KSL Clinic - Kent Reviews 

598
TrustScore 5 out of 5

4.9

7 Station Road, ME14 1QJ Maidstone, England, GB


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Rated 5 out of 5 stars

From the get go I was made to feel very welcome and at ease. Everything was explained perfectly and the procedure was ALOT more easy going than I had first imagined. If you are even debating the thoug... See more

Rated 5 out of 5 stars

Third PRP session at KSL with Louise. Always polite and great to talk to whilst undergoing the treatment. Won’t lie, it does still sting no matter your experience but it’s only a few times a year for... See more

Company replied

Rated 5 out of 5 stars

Had my PRP session today with Louise. I also saw Brooke and another member of staff who as always were friendly and professional whilst making me feel relaxed . Louise talked me through the procedure... See more

Company replied

Rated 5 out of 5 stars

Everything from the first meeting to discuss the procedure to the after care has been superb. The day of the transplant i was made very welcome and everything was explained to me which relaxed me g... See more

Company replied


Company details

  1. Hair Transplantation Clinic
  2. Hair Replacement Service
  3. Plastic Surgery Clinic

Written by the company

The UK's Leading Hair Clinic since 2013. We offer complete hair restoration for men and women of all ages suffering from hair loss. We are located across the UK with clinics operating out of Kent and Manchester and offer consultancy services in Bristol and Birmingham. KSL have a wide celebrity client, these include TV Personalities and Sports Stars: Joe Swash (Actor/Presenter), Jake Quickenden (X-Factor), Jack Fincham (Love Island), Gaz Beadle (Geordie Shore), Stuart Hogg (British Lion Rugby) and Paul Robinson (International Ex-England Footballer).

1000's of Lives Changed!

Written by the company

We're Committed to Providing Outstanding Patient Care
Complimentary Consultations | In-person or Virtual Available | Monday-Saturday | Contact us today on 0166 686101 (Kent) or 0161 503 0537 (Manchester).

We Guarantee Our Results!

Reassurance You’re Covered with our 80% Guarantee.

At KSL Clinic we guarantee 80% regrowth of your transplanted hairs, if we do not deliver this, we will carry out a second procedure to achieve the percentage. 

Contact info

  • 7 Station Road, ME14 1QJ, Maidstone, England, United Kingdom

  • 01622 686101

4.9

Excellent

TrustScore 5 out of 5

598 reviews

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4.9

All reviews

(598)

275 reviews in the last 12 months

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Rated 5 out of 5 stars

Female Hair Transplant

I had my hair transplant with Dr Nishal at KSL Clinic and I honestly couldn’t fault the experience.
Gosha and Brooke were amazing on the day — super precise, quick and so reassuring throughout both the follicle retrieval and implantation. They were constantly checking I was okay and made sure I had everything I needed.
Dr Nishal made sure the whole process was pain free and it genuinely was. The day flew by and felt way easier than I expected. From start to finish it was such a smooth, positive experience. He also took the time to explain everything clearly and wouldn’t start until I was completely happy with where the hairline would be, talking me through each step as he went along and making me feel really confident and at ease.
Honestly, it was a fabulous day, very quick and completely pain free. I felt so well looked after the whole time and couldn’t recommend the team more.

January 13, 2026
Unprompted review
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Reply from KSL Clinic - Kent

Hi Tarn,

Thank you so much for your detailed and wonderful feedback. We’re delighted to hear that your hair transplant experience with Dr Nishal, Gosha, and Brooke was so positive and we’re thrilled you felt so well supported throughout your journey. Ensuring our patients feel at ease and well cared for throughout the process is always our top priority, and it’s fantastic to hear that this made your day smooth and stress-free.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

The whole team at KSL made my experience a really positive one...

The whole team at KSL made my transplant experience a really positive one, from the initial consultation, to everyone involved at the clinic on the day of the actual procedure and finally then their follow up calls / emails.
I was rather apprehensive when I arrived but they all made me feel very much at ease.
They had come highly recommended and didn't disappoint, would very much recommend them myself.

January 5, 2026
Unprompted review
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Reply from KSL Clinic - Kent

Hi Tony,

Thank you so much for your wonderful feedback. We’re thrilled to hear that your transplant experience was positive from start to finish. We always strive to put our patients at ease, especially when the process can feel daunting. It means a lot to us that you would recommend KSL Clinic, and we truly appreciate your trust and kind words.

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Very well looked after during the whole…

Very well looked after during the whole experince and far less painful than I thought. Thank you.

December 21, 2025
Unprompted review
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Reply from KSL Clinic - Kent

Hi Olly,

Thank you for your kind review. We always strive to make our treatments as gentle and comfortable as possible for our patients.

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Fantastic Results

Had a hair transplant 14 months ago, amazing results. Would highly recommend.

