KSL Clinic Reviews 

1,280
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 259 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their welcoming attitude, making everyone feel completely comfortable, safe, and fully supported throughout their medical procedures. Consumers also note the exceptional service, transparent communication, and thorough aftercare provided by the knowledgeable team from the initial consultation to final recovery. Some reviewers were not happy with the density or symmetry of the final hair transplant results, feeling that specific sections fell short of expectations. A few individuals noted that certain areas required additional attention, touch-ups, or further discussion after the initial operation was fully completed.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that the team is extremely welcoming,... See more

Service

Users describe positive interactions with service, highlighting the friendly staff and professional care... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the entire process is smooth, welcoming,... See more

Customer service

People report positive experiences with customer service, noting that staff members are professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my hair transplant at KLS Clinic with Dr. Nishal on December 3rd 2025 and I’m really glad I chose them. From the start, everyone was kind, reassuring, and very professional, which helped me... See more

Company replied

Rated 5 out of 5 stars

24 hours after a FUE hair transplant to the crown area and I couldn't be happier with how the procedure went yesterday and how I'm feeling and looking today. Dr. Matee and his wonderful team took g... See more

Company replied

Rated 5 out of 5 stars

From the outset I enjoyed dealing with KSL, their staff were professional, honest and courteous. There was no hard sell or push to be drawn into any procedure or product that KSL provide. I didn... See more

Company replied

Rated 5 out of 5 stars

Easily booked. Reminders sent as appointment was a few months in future. Clinic easy to find. Procedure fully explained. Not pain free but not too bad. In and out in 20 mins. KSL certainly very profe... See more

Company replied


Company details

  1. Hair Transplantation Clinic
  2. also in
  3. Hair Replacement Service
  4. Plastic Surgery Clinic

Written by the company

The UK's Leading Hair Clinic since 2013. We offer complete hair restoration for men and women of all ages suffering from hair loss. We are located across the UK with clinics operating out of Kent and Manchester and offer consultancy services in Bristol and Birmingham. KSL have a wide celebrity client, these include TV Personalities and Sports Stars: Joe Swash (Actor/Presenter), Jake Quickenden (X-Factor), Jack Fincham (Love Island), Gaz Beadle (Geordie Shore), Stuart Hogg (British Lion Rugby) and Paul Robinson (International Ex-England Footballer).

1000's of Lives Changed!

Written by the company

We're Committed to Providing Outstanding Patient Care
Complimentary Consultations | In-person or Virtual Available | Monday-Saturday | Contact us today on 0166 686101 (Kent) or 0161 503 0537 (Manchester).

We Guarantee Our Results!

Reassurance You’re Covered with our 80% Guarantee.

At KSL Clinic we guarantee 80% regrowth of your transplanted hairs, if we do not deliver this, we will carry out a second procedure to achieve the percentage. 

Contact info


4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,280)

251 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was my 2nd go with this procedure

This was my 2nd go with this procedure, 1st with KSL. It has been a very different experience to the previous one. Last time I felt all services were the same and went with the cheaper option, which essentially turned out to be a waste of money and time. I ended up back at KSL when looking again and the whole process has felt more professional and more genuine. The customer service doesnt just end when you leave the door, and you actually speak to people you have seen during the process. I met with Dr Matee during my consultation, discussed what had been done and what I was looking for, and felt an overall sense of reassurance. What it looks looks so far, shows how a difference in the standard of work to what I had done previously. I would and will recommend and if any further needs to be done will be going back. It seems that in my experiences so far, you get what you pay for.

December 6, 2025
Unprompted review
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Reply from KSL Clinic

Hi WF,

Thank you so much for sharing your experience! We’re really glad you felt supported and reassured throughout your journey with us. It means a lot to hear that our care and attention made a difference, and we’re so happy you’re pleased with your results so far. We truly appreciate your recommendation and look forward to welcoming you back if you need anything further 😊

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Ksl hair transplant experience

I’ve had 2400 hair g rafts at Ksl yesterday by my surgeon/Doctor Nishal. Techs were Brooke and Gosia they were absolutely fantastic top quality Service looked after me made sure I was informed during the whole process calmed me down I was a slightly nervous patient was given something to eat absolutely nothing was any bother really made it a fantastic experience can’t wait to see the results !!! thank you

December 17, 2025
Unprompted review
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Reply from KSL Clinic

Hi Dennis,

Thank you so much for sharing your experience! We’re thrilled to hear that Dr Nishal, Brooke, and Gosia looked after you so well and made you feel informed and comfortable throughout the procedure. It’s great to know you felt supported and had a positive experience—we can’t wait to see your results too!

