing Outstanding Patient Care
- Complimentary Consultations | In-person or Virtual Available | Monday-Saturday | Contact us today on 0166 686101 (Kent) or 0161 503 0537 (Manchester).
We Guarantee Our Results!
Reassurance You’re Covered with our 80% Guarantee.
At KSL Clinic we guarantee 80% regrowth of your transplanted hairs, if we do not deliver this, we will carry out a second procedure to achieve the percentage.
Contact info
7 Station Road, ME14 1QJ, Maidstone, England, United Kingdom
- 01622 686101
4.9
Excellent
598 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dr nishal, shiren and milad
Dr nishal and team, melad and shiren (I do apologise if spelt wrong), are absolutely outstanding. They took care of me with my procedure today. Making me comfortable and pain free. I cannot wait to see my results!
March 19, 2026
Unprompted review
Reply from KSL Clinic - Kent
Hi Max,
Thank you so much for your kind words! Dr. Nishal, Melad, and Shirin will be thrilled to hear that you felt comfortable and well cared for during your procedure. We look forward to sharing your results with you and continuing to support you on your journey to better hair!
Kind regards,
Fiza
KSL Clinic
Excellent procedure and aftercare
Excellent procedure and aftercare. 5 stars.
March 17, 2026
Unprompted review
Reply from KSL Clinic - Kent
Hi Jon,
Thank you for your kind words about your service.
Kind regards,
Fiza
KSL Clinic
Reply from KSL Clinic - Kent
Hi Sunil,
Thank you for your review.
kind regards,
Fiza
KSL Clinic
I have found KSL to be very…
I have found KSL to be very professional and knowledgeable. Also very patient with my endless questions. I had the procedure done on 28/1 and the new hair is coming through very nicely. I’m impressed.
January 28, 2026
Unprompted review
Reply from KSL Clinic - Kent
Hi Janice,
Thank you for your feedback. We’re pleased you found the team professional and knowledgeable, and that your new hair is progressing well.
Kind Regards.
Fiza
KSL Clinic
Very lovely team that looked after me…
Very lovely team that looked after me throughout.
No questions were left unanswered and great aftercare
January 10, 2026
Unprompted review
Reply from KSL Clinic - Kent
Hi Brad,
We take real pride in looking after our patients and supporting you at every stage—from your first questions right through to aftercare. It’s wonderful to hear you felt well cared for throughout your journey.
Thank you for your kind words.
Kind Regards.
Fiza
KSL Clinic
Thank you
Want to say a big thank you to Dr Nishal and also to Gosia and Brooke for their help. Treatment day went very smoothly, Dr Nishal was very reassuring; and beautiful singing by Gosia and Brooke made feel very relaxed and I even fell asleep! Thanks again
February 7, 2026
Unprompted review
Reply from KSL Clinic - Kent
Hi Graeme,
Thank you so much for your lovely feedback. We’re delighted to hear your treatment day went smoothly and that you felt reassured and relaxed throughout—even managing to fall asleep!
Dr. Nishal, Gosia, and Brooke will be so pleased to hear your kind words (and we’ll be sure to pass on the compliment about the singing!). It was a pleasure looking after you—thank you again.
kind regards,
Fiza
KSL Clinic
The whole process was so professional
The whole process was so professional. On the day I felt that I was in very safe hands. Special thanks to Dr Nishal , Gosha & Sana.
January 7, 2026
Unprompted review
Reply from KSL Clinic - Kent
Hi Gavin,
Thank you for your kind feedback. We’re so pleased to hear you felt safe and well cared for. Dr. Nishal, Gosha, and Sana will really appreciate your lovely comments.
kind regards,
Fiza
KSL Clinic
Great experience
I had my hair transplant at KLS Clinic with Dr. Nishal on December 3rd 2025 and I’m really glad I chose them. From the start, everyone was kind, reassuring, and very professional, which helped me feel comfortable throughout the whole process.