September 1, 2025
Unprompted review
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Reply from KSL Clinic - Kent

Hi Tom,

Thank you for sharing your experience. We’re delighted to hear you’re happy with your results 14 months on, and we really appreciate your recommendation.

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

10/10 experience!

I have just come back fresh from having 1-4 areas treated on my first ever hair transplant with Dr Matee and his team. I am writing to recommend KSL for an absolute outstanding service / kindness/ awareness and professional procedure! I arrived very early Saturday am and was given an oat bar to eat and water, I was then taken up to meet Dr Matee and his team. The head line was drawn perfectly and I was ready to go. The worst bit was the injections to numb the area but once you are passed that - it’s literally chilled and not uncomfortable at all. I expected more pain to follow but absolutely nothing! I had 2500 grafts and feel fine. After they took the hairs , I was having lunch and felt fine and ready for them to insert the hairs back into my head. 10/10 experience , I’m back home and will follow the 2 week protocol and make sure I keep hydrated and eat well. Thanks again team I will see you soon for my PRP ! Looking forward to seeing the real results in weeks to follow.

January 3, 2026
Unprompted review
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Reply from KSL Clinic - Kent

Hi Aaron,

Reviews like this give our team and the whole clinic so much enthusiasm and encouragement to deliver the best service possible. We’re delighted that, apart from the injections, everything went smoothly and that you didn’t feel any pain.

Please don’t hesitate to contact us during your two-week protocol — we love staying updated with our clients. We’re really looking forward to seeing you again soon!

kindest regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Great experience

Had my hair transplant done with Dr Nishal and the team and they were amazing. The procedure went very smoothly and I was well looked after. I have since been back for PRP too.

Many thanks again

October 11, 2025
Unprompted review
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Reply from KSL Clinic - Kent

Hi Max,

It’s always wonderful to welcome our clients back to the clinic — it shows their trust and support for our team. We’re very happy your transplant went well, and with your PRP sessions, you’re on your way to great new hair growth very soon!

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Excellent service

Excellent service, my second service with KSL to do my crown. The experience was as good as the first one and I have Dr Nishal, Gosha and Brooke to thank for the amazing surgery.

I couldn’t be more grateful for the experience and recommend KSL Clinic to anyone seeking help with anything hair related.

Many thanks!

Nathan

December 20, 2025
Unprompted review
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Reply from KSL Clinic - Kent

Hi Nathan,

Thank you for choosing KSL again. We’re so pleased to hear your second experience was just as positive, and Dr Nishal, Gosha, and Brooke will be delighted to hear your kind words. We truly appreciate your continued support and your lovely review.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Happy Customer

They looked after me very well. Procedure was straight forward and 10 days since things look good.

December 17, 2025
Unprompted review
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Reply from KSL Clinic - Kent

Hi Alex,

We aspire to look after all our patients as well as we can, and we’re delighted to know we were able to make your experience a positive one at our clinic. We look forward to seeing your progress!

kind regards
Fiza
KSL Clinic

Rated 5 out of 5 stars

Overall experience was fantastic

Overall experience was fantastic. From when I arrived everyone made me feel so welcome from the woman at reception to the doctors who did my procedure they all took away my nerves instantly. The whole experience was very easy going and that’s thanks to DR nishal and his team. They was very professional throughout the whole process and made me feel very comfortable and that I was in reliable hands. Will definitely recommend ksl clinic in future for anyone i know wanting a hair transplant.

December 16, 2025
Unprompted review
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Reply from KSL Clinic - Kent

Hi Bradley,

Thank you for your lovely review. We’re so glad you felt welcomed, comfortable, and well looked after by Dr Nishal and the team. I will be sure to pass on the wonderful review form you. Your recommendation means a lot to us.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Really kind and supportive staff

Really kind and supportive staff that took their time for my PRP will be back again

October 25, 2025
Unprompted review
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Reply from KSL Clinic - Kent

Hi Mr Williams,

Thank you for your supportive review, we looking forward to having you again in the clinic.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

PRP session

I’ve had a couple of prp sessions with the clinic and I am someone who’s always had a phobia of needles and in particular blood tests. Kelly has been the clinician I’ve had both times and I cannot praise Kelly enough.

Kelly has helped me with my phobia and made me feel a lot more comfortable and confident, by being kind, respectful and not rushing to get the job done. Kelly is a fantastic clinician and a great member of the KSL team

November 4, 2025
Unprompted review
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Reply from KSL Clinic - Kent

Hi Henry,

Thank you so much for your lovely review. We’re really glad to hear you felt comfortable and supported during your PRP sessions, especially with a needle phobia. Kelly will be so pleased to read this — she’s fantastic clinician indeed!

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

I have a phobia of needles and I…

I have a phobia of needles and I honestly can say that Dr Nishal and his team at KSL clinic could not have made me feel more comfortable through the whole of my procedure! Even falling asleep through the procedure it was like a spa day. Ben A.