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Amazing

The whole team were incredible from start to finish. Dr Nishal in particular was extremely professional and attentive.

December 16, 2025
Unprompted review
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Reply from KSL Clinic

Hi Cristian,

Thank you for your review. We’re delighted to hear you had a positive experience with our team at Kent. I’ll be sure to pass your kind words on to the entire team.

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

I recently had PRP following my second…

I recently had PRP following my second hair transplant and as always the staff were friendly, helpful and make you feel at ease answering any questions you have.

November 5, 2025
Unprompted review
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Reply from KSL Clinic

Hi Damien,
Thanks so much for you review! We’re happy to hear you felt at ease and supported throughout your PRP, and that our team could help with any questions you had.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

I had a great experience great staff…

I had a great experience great staff everything explained well. Very chilled out on the day and also they kept in contact through out my recovery.

December 3, 2025
Unprompted review
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Reply from KSL Clinic

Hi Conor,

Thank you so much! We’re really glad you had a great experience.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

I had an amazing experience with KSL Clinic

I had an amazing experience with KSL clinics, they looked after me so well on the day of my procedure and have continued to do so in the weeks that have followed. They provided lunch on the day and during the procedure reassured me to ensure I was not in any pain or discomfort. The aftercare has also been fantastic, and the team have been on hand at all times to answer and queries or concerns I have had. I would highly recommend this clinic!

November 12, 2025
Unprompted review
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Reply from KSL Clinic

Hi Liam,

Thank you so much for such a lovely review! We’re really glad to hear you felt well looked after on the day and throughout your recovery. It’s great to know the team could help put you at ease and be there whenever you needed us. We really appreciate the recommendation and are so pleased you had a positive experience with us 😊

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Fully recommend

Amazing Service from consultation to surgery.
Dr Zeeshan, Sabrine and Sai were great in the Manchester clinic.

Cannot recommend enough

December 15, 2025
Unprompted review
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Reply from KSL Clinic

Hi Leon,

Thank you so much for your wonderful review. We’re delighted to hear that you had such a positive experience from consultation through to surgery at our Manchester clinic. Dr Zeeshan, Sabrine, and Sai will be thrilled to hear your kind words.

Thank you for your recommendation — it truly means a lot to us.

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Great comfortable experience getting a…

Great comfortable experience getting a hair transplant here. Would highly recommend

December 15, 2025
Unprompted review
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Reply from KSL Clinic

Hi Bailey,

Thank you for your kind review. We’re so pleased to hear that you had a comfortable experience with us during your hair transplant. Your recommendation means a great deal to the team, and we’re glad we could look after you. We hope you had a safe journey back home and that your parents weren’t too tired from waiting.

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Can’t recommend the team at KSL Clinic enough

Dr Nishal and the team at KSL were incredible. Their caring and positive attitude really made the day go so fast and smooth. I was made to feel welcome, reassured and confident. I cannot thank the team enough for making the day so easy and painless.

If you’ve ever considered having a hair transplant. I couldn’t recommend KSL clinic enough!

October 28, 2025
Unprompted review
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Reply from KSL Clinic

Hi Niall,

Thank you so much for your wonderful review. We’re delighted to hear that Dr Nishal and the KSL team helped make your day smooth, comfortable, and reassuring. It truly means a lot to us that you felt welcomed and confident throughout your experience. Thank you for your kind recommendation — we’re so pleased to have been part of your journey.

The team will be notified of your kind feedback and their efforts on the day.

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

KSL - Recommended.

All good. Very professional and a well-managed process, from beginning to end.

December 15, 2025
Unprompted review
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Reply from KSL Clinic

Hi Rory,

Thank you for your lovely feedback. We’re very pleased to have made your experience smooth and thorough.

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Excellent Service

Excellent Service, all members of staff were professional, helpful and made the whole experience. I would definitely recommend KSL Clinic if anyone is considering getting a hair transplant.

December 12, 2025
Unprompted review
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Reply from KSL Clinic

Hi Ethan,

Thank you for your kind words! We’re delighted to hear that our team made your hair transplant experience professional, smooth, and supportive. Your recommendation and feedback means a lot to us!

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Dr Zeeshan was highly experienced

Dr Zeeshan was highly experienced, communicated clearly before during and after. The two technician’s working alongside the dr were also really professional throughout.

The transplant was mildly unpleasant for 10 minutes during the administration of local anaesthetic and then was completely pain free for the remainder of the procedure, would highly recommend.