The procedure went smoothly and the post-op period was easy too. Everything healed well and I didn’t run into any issues. I was also really impressed that there were no scars or visible marks after the treatment.
Overall, a great experience, and I’d definitely recommend KLS Clinic and Dr. Nishal to anyone considering a hair transplant.
December 3, 2025
Unprompted review
Reply from KSL Clinic - Kent
Hi there,
Thank you so much for taking the time to share your experience. We’re delighted to hear that you felt comfortable, supported, and well cared for throughout your journey with us.
It’s great to know that your procedure and recovery went smoothly and that you were happy with the healing process. Providing a professional, reassuring environment and high standards of care is something the whole team, including Dr Nishal, takes great pride in.
We truly appreciate your recommendation and your kind words, they mean a lot to the team. Wishing you continued progress on your hair restoration journey, and please remember we’re always here if you need any ongoing support.
KSL is the best for PRP
KSL is the best for PRP, would not go anywhere else.
February 19, 2026
Unprompted review
Reply from KSL Clinic - Kent
Hi Nathan,
Thank you for your continued support — we truly appreciate your kind words and are grateful for your trust in us.
kind regards,
Fiza
KSL Clinic
A faultless experience
From the reception to the consultation to the doctor and his two colleagues my experience was 5 star. Friendly professional and very skilled at their respective roles in giving me back some hair. I was very well cared for and given some great advice and an aftercare goodie bag with all the essentials i needed for the next few weeks of recovery.
February 11, 2026
Unprompted review
Reply from KSL Clinic - Kent
Hi Saul,
We’re thrilled to hear you felt well cared for by the whole team and that you found the advice and aftercare package helpful. It means a lot that you trusted us with your hair restoration journey.
We’re always here if you need anything — and we look forward to seeing your results!
kind regards,
Fiza
KSL Clinic
Just had my first PRP treatment
Just had my first PRP treatment, unbelievable service again. Very friendly and professional, in and out with the procedure completed swiftly. 10/10
February 12, 2026
Unprompted review
Reply from KSL Clinic - Kent
Hi Jake,
Thank you so much for the fantastic feedback!
We’re delighted to hear your first PRP treatment went so well. Friendly, professional and efficient is exactly what we aim for — so a 10/10 truly means a lot.
We look forward to seeing you again soon!
Kind regards,
Fiza
KSL Clinic
Was a great experience as always
Was a great experience as always
Staff are amazing and know there stuff..
August 1, 2025
Unprompted review
Reply from KSL Clinic - Kent
Hi Brennen,
We’re so glad you had another fantastic experience and that our team made a positive impression. Thank you for the kind review!
kind regards,
Fiza
KSL Clinic
Great and honest service throughout
Great and honest service throughout. Continued with PRP treatment following transplant. No issues.
March 5, 2025
Unprompted review
Reply from KSL Clinic - Kent
Hi E,
Thank you for your feedback. We’re glad you had a positive experience and that your PRP treatments have gone smoothly as well. Thank you for your feedback.
kind regards,
Fiza
KSL Clinic
Hair Transplant
Dr Zeeshan and techs Sana and Shirin were very welcoming and thorough with the procedure and knowledgeable.. highly recommend ..
February 4, 2026
Unprompted review
Reply from KSL Clinic - Kent
Hi Ed,
We’re pleased to hear that Dr Zeeshan and our technicians, Sana and Shirin, made you feel welcome and well cared for throughout your procedure. Thank you for your kind review.
kind regards,
Fiza
KSL Clinic
The nurse instantly put me at ease and…
The nurse instantly put me at ease and was very good at distracting me from the needle pricks throughout. This being my first PRP treatment after my procedure, my scalp was still a bit bruised so the injections were a little bit painful, hence not the 5 stars, but this had nothing to do with the service received, which was excellent!!
November 5, 2025
Unprompted review
Reply from KSL Clinic - Kent
Hi Christopher,
Thank you so much for taking the time to share your experience. We’re really pleased to hear that our nurse helped put you at ease and made the treatment as comfortable as possible, especially during your first PRP session.