December 17, 2025
Unprompted review
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Reply from KSL Clinic - Kent

Hi Ben,

Thank you so much for sharing your experience! We’re thrilled to hear that Dr Nishal and the team could make you feel so comfortable, especially with your needle phobia. It’s wonderful that you were able to relax and even feel like it was a spa day.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

This was my 2nd go with this procedure

This was my 2nd go with this procedure, 1st with KSL. It has been a very different experience to the previous one. Last time I felt all services were the same and went with the cheaper option, which essentially turned out to be a waste of money and time. I ended up back at KSL when looking again and the whole process has felt more professional and more genuine. The customer service doesnt just end when you leave the door, and you actually speak to people you have seen during the process. I met with Dr Matee during my consultation, discussed what had been done and what I was looking for, and felt an overall sense of reassurance. What it looks looks so far, shows how a difference in the standard of work to what I had done previously. I would and will recommend and if any further needs to be done will be going back. It seems that in my experiences so far, you get what you pay for.

December 6, 2025
Unprompted review
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Reply from KSL Clinic - Kent

Hi WF,

Thank you so much for sharing your experience! We’re really glad you felt supported and reassured throughout your journey with us. It means a lot to hear that our care and attention made a difference, and we’re so happy you’re pleased with your results so far. We truly appreciate your recommendation and look forward to welcoming you back if you need anything further 😊

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Ksl hair transplant experience

I’ve had 2400 hair g rafts at Ksl yesterday by my surgeon/Doctor Nishal. Techs were Brooke and Gosia they were absolutely fantastic top quality Service looked after me made sure I was informed during the whole process calmed me down I was a slightly nervous patient was given something to eat absolutely nothing was any bother really made it a fantastic experience can’t wait to see the results !!! thank you

December 17, 2025
Unprompted review
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Reply from KSL Clinic - Kent

Hi Dennis,

Thank you so much for sharing your experience! We’re thrilled to hear that Dr Nishal, Brooke, and Gosia looked after you so well and made you feel informed and comfortable throughout the procedure. It’s great to know you felt supported and had a positive experience—we can’t wait to see your results too!

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Amazing

The whole team were incredible from start to finish. Dr Nishal in particular was extremely professional and attentive.

December 16, 2025
Unprompted review
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Reply from KSL Clinic - Kent

Hi Cristian,

Thank you for your review. We’re delighted to hear you had a positive experience with our team at Kent. I’ll be sure to pass your kind words on to the entire team.

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

I recently had PRP following my second…

I recently had PRP following my second hair transplant and as always the staff were friendly, helpful and make you feel at ease answering any questions you have.

November 5, 2025
Unprompted review
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Reply from KSL Clinic - Kent

Hi Damien,
Thanks so much for you review! We’re happy to hear you felt at ease and supported throughout your PRP, and that our team could help with any questions you had.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

I had a great experience great staff…

I had a great experience great staff everything explained well. Very chilled out on the day and also they kept in contact through out my recovery.

December 3, 2025
Unprompted review
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Reply from KSL Clinic - Kent

Hi Conor,

Thank you so much! We’re really glad you had a great experience.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

I had an amazing experience with KSL Clinic

I had an amazing experience with KSL clinics, they looked after me so well on the day of my procedure and have continued to do so in the weeks that have followed. They provided lunch on the day and during the procedure reassured me to ensure I was not in any pain or discomfort. The aftercare has also been fantastic, and the team have been on hand at all times to answer and queries or concerns I have had. I would highly recommend this clinic!

November 12, 2025
Unprompted review
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Reply from KSL Clinic - Kent

Hi Liam,

Thank you so much for such a lovely review! We’re really glad to hear you felt well looked after on the day and throughout your recovery. It’s great to know the team could help put you at ease and be there whenever you needed us. We really appreciate the recommendation and are so pleased you had a positive experience with us 😊

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Can’t recommend the team at KSL Clinic enough

Dr Nishal and the team at KSL were incredible. Their caring and positive attitude really made the day go so fast and smooth. I was made to feel welcome, reassured and confident. I cannot thank the team enough for making the day so easy and painless.

If you’ve ever considered having a hair transplant. I couldn’t recommend KSL clinic enough!

October 28, 2025
Unprompted review
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Reply from KSL Clinic - Kent

Hi Niall,

Thank you so much for your wonderful review. We’re delighted to hear that Dr Nishal and the KSL team helped make your day smooth, comfortable, and reassuring. It truly means a lot to us that you felt welcomed and confident throughout your experience. Thank you for your kind recommendation — we’re so pleased to have been part of your journey.

The team will be notified of your kind feedback and their efforts on the day.

Kind regards,
Fiza
KSL Clinic

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