December 13, 2025
Unprompted review
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Reply from KSL Clinic

Hi Steven,

Thank you for taking the time to share your experience! We’re thrilled to hear that Dr. Zeeshan and the technicians made you feel well-informed and supported before, during, and after your procedure.

We’re glad the discomfort was minimal and that the rest of your transplant was pain-free. Your recommendation means a lot to the whole team, and we’re delighted you felt confident in our care throughout the process!

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Hair Transplant

I had my hair Transplant at the end of July this year and have just completed my second PRP Treatment. After only 4 months the results I’m seeing are incredible. Every step along the KSL journey has been amazing from the first consultation, to the staff at the end of the phone or WhatsApp.

Would highly recommend KSL to anyone wanting to have a hair transplant.

July 25, 2025
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Harry,

Thank you for sharing your experience! We’re thrilled to hear that your hair transplant and second PRP treatment have given you such incredible results already. It’s wonderful to know that every step of your journey—from consultation to ongoing support—has been positive.

We truly appreciate your recommendation and look forward to supporting you as your results continue to develop!

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Very thorough and professional

Very thorough and professional , great aftercare and made sure I was comfortable throughout

May 24, 2025
Unprompted review
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Reply from KSL Clinic

Hi Sian,

Thank you for your wonderful review! We truly appreciate your feedback and kind words.

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

4th PRP session

4th PRP session. Hair looks great. Very happy with it 12 months on.

December 13, 2025
Unprompted review
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Reply from KSL Clinic

Hi Paul,

Thank you! We’re thrilled your hair is looking great and that you’re happy with the results 12 months on. The team would be delighted to hear your kind feedback about their efforts!

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Highly recommend

Highly recommend, talked through everything. Clear and professional. Best around!

December 13, 2025
Unprompted review
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Reply from KSL Clinic

Hi Pete,

Thank you! We’re thrilled you found our team clear, professional, and supportive.

Your recommendation means a lot!

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Have used this clinic for PRP since my…

Have used this clinic for PRP since my incredible FUE transplant procedure. Such a great practice with knowledgeable and considerate staff. The best there is

December 13, 2025
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Jason,

Thank you for your kind words! We’re delighted to hear that your PRP treatments and FUE transplant experience have been so positive. It’s wonderful to know you’ve felt supported by our knowledgeable and considerate team—we truly appreciate your feedback!

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Amazing hair transplant experience

Amazing hair transplant experience. The team were skilled, helpful, and made me feel comfortable all day. Really happy with how everything looks already. Definitely recommend.

December 12, 2025
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Finlay,

Thank you for sharing your experience! We’re thrilled that our team could make you feel comfortable and well supported throughout your hair transplant. We’ll be sure to pass on your kind feedback to Dr. Zeeshan and the team.

It’s fantastic to hear that you’re already happy with how everything looks, and we truly appreciate your recommendation!

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Totally recommend!!

I had a really positive experience with my hair transplant from start to finish. Sana and Shirin the technicians, were amazing, they made me feel calm and at ease the whole time, and their company made the process genuinely enjoyable.

Dr Matee provided excellent guidance and advice on my hairline, which greatly helped put my mind at ease. Harrington was the first point of contact on the day and was very reassuring from the moment I arrived until I left.

Overall, the whole team made what could have been a nerve-wracking day feel very comfortable. Now I’m just hoping for great results, so based on the experience so far, I’d totally recommend them.

December 6, 2025
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Ryan,

Thank you so much for taking the time to share such a detailed and thoughtful review! We’re delighted to hear that your experience, from start to finish, was so positive.

It’s wonderful to hear that Sana and Shirin helped you feel calm and at ease throughout the procedure—their goal is always to make the day as comfortable and enjoyable as possible. We’re also pleased that Dr. Matee’s guidance and advice on your hairline reassured you and helped you feel confident about the process.

Harrington will be thrilled to hear that her support from the moment you arrived until you left made a difference. It’s fantastic to know that the whole team could turn what could have been a nerve-wracking day into a comfortable and positive experience.

We’re excited for you to see the results over the coming months, and we truly appreciate your recommendation. It means a lot to everyone at KSL Clinic to hear such kind feedback!

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Everything great about the clinic just…

Everything great about the clinic just wish I had of done it sooner

November 4, 2025
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Craig,

Thank you! We’re thrilled you had a great experience and are so glad you chose us—better late than never!

Kind regards,
Fiza
KSL Clinic

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