Unfortunately, We understand that some discomfort can occur, particularly when the scalp is still healing. We truly appreciate your understanding and kind words about the service you received.
Your feedback means a lot to our team, and we look forward to supporting you throughout the rest of your treatment journey.
kind regards,
Fiza
KSL Clinic
Well worth just going for a consultation, no hard sell just facts.
From the outset I enjoyed dealing with KSL, their staff were professional, honest and courteous. There was no hard sell or push to be drawn into any procedure or product that KSL provide.
I didn't need a lot of work doing but I had my aims as to what I'd like to achieve. Both Sam and Dr Nishal gave me their honest professional opinions on my wants and expectations.
I decided to go ahead with the FUE procedure and I have been very pleased with every step of the process.
I would recommend this clinic and its staff to any person who is considering having hair treatment.
January 27, 2026
Unprompted review
Reply from KSL Clinic - Kent
Hi James,
We’re really pleased to hear that you felt supported, well-informed, and never under any pressure throughout the process. Patient care is at the heart of everything we do at our clinic.
It’s also a pleasure to know that Sam and Dr Nishal were able to provide honest guidance and help you achieve the results you were hoping for.
We truly appreciate your recommendation and wish you all the best with your continued progress.
kind regards,
Fiza
KSL Clinic
Dr Nish and the technicians were…
Dr Nish and the technicians were incredible alongside all the other staff at the facility.
Any anxiousness felt about the procedure was gone soon after the staff took the time to explain and answer any questions.
January 22, 2026
Unprompted review
Reply from KSL Clinic - Kent
Hi Alfie,
Thank you for sharing your experience! We’re delighted to hear that Dr. Nish, our technicians, and the entire team made you feel at ease and supported throughout your procedure.
It’s wonderful to know that our team’s dedication to care and comfort made a difference. We truly appreciate your kind review.
kind regards,
Fiza
KSL Clinic
Had my hair transplant nearly 4 years…
Had my hair transplant nearly 4 years ago at KSL and have maintenance 4 x PRP sessions a year they make such a difference to growth and condition of my hair. Half way through my PRP sessions and really seeing the difference again
December 8, 2025
Unprompted review
Reply from KSL Clinic - Kent
Hi Lucy,
Thank you for sharing! We’re delighted to hear your PRP sessions are making such a noticeable difference in your hair’s growth and condition, even years after your transplant.
We look forward to helping you maintain these results and truly appreciate your continued support.
kind regards,
Fiza
KSL Clinic
Dr Nishal
Dr Nishal, Gosia and Brooke made me feel very reassured and comfortable throughout the procedure. The journey from consultation to completion has been informative, transparent and professional. I as continue to follow the advice I’m excited to see the results develop.
November 25, 2025
Unprompted review
Reply from KSL Clinic - Kent
Hi Matt,
Thank you for your kind feedback. We’re delighted to hear that Dr Nishal, Gosia, and Brooke made you feel reassured and comfortable throughout your journey. Ensuring our patients feel informed, supported, and well cared for is very important to us, and we’re excited for you to see your results develop!
We’ll continue to stay in touch throughout your journey to make sure everything is progressing smoothly.
Kind regards,
Fiza
KSL Clinic
Couldn’t have asked for a better experience
Couldn’t have asked for a better experience at KSL Maidstone. From start to finish I was always put at ease throughout the day. Dr Nishal and his team were excellent and transparent with all parts of the procedure I queried. Couldn’t recommend more and I look forward to the results.
January 13, 2026
Unprompted review
Reply from KSL Clinic - Kent
Hi Oli,
We’re delighted to hear that your experience at our clinic put you at ease from start to finish. Dr Nishal and the team always strive to provide clear and transparent care. We’re excited for you to see the results and truly appreciate your recommendation.
Kind regards,
Fiza
KSL Clinic
